Wimbledon, London SW19 1BZ
Person in charge: Belkis Sbai (Manager)
Local Authority / Social Services: London Borough of Merton Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 6 Service Users
Registered Care Categories*: Learning Disability
Single Rooms: 6
Facilities & Services: Respite Care
Latest Care Quality Commission* Report on 138 All Saints Road: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 2.1 (maximum of 10) for 138 All Saints Road is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for 138 All Saints Road in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.091 for 138 All Saints Road is calculated as follows: ( (3 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 11 Ratings = 2.091
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for 138 All Saints Road is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
138 All Saints Road has a Review Score of 2.1 (2.091) from 1 Reviews
Review submitted from a Website Submission by Caroline (Mother of Resident) on Thursday 21 July 2016. Relates to July 2016.
Provision is not able to meet the needs of those who are non verbal or have severe to complex needs.
The staff require training on dealing with those that are not able to communicate.
Secondly facilities are inadequate if have sensory needs.
How likely would you be to recommend 138 All Saints Road? Extremely Unlikely
There are currently no Care Home Idol entrants who have performed at 138 All Saints Road