The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
Review Us
9.7 159 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1659 – £1854
  • Self-Funded Residential Dementia Care: £1727 – £1917

These prices are only a guideline, please contact The Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sirisha Kodakandla (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)
9.7

The Meadow has a Review Score of 9.7 (9.725) out of 10, based on 24 reviews in the last 2 years.
Over all time The Meadow has 159 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Meadow
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Total of 159, showing 21-40
Review from Rosa M (Daughter of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A welcoming and cheerful environment for residents. The home seems well run, and the staff are friendly and efficient. There are a range of activities for residents to participate in and to provide stimulation. Most rooms are a good size with furniture generally in good condition. The floor plan based
on a series of 7/8 room wings radiating from a central lounge area, creates a more homely feel, which would be difficult to achieve in a larger institution.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in making this review. Your positive feedback about our home and the details you've shared means a lot to us. Hearing from existing relatives like yourself provides valuable insights for future residents and their families, offering them a glimpse into the essence of our home. We truly appreciate your kind words.

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Review from M D (Resident) assisted by family/friend published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I deem the Meadows as an excellent residential care home. It's centrally located for relatives and friends to visit me any time. The staff are very caring and attentive. The room is spacious and kept clean. The atmosphere is very welcoming. I am delighted to write this review.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

I appreciate your time in submitting this review. It brings me joy to read your thoughts on our home and staff. We are committed to maintaining this level of excellence.

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Review from Robert W (Son of Resident) published on 15 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very happy visit today. My father was the most talkative and animated that he has been for several months. He talked about living in the Meadows, characterising his stay as ' pretty good'. I do think that things have changed recently at the Meadows, probably driven by two factors. These are a change
of Manager and also a post-Covid uptick in activities for the residents.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to write this review. It's heartening to learn that your dad enjoys his stay at The Meadow, is more talkative and active. I will share your feedback with all my staff, and we hope that he will continue to enjoy his time with us.

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Review from D P (Son of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the facilities are admirable and I must say that provided care is very qualitative. My mum gets good food, well-being and a quality life. She improved her health rapidly. She feels happy and healthy.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

I appreciate your time in providing this review. I am delighted to hear that your Mum is feeling happy, healthy, and has shown significant improvements in her health. We are committed to enhancing the quality of life for our residents, and with your support, we will continue to maintain our high standards.

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Review from Louise O (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have both lived at The Meadow for nearly three years. They are cared for with professionalism and kindness. It is hugely important to my sister and me to know that our parents are well cared for, safe and happy in their declining years and The Meadows provides us with that reassurance every
time we visit.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking time to share your review. Your feedback is invaluable to us, and I will be sure to share it with my team. It has been an honour to care for your mum and dad and we are committed to maintaining this standard of service. We truly appreciate your trust and support.

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Review from Ellie N (Friend of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended a recent garden party with friends of a resident who has been in The Meadow for about 7 years.
The staff went ‘all out’ to create a lovely atmosphere for everyone. All of them were involved in the cooking of a BBQ and the food was delicious and plentiful. There was live music and one resident’s
102 bday was celebrated.
Our friend is beautifully cared for by some really lovely staff. She can be a real curmudgeon but the staff are so kind and patient with her.
This home is highly recommended.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful review. We are thrilled you had a fantastic time at the recent garden party. Our team takes great pride in creating a lovely atmosphere for our residents and their guests. We are glad you enjoyed the delicious BBQ and live music during the event. Celebrating our resident's 102nd birthday was truly special and we cherish these moments. We appreciate your kind words about our staff. Thank you for recommending our home. We strive to continue providing the best possible experience for all our residents and guests.

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Review from A C (Nephew of Resident) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, who has mild-moderate dementia, has been at The Meadow for over a year now and I have been consistently impressed by the quality of care and the professionalism of the staff team. They manage to combine a business-like efficiency in the practical running of the place with kindness and real
humanity in the delivery of care. My aunt is happy there. It's clearly been a positive move for her and the initial transition was handled carefully and went smoothly.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

I am happy to hear about your positive experience with The Meadow. It is wonderful to know that your aunt has been well cared for and that the staff's professionalism and genuine kindness have made a positive impact on her. We take great pride in creating an environment that prioritises both efficiency and compassion in delivering care. It is heartening to learn that the transition was handled with care and went smoothly. Your aunt's happiness is our goal and we are glad to have made a positive difference in her life. Thank you for your kind words and we remain committed to providing the best possible care and support for your aunt and all our residents.

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Review from S B (Wife of Resident) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at The Meadow for 14 months with advanced dementia. He settled well from the beginning and remains very content. The care and management staff are always kind, caring and supportive of him and myself. The facilities are good with a large, safe, enclosed garden. The home
is always sparkling clean and tidy. The food is good with tea and biscuits always available. I would recommend The Meadow for anyone looking for a residential dementia placement.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking time to do this review and for your recommendation. It means a lot to us that you trust us with your husband's care. We are committed to providing the best possible residential dementia placement and ensuring the well-being and happiness of all our residents. If there is anything we can do to enhance your husband's experience or support you further, please do not hesitate to reach out.

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Review from E G (Friend of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend during an event/performance by a band. The atmosphere was positive and warm and the residents seemed to be thoroughly enjoying the excellent environment. They were enlivened and stimulated by the music and the excellent care staff took care of the residents throughout. It felt as
though it was a happy occasion for all. The musicians were positive and respectful of their audience throughout and literally struck exactly the right communicative tone.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to write this lovely review. You might have visited when we were lucky enough to have three musicians from the Royal Albert Hall here for a live recital. It was a wonderful event. We will book this again for the Christmas period and depending on availability, have another little concert here and the same musicians. Feel free to call us at the beginning of December, as we will know by then and would be able to let you know and maybe you are able to visit again and enjoy the beautiful music together with your friend.

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Review from S M (Friend of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My long-time best friend is a resident but sadly I can only visit occasionally - from Scotland. I find, on my visits, that the staff are friendly, welcoming and helpful and seem to support my friend very nicely. She seems to be relaxed and comfortable and is also obviously well-fed and healthy. I was
glad to see that some activities have apparently been introduced and would be keen to see as much of that as possible as my friend is sociable and quite mentally able, so would benefit from as much of that as possible. Thank you.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. We feel your friend did really well, as soon as she moved into our home a couple of years ago. It’s wonderful to see how many friends she has and how dedicated her family is too. The many visits she receives mean that she continues to be able to do all of the things she enjoys with people she loves. We are very grateful for all of your support. Your wonderful feedback will mean a lot to our team, who strive every day to create a home that people love to live in and work at. We are looking forward to seeing you soon, again. Please know that our door is always open for any questions, comments or suggestions you may have. In the way of activities, we are pleased to say that a local nursery is visiting regularly again. We also have a Chaplain who offers church services and pastoral support. We are fortunate, as we also have weekly music therapy – both group and 1-to-1 sessions and beauty treatments at least twice a week.

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Review from Nicola D (Great-Niece of Resident) published on 2 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The process from viewing the home to having my great aunt assessed and moved in has been outstanding. She has been treated with respect, patience and compassion by all members of the staff. We feel totally confident that she is in safe and capable hands. All the staff we have met are wonderful, they
listen. They treat each resident as an individual. Communication has been excellent too, what could have been a very difficult transition has been made very smooth. Thank you.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind and encouraging words. Your aunt is a lovely and very spirited lady and it has been wonderful to receive so many friends and family members as visitors. Your support during her settling-in period was amazing and ensured that everything went as well as it could. We are always here for your aunt and your family; come and see us with any questions, comments or suggestions you may have.

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Review from Gita M (Daughter of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to The Meadow care home just before Christmas and is happier now than she has been in years. She had been isolated and lonely but now feels part of things. The care is excellent, and the environment is safe and comfortable. They are recruiting an activities manager, so once that happens,
then they will be able to provide more activities.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

It has been a real pleasure getting to know your mum, you, and your sister. We are very happy that our joint effort to create a new home for your mum made such a big difference to her quality of life, and respectively yours. We hope your mum will have many happy years here. Please know that we are always open for any questions, comments, or suggestions you may have, to optimise things even further.

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Review from Margaret M (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself, my brother and sister are so grateful our mum lives at the Meadow. The care there is superb, compassionate, thorough and informed by great expertise, commitment and a warm, loving ethos with staff demonstrating such fondness and sensitivity towards our mum's needs. At the height of the Covid
pandemic, senior leaders and the wider team worked tirelessly to keep everyone safe while allowing as much family contact as possible, establishing excellent systems and communicating clearly with everyone. Now that we are through the pandemic, delightful activities (eg visits from the local reception class children, music therapy) are happening, which is wonderful. The entire staff team at the Meadow ensure it is a very special place and we are over the moon our dear mum is here.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

We are very glad to have been able to make your mum feel loved and supported here. We appreciate how close you are as a family and that your preference might have been to live with your mum and care for her, if possible. It, therefore, means even more to get such positive feedback from you, as we know that only the best will do for your mum, and whilst we are not perfect, we certainly strive to give our best, every day. Your frequent visits mean that your mum has everything she needs to be happy, and we wanted to thank you for enabling us to look after your mum so well. Your kindness, respect, and trust in our team also give constructive feedback, knowing it will be received in the right spirit, resulting in even better care provision.

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Review from Andrew P (Stepson of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother has been at The Meadow for three years and has dementia. Throughout that time I have found the staff to be loving and caring to all the residents and my stepmother seems to be very content. The residents are clearly very well looked after, and are always clean and well turned out. The
premises are well maintained with good facilities. Visitors are welcomed and kept informed of any medical issues. I am so pleased we found The Meadow and were able to entrust my stepmother to their care.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this warm-hearted and succinct review. Your stepmother is very lucky to have such a devoted and caring stepson in her life and your diligence and interest in her life and the care we provide here. Our success is of course also based on your support, your visits, phone calls and continuous availability. We would like to thank you for the kindness you have shown to all of us over the years.

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Review from Rupert L (Son of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of The Meadow in Muswell Hill. They've cared for my mother so well that she was 100 in October and they even helped us celebrate that extraordinary event. The staff are magnificent in all they do.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this review. Your mother is now 100 years old and we feel it is a privilege that you have entrusted us with her care all these years ago. We would like to thank you for your support; also just to say that the respect and gratitude you have shown to our wonderful carers for the important work that they do have always been appreciated.

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Review from Mariana B (Goddaughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the few years that my godfather (uncle) has lived at the Meadow we have always been relaxed knowing that he is safe, well cared for and supported and happy. My uncle has dementia and minor health issues and staff have always informed us when there have been issues around his health and support
needs. Times were especially challenging for them during the worst of the covid pandemic but we were in regular contact with staff and my uncle which made all the difference. They took and still take extra precautions because some of our family members are very vulnerable. We have to comment on the kindness and sensitivity shown to our uncle and us throughout his stay. That coupled with the continuity of staff who have got to know us and who know my uncle well has made it a happy and well supported experience for us all. We wouldn't hesitate to recommend the Meadow.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this lovely review. Your godfather (uncle) has been with us for a long time now and fortunately, we have always been able to support him with his changing needs, also thanks to you. Your many and continued visits and your imaginative and loving support through times of visitation restrictions, including music and videocassette, meant that your uncle always knew how loved he was. Being able to work with families, like we do with yours, means that we can create the very best of what support in a care home can offer, and that the depth of daily experiences, emotional and otherwise remains substantial, resulting in contentment and an inner feeling of homely safety for our residents. I feel we have been able to create this atmosphere together, from the beginning, and my team and I are very grateful for your kindness and reliable support, practically and in spirit. Please let us know whenever you feel that we could do something differently or better, our door is always open.

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Review from Kate T (Niece of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, for whom I have POA, has been at The Meadow for nearly 3 years and we are very happy with her care. They have supported her from being quite mentally able and socially active to a diagnosis of dementia which required an increase in support and a move to a different room. She had a few months
before Covid when there was much more external interaction, e.g. local school children came in regularly to do a cooking session. Hopefully, this will resume and senior managers have tried very hard to appoint to the activities coordinator role since Covid and are seeking alternative ways to provide activities for residents. The Covid period was managed well and all local health authority advice was adhered to which protected residents and the staff were excellent during a very difficult time. Staffing is stable and I'm impressed that this has been achieved since recruitment is difficult. Staff are very caring and the atmosphere is always calm.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this very positive review of our Home. I will pass your kind compliments on to the team. Hopefully, we will have an Activities Co-ordinator soon. We appreciate your positive feedback on us stepping into the role and doing the best we can. Your aunt did indeed join our Home just before the pandemic started and we are glad to say that we are all still here and appear to have overcome this challenge together. Hopefully, the future will be brighter than some of the difficult times over the last two years, or so. The toddlers from a local nursery are visiting again; we have registered for pet therapy and are waiting to hear back if they have a volunteer available. Thank you for your trust in our team and your always reliable feedback and support of both your aunt, and our team.

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Review from Molly S (Friend of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been living at The Meadow for almost two months having moved from another placement. I was worried about the transition, but the team and fellow residents at The Meadow have been incredibly welcoming. It is obvious there is a real sense of community here. My friend is a vegetarian and
can be quite particular with food, but the staff have been very accommodating around her preferences. I like that there are a consistent group of carers and core staff that get to know residents well, rather than a revolving door of agency workers. Administratively, the management have been brilliant - very proactive, organised and responsive. The garden and facilities are well maintained. I would like to see a more regular schedule of activities once they get a new coordinator in place, but the care staff are doing their best to keep residents engaged – my friend enjoys the exercise classes and music sessions. I highly recommend The Meadow if you are seeking a new home for a loved one.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful feedback. The team will be delighted to see that their consistent and kind care for our residents has made a positive difference to your friend's and your life. Your friend is extremely fortunate to have you in her life, as you are truly committed to her well-being, always going above and beyond, so that she has everything she needs and that everything is taken care of. We hope to recruit a new Activities Coordinator soon, with any luck, the right candidate will apply in the very near future. Please know that we really appreciate your positive comments and that we continue to strive for an ethos of excellency - we are, therefore, also grateful for constructive feedback on where we could do better. Our door is always open.

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Review from D E (Husband of Resident) published on 12 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has Alzheimer's and I sought professional advice when her condition had declined to the point that I could no longer care for her at home, even with assistance from carers. I approached The Meadow on the advice of my doctors and assured myself this was the most appropriate facility with special
provisions and training suited to Alzheimer's sufferers near to where we lived so I could easily visit often. I was impressed when a senior manager visited us to reassure my wife and me and was even able in one visit to gain her consent to trim her fingernails, something my wife had allowed no one to do for two years. With advanced Alzheimer's, she needs a great deal of understanding and care; and there is not the slightest doubt she receives that from skilled and professional staff with medical attention whenever called for. Her likes and dislikes are sought and respected and she enjoys special attention to her interests and predilections. She is happy in her new social setting.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words and praise for The Meadow. We understand the scale of the decision this was and that you looked after your wife for many years, in the most loving way possible. We feel much obliged to care for your wife; she is a wonderful and very kind lady who knows that she is very loved. We will continue to support you and your wife and want to encourage you to always share your thoughts with us, and to ask any questions which you may have, or indeed suggestions. We also wanted to thank you for the wonderful way you supported your wife and the team with the move and made it much easier for your wife to settle into her new home.

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Review from Anna M (Daughter of Resident) published on 12 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum moved to the Meadows we have been so impressed with the care and kindness the staff show her on a daily basis and she is now settling into life there. The facilities are excellent and Mum loves the food thanks to the wonderful chef and catering team. There are activities and chaplain visits
weekly and we are always welcome to visit Mum or take her out locally. We have found the communication with the Manager and administration team to be prompt and highly professional. I would highly recommend this beautiful home and caring staff to anyone considering a residential setting.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this wonderful review of my team and our home. Your kind comments are much appreciated and the team will be delighted that we have been able to help Mum settle into her new life here with us. We would also like to thank you and your siblings for your dedication and continued support, which made it easier for us to support Mum with this big change. Please know that you can always approach the team and me with any questions, comments or suggestions you may have, as we are always happy to help.

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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for The Meadow is calculated as follows: ( (198 Excellents x 5) + (68 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 269 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Meadow is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (1)

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Sirisha Kodakandla

Job Title: Home Manager Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Meadow to verify any information. View our terms and conditions. The Meadow has an Enhanced Service - more info.