Care Homes Owned by Saturn Healthcare Ltd in Norfolk

always maintain a friendly manner, doing a difficult job. Management shows a great deal of concern with everything and everyone. My family and I are happy knowing she is safe and comfortable at Badgers Wood. Thank you.

praise the staff enough for their kindness and compassion.

residents engaged. Mum reports that the food is very good and there's always a cup of tea on offer. There is a real sense of community here. I know Mum is happy and well cared for.

is a relief for us, as we feel relieved that she seems happy and content when she sees them too!
We wouldn't want our Mum anywhere else, and the other residents in the home are all really lovely in their own way too.
The home is very warm and welcoming, and they also update on their social media page regularly with the activities etc, so we can see what Mum has been up to.
Thank you to all the wonderful staff at Bungay House.

tv table and chairs and a sofa. We use this regularly for when I bring the young grandchildren to see Grandad.
The garden is lovely and secure.
Staff are friendly and lovely. Always asking if we need anything on arrival.
The food looks and smells lovely.
My husband has started to socialise with other residents and also go out to cinema and restaurants which is a huge achievement for him.
I am pleased he is settling in well. He’s been there a couple of months now.

highly recommend.

too.
They are good at communicating with me if there are any issues related to my uncle.
The staff here are so kind and caring. They do such a wonderful job, well done all.

are plenty and the food is good home cooking which I've sampled myself when invited for dinner.
Friends and family are welcome, at any time and having worked in social care for many years, I'm impressed by Bungay House.
It's a proper home.

mum was a handful and was always walking around which was hard for them to watch her. She had 2 falls with them and both times she was alone, luckily another resident raised the alarm. Unfortunately for us, mum had deteriorated due to a fractured pubic bone and was bed bound. I received a call to tell me they had called an ambulance as her fluids were low and she was taken to the hospital, the doctors were a bit puzzled as to why when they checked her vitals etc, so they tried to rearrange transport back to the home, who then refused to have her back! As you can imagine our horror and hurt at the treatment of my mum. She then had a 5-day stay while we managed to find somewhere for her. Avoid.