The Meadow

My mother has settled in happily due to the fine care and attention of staff and management. There is excellent attention to detail throughout and outstanding understanding of the dignity and respect due to each resident. There is support for multi-cultural needs and I can now relax knowing my mother is receiving loving care.

My mother suffers from dementia and me and my siblings decided to move her to The Meadow, having been unsatisfied with the service provided by another care home in the area. The Meadow provides a safe and pleasant environment in which specialised care can be administered. The rooms are well-equipped and relatively spacious. The staff appear skilled and caring and are led by an efficient and impressive senior leadership team. Efforts are made to adapt the care provided to cater for my mother's particular needs and requirements. The food is better than I have encountered in hospitals and other care homes. Visitors are made to feel welcome and are encouraged to play their part in the care programme. A range of events and activities are provided to encourage mental activity and social integration. I highly recommend The Meadow - when I leave my mother following a visit, I do so knowing that she is in safe and sympathetic hands, which is very important for my peace of mind.

As a visitor, I feel welcome. The staff are patient and kind and the residents are treated with dignity. There is a lovely and well-kept garden which the residents enjoy and altogether there is a very nice atmosphere.

The care given in The Meadow is excellent. All the staff are kind, caring and helpful and also very skilled in their work with residents who are experiencing and living with dementia. My mother has become part of a community. The ease in which she has been able to adjust has been helped by being able to take part in really interesting activities every day. The home is very light and well aired. The garden is gorgeous, full of beautiful flowers and veg, well maintained. My mother loves flowers and watching birds and squirrels. Most of all she feels comfortable with all the care staff who look after her extremely well.

This residential care home is a warm, friendly and welcoming home. We love to see our neighbour here being looked after and pampered. The activities keep the residents active and the staff are amazing. We love to visit her and know she is being cared for.

Staff are very good and there are interesting things happening ie., today a dog was in the home and the residents were pleased to see the animal.

The home is going through a refurb and looks very nice. The staff are so warm and friendly and my friend is very happy at The Meadows.

When I came to The Meadow the first thing I noticed was how fresh it smells as you enter. I met the manager who escorted me to my friend while giving me feedback of what is happening at the home. My friend has settled in really well and is extremely happy with the food.

First and foremost I will recommend this home to anyone seeking the kind of service offered here because everyone works towards the aims and objectives as clearly stated. The overall care, support and standard is of a high quality compared to similar provisions. Residents are treated with dignity, respect and love. Other matters i.e. Facilities, activities, safety to name a few are of good quality, working to a higher standard. As for the staff and management are nothing to be compared.

The staff seem very kind and all the residents well cared for.

We had an excellent first impression when we visited the home. Staff were very, very friendly and welcoming. The information we received was so high above expectations. The grounds around the home are kept clean and tidy, the garden is spacious and a lovely space for residents to enjoy the outdoors. The home is well staffed and all the staff are willing to assist with any requests. I would highly recommend this residential home.

My mother has now reached a stage where she needs assistance with most things. The carers are always positive and kind as they help her. Some things take time and require great patience but no one is ever rushed. She is always treated with dignity and respect. Equally, as her daughter, I am grateful for this and for the good communication between staff and family. This is a friendly home and the recent refurbishment has added to its value as a comfortable place to live.

Initially, my sister was confused and fearful when moving into The Meadow Care Home. She has a complex set of personal needs. The staff immediately reassured and acknowledged her worries and patiently aided her communication and orientation. Health problems have been carefully monitored and appropriately addressed. Her individual care plan is regularly reviewed in detail and altered when necessary.

Although an atmosphere of calm is generally encouraged at the home, I have noticed that activities and new visitors are cheerfully welcomed by staff and residents alike and accommodated easily. My sister is gradually able to enjoy chats with other residents and the companionship of the home. She also appreciates easy access to the lovely garden and the restful environment that this offers. She acknowledges the friendliness of the staff and the cleanliness of the home. As a relative, I too have felt reassured and supported by The Meadow and its staff.

Plenty of entertainment and extra care - hairdressers/chiropodist.

My mother has been a resident of this care home since July 2018, and I think the care she receives is excellent. If there is a problem, the staff always seem to be immediately on hand to deal with it, and they are always friendly and welcoming when I visit. The environment itself is pleasant, with a lovely garden where my mother likes to walk around, and a nice lounge for residents to sit in. I would definitely recommend this care home.

My family and I are happy and relieved that we have been able to move mum into The Meadow. She is 92 now and the carers here are both respectful and attentive. It is a huge relief to my sister and I to know that she is safe.

The Meadow is an exemplar of good practice. My mother was made to feel welcome and valued from day one. There is a great sense of community, informality, kindness and a nurturing of independence all underpinned with good systems and quality control. Staff are carefully chosen and even more carefully trained. We, as a family, are so glad my mother was able to move here.

My dad has been living in The Meadow for two months and always mentions to me how much he likes it and how nice the food is. Each time I visit I am greeted by members of staff who are all unfailingly kind, gentle and patient, not only with my dad but with the other residents I see sitting in the communal lounge.

I think my dad has been very lucky to be offered a place at The Meadow and it's clear to me that he finds it a friendly and reassuring, safe place to live.

I have made many visits to The Meadow over the last two years to visit a friend. I am extremely impressed at the high quality of care provided by the staff. They are always quite polite, kind and very patient with the residents and welcoming to visitors. The food is good and there are endless offers of tea/coffee at all times. The management team is professional and always friendly and ready to listen. Their communication skills are excellent; very impressive.

I am so pleased that we were able to find such as a good and civilised home for my friend. Thank you.

Clean and tidy premises. Many safety features. Medical care conscientiously administered. Open and transparent, from kitchen staff to care assistants to senior staff. Staff always clean and calm, gentle yet always in quiet control.