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Frognal House Care Home - Avery Collection

Frognal Avenue, Sidcup, London DA14 6LF
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Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.

Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates...  

Care Provided by Frognal House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 131 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,750
Residential Dementia CareFrom £1,550From £1,850

For more information regarding fees. Please contact Frognal House reception.

Contact Frognal House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Oxana Nesterenco(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (23)
  • Single Rooms with ensuite Wet Room (74)
  • Couples/Companion Rooms with ensuite Wet Room (23)

Visiting

  • When arriving at Frognal. Please press the buzzer to gain access to the car park.

Parking

  • Frognal House has onsite parking.

Frognal House Care Home - Avery Collection Reviews (182)

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9.8

Frognal House Care Home - Avery Collection has a Review Score of 9.8 (9.815) out of 10, based on 34 reviews in the last 2 years. Over all time Frognal House Care Home - Avery Collection has 182 reviews.

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Showing 182 reviews matching selected criteria
Review from Alison F (Friend of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

My friend has been very happy with his care and friends he meets.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

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Review from Sheila L (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience
I moved to Sunrise because my husband died and I was ill. I have settled in well and I join in all the activities, I choose the ones I like and enjoy them. The food is good. The housekeepers do a great job and it is very clean.

I am happy as I could be.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

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Review from Charles O (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I believe I occupy one of the largest suites in the building and one of the most expensive, but it allows me to continue to enjoy home comforts and surroundings that I shared with my beloved wife for 62 years before she left me in December 2013.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
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Treated with Dignity
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Activities
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Review from Kathleen C (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I would not fault this home. The staff are great and I am very lucky to be her here. I enjoy the activities which are always fun,

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Gwen A (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience
I have been happy, cared for and kept busy with all the activities we choose.
My family are near and it helps them to know how settled I am.
Every member of staff is a friend.

I am lucky to be here.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce H (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

I have settled in well. The staff are very kind and always helpful.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mollie W (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
Overall Experience

My family brought me here to be cared for and I have been well cared for. I have many new friends.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities, to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience
My mother has lived here for over 3.5 years and the family has been very happy with the care and love that she has received in the home.
She is now approaching the age of 99 and has multiple needs both mental and physical.
The staff cope with each new problem with care and dignity.

It is now time to move onto specialist nursing care but I cannot thank all the staff enough for all they have done for my mother.

Reply from Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Resident / Service User) published on 22 December 2017 Submitted via Postal Card
Overall Experience

The accommodation is very good and maintained to a high standard. The management and staff are very helpful in sorting out everything, take up was made as smooth and easy as possible.

Reply from Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from P S (Nephew of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience
When my cousin and I were looking for a suitable care facility for my aunt we visited several care homes. We decided on Frognal House because of it's caring staff, safety, security and activities.
We often visit and find my aunt happy, cared for and enjoying all aspects of the home.

She loves the food and the sing-songs in particular. We are encouraged by the comments and care shown. She says she is very happy here and loves a good old chat.

Reply from Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from Christine P (Regular Volunteer) published on 12 December 2017 Submitted via Postal Card
Overall Experience
It was a special afternoon of 'Rock and Roll'. Staff dressed accordingly. Music was live duet.
Decorations had been put on walls and tables.

Ice cream sundaes were on offer.

Reply from Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Son of Resident) published on 24 November 2017 Submitted via Website
Overall Experience

My parents moved in last week. From my first visit, I was very impressed with the quality of the accommodation and the atmosphere. Each and every member of staff that I spoke to were so friendly, caring and compassionate. My parents settled in quickly to their apartment and are enjoying their new environment and having the assistance they require, but still feel a sense of independence.

This is a first class establishment with the most wonderful staff - you couldn't hope for any better!

Reply from Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience

Mum moved into Sunrise of Frognall in February 2017. It was a worrying time but Mum has settled in very well. The thing that Sunrise excels in is their staff. They are wonderful, witty, caring, have time for the residents and try to keep them occupied by providing many activities to join in.

I would definitely recommend Sunrise! I'd like to say a special thank you to Mum's carer who is wonderful. She is an absolute credit to your care home. When no one else can get through to my mum, she can. Mum had a urine infection and needed to drink more. Mum told her carer that she hated drinking water so her carer brought her in a bottle of barley juice and got her drinking this regularly. To me, this was going over and above in her role and showed a true want to help and support us as a family. She is an absolute credit and I would like to nominate her for an award.

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Review from Sue W (Friend of Resident) published on 25 October 2017 Submitted via Postal Card
Overall Experience

The staff are all so friendly and always smiling. The homely, welcoming atmosphere makes visiting a pleasure. The residents are always clean and tidy and the home always smells pleasant. My friend has settled very quickly and is happy in her new home, full of fun and laughter.

Reply from UK Marketing, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N D (Son of Resident) published on 4 October 2017 Submitted via Postal Card
Overall Experience

Sunrise have been very accommodating to my mother's needs and have tailored a particular plan to cater for them.

They have a flexible, friendly attitude, but do ensure the essentials are catered for their residents.

The accommodation and food is very good and the household is clean.

They have done a great job for my mum.

Reply from Lewis Sluman, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara F (Daughter of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience
Dad has resided at Sunrise of Frognal House for just over three years and in August reached the grand age of 100, with family arriving from all over the world I wondered how on earth I would cope.

I needn't have worried, Sunrise of Frognal House pulled out all the stops to help me and give dad the most wonderful party ever. The marquee was decorated, photo's of his life were put on display, champagne served and the most sumptuous buffet prepared. My thanks to all the staff at Sunrise for a truly memorable occasion and for being so kind, caring and supportive in the way you look after Dad.

Reply from Lewis Sluman, Digital Marketing Executive at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Friend of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience
My very dear friend moved into Sunrise about 4 years ago. The trauma of selling up her home was very great for her.
However, being able to bring with her the favourite items of furniture and possessions deviated that stress. She was made most welcome by the staff and they make every effort to help her settle in. She is 96 years old this year. She obviously has had some health problems but the staff have been most responsive to her needs.

The chef makes sure her food is mashed for her as she has problems swallowing. She is very deaf, yet the staff accommodate this and she loves sitting in the foyer watching the activities and reading her daily newspaper. The place can be likened to a 5-star hotel. Foyer, bistro and en-suite rooms excellent.

Reply from UK Marketing, Marketing Assistant at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Friend of Resident) published on 16 June 2017 Submitted via Postal Card
Overall Experience

I have been going to Sunrise for about 4 years visiting a lady who is now 96 years old. When she arrived there, with the help of my friend and I, she was quite unwell and unable to care for herself. With good food, lovely surroundings and very caring staff, she has continued a much happier life, never lonely and everything is done for her. My friend and I say when the time comes, this is the place for us.

Reply from UK Marketing, Marketing Assistant at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gwen H (Sister-in-law of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

We have always found everyone at Sunrise very helpful and very friendly we are always able to help ourselves to a cup of tea or coffee and biscuits. One negative comment is clothes are not always going to the right room from laundry and sometimes items go missing.

Reply from UK Marketing, Marketing Assistant at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal House.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal House Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June N (Resident / Service User) published on 30 January 2017 Submitted via Postal Card
Overall Experience

As a newcomer to Sunrise of Frognal House, I am still feeling my feet and settling in. I find the staff very helpful and friendly. The food is excellent and plenty of variety to suit everyone. Sunrise of Frognal House is a beautiful building with well-kept grounds and I am looking forward to enjoying walking in them when the nice weather arrives. After

Reply from Marketing Manager, Marketing Manager at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Frognal House Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Frognal House Care Home - Avery Collection.

Meet the Team (4)

Fiona Taylor
Fiona TaylorJob Title:Deputy ManagerJoined: 2023

Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years working within a care home setting covering residential, dementia care, mental health and nursing care.

I am passionate about all aspects of care being person-centred to ensure that residents live a fulfilling life. My main interests in care are dementia, medication and end-of-life care.

I have been at Frognal since March 2023 and my main ethos along with the other members of the team is for Frognal to be the best that it can be. I’m happy to meet with any family/friends to discuss the care of your loved ones.

Rebecca Clift
Rebecca CliftJob Title:Residential Care Manager

Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries regarding your loved ones' care, I have an open-door policy, please feel free and come and see me any time.

Tracey Rye
Tracey RyeJob Title:Dementia Care ManagerJoined: 2022

Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen, and housekeeping to the care role. I have a passion for Dementia care and started with the team at Frognal House in October 2022 as the Reminiscence Coordinator. I love my job and have gained a wealth of knowledge through the years. I have an open-door policy for all family members and my team members.

Nicola Winters
Nicola WintersJob Title:Well-being Manager

Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my spare time, I do freelancing for a floral events company.

I took the opportunity to become an activity coordinator, where I found my true vocation later in life. I have an absolute passion for my role. My focus every day is to make the residents happy, activities are such an important part of daily living in our community. I have a great team, and we are all committed to ensuring that every resident makes the most of each day I am always open to suggestions, and if I can do it, I will.

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