The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 159 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.
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Care Provided by The Meadow

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1659 – £1854
  • Self-Funded Residential Dementia Care: £1727 – £1917

These prices are only a guideline, please contact The Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Sirisha Kodakandla (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

The Meadow Reviews (159)

9.7

The Meadow has a Review Score of 9.7 (9.725) out of 10, based on 24 reviews in the last 2 years.
Over all time The Meadow has 159 reviews.

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Reviewer Connection to The Meadow
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Total of 159, showing 21-40
Review from Rosa M (Daughter of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A welcoming and cheerful environment for residents. The home seems well run, and the staff are friendly and efficient. There are a range of activities for residents to participate in and to provide stimulation. Most rooms are a good size with furniture generally in good condition. The floor plan based
on a series of 7/8 room wings radiating from a central lounge area, creates a more homely feel, which would be difficult to achieve in a larger institution.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your time in making this review. Your positive feedback about our home and the details you've shared means a lot to us. Hearing from existing relatives like yourself provides valuable…read more
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Review from M D (Resident) assisted by family/friend published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I deem the Meadows as an excellent residential care home. It's centrally located for relatives and friends to visit me any time. The staff are very caring and attentive. The room is spacious and kept clean. The atmosphere is very welcoming. I am delighted to write this review.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
I appreciate your time in submitting this review. It brings me joy to read your thoughts on our home and staff. We are committed to maintaining this level of excellence.
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Review from Robert W (Son of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very happy visit today. My father was the most talkative and animated that he has been for several months. He talked about living in the Meadows, characterising his stay as ' pretty good'. I do think that things have changed recently at the Meadows, probably driven by two factors. These are a change
of Manager and also a post-Covid uptick in activities for the residents.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Many thanks for taking the time to write this review. It's heartening to learn that your dad enjoys his stay at The Meadow, is more talkative and active. I will share your feedback with all my staff,…read more
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Review from D P (Son of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the facilities are admirable and I must say that provided care is very qualitative. My mum gets good food, well-being and a quality life. She improved her health rapidly. She feels happy and healthy.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
I appreciate your time in providing this review. I am delighted to hear that your Mum is feeling happy, healthy, and has shown significant improvements in her health. We are committed to enhancing the…read more
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Review from Louise O (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have both lived at The Meadow for nearly three years. They are cared for with professionalism and kindness. It is hugely important to my sister and me to know that our parents are well cared for, safe and happy in their declining years and The Meadows provides us with that reassurance every
time we visit.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking time to share your review. Your feedback is invaluable to us, and I will be sure to share it with my team. It has been an honour to care for your mum and dad and we are committed…read more
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Review from Ellie N (Friend of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended a recent garden party with friends of a resident who has been in The Meadow for about 7 years.
The staff went ‘all out’ to create a lovely atmosphere for everyone. All of them were involved in the cooking of a BBQ and the food was delicious and plentiful. There was live music and one resident’s
102 bday was celebrated.
Our friend is beautifully cared for by some really lovely staff. She can be a real curmudgeon but the staff are so kind and patient with her.
This home is highly recommended.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your wonderful review. We are thrilled you had a fantastic time at the recent garden party. Our team takes great pride in creating a lovely atmosphere for our residents and their guests.…read more
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Review from A C (Nephew of Resident) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, who has mild-moderate dementia, has been at The Meadow for over a year now and I have been consistently impressed by the quality of care and the professionalism of the staff team. They manage to combine a business-like efficiency in the practical running of the place with kindness and real
humanity in the delivery of care. My aunt is happy there. It's clearly been a positive move for her and the initial transition was handled carefully and went smoothly.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
I am happy to hear about your positive experience with The Meadow. It is wonderful to know that your aunt has been well cared for and that the staff's professionalism and genuine kindness have made a…read more
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Review from S B (Wife of Resident) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at The Meadow for 14 months with advanced dementia. He settled well from the beginning and remains very content. The care and management staff are always kind, caring and supportive of him and myself. The facilities are good with a large, safe, enclosed garden. The home
is always sparkling clean and tidy. The food is good with tea and biscuits always available. I would recommend The Meadow for anyone looking for a residential dementia placement.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking time to do this review and for your recommendation. It means a lot to us that you trust us with your husband's care. We are committed to providing the best possible residential…read more
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Review from E G (Friend of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend during an event/performance by a band. The atmosphere was positive and warm and the residents seemed to be thoroughly enjoying the excellent environment. They were enlivened and stimulated by the music and the excellent care staff took care of the residents throughout. It felt as
though it was a happy occasion for all. The musicians were positive and respectful of their audience throughout and literally struck exactly the right communicative tone.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to write this lovely review. You might have visited when we were lucky enough to have three musicians from the Royal Albert Hall here for a live recital. It was a…read more
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Review from S M (Friend of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My long-time best friend is a resident but sadly I can only visit occasionally - from Scotland. I find, on my visits, that the staff are friendly, welcoming and helpful and seem to support my friend very nicely. She seems to be relaxed and comfortable and is also obviously well-fed and healthy. I was
glad to see that some activities have apparently been introduced and would be keen to see as much of that as possible as my friend is sociable and quite mentally able, so would benefit from as much of that as possible. Thank you.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind words. We feel your friend did really well, as soon as she moved into our home a couple of years ago. It’s wonderful to see how many friends she has and how dedicated her…read more
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Review from Nicola D (Great-Niece of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The process from viewing the home to having my great aunt assessed and moved in has been outstanding. She has been treated with respect, patience and compassion by all members of the staff. We feel totally confident that she is in safe and capable hands. All the staff we have met are wonderful, they
listen. They treat each resident as an individual. Communication has been excellent too, what could have been a very difficult transition has been made very smooth. Thank you.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind and encouraging words. Your aunt is a lovely and very spirited lady and it has been wonderful to receive so many friends and family members as visitors. Your support during her…read more
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Review from Gita M (Daughter of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to The Meadow care home just before Christmas and is happier now than she has been in years. She had been isolated and lonely but now feels part of things. The care is excellent, and the environment is safe and comfortable. They are recruiting an activities manager, so once that happens,
then they will be able to provide more activities.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
It has been a real pleasure getting to know your mum, you, and your sister. We are very happy that our joint effort to create a new home for your mum made such a big difference to her quality of…read more
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Review from Margaret M (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself, my brother and sister are so grateful our mum lives at the Meadow. The care there is superb, compassionate, thorough and informed by great expertise, commitment and a warm, loving ethos with staff demonstrating such fondness and sensitivity towards our mum's needs. At the height of the Covid
pandemic, senior leaders and the wider team worked tirelessly to keep everyone safe while allowing as much family contact as possible, establishing excellent systems and communicating clearly with everyone. Now that we are through the pandemic, delightful activities (eg visits from the local reception class children, music therapy) are happening, which is wonderful. The entire staff team at the Meadow ensure it is a very special place and we are over the moon our dear mum is here.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
We are very glad to have been able to make your mum feel loved and supported here. We appreciate how close you are as a family and that your preference might have been to live with your mum and care…read more
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Review from Andrew P (Stepson of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother has been at The Meadow for three years and has dementia. Throughout that time I have found the staff to be loving and caring to all the residents and my stepmother seems to be very content. The residents are clearly very well looked after, and are always clean and well turned out. The
premises are well maintained with good facilities. Visitors are welcomed and kept informed of any medical issues. I am so pleased we found The Meadow and were able to entrust my stepmother to their care.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for this warm-hearted and succinct review. Your stepmother is very lucky to have such a devoted and caring stepson in her life and your diligence and interest in her life and the care we…read more
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Review from Rupert L (Son of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of The Meadow in Muswell Hill. They've cared for my mother so well that she was 100 in October and they even helped us celebrate that extraordinary event. The staff are magnificent in all they do.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for this review. Your mother is now 100 years old and we feel it is a privilege that you have entrusted us with her care all these years ago. We would like to thank you for your support;…read more
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Review from Mariana B (Goddaughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the few years that my godfather (uncle) has lived at the Meadow we have always been relaxed knowing that he is safe, well cared for and supported and happy. My uncle has dementia and minor health issues and staff have always informed us when there have been issues around his health and support
needs. Times were especially challenging for them during the worst of the covid pandemic but we were in regular contact with staff and my uncle which made all the difference. They took and still take extra precautions because some of our family members are very vulnerable. We have to comment on the kindness and sensitivity shown to our uncle and us throughout his stay. That coupled with the continuity of staff who have got to know us and who know my uncle well has made it a happy and well supported experience for us all. We wouldn't hesitate to recommend the Meadow.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for this lovely review. Your godfather (uncle) has been with us for a long time now and fortunately, we have always been able to support him with his changing needs, also thanks to you. Your…read more
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Review from Kate T (Niece of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, for whom I have POA, has been at The Meadow for nearly 3 years and we are very happy with her care. They have supported her from being quite mentally able and socially active to a diagnosis of dementia which required an increase in support and a move to a different room. She had a few months
before Covid when there was much more external interaction, e.g. local school children came in regularly to do a cooking session. Hopefully, this will resume and senior managers have tried very hard to appoint to the activities coordinator role since Covid and are seeking alternative ways to provide activities for residents. The Covid period was managed well and all local health authority advice was adhered to which protected residents and the staff were excellent during a very difficult time. Staffing is stable and I'm impressed that this has been achieved since recruitment is difficult. Staff are very caring and the atmosphere is always calm.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for this very positive review of our Home. I will pass your kind compliments on to the team. Hopefully, we will have an Activities Co-ordinator soon. We appreciate your positive feedback on…read more
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Review from Molly S (Friend of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living at The Meadow for almost two months having moved from another placement. I was worried about the transition, but the team and fellow residents at The Meadow have been incredibly welcoming. It is obvious there is a real sense of community here. My friend is a vegetarian and
can be quite particular with food, but the staff have been very accommodating around her preferences. I like that there are a consistent group of carers and core staff that get to know residents well, rather than a revolving door of agency workers. Administratively, the management have been brilliant - very proactive, organised and responsive. The garden and facilities are well maintained. I would like to see a more regular schedule of activities once they get a new coordinator in place, but the care staff are doing their best to keep residents engaged – my friend enjoys the exercise classes and music sessions. I highly recommend The Meadow if you are seeking a new home for a loved one.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your wonderful feedback. The team will be delighted to see that their consistent and kind care for our residents has made a positive difference to your friend's and your life. Your…read more
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Review from D E (Husband of Resident) published on 12 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has Alzheimer's and I sought professional advice when her condition had declined to the point that I could no longer care for her at home, even with assistance from carers. I approached The Meadow on the advice of my doctors and assured myself this was the most appropriate facility with special
provisions and training suited to Alzheimer's sufferers near to where we lived so I could easily visit often. I was impressed when a senior manager visited us to reassure my wife and me and was even able in one visit to gain her consent to trim her fingernails, something my wife had allowed no one to do for two years. With advanced Alzheimer's, she needs a great deal of understanding and care; and there is not the slightest doubt she receives that from skilled and professional staff with medical attention whenever called for. Her likes and dislikes are sought and respected and she enjoys special attention to her interests and predilections. She is happy in her new social setting.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind words and praise for The Meadow. We understand the scale of the decision this was and that you looked after your wife for many years, in the most loving way possible. We feel…read more
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Review from Anna M (Daughter of Resident) published on 12 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum moved to the Meadows we have been so impressed with the care and kindness the staff show her on a daily basis and she is now settling into life there. The facilities are excellent and Mum loves the food thanks to the wonderful chef and catering team. There are activities and chaplain visits
weekly and we are always welcome to visit Mum or take her out locally. We have found the communication with the Manager and administration team to be prompt and highly professional. I would highly recommend this beautiful home and caring staff to anyone considering a residential setting.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for this wonderful review of my team and our home. Your kind comments are much appreciated and the team will be delighted that we have been able to help Mum settle into her new life here…read more
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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for The Meadow is calculated as follows: ( (198 Excellents x 5) + (68 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 269 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Meadow is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (8)

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