Elmstead Care Home

I am very impressed with Elmstead Care Home. My brother is always very happy when I visit him. It is always lovely and clean too. There are plenty of activities and the occasional entertainment for the residents to enjoy. I cannot fault the staff, they are all very caring as well as management. Overall, a great home.

Elmstead Care Home is an outstanding home with wonderfully, caring staff. The home itself is really cosy and welcoming, and always spotlessly clean; I always loved visiting. The carers are fantastic, and always treated my mum with kindness and dignity. They go out of their way to get to know the residents and their families really well; they become like extended family. There is a really good range of activities, as well as different rooms for the residents to enjoy, such as the lounges, cafe, activity room, hairdressing salon, two gardens and a beautiful summer house. The food is a very high standard. My mum was incredibly happy here, and I am forever grateful to all the staff who took such wonderful care of her.

I feel my dad is being looked after. He is eating well and I feel he is relaxed. The staff are friendly and caring.

It always seems to be efficient and calm. Good relationships with residents and the staff, good housekeeping, always looks clean and well-kept. The food always looks appetising.

My mother was admitted into the home during the Summer of 2023. Every member of staff made the experience of her going in a very easy transition. Since then, again all staff have taken care of her every need with care and love. The food and activities are of a very high quality. We would always recommend this home to friends and family who may need this facility for their elderly relatives.

Very friendly staff, makes you feel very welcome. Nothing is too much trouble. Residents are treated very well. Quick to sort out illnesses ie doctors called and support given.

It's very worrying when a vulnerable loved one needs specialist residential care. I did a lot of research before choosing this home for my mum. She's been a resident since 2017 and has been very happy here since day one. The carers are genuinely caring and that's what makes the home so special. Emphasis is placed on making the residents feel like they're in their own home. My mum's room is full of stuff that makes her happy. There are lots of activities and good company to be found for every resident. Elmstead Care Home provides the kind of care you just cannot provide in a private home; specialist equipment with safety in mind and skilled carers who know what they're doing. I couldn't care for my mum as well as Elmstead do, which is why it's been the best choice for her.

My aunt has settled into Elmstead Care Home very well and finds the staff there helpful and friendly. She is always well-presented and enjoys the services of the hair and chiropodist people. Overall I feel she is much happier in herself than she was when at home

Since being accepted into Elmstead Care Home my relative has become much more settled. Previously when they were living at home they were forgetting meals and becoming increasingly isolated. Whereas no one wishes to put a relative into care, there is an improvement that would not otherwise have been possible.

Very pleased with Elmstead Care Home. Our uncle was made very welcome and soon settled as a permanent resident after a respite stay. We feel we have found the ideal location for a single gentleman who was becoming lonely.

Safe and secure home. Excellent food. Caring staff, many who have been with Elmstead for many years.

I found Elmstead Care Home, on my weekly visit, very friendly and not at all what I expected of a care home.

Because my aunt is very happy here and staff are lovely.

My aunt is very happy with all the care she receives. She's made friends. I can't thank the brilliant staff enough. Thank you.

My brother came to Elmstead Care Home in May and he has been so happy. He has made lots of friends. He has settled in so well because the carers are so helpful and friendly. He is joining in with all the activities and enjoying it all so much. The staff are all very easy to talk to and understanding. We are so happy that our brother is being well cared for and he is happy. The care manager is lovely.

My sister moved into the home recently and we couldn't be happier. She is being so well looked after by all the staff, we couldn't ask for more. The staff are kind, considerate and very hard working. My sister has settled in like she has always been there, she is back to her old self! We particularly like and the activities put on for the residents.

Our father, who suffers from dementia has been a resident at Elmstead Care Home for about a year now. We have found he is treated with genuine affection and respect by the core care team who are all long-standing members of staff. His bedroom feels bright and clean, and he enjoys a varied diet. The manager also handled the pandemic particularly well.

Comfortable accommodation. Very clean. Nice room - it was good I could have some of my own furniture, ornaments, etc. Good food. Caring and attentive staff. Cheerful and helpful staff. Activities are available. I am very happy here. I don't think I could find anywhere better.

This is an outstanding care home. From the moment we checked my brother into Elmstead sixteen months ago, he became a changed man. He had been listless and depressed, but the very dedicated and sympathetic staff soon helped give him a new purpose and spirit. He was ill, and this in itself, presented the staff with challenges, but they were very skilfully and professionally oversaw a marked improvement in his condition. He was by no means the easiest patient, but he was treated with great respect and affection, and his dignity was maintained at all times. We were impressed not only with the standard of personal care he was given but also with the standard of cleanliness, food and activities. And remarkably, Elmstead has remained Covid-free as the pandemic raged around them - a tribute in itself to the very high standards this home maintains. Communication, too, has been first class. At all times, we were kept up to date with every aspect of my brother's condition.

At a very stressful time, and after extensive searches, we, as a family, could not be more grateful to the manager and staff at Elmstead for giving us the reassurance that my husband is in a loving home. It's perfect!