The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 159 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.
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Care Provided by The Meadow

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1659 – £1854
  • Self-Funded Residential Dementia Care: £1727 – £1917

These prices are only a guideline, please contact The Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Sirisha Kodakandla (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

The Meadow Reviews (159)

9.7

The Meadow has a Review Score of 9.7 (9.725) out of 10, based on 24 reviews in the last 2 years.
Over all time The Meadow has 159 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Meadow
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Total of 159, showing 141-159
Review from Sam M (Grandson of Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandfather sees very comfortable and pleasant with his new surroundings.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Sam

Thank you for taking the time to complete this review of the services provided to your grandfather at the Meadow, I will relay your sentiments to the team there. Your saying you would…read more
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Review from George (Brother of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident about three years. Despite her short memory loss she has remained reasonably happy. She is always clean and well dressed and room attractive. Inevitably she has favourites among the staff, but they all seem to know her and care about her. I am always well received and my
concerns are met. Thank you all a credit to Methodism.
Reply from Deborah Langton, Area Manager at The Meadow
Dear George

Thank you for such a wonderful and open review of the Meadow. When people are trying to find a care home for their loved ones, reviews such as yours give them so much hope.

I will…read more
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Review from Gill C (Regular Volunteer) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a volunteer at the Meadow since July 2014. I have noticed how the staff always treat the residents with great dignity and respect. I have assisted the activities manager, by running a chair aerobics class. I am very impressed by the variety of activities on offer and the way the activities
manager relates in a very caring way with the residents. I have accompanied residents on a number of outings, which have been very much enjoyed.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Gill

Thank you for both your wonderful review of the services provided at the Meadow and for your own personal contribution as a volunteer. Our volunteers are so appreciated for all that they…read more
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Review from Charlotte O (Daughter of Resident) published on 8 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my mother regularly and am always welcomed by all carers. Carers treat all residents with kindness, care and compassion and engage in regular conversation and contact with all residents and visitors. When carers change shifts they say 'hello' to each resident in turn, it appears as one 'family
unit', meal times are all inclusive, grace is often said. Atmosphere is always calm and a real home from home. I feel reassured that my mother is in such a caring environment.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Charlotte

Thank you so much for your kind words of recognition for the care and support provided at the Meadow. I agree that it is becoming a home away from home, especially with the strong…read more
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Review from Kiki (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff and they really give excellent personal attention to each patient. I feel very reassured after seeing the interaction.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Kiki

Thank you very much for your wonderful review of the services provided at the Meadow, it is great to see the wonderful recognition of the teams work.

Regards

Deborah Langton
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Review from C K (Grandson of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, bright and clean building. Residents are well tended to.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Curtis

Thank you for taking the time to review the services provided at the Meadow and thank you for such a wonderful recognition of the services provided there in your rating of excellence.…read more
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Review from Phil F (Friend of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we visit our neighbours, we are always impressed with the homely atmosphere at the home and the staff who are always so helpful and friendly.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Phil

Thank you so much for your wonderful feedback and review of the services provided at The Meadow. These reviews are important to us as we need to know how others find our services and we…read more
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Review from Maggy (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very kind and friendly. I feel my mother is being taken care of in an understanding environment. The rooms are quite small, but adequate. It's nice that is is quiet and peaceful - no one shouting, as I have heard in other homes I have visited. But there can at times be too little going
on, as there is only one activities organiser and he obviously can't work 24/7 or be on both floors at once.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Maggy

Thank you for completing this review and giving such appreciation of the staff team at the Meadow. I agree not one activity organiser is able to be in two places at once and Paul is…read more
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Review from Juliette (Granddaughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love coming here to see our grandpa as all the staff are really caring and kind, the facilities are good along with the cleanliness of the rooms. The only noticeable fault our downer would be the food, my grandpa has told us it could be better and that he's been served food he doesn't like.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Juliette

Thank you for kindly giving us this review. It is so good to hear such positive and warm comments about your visits and the service delivered at the Meadow. I will ask the team to…read more
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Review from Adam S (Grandson of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. 8.5/10.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Adam

Thank you for completing a review of the services provided at the Meadow. It is great to see such wonderful ratings. However, we are always open to ways of improving, please do drop in…read more
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Review from Lydia S (Granddaughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- Very nice, friendly environment.
- Open, easily accessible staff.
- Food - maybe not up to scratch.
- Nice facilities.
- Quick if in need of help.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Lydia

Thank you so much for your review of the services provided at the Meadow, I am so pleased you are happy with the service overall. Please do drop in to speak to the manager regarding any…read more
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Review from J R (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into The Meadows 3 weeks ago. The team of carers has been very good, patient and encouraging her to join in with activities, ensuring that she eats and participates to keep herself clean and tidy. The care home has been welcoming and has a lovely garden to go into as well as music and
activities. It has been great.
Reply from Deborah Langton, Area Manager at The Meadow
Dear Janis

Thank you for your wonderful feedback and review of the services provided to your mother at The Meadow. I will feed this back to the team and am sure that they will appreciate the…read more
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Review from Jack M (Grandson of Resident) published on 28 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is great, my Grandad is comfortable and is improving every time I come to visit, so I'm happy with the service and support here.
Reply from Deborah Langton, Services Manager at The Meadow
Dear Jack

Thank you for your expressing your views regarding the service provided to your grandad. I am so pleased that you are able to see a continued improvement in him from the care and support…read more
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Review from V T (Daughter of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in to The Meadow three months ago from sheltered housing. The move was quite traumatic for her as she has Alzheimer's and she has had several health problems since the move. The staff at The Meadows have proved themselves to be accommodating, kind and attentive. They have involved a
dietician, speech therapist and district nurse to improve her wellbeing. The kitchen staff are wonderful and really go the extra mile to provide food my mother will eat. There are activities for those who want to participate but without any pressure for those who don't.
Reply from Deborah Langton, Services Manager at The Meadow
Dear Vanessa

Thank you so much for your wonderful review and recognition of the great care and support delivered at the Meadow. When people look for care homes it is so important to know not only…read more
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Review from Zena G (Regular Volunteer) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home I visit (and have been visiting for over 20 years - 12 years as a volunteer) has been undergoing a difficult time for the past few months. This has been due to the loss of 3 senior management staff who had created an excellent atmosphere and ethos over several years. They knew both staff
and residents well - something that takes time to develop. Having said that, the present deputy manager has been highly praised for the way in which she deals with new residents. And the activities co-ordinator does his best to involve as many residents as possible, encouraging some of those from the dementia unit to join the rest upstairs.
Reply from Deborah Langton, Services Manager at The Meadow
Thank you Zena

I know it is difficult when you have a management team change. However, we have such an overwhelmingly positive response to the new management team, some views of which you share…read more
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Review from Hugh R (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy in The Meadow. The staff take very good care of her and provide a happy and safe environment. I think this allows her to flourish and enjoy her life even though she is suffering from dementia.
Reply from Deborah Langton, Services Manager at The Meadow
Dear Hugh

Thank you so much for such a wonderful review, it is really appreciated how much you value and support the home.

Kind Regards

Deborah
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Review from Denise H (Niece of Resident) published on 3 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt (more like a second mother) has been living at The Meadow since November 2014. Since the beginning she has been very well cared for. She has a lovely room, kept very clean and tidy. The staff are all caring and friendly, and the management has been of great support to me when dealing with initial
financial problems. My aunt is very deaf and unwilling to socialise with the other residents and the home have been prepared to let her live as she wishes and not require her to join in. In my opinion this is a fantastic place and I would have no hesitation in recommending it.
Reply from Deborah Langton, Services Manager at The Meadow
Dear Denise

Thank you for completing this review and giving such wonderful feedback on the service provision. I am glad that you are happy with the care for your aunt and will share your comments…read more
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Review from J B (Friend of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Plenty of opportunities to visit. Good parking facilities. Overall cleanliness very good. Cooking smells before and after meals kept to a minimum. Also hardly any smells sometimes associated with geriatric care.
Reply from Deborah Langton, Services Manager at The Meadow
Dear Jean

Thank you for taking the time to review the service delivered to your friend at The Meadow. The staff team do strive to provide a homely clean environment. We are always looking for…read more
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Review from Carol C (Daughter of Resident) published on 6 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having looked at many care homes for my mother, The Meadow stood out from the rest. We have recently been impressed with changes due to new management which have enhanced the service still further. I am always greeted by all staff and given full attention. Any requests or concerns are addressed immediately
and appropriately. When I leave after a visit I know that she is in a safe, stimulating and secure environment.
Reply from Deborah Langton, Regional Services Manager at The Meadow
Dear Carol

Thank you for taking the time to send in a review of the services provided at The Meadow, we do appreciate all feedback given. I will take great delight in sharing these comments with…read more
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Current Review Score: 9.7 (9.725)

Overview of Review Score

The Review Score of 9.7 (9.725) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.725 for The Meadow is calculated as follows: ( (198 Excellents x 5) + (68 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 269 Ratings = 4.725
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Meadow is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

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