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Care Homes Owned by NHS Highland in Highland

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  • Care Homes Owned by NHS Highland in Highland

Only the locations & reviews in Highland for NHS Highland are showing below.

View the details of all 16 locations (with 94 reviews) owned by NHS Highland

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NHS Highland Locations in Highland (16)

 - Browse 16 Care Homes owned by NHS Highland in Highland
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Ach-an-Eas
21 Island Bank Road, Inverness IV2 4QN 
  • 24 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

NHS Highland Reviews in Highland (94)

Reviews posted for members of NHS Highland

Overall Experience
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Date Published
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Reviewer Connection to NHS Highland
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  • 2
  • 2
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Review of

Moss Park Care Home

from Norman C (Husband of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The improvement has been noticeable since the last review. I have a better understanding of what is happening in the care home.
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Review of

Moss Park Care Home

from William R (Husband of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory.
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Review of

Moss Park Care Home

from M N (Wife of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy overall with the care and support the care home provides for my husband and myself. I feel all staff are approachable with any queries I have and I am always made to feel welcome. I visit my husband twice daily, and I enjoy my visits.
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Review of

Moss Park Care Home

from R S (Brother-in-law of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found staff to be efficient, friendly and helpful. They have been kind and considerate to their residents and visitors without exception. The home is a modern, clean and comfortable place for all residents.
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Review of

Moss Park Care Home

from C S (Sister of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always met with a warm welcome when we come to Moss Park to visit. Staff always willing to share any information with us when we visit.
Special mention to the staff who make sure my sister has a sweet treat (which she loves) with her afternoon tea.
Activities provided by the home make it a great environment
and keep minds active.
Staff very patient and caring.
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Review of

Moss Park Care Home

from C D (Daughter of Resident) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is not easy when a family member requires continuous care. there is a whole raft of emotions for the family as well as the new resident.
This awareness of the big picture has proven invaluable. The staff and management at Moss Park took the time to give me the reassurance and support needed to better
help myself as well as my father. In turn, this increased my confidence in the care given by Moss Park.
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Review of

Moss Park Care Home

from Sandy F (Son of Resident) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent place with really nice and caring staff. Mum much improved since coming here. The staff keep me well informed of her condition. The food is excellent. The only downside is the amount it costs doesn't include things like toiletries.
Reply from Clare Sheehan, Careline Advisor at Moss Park Care HomeThank you very much for taking the time to leave such a lovely review for Moss Park and your feedback will be shared with the team. Unfortunately, toiletries are not included in the cost of care and this should have been discussed with you prior to your loved one moving into the service and covered as part of the resident contract with the care home.
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Review of

Moss Park Care Home

from Cynthia L (Wife of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband seems to be well cared for. He is kept clean and tidy and his hair is cared for.
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Review of

Moss Park Care Home

from F L (Husband of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great review, well looked after. Treated with dignity. The staff are very approachable and helpful. Good lines of communication, good at updating.
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Review of

Moss Park Care Home

from Ronald B (Son of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant surroundings, good care and excellent staff.
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Review of

Moss Park Care Home

from H D (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we visited Moss Park with a view to moving my mother from another care home we immediately felt that this was the perfect fit for her and we have been proven right. It has a homely, family feel and the staff are all amazing. Within a matter of days, the staff knew exactly who my mother
was, what she enjoyed doing and what her interests were. Mum visibly relaxed as soon as she arrived where previously she had been very agitated and upset. Nothing is ever too much trouble, the care is second to none, everyone is always super busy but they still manage to do everything with a smile and a cheery disposition. We live on an island and so are unable to visit as much as we like which is hard but it makes it so much easier to bear knowing Mum is happy and in such good, caring hands. I would also say that the communication is fantastic.
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Review of

Moss Park Care Home

from M F (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Moss Park for 12 months now and I can say that in all that time she has been incredibly well looked after. The staff are lovely, friendly and competent. I have peace of mind that she is in the best place that fits with her needs.
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Review of

Moss Park Care Home

from C W (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Moss Park to be the best thing to happen for our mum and family. The staff cannot do enough for our mum and have made her feel as at home as she could be. We are always made to feel welcome at any time we visit and have no worries approaching staff in anything. We are very lucky they could
take our mum at a very difficult time and it’s been a pleasure to see the improvement in her despite a devastating diagnosis of dementia.
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Review of

Moss Park Care Home

from Marion C (Daughter of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been a resident in Mosspark for several years now. He failed to settle in any of the previous homes he was in and is now happy and content in Moss Park. He is well cared for and he thoroughly enjoys the food and there is plenty for him to take part in if he wishes. This is reassuring for
me as I don’t live locally. The manager and staff are easy to contact if I have any queries and they also are quick to get in touch with me as needed. I would recommend Moss Park to anyone looking to have a family member to be cared for in a homely and caring environment.
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Review of

Moss Park Care Home

from John M (Son of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Moss Park since April 2023. On arrival the staff couldn’t have been any better in getting my dad settled in and getting him involved in activities, getting out in the garden, out for a run in the bus and on the bike around the village which he enjoys. All the staff are great, friendly,
very welcoming always ask if you’d like tea etc on visiting. Always very clean and tidy and the gardens are lovely too. I’d just like to thank everyone at Moss Park for taking great care of my dad.


John

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Review of

Wade Centre

from A W (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went in for respite care and was very well looked after. She received a very warm welcome from the staff, the centre was bright, warm and very clean, a real credit to the staff. Nothing was too much bother and her room was very light, warm and had a lovely outlook onto the garden. I had to
contact the staff beforehand with some questions, the phone was answered promptly and information was provided quickly and clearly. My mother enjoyed her short stay in the Wade and I felt very relaxed and confident she would be well looked after by a very happy and caring team. I only wish her stay could have been longer but we were only able to get the few nights that were available.
A lovely centre, with a wonderful, warm, welcoming, and friendly staff, and I look forward to placing my mother in their care in the future.
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Review of

Lochbroom House

from Q M (Partner of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve only come on to completely hype up and preach my support for the new management they have in place.
The manager is an absolute delight to deal with and she will resolve all and any issues you have. I had slight concerns with previous management about the care of my wife and nothing was really
done about it. I brought these same concerns to the manager and they were fixed within the week.
My wife loves to spend time with other patients and she just adores the staff that look after her. She might not always have the ability or patience to say thank you. So hear it from me, thank you!
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Review of

Moss Park Care Home

from Christine B (Sister of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moss Park Care Home has been entrusted with the care of my sister.
I will be eternally grateful to all the staff who have taken the time to really get to know her. Each visit I make, comforts me to watch the interaction between them.
It is very obvious, this is a team of caring, dedicated and compassionate
people.
When we find it difficult or simply impossible to give our loved ones the care they require, it is very difficult to hand that responsibility to strangers. So I cannot adequately express my thanks to everyone at Mosspark for not being ‘strangers’ and for looking after my sister x
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Review of

Wade Centre

from M C (Granddaughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Non-compliance to provide formal complaint details. Extremely rude staff and very argumentative regarding appropriate care. Staff prefer to sit around and chat amongst themselves and eat food than attend to residents in their care.
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Review of

Moss Park Care Home

from Maraget C (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They took great care of residents throughout the pandemic which was a relief. There are plenty of activities done with residents in and out of the home/garden. Staff have a great rapport with residents, which creates a wonderful atmosphere. The staff/manager keep you updated. There's a Social Media
page to see pictures and it's not available except to residents' families which is reassuring. Keep up the good work.
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Awards / Recognitions (0)

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