The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
Review Us
9.7 159 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1659 – £1854
  • Self-Funded Residential Dementia Care: £1727 – £1917

These prices are only a guideline, please contact The Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sirisha Kodakandla (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)
9.7

The Meadow has a Review Score of 9.7 (9.725) out of 10, based on 24 reviews in the last 2 years.
Over all time The Meadow has 159 reviews.

Overall Experience
  • 120
  • 37
  • 2
  • 0
  • 0
Date Published
  • 159
  • 12
  • 15
  • 24
  • 135
Reviewer Connection to The Meadow
  • 52
  • 29
  • 26
  • 6
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 159, showing 41-60
Review from Frank H (Son of Resident) published on 11 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last two and a half years at The Meadow. She was the type of person who never wanted to go into a home and was a fussy eater, she had been a chef. To my surprise, she became extremely happy, thereafter, a very short while and continued to be so until she recently died, at 98. I cannot
praise the home too much. From the excellent management to all the caring staff. It relieved me of my worries because The Meadow provides such excellent care. I cannot thank all the staff enough.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words, which will mean a lot to my team. Your Mother was indeed a very spirited lady and it was a pleasure meeting her and being able to support her in later life, as we did. Your Mother knew how loved she was and we feel very privileged to have been able to support you and your family, until the very end. We would like to thank you for your unwavering support of our team here and your kindness and words of encouragement over the last two and half years. We would like to wish you and your family all the best for your future. It was a pleasure meeting you all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B B (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a beautifully situated home, close to nearby shops and amenities, and yet, nestled within its own peaceful oasis, surrounded by expansive lawns, trees and many birds. In addition, the residents have direct access to a large, beautifully maintained and safely enclosed garden and also a spacious
patio.
It has surprised me how quickly the staff got to know my father after moving in; a testament to treating him very much as an individual.
The Meadow has taken a careful but logical approach to the pandemic, a sensible balance that has proven very successful. I am looking forward to seeing the activities schedule start up again, once visits are reinstated.
The staff seem very cheery, gentle and patient. The management, in particular, is very organised and capable.
We feel blessed to have found this little pocket of calm for my father.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this wonderful review. I will pass your compliments onto my team; everyone will be very happy.
The last year has been testing for all of us and new admissions especially - all families had to put an enormous amount of trust in us, as visitations are still so restricted. However, as you say, we are all doing what we can under the circumstances, trying to make the most of each day. Hopefully, things will be more normal and our doors fully open again when summer is here.
We would like to thank you for your kindness, support and understanding approach towards our team. Please know that you can always approach us with any questions or comments you may have.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cathy H (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of The Meadows.
She has lived here for four and a half years.
During this very difficult year, the staff and management have done a wonderful job of keeping her safe, and she has emerged at 101-years-old, no worse for wear.
Thank you for all your kindness during this very
stressful time.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this lovely review. I will pass your comments onto my team – they will be very pleased.


Your mum is looking forward to her 102nd birthday this year, which is so amazing – she continues to do really well, and we have come through this last year together, with a better understanding of how important our mutual understanding and support for one another is, and the knowledge that we have protected everyone to the best of our ability. We would like to thank you for your kindness towards our team, your encouragement and your good sense of humour, at times, when it was really needed. We are looking forward to better days, with fewer restrictions, to make the most of the summer in our beautiful grounds.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie H (Daughter of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Meadows for over four years and is very settled there.
The staff are always very kind and caring and have looked after her very well, especially during this very difficult year.
The Meadows appears to have staff who have worked there for a number of years and work
well as a team. The staff are very welcoming when we visit
The Meadows has the advantage of being surrounded by a very nice garden, where we have been able to go with Mum for outdoor
visits. The staff have done all they can to facilitate family visits in a safe way, for which we have been very grateful.
When we were allowed inside, The Meadows was always kept very clean and had been decorated and refurbished recently.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this wonderful review. I will pass on your words to my team. We will continue to give our best every day to ensure that Mum has a good quality of life and is able to do things she enjoys, whilst visitations are still so restricted. The last year has been a test for all of us, and we would like to thank you and your sister, for your kindness towards our team, your continued support of Mum and your never-ending words of encouragement.


We are all looking forward to lockdown restrictions being lifted soon, so that we can all hopefully live life to the fullest again, with everyone being able to visit as they wish. The garden is a very beautiful space, and we feel very blessed to have these grounds. Once summer is here, you will hopefully be able to enjoy it as much as we do.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karin P (Daughter of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Meadow is a very well run facility. The management team are responsive and attentive and strive hard to create a warm, caring atmosphere. Good communication is a priority, as is the well being of every resident and of their loved ones.
The stress of Covid times has been managed very well, and the
residents kept safe. All the staff at the home are extremely helpful and work hard to maintain high standards of cleanliness and order.
The care home is in a very quiet, green location with space for parking. It is a restful and welcoming place to visit.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for such positive feedback about our home and the team, and thanks for the taking time in completing this review. We feel much obliged in looking after your mother, who is a very spirited lady. Our team is very happy that we managed to support your mother in such a way that she feels happy and content here. We wanted to thank you for your kind support and continued dedication, to your mother and her wellbeing and your kindness and encouraging words for our team during the last year. We are looking forward to things going back to normal in the summer and us being able to use our beautiful gardens and seeing you very frequently again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David A (Friend of Resident) published on 25 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of ours, we are Power of Attorney for her, has been a resident of The Meadow since February 2014. In all the years, she has been looked after beautifully by the care team and auxiliary staff and has always been happy and contented. She is a very private and religious person, and although spending
most days in her room by choice, she enjoys the Friday church services. Personally, we know her to be strong-willed, exacerbated since the early onset of dementia, however, the staff have handled her condition sensitively and most appropriately. As her immediate family and relatives live abroad, we very much appreciate the dedication of the management team, and everyone else at The Meadow, in making our task so much easier, no task or request is too much, always friendly and helpful.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Your friend is very lucky to have such caring, dedicated and loyal friends. Over the many years, you have been meticulous and kind in your approach to your friend's changing care needs and the way in which you have communicated with our team here, enabling us to provide the best care possible whilst always safe in the knowledge that there are more kind and dedicated people interested in her wellbeing and friendship.


We are looking forward to lockdown measures being eased and you being able to visit again, hopefully using our beautiful gardens, as soon as we can, as I am sure she will be delighted to see you as well as your miniature dachshund.


In the meantime, please know that you can always come to us with any questions, comments or suggestions you may have to make our care even better.


We wish you and your wife the best and remain hopeful to see you soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Merle R (Wife of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went into the Meadow in June 2020 and in November 2020 for respite care and then became a permanent resident there in the New Year of 2021. When I visit him, he appears orientated and calm and looks well cared for. He enjoys the food and apparently asks for 'seconds', which in itself is a
good recommendation. I think that when the summer comes, he will be very happy to walk in the garden or to sit in the conservatory. My observation of the staff is that they are extremely caring and helpful. They allow the resident to be themselves and act from that premise. I am very happy that he resides in The Meadow.
Reply from Isabel Widdison, Deputy Home Manager at The Meadow

Thank you for your kind words, which we will pass on to our team. Everything worked out beautifully for your Husband, as you and he were able to get to know our team and our way of working, slowly, and steadily, enabling you to reach an informed decision. Your kind and loving support of your Husband and our team here have really helped to allow him to settle into his new home, and we are looking forward to visitation restrictions due to COVID-19 being lifted and you being able to come and spend as much time as you wish with him, making the most of our wonderful garden. Please know that you can always contact us with any questions, comments or suggestions you may have. We are always happy to help.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel s (Daughter of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to The Meadow in July 2019. We were worried as to how she would settle in, as she is a private, shy person. The staff worked hard to get to know mum and were respectful of her personal wishes. They balanced this with gentle encouragement for mum to take part in activities and get to know other
residents. Within a few weeks, mum looked so much better than she had for a long time. The worry disappeared from her face and her skin and physical appearance looked markedly better. Her confidence has grown and she is well now settled and content. This is due to the patient and respectful care she has received.
Since the Lockdown, all staff have continued to show an outstanding level of professionalism, positivity and dedication to the residents. Mum is relaxed and well cared for, and clearly feels safe. The staff have gone to great lengths to ensure visits can continue if at all possible. I am extremely grateful to all staff at The Meadow for looking after my mum so beautifully.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for this amazing feedback, which I will of course pass on to my team. You and your brother, as well as mum’s friends, have been very supportive, ever since mum came to live here. We were already really happy when mum decided that she wanted to live at our home, early into her stay with us – as all of us were not convinced that this would be the case, due to mum’s independent nature. It was a credit to your support and that of our team here, that we were able to make mum this comfortable. She continues to do well and has formed friendships with residents and staff. The last few months have been testing for all of us, and we will continue to give our best every day, so that we can work towards our common goal, which is to create and maintain a home that is a safe, welcoming and loving place. You have been part of what made it possible for your mum to have this quality of life, and for this, we would like to thank you and your brother (and mum’s friends).

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice A (Niece of Resident) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not recommend The Meadow more highly. It is extremely well-run and managed with caring and affectionate staff who have often gone out of their way to ensure that my relative, who arrived with early Alzheimer’s, could continue living her life, going out into the community, as fully as possible.
This included regularly arranging paying off her bills at local cafes so she could still continue to visit them after she was no longer able to manage her money. The Meadow have brought me such peace of mind and, during lockdown, they did their best to give relatives updates and facilitate contact via phone calls and online means with myself and my relative’s friends. Also, it’s setting in a green space and with it’s safe enclosed garden area, is a real asset for residents who cannot leave the premises. I am deeply grateful to the management team, the care team and auxiliary staff including in catering and maintenance, and to the administrative team - always friendly and helpful.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time in completing this review. You have been very supportive of your relative over the years and it has been a pleasure working with you and providing a happy new safe home for your relative.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edwin C (Brother of Resident) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I only needed to visit The Meadow once to know that it was absolutely the right place for my sister. The staff were kind and friendly and have since proven to be extremely efficient in carrying out their duties. I am very happy that my sister was able to get a place in this lovely care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claudia E (Daughter of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has Alzheimer’s and has been a resident at The Meadow for two years. It is well-organised and friendly. Most staff have worked there a long time and it appears to be a family atmosphere where staff work well together. The home is bright, tidy, clean and well-maintained with a lovely garden
and set in a pleasant green, calm estate. There is a decent level of activities although sadly, but necessarily, these have reduced due to Covid’s visitor restrictions. Personal care is good; my mother is clean and groomed, the food is of a good standard, and her medical needs are met (the home has a close relationship with the GPs). MHA’s general reaction to the Covid situation has been admirable. They were pro-active in sorting out PPE and in-house testing, and continue to be committed and rigorous in their response to an extremely challenging time. This has further assured me that my mother is in a caring and responsible environment. Any concerns I do have are addressed promptly.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thanks for taking the time in doing this review and your kind words, I will pass the feedback onto the team. I also would like to thank you for all your time and dedication in ensuring Mum's continued health and wellbeing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David M (Son of Resident) published on 20 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude and admiration enough, for the entire team at The Meadow care home.
They always have worked tirelessly to look after my mother, with sensitivity, care; compassion and always with a smile, but during these past months, during the Coronavirus, they have gone above and beyond.
It
has been a worrying time for us all, but knowing Mum was in their caring hands; when I could not visit her personally, was a godsend to be honest.
I am so very grateful to the whole team working at The Meadow for the brilliant work they do for their residents, and managing to arrange for family members to visit in a safe way, as soon as they were allowed, was wonderful.
Thank you to all at The Meadow, my mum could not be in better, safer or more caring hands.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in doing this feedback. It’s always very encouraging for all of us to read such positive feedback which really empowers us to go forward even stronger and confident and we are much obliged to look after your mother who is a wonderful and spirited lady.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marcia L (Cousin of Resident) published on 18 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative has received very good care. They try to include things in her diet which she likes eating in order to encourage her to eat.
The location is great and the gardens are a quiet sanctuary to sit in. The staff are professional and caring and do a great of job looking after the needs of the
people in their care. The environment is relaxed, clean and homely. Various activities are laid on which those more able can participate in, such as musical sing-along sessions for enjoyment and upliftment.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thanks a lot for writing this review. It’s always good to have feedback from relatives like yourselves who are very dedicated to your loved ones. You always empowered us in providing great care to your relative. I really appreciate all your understanding, especially during recent times as we all know it has not been easy. Please feel free to contact us with any questions or comments. We endeavour to help and support you as best as we can.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Daniel G (Son of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Meadow is an excellent care home with extremely compassionate and highly competent staff who treat residents with dignity and respect. It is very well-led. The home is extremely well maintained and scrupulously clean. It has great facilities, including a really wonderful garden. Together with other
family members and friends we have visited regularly over the past 18 months and have, without exception, found the Meadow to be a remarkably happy place with a real feeling of safety. The response to Covid-19 has been impressive and highly effective. We could not be more happy with the care that our mother is receiving (which is extensive given complex needs). Moreover, we could not imagine our mother feeling more safe or content in any other setting (and we make this comment after keeping Mum in her own home with live-in carers for as long as we could and then in another care home prior to her moving to the Meadow). We are very grateful and would highly recommend The Meadow.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful comments about Mum’s care here and our team, it is much appreciated. We wanted to thank you for your support and kindness ever since your Mum moved into our home. Mum knows that she is loved and well supported and always appears contented. Your frequent visits always bring joy to the whole team and our residents and we are all keen for things to go back to normal, to perhaps soon resume normal visitations again soon. We feel much obliged to be able to care for your Mum because of the trust you have put into our team and we will continue to work towards Mum’s happiness and contentment. Please know that you can come with us with any questions or comments you may have. We are always happy to help.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara B (Sister of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into The Meadow early this year (2020). We were very well supported by the Deputy Manager in making what were difficult decisions, and we were impressed by the careful and cheerful care given to my sister by all the staff. She is now settled; she likes the place and much of the time
she feels happy there.
We have been especially impressed by the quality of the care my sister receives. At the end of the first 2 months, we met with the Deputy Manager for the first review. This was very thorough and covered all aspects of my sister's life in the home; it was sensitively delivered by the Deputy Manager, who gave us 3+ hours of her time, explaining everything clearly and sensitively. We have now received the second review which, again, is thorough and clear. In addition to these formal reports, we always find all the staff informative and supportive when we have any worries.
All in all, we are very confident that The Meadow is the best place for my sister to be.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for your time in completing this review. I am absolutely amazed with my team how they operated during my absence especially my deputy, who is an exemplary of good care. I will pass your feedback on to our team and we all hope we will be able to maintain high standards of care throughout your sister's stay. Last but not least, this would not have been possible without the dedication from you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah B (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum moved into The Meadow six months ago and for the first time in the past couple of years, I feel that with the increasingly rapid progression of her Mixed Dementia with Alzheimer's, she is safe, stimulated, and cared for. The Meadow is really beautifully decorated and very clean and has a lovely
garden. The staff are superb and at any given time when I call, whoever I speak to seems to have up to the minute information on Mum and can tell me what I need to know. The three-month review was a revelation in that it was apparent that the team really do get my Mum. Lockdown has been hard for everyone but The Meadow has managed Covid 19 very effectively to protect the residents, staff and also families. We can now visit outdoors again which has been lovely both in terms of seeing Mum but also seeing the smiling faces of the staff who offer very practical advice and support when needed.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words about our home and my team - I will pass them on and it will bring a lot of happiness to everyone. We have always felt very supported by you and all your family members we are in regular contact with, and Mum very much knows that she is loved and well cared for here. We feel very privileged for you to have entrusted us with the care of your Mum and will continue to foster an ethos of excellency at our home. Mum continues to do well and we are looking forward to seeing you soon. Please know that we are very appreciative of the dedication you have shown to finding the best home for Mum and your continued support and involvement with her care, as we continuously find the best way of working through open and honest conversations, which we often have to find the best and most person-centred solution for Mum to ensure her happiness and wellbeing here.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomas L (Son-in-law of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to see my mother-in-law today. The standard of care is excellent as always, as has been the response to COVID, and is delivered with a high degree of humanity and warmth, and, as a son-in-law and an NHS consultant physician, I couldn't recommend The Meadow more.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. You have always been very supportive of your mother-in-law and our team, and she really enjoys your visits. Families as your own make our workplace richer and more vibrant, and your mother-in-law knows that she is loved and well cared for. I will pass your comments onto my team, who will feel very happy and appreciated, as they will know that their efforts and kindness make a difference to so many people.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie L (Daughter of Resident) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has advanced dementia and has lived at The Meadow for the last 14 months. I feel quite emotional describing the care mum has received since her arrival, it is really exceptional and especially through the challenges of the last 4 months. Mum settled in so well from the beginning and has been
comfortable and content throughout her time here. Carers are expert and genuinely compassionate, this is a home where staff are always busy, if not attending to residents needs, they are sitting with them, providing company. Management is excellent, any concerns are dealt with immediately and communication is very good, including coordinating care and health issues with GPs and third party providers. I am so relieved that our mum is being cared for so well, in such a great setting at this stage in her life and endlessly grateful to all the staff who work so hard to make this happen.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for your compliments about our home. Our team will feel very encouraged and appreciated by such positive feedback, and it is very much appreciated and means a lot. Mum continues to do well, and she appears very happy here. We are so glad that you were able to visit again and enjoy our beautiful gardens and spend some quality time with your Mum. Please know that you can always come to us with any question or suggestion that you have. Looking forward to seeing you soon again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen W (Friend of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed with the way The Meadow has handled the Covid Crisis. Great care has been taken to ensure the safety of the residents and when it became possible for friends to visit, proper arrangements were made. It is very good that relatives and friends receive regular updates. The staff are
very attentive and caring. The building is well maintained and always very clean. My friends who are residents enjoy the food and always praise the staff.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in writing this review and your kind words, I will definitely pass this on to my team. Thanks for being a very supportive relative during this pandemic; it is totally impossible if we do not have relatives as yourself so understanding and willing to work with us. We are really grateful for all the support you have shown.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire C (Niece of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were worried about how my Aunty, who has Alzheimer's, would take to going into a home as she was very against it. The staff there were just wonderful and made it easy for us and, most importantly, my Aunty. They helped us immensely with the stressful move. My Aunty said she felt very welcome and
that the place was homely and cosy. She even said what a lovely hotel it was (she's a bit confused!) and she wished she could win the lottery and live there!
Since moving in 6 months ago she is eating much better, joining in on quite a few of the various activities, including Tai Chi!, has made some friends and is loving the garden. She is by far much happier than when she was living alone with carer visits. I have to add that the staff are wonderful, they're very organised, caring and are a pleasure to deal with. We couldn't be happier with this home.
Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind comments about our home and my team. I agree. we were all a little apprehensive about how this move would go and were prepared for all kinds of possible scenarios. It was so wonderful and heart-warming when your Aunty said on her first day here: “I think I would like to stay here forever.” – things could not have been better from the very start.
You, as a family, have always been very supportive of your Aunty and our team here. We are very fortunate to have such wonderful relatives to liaise with and are much obliged to care for your Aunty, who is a wonderful and very spirited lady. Please know that you can always come to us with any questions you may have.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for The Meadow is calculated as follows: ( (198 Excellents x 5) + (68 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 269 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Meadow is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (1)

No image found

Sirisha Kodakandla

Job Title: Home Manager Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Meadow to verify any information. View our terms and conditions. The Meadow has an Enhanced Service - more info.