Care Provided by Ashglade
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 12 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Minimum 4 weeks Respite Care
The price(s) shown are provided by the care home. Contact Ashglade for full pricing details and T&Cs.
Contact Ashglade to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Chislehurst Care Ltd
- Private Owned
Person in charge
- Andrzej Jurek (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (12)
- Single Rooms with ensuite Wet Room (3)
Visiting
- No visiting restrictions
Parking
- Free parking on site
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Ashglade Reviews (41)
Over all time Ashglade has 41 reviews.
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Overall Experience
Date Published
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Review from C J (Son of Resident) published on 4 March 2020 Submitted via Postal Card•
Overall Experience
Right from the start, my mother felt comfortable and safe. All of the staff are very good and caring. This has given me peace of mind because my mother is in good hands.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review. We are very fortunate to have such a great team at Ashglade. I will pass on your lovely comment to the staff.
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Review from S D (Daughter of Resident) published on 31 October 2019 Submitted via Postal Card•
Overall Experience
My mother moved into Ashglade 6 weeks ago and has settled very well. She seems really happy. When I first viewed the home on behalf of my family, I was welcomed by the manager, the feeling was warm and all the residents looked extremely content. The manager explained the running of Ashglade to me and I left feeling that this was the place for our mum.
All the carers, too many to mention individually and the entertainment lady are so good to all the residents. A very lucky find. By the way, food always smells divine.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review about Ashglade Care Home. We are very pleased yourself and your mother are happy with the home; we are very fortunate to have a great team there. I will pass on your lovely comments to the Manager and staff.
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Review from Valerie J (Friend of Resident) published on 7 May 2019 Submitted via Postal Card•
Overall Experience
When visiting have always found the staff very friendly and helpful and my friend has always had nothing but praise for all they do. Everyone seems to be very well cared for. There appears to be a lot of effort in bringing various activities and the visit from pets seems very popular. A big thank you to everyone.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review. We will pass on your lovely comments to the home.
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Review from M S (Friend of Resident) published on 3 May 2019 Submitted via Postal Card•
Overall Experience
My friend always seems happy and relaxed and is obviously well cared for at Ashglade. Her room is always clean and tidy and we are able to sit and chat quite comfortably.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review, we will pass on your lovely comments to the staff.
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Review from M S (Relative of Resident) published on 5 April 2019 Submitted via Postal Card•
Overall Experience
The staff at Ashglade are very caring and considerate. Ashglade has a very friendly, homely atmosphere. Our relative was very anxious about entering residential care, but she has settled in very well and is enjoying the support she is given.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review. We are pleased your relative has settled in well at Ashglade. We will pass on your lovely comments to the staff.
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Review from Beryl A (Resident / Service User) published on 15 March 2019 Submitted via Postal Card•
Overall Experience
A wonderful place, extremely clean with friendly staff.
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Review from A D (Daughter of Resident) published on 25 January 2019 Submitted via Website•
Overall Experience
My mother has been a resident at Ashglade for just over 3 months and has settled in well. Ashglade is very homely and welcoming, it is always spotlessly clean and has a lovely conservatory and garden.
Meals are freshly prepared daily and according to my mother, very tasty. All the staff are absolutely lovely and very friendly and caring. They make a special effort to get to know each resident and cater to their individual needs. The activities coordinator arranges a variety of interesting and fun activities, My family and I have peace of mind that our mother is being cared for very well. I would have no hesitation in recommending Ashglade to anyone considering a care home.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write a review. We are very pleased you are happy with the care your mother is receiving. We are very lucky to have such great staff at Ashglade. We will pass on your lovely comments to the staff.
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Review from Jacqueline H (Friend of Resident) published on 22 January 2019 Submitted via Postal Card•
Overall Experience
Ashglade seems a very well run family/homely care home. Staff, all levels, are cheery and helpful - excellent with the clients.
I am only a friend and have no knowledge of the food, charges etc. As an onlooker, the clients seem very settled.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to complete a review card. We will pass on your lovely comments to the staff.
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Review from M H (Respite Resident) published on 19 December 2018 Submitted via Postal Card•
Overall Experience
I found it very friendly. Everyone is so nice and made me so welcome.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for taking the time to write this review. We will pass on your comments to the staff.
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Review from R H (Resident / Service User) published on 13 November 2018 Submitted via Postal Card•
Overall Experience
I find this home very comfortable and the staff kind and helpful.
↩Reply from Anita Rodriguez, Admin at Ashglade
Thank you for spending the time to complete a review card, we will pass on your comments to the staff at Ashglade.
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Review from Susan C (Daughter of Resident) published on 18 October 2018 Submitted via Website•
Overall Experience
Every time we go and visit Mum we’re always made welcome, the staff are amazing always willing to help, Mum is very happy there, there's lots for her to do. Her room is amazing, the care home is always very clean, Mum has a new lease of life thanks to the care she has received.
↩Reply from Mandy Finn, Nursing Director at Ashglade
Thank you for taking the time to write a review. I will pass on your lovely comments to all the staff. I am glad that your Mum has settled in well.
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Review from Lynn S (Friend of Resident) published on 10 August 2018 Submitted via Postal Card•
Overall Experience
The staff are always friendly and welcoming. It is just the home from home for the residents. I cannot fault Ashglade on any matter.
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Review from Peter H (Friend of Resident) published on 10 August 2018 Submitted via Postal Card•
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Very clean and friendly atmosphere. Friendly staff.
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Review from Jane S (Daughter of Resident) published on 21 February 2018 Submitted via Postal Card•
Overall Experience
My mum has now been a resident in Ashglade care home for 2 years. When she arrived. She had had a major stroke that affected her speech, understanding and language. The staff at Ashglade have come to know how to communicate effectively with mum. They always find time to talk to her even though they may not get a correct response. The carers are always friendly, caring and supportive. The smells from the kitchen are always good, I'm a cookery teacher and my mum's room is always clean and tidy. The activity coordinator tries to include my mother in all activities.
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Review from Clive B (Regular Volunteer) published on 31 January 2018 Submitted via Postal Card•
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I visit a resident most weeks as a befriender for Age UK. Having worked in the care sector in the past, I find the standard at Ashglade very high with an excellent manager at the helm. Keep up the good work!
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Review from Margaret J (Regular Volunteer) published on 23 October 2017 Submitted via Postal Card•
Overall Experience
I have been going to Ashglade for just over a year. I find that it is a very warm and welcoming place. The residents all seem very happy and most of them join in with the activities.
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Review from Evelyn D (Friend of Resident) published on 26 September 2017 Submitted via Postal Card•
Overall Experience
I have visited my elderly work colleague 3/4 times over 2 years. We have always been greeted pleasantly by staff. We sit separately from other residents and are given tea and biscuits. Our friend showed me her room proudly. We chatted to other residents on arrival and departure. All staff have always been incredibly respectful of our friend. She talks happily of the home which has just been refurbished downstairs with a lovely sun lounge and the garden is kept beautifully. The dining room is always clean and welcoming. They play Bingo and have quizzes.
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Review from H S (Grandson of Resident) published on 15 September 2017 Submitted via Postal Card•
Overall Experience
Dedicated and friendly staff. Very caring and all know grandma very well. She seems very happy and well looked after here.
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Review from S S (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card•
Overall Experience
Ashglade is a very caring small home. Staff provide a very welcoming and friendly environment where all residents needs are met. Food is freshly cooked on site by a resident chef as well as daily activities and outings organised.
There is a large garden for outside activities as well as a large air-conditioned conservatory. Visitors are always welcomed.
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Review from J W (Sister of Resident) published on 7 June 2017 Submitted via Postal Card•
Overall Experience
We visited several homes for my brother - we didn't want too large a home as he is a private person. We were at ease with this home and made to feel welcome. Visiting is not restricted and my brother is always clean, tidy and well cared for. He is settled here and seems content, so we have no worries about his welfare.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Ashglade.
Upcoming Events
There are no upcoming events for Ashglade.
Awards / Recognitions (1)
- 27 May 2014Recipient: Ashglade
Accreditations
There are no accreditations posted yet for Ashglade.
Meet the Team (0)
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