The Meadow

The staff at the Meadow are wonderful. They are caring, warm, responsive, seemingly glad to be there, engaged and kind. They seem to know my sister well, even though she has been there for a short time so far. They have also made me feel at home there, which is much appreciated. Thank you for all that.

A welcoming and cheerful environment for residents. The home seems well run, and the staff are friendly and efficient. There are a range of activities for residents to participate in and to provide stimulation. Most rooms are a good size with furniture generally in good condition. The floor plan based on a series of 7/8 room wings radiating from a central lounge area, creates a more homely feel, which would be difficult to achieve in a larger institution.

I deem the Meadows as an excellent residential care home. It's centrally located for relatives and friends to visit me any time. The staff are very caring and attentive. The room is spacious and kept clean. The atmosphere is very welcoming. I am delighted to write this review.

A very happy visit today. My father was the most talkative and animated that he has been for several months. He talked about living in the Meadows, characterising his stay as ' pretty good'. I do think that things have changed recently at the Meadows, probably driven by two factors. These are a change of Manager and also a post-Covid uptick in activities for the residents.

All the facilities are admirable and I must say that provided care is very qualitative. My mum gets good food, well-being and a quality life. She improved her health rapidly. She feels happy and healthy.

My parents have both lived at The Meadow for nearly three years. They are cared for with professionalism and kindness. It is hugely important to my sister and me to know that our parents are well cared for, safe and happy in their declining years and The Meadows provides us with that reassurance every time we visit.

This home is highly recommended.

My aunt, who has mild-moderate dementia, has been at The Meadow for over a year now and I have been consistently impressed by the quality of care and the professionalism of the staff team. They manage to combine a business-like efficiency in the practical running of the place with kindness and real humanity in the delivery of care. My aunt is happy there. It's clearly been a positive move for her and the initial transition was handled carefully and went smoothly.

My husband has been a resident at The Meadow for 14 months with advanced dementia. He settled well from the beginning and remains very content. The care and management staff are always kind, caring and supportive of him and myself. The facilities are good with a large, safe, enclosed garden. The home is always sparkling clean and tidy. The food is good with tea and biscuits always available. I would recommend The Meadow for anyone looking for a residential dementia placement.

I visited my friend during an event/performance by a band. The atmosphere was positive and warm and the residents seemed to be thoroughly enjoying the excellent environment. They were enlivened and stimulated by the music and the excellent care staff took care of the residents throughout. It felt as though it was a happy occasion for all. The musicians were positive and respectful of their audience throughout and literally struck exactly the right communicative tone.

My long-time best friend is a resident but sadly I can only visit occasionally - from Scotland. I find, on my visits, that the staff are friendly, welcoming and helpful and seem to support my friend very nicely. She seems to be relaxed and comfortable and is also obviously well-fed and healthy. I was glad to see that some activities have apparently been introduced and would be keen to see as much of that as possible as my friend is sociable and quite mentally able, so would benefit from as much of that as possible. Thank you.

The process from viewing the home to having my great aunt assessed and moved in has been outstanding. She has been treated with respect, patience and compassion by all members of the staff. We feel totally confident that she is in safe and capable hands. All the staff we have met are wonderful, they listen. They treat each resident as an individual. Communication has been excellent too, what could have been a very difficult transition has been made very smooth. Thank you.

My mother moved to The Meadow care home just before Christmas and is happier now than she has been in years. She had been isolated and lonely but now feels part of things. The care is excellent, and the environment is safe and comfortable. They are recruiting an activities manager, so once that happens, then they will be able to provide more activities.

Myself, my brother and sister are so grateful our mum lives at the Meadow. The care there is superb, compassionate, thorough and informed by great expertise, commitment and a warm, loving ethos with staff demonstrating such fondness and sensitivity towards our mum's needs. At the height of the Covid pandemic, senior leaders and the wider team worked tirelessly to keep everyone safe while allowing as much family contact as possible, establishing excellent systems and communicating clearly with everyone. Now that we are through the pandemic, delightful activities (eg visits from the local reception class children, music therapy) are happening, which is wonderful. The entire staff team at the Meadow ensure it is a very special place and we are over the moon our dear mum is here.

My stepmother has been at The Meadow for three years and has dementia. Throughout that time I have found the staff to be loving and caring to all the residents and my stepmother seems to be very content. The residents are clearly very well looked after, and are always clean and well turned out. The premises are well maintained with good facilities. Visitors are welcomed and kept informed of any medical issues. I am so pleased we found The Meadow and were able to entrust my stepmother to their care.

During the few years that my godfather (uncle) has lived at the Meadow we have always been relaxed knowing that he is safe, well cared for and supported and happy. My uncle has dementia and minor health issues and staff have always informed us when there have been issues around his health and support needs. Times were especially challenging for them during the worst of the covid pandemic but we were in regular contact with staff and my uncle which made all the difference. They took and still take extra precautions because some of our family members are very vulnerable. We have to comment on the kindness and sensitivity shown to our uncle and us throughout his stay. That coupled with the continuity of staff who have got to know us and who know my uncle well has made it a happy and well supported experience for us all. We wouldn't hesitate to recommend the Meadow.

I can't speak highly enough of The Meadow in Muswell Hill. They've cared for my mother so well that she was 100 in October and they even helped us celebrate that extraordinary event. The staff are magnificent in all they do.

My aunt, for whom I have POA, has been at The Meadow for nearly 3 years and we are very happy with her care. They have supported her from being quite mentally able and socially active to a diagnosis of dementia which required an increase in support and a move to a different room. She had a few months before Covid when there was much more external interaction, e.g. local school children came in regularly to do a cooking session. Hopefully, this will resume and senior managers have tried very hard to appoint to the activities coordinator role since Covid and are seeking alternative ways to provide activities for residents. The Covid period was managed well and all local health authority advice was adhered to which protected residents and the staff were excellent during a very difficult time. Staffing is stable and I'm impressed that this has been achieved since recruitment is difficult. Staff are very caring and the atmosphere is always calm.

My friend has been living at The Meadow for almost two months having moved from another placement. I was worried about the transition, but the team and fellow residents at The Meadow have been incredibly welcoming. It is obvious there is a real sense of community here. My friend is a vegetarian and can be quite particular with food, but the staff have been very accommodating around her preferences. I like that there are a consistent group of carers and core staff that get to know residents well, rather than a revolving door of agency workers. Administratively, the management have been brilliant - very proactive, organised and responsive. The garden and facilities are well maintained. I would like to see a more regular schedule of activities once they get a new coordinator in place, but the care staff are doing their best to keep residents engaged – my friend enjoys the exercise classes and music sessions. I highly recommend The Meadow if you are seeking a new home for a loved one.

My wife has Alzheimer's and I sought professional advice when her condition had declined to the point that I could no longer care for her at home, even with assistance from carers. I approached The Meadow on the advice of my doctors and assured myself this was the most appropriate facility with special provisions and training suited to Alzheimer's sufferers near to where we lived so I could easily visit often. I was impressed when a senior manager visited us to reassure my wife and me and was even able in one visit to gain her consent to trim her fingernails, something my wife had allowed no one to do for two years. With advanced Alzheimer's, she needs a great deal of understanding and care; and there is not the slightest doubt she receives that from skilled and professional staff with medical attention whenever called for. Her likes and dislikes are sought and respected and she enjoys special attention to her interests and predilections. She is happy in her new social setting.