Care Homes Owned by Saturn Healthcare Ltd in Norfolk

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Saturn Healthcare Ltd Locations in Norfolk (2)

2 Care Homes owned by Saturn Healthcare Ltd in Norfolk

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Badgers Wood

29 School Road, Drayton, Norwich NR8 6EF

9.431 Reviews

"Always a warm welcome for visitors with lovely friendly staff including the Management Team. Care Staff are brilliant, going out of their..."Read all 31 reviews

from £1,500 / weekSize 37 rooms

Location Type: Care Home

Badgers Wood is a residential care home situated in Drayton, approximately four miles from the city of Norwich. This outstanding care home comes with a library, a retro lounge and a seaside room for... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care

Bungay House

8 Yarmouth Road, Broome, Bungay NR35 2PE

12 Reviews

Size 21 rooms

Older Person Care
Younger Adult Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Mental Health Care

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Saturn Healthcare Ltd Reviews in Norfolk (43)

Reviews posted for members of Saturn Healthcare Ltd.

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Showing 43 reviews matching selected criteria

Review of Badgers Wood from Linda C (Friend of Resident) published on 11 May 2026 Submitted via Postal Card•

Overall Experience

Always a warm welcome for visitors with lovely friendly staff including the Management Team. Care Staff are brilliant, going out of their way to keep Residents happy and families updated.

Badgers Wood is lovely and clean with good facilities. The food is good with a choice given each day. There is an impressive level of Activities daily for Residents to join in with, but its the staff that make it feel like 'one big family'.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for your kind and thoughtful review. We're delighted to hear that you feel welcomed and supported, and that our team's care, communication, and family spirit shine through. Creating a happy, comfortable home for our residents and their families means a great deal to us, and your feedback will be proudly shared with the whole team.

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Review of Badgers Wood from Gillian S (Wife of Resident) published on 25 February 2026 Submitted via Postal Card•

Overall Experience

I would like to say how impressed we are with the staff, they are all very friendly and kind and will do anything. The management are brilliant. The food is very good. My family all think it is a very, very good care home.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for your kind review. We are so pleased to hear that Badgers Wood's support and services along with it's pivotal staff and management team meet your loved one's needs and your own expectations. The team work hard and take huge pride in doing their best, and feedback like yours... Read more

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Review of Badgers Wood from D T (Son of Resident) published on 28 January 2026 Submitted via Postal Card•

Overall Experience

The care & compassion shown towards my father every time I visit is second to none. My father doesnt do every activity on offer but the one he does do, he appears he really enjoy, the friendly staff have really enriched my dads life, I have nothing but positive things to talk about Badgers Wood, thank you to everybody involved.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you for taking the time to review our care service. We are so glad to hear that your father is enjoying life at Badgers Wood, with a rich and diverse offering of meaningful daily pastimes and social engagement opportunities. The staff pride themselves on reaching out to each resident (and... Read more

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Review of Badgers Wood from Clifford C (Husband of Resident) published on 28 January 2026 Submitted via Postal Card•

Overall Experience

It's now almost a year that my wife has been here. During this time there has always been a great deal of care & respect given which has enabled her to settle in & feel comfortable & happy with her needs & welfare.
Myself, family & other visitors are all treated especially well and activities help daily routines become more enjoyable for everyone.
Management are always caring, understanding, approachable, always there to listen to problems or concerns. This gives me peace of mind and confidence knowing my wife is in 'good hands'

Other staff (nursing) are always so helpful, hardworking doing a very often hard tiring job but with much consideration. Other support staff are also excellant.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you for taking the time to write us such a comprehensive review. The whole team take a huge pride in assisting residents and their families to feel welcome and at home with us. We are so glad to hear that we have met your expectations in terms of what 'good care' looks like, across all areas.

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Review of Badgers Wood from Peter C (Respite Resident) published on 1 November 2024 Submitted via Postal Card•

Overall Experience

I would just like to say that Badgers Wood is the best care home that I've stayed in. The staff are so friendly and compassionate and caring. They have time for you if you need to talk. The food is great, so much choice. I hope when my time comes that I would be able to stay at Badgers Wood.

Can't praise the staff enough for their kindness and compassion.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to write a review about your recent stay at Badgers Wood Care Home. The team are proud to call themselves care professionals, reflecting person-centred outcomes in everything they do. We are happy to hear that your experience was so positive. We look forward to welcoming you back again in the future.

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Review of Badgers Wood from Verity M (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card•

Overall Experience

Mum was in hospital for a long time and couldn't return home. I looked around ten-plus care homes and none had the same feeling as Badgers Wood. I knew straight away Mum would love living here, all the staff are friendly and very approachable. There are always activities going on which keeps all the residents engaged. Mum reports that the food is very good and there's always a cup of tea on offer. There is a real sense of community here. I know Mum is happy and well cared for.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to leave a review for us. Our team really do care about positive outcomes for their service users and that love and empathy extends to families, too, whom we are equally keen to work with and support. We are so glad to hear that your search for the right care home could conclude happily once you visited Badgers Wood.

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Review of Bungay House from Joanne H (Daughter of Resident) published on 15 May 2024 Submitted via Website•

Overall Experience

My mother has been a resident within this care home for around 9 years now.
She is now in the latter stages of Dementia.
Even though our mum doesn't know who we are anymore, I know for sure, 100%, that she is in good hands with the staff at Bungay House, and Mum seems to recognise them anyway, which is a relief for us, as we feel relieved that she seems happy and content when she sees them too!
We wouldn't want our Mum anywhere else, and the other residents in the home are all really lovely in their own way too.
The home is very warm and welcoming, and they also update on their social media page regularly with the activities etc, so we can see what Mum has been up to.

Thank you to all the wonderful staff at Bungay House.

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↩Reply from Sharon Hurren, Registered Homes Manager at Bungay House

Thank you so much for your lovely comments it's our absolute pleasure to care for your Mum. She is very much part of our lovely big family here.

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Review of Bungay House from P M (Resident / Service User) published on 11 April 2024 Submitted via Postal Card•

Overall Experience

Bungay House is like no other care home. The staff go over and above the call of duty in every way. The building is not only beautiful but very homely. The food is delicious. The management are fantastic along with an informal open door policy. Ten plus out of ten!

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↩Reply from Sharon Hurren, Manager at Bungay House

Many, many heartfelt thanks for your very kind words.we all enjoy your company and you are a massive part of our lovely family here.

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Review of Bungay House from G C (Resident / Service User) published on 21 March 2024 Submitted via Postal Card•

Overall Experience

I very much love it here and get on well with all the staff. They are very nice people and make me very welcome.

Thank you.

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↩Reply from Darren Buckworth, Director at Bungay House

Thank you for your kind words. It is a pleasure having you live with us and being part of our family.

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Review of Bungay House from A S (Wife of Resident) published on 20 March 2024 Submitted via Website•

Overall Experience

My husband has settled in lovely.
Has his own room with tv, chair and fridge. With wash facilities too.
My husband is in his mid-40s. This is the third residential home we have tried. So far they have accommodated his every need as well as ours when we visit.
Just outside his room is a lounge with tv table and chairs and a sofa. We use this regularly for when I bring the young grandchildren to see Grandad.
The garden is lovely and secure.
Staff are friendly and lovely. Always asking if we need anything on arrival.
The food looks and smells lovely.
My husband has started to socialise with other residents and also go out to cinema and restaurants which is a huge achievement for him.

I am pleased he is settling in well. He’s been there a couple of months now.

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Review of Badgers Wood from Carl F (Husband of Resident) published on 19 March 2024 Submitted via Postal Card•

Overall Experience

Very pleasant surroundings. Nice environment.

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↩Reply from Anne Riches, Manager at Badgers Wood

Thank you for taking the time to review our care home. We are so glad that you found our care home environment a positive experience. Our staff take pride in providing a clean, relaxed and welcoming environment and your feedback has been passed on to our team.

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Review of Badgers Wood from Jayne (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card•

Overall Experience

Dad has settled in really well from day one. The staff and care they give are excellent. Planned activities every day, and knowing Dad is in here gives us peace of mind. Any concerns they will let you know.

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↩Reply from Anne Riches, Manager at Badgers Wood

Thank you so much for your kind words and positive feedback. We are so pleased to hear that your dad has settled in so well. We sincerely hope he continues to enjoy his stay with us.

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Review of Badgers Wood from Pamela F (Resident / Service User) published on 12 March 2024 Submitted via Postal Card•

Overall Experience

Staff excellent.

Food - A-star.

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↩Reply from Anne Riches, Manager at Badgers Wood

Thank you for taking the time to review our care service. We are so pleased to hear that you have a high regard for our staff team and the food that we provide. We welcome all feedback but are glad to know that your experiences are positive.

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Review of Bungay House from Joanne A (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card•

Overall Experience

I cannot thank management and staff enough for all the help and support that they have and still provide for Mum and also myself. Everyone always goes above and beyond. Excellent home, excellent staff and care. The home is always clean and smells lovely. Staff are also always so happy and bubbly. Would highly recommend.

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↩Reply from Sharon Hurren, Manager at Bungay House

Dear Joanne,

Thank you so much for your very lovely feedback. We are so lucky to work in such a nice home with all of the lovely residents. Thank you also for always supporting us and coming along to all the activities and also helping by donating to our charity work. We are so pleased that your lovely mum lives at Bungay House.

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Review of Bungay House from R J (Mother of Resident) published on 19 February 2024 Submitted via Postal Card•

Overall Experience

My son seems very happy with his stay here at Bungay House. I don't need to worry about his care. He has good meals and joins in with outings and entertainment. My son has lived in three other accommodations and this is the best.

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↩Reply from Sharon Hurren, Manager at Bungay House

Thank you very much for your kind words and very positive feedback. We are very happy to care for your wonderful son.

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Review of Bungay House from Chantal M (Great-Niece of Resident) published on 15 February 2024 Submitted via Website•

Overall Experience

This is a lovely care home, my uncle is very well looked after here. I feel very happy with the way he’s treated and looked after, the staff are very friendly and supportive towards my uncle and also when I go there to see him and have lunch. The food is very good and very nutritious. They have choices too.
They are good at communicating with me if there are any issues related to my uncle.

The staff here are so kind and caring. They do such a wonderful job, well done all.

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↩Reply from Sharon Hurren, Manager at Bungay House

Dear Chantel,

Thank you so much for your kind words. We are pleased to care for your wonderful uncle. He is very much part of the Bungay House family now.

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Review of Bungay House from Iain F (Friend of Resident) published on 13 February 2024 Submitted via Postal Card•

Overall Experience

When visiting my friend in the care home, staff have been polite and helpful. Resident seems to have been well looked after. There seems to have been plenty of activities. Generally good care by staff.

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↩Reply from Sharon Hurren, Manager at Bungay House

Dear Iain,
Thank you so much for your feedback. We will take all your comments on board and as always, try to improve our service. We always ensure that the residents are safe and well cared for.

We are also pleased to be able to offer so many different meaningful activities and I know that your friend really enjoys joining in with these.

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Review of Bungay House from Sally-Jane C (Friend of Resident) published on 13 February 2024 Submitted via Website•

Overall Experience

I have a good friend who's been living at Bungay House for a year now and he's the happiest and healthiest I've ever seen him.
The staff are lovely, as is the beautiful house and location.
The atmosphere is welcoming, happy and homely and my friend loves living there.
Various activities and trips are plenty and the food is good home cooking which I've sampled myself when invited for dinner.
Friends and family are welcome, at any time and having worked in social care for many years, I'm impressed by Bungay House.

It's a proper home.

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↩Reply from Sharon Hurren, Manager at Bungay House

Dear Sally,

Thank you so much for your lovely comments. It's so heartwarming to read your notes. We aim to provide all the lovely residents that live here with a homely environment and it's nice that we can offer families and friends to join us for lunch. We do pride ourselves on being a proper home.

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Review of Badgers Wood from Shirley L (Resident / Service User) published on 12 February 2024 Submitted via Postal Card•

Overall Experience

All staff are good workers. Food is good. Activities offers are good. The lady who takes the activities is fun. The home is kept clean.

Overall, I would recommend Badgers Wood as a care home, safety and security.

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↩Reply from Anne Riches, Regional Manager at Badgers Wood

Thank you so much for taking the time to submit a review for Badgers Wood Care Home. Feedback is very important to us and it is wonderful to hear that you feel that your home is safe, secure and clean and that you enjoy the food and social side of life. We sincerely hope that you continue to enjoy your stay with us.

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Review of Bungay House from M B (Resident / Service User) published on 31 January 2024 Submitted via Postal Card•

Overall Experience

I have always had a good rapport with the staff. Always polite and eager to answer any queries. I would recommend this place to anyone.

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↩Reply from Sharon Hurren, Manager at Bungay House

Thank you so much for your lovely comments. We are so pleased that you live here with us. You are a true gentleman.

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