Greenhive

50 Brayards Road, Peckham, London SE15 2BQ
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9.6 86 Reviews
  • Greenhive, London
Greenhive care home in Peckham, operated by Agincare, supports people with complex needs and those with dementia.

The care home has a library, games room, hairdressing salon etc.   

The care home has a quarterly residents’ and families’ forum and staff listen to feedback and suggestions.

The care home does not have set visiting times.

Chefs prepare delicious meals using fresh, seasonal ingredients and can cater to residents' dietary needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1450
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1650

These prices are only a guideline, please contact Greenhive to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mercy Mautsi (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Greenhive Reviews (86)

9.6

Greenhive has a Review Score of 9.6 (9.567) out of 10, based on 27 reviews in the last 2 years.
Over all time Greenhive has 86 reviews.

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Review from Richard L (Son-in-law of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have been visiting Greenhive now for a number of years and I do think it's gone downhill. I find the staff less friendly especially downstairs on Beckett. I have spoken to two team leaders there and one is very helpful and the other one is quite rude and in my opinion, doesn't want to do anything,
Today 15/1/24 I made a mistake for which I apologised. My mother-in-law thought her phone went missing so I spoke to a care who was very unhelpful. I then spoke to her again this time she said see the team leader as its nothing to do with her. I then spoke to the team leader who again was very unhelpful, then another carer butted in and practically called me a liar. She said no one ever goes in her room at which I said I've been in the room on quite a few occasions when someone has walked in and I've told them they're in the wrong room. I ended up telling the carer to mind her own business because I'm talking to the so-called team leader. Who again wasn't interested.
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Review from Pamela B (Niece of Resident) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has always been positive. The staff are kind, warm and very caring. I am always left with certainly that my aunt us being well looked after. I am very happy wit the care provided by staff.
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Review from J F (Friend of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend on a fortnightly basis and have always found the staff to be friendly and welcoming. My friend is happy in his room, and it is a very pleasant scene overlooking the garden and with excellent toilet facilities.
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Review from Sasha H (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in 3 months ago and she settled in very quickly. The carers are incredibly kind and create a very happy atmosphere.
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Review from Jo H (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well cared for and the staff show warmth and affection to all residents.
It is great to see the garden looking so much better. I took her for a walk out there today. She really enjoyed it.
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Review from K L (Son of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are pleasant, info given when asked for. Rooms are clean and well cared for.
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Review from Monica M (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good staff who listen to concerns. Working with resident and family. Two slight ongoing concerns are minimal activities for residents and my relative still refusing personal care (daily showers). This is then left down to family to do when we visit. The staff do try their best to encourage her though.
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Review from Carl O (Son of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience of visiting my mother who has recently moved to Greenhive. She has settled in well and is enjoying being here. She has just been to the hairdresser and was invited to a resident's 101st birthday this week.
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Review from Jackie H (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted during the Covid pandemic lockdown, so I wasn't even able to enter the care home. The staff, however, were great from day one. I could call and get a friendly person on the phone. Had regular video calls and updated on Mum's health and welfare. To date, my siblings and I have a great
rapport with Grenhive and more than happy with Mum's care.
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Review from O M (Niece of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A bright, spacious, inviting place to visit. My aunt is very happy and comfortable here. Staff are very friendly and kind.
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Review from J D (Son of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I continue to be very happy with the care my mother is getting at Greenhive. She needs a lot of care now and the staff are very patient and caring. The home is always clean and Mum's room is always kept tidy. Overall, I'm very happy.
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Review from Amanda E (Daughter of Resident) published on 5 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 89, unsteady on her feet, has dementia and can be very strong-willed. She came to Greenhive a year ago and all the carers have been brilliant and create a wonderful, upbeat, fun, caring and family atmosphere. We also really appreciate that we can communicate with Mum's wonderful team leaders
any time, and feel they have Mum's best interests at heart always. I can honestly say, every single day I'm grateful we found Greenhive. We looked at many care homes and none came close. As well as being able to offer Mum a spacious ground-floor room with an ensuite bathroom, with a big garden wrapping around the whole building, which she loves, it is light, airy, clean and accessible. But most of all, the staff from the manager and team leaders to the carers, are just great!
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Review from Francis L (Sister of Resident) published on 3 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Geenhive is a wonderful facility. My sister was in a difficult position prior to arriving here. She has been welcomed and cared for in a fabulous way. Now she is eating well, socialising and generally acting in a manner she hadn't been doing for a long time. Management and staff have been terrific in
helping her settle in.
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Review from J G (Son of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother became a resident of Greenhive in July 2022. Since she has been in this care home she has been given exceptional care of which I am thoroughly grateful. The management and staff within the home are very friendly and always provide professional and empathetic service to myself, my siblings
and all who go to visit my mother.
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Review from Shanine H (Granddaughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy when leaving my grandmother at Greenhive. I feel like she's safe and well taken care of. The staff are always friendly and welcoming. My grandmother's room is always clean and tidy and she seems very happy being at the home.
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Review from R W (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is very frail now but has been a happy and really well-cared-for Greenhive resident for almost three years. The staff are courteous and so caring. I'm so impressed with the lovely relationship they have with my mum. Greenhive has an outstandingly happy, inclusive atmosphere. I cannot recommend
it highly enough.
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Review from Mary G (Sister-in-law of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my visits to see my sister-in-law, I found the staff very caring.
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Review from B H (Friend of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greenhive continues to be a wonderfully caring, safe and friendly home for my friend. She has thrived here for three years and has always been extremely well cared for. I am grateful to everyone who works here; everyone does a great job!
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Review from Sheila A (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Greenhive gave my mum excellent care during the three months she stayed there. Staff were incredibly kind, friendly, caring and professional and very supportive to me as the end of her life drew near. I had every confidence in their judgement and their experience in dealing with the
problems of dementia. They made it possible for me to be a daughter again and not just a carer. Thank you!
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Review from Catherine D (Sister of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been visiting Greenhive since my sister came in and I am very pleased with it. The staff are wonderful, friendly, caring and polite. Every part is so clean and my sister seems happy.
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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Greenhive is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for Greenhive is calculated as follows: ( (196 Excellents x 5) + (102 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 312 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenhive is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

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