Frognal House Care Home - Avery Collection

They always did the best that anyone could for both my parents and are continuing to show great kindness to the bereaved family. Superb.

When my sister and I were looking for residential care for my increasingly frail parents, who could no longer cope with living at home, we visited several places in the area but were immediately struck by the ambience of Sunrise - more like a country house hotel than a care facility. As we were negotiating my parents moving in the staff could not have been more helpful - bending over backwards to accommodate their every request. Since their arrival, I can only say that my opinion of Sunrise has risen. The food is excellent, the activities varied, and the staff unfailingly courteous, smiling, and prepared to go above and beyond the call of duty. Sunrise's preparation for and arrangements during Covid could not have been bettered and I feel that my parents are very safe. Suffice to say that I recommended to my cousin that it would be a perfect place for her father, and my uncle is now also a resident. Many thanks to all who work there.

Although I have not been able to visit my father due to COVID 19, the home has set up arrangements to see him online via an app; which has been great. The home has also kept us fully informed of developments, and whilst I can’t visit, I do feel confident that all measures are being taken to protect residents.

The moment I stepped into Sunrise, I knew I had finally found a suitable care home for my mum’s respite needs. The buildings and grounds are impressive, lovingly decorated throughout and all the staff ooze friendliness and passion for their jobs.

My mum spent four weeks at Sunrise, where the care she received helped her make an amazing recovery from pneumonia. She wanted to add the following comment:

“I had a lovely furnished ensuite room, with a very comfortable bed and armchair. Everything was kept spotlessly clean, and the whole home had a friendly atmosphere. Carers were always available to assist me, and the food was absolutely delicious. There were activities every day, and I particularly enjoyed the minibus trips.”

Our family and friends were extremely impressed when they visited Mum there, and we have no hesitation in recommending to other families to consider this care home for their loved one’s respite or forever care.

I cannot stress enough that the staff here are wonderful and went above and beyond what was expected, please make an appointment and see for yourself if you have to make the delicate decision to arrange the care of your family member.

I like living here. Nice people. Lots of activities. Food fabulous. Wonderful grounds to walk around.

The priest comes every week and gives us Holy Communion, it makes me happy.

For me, this place is home from home.

I can do whatever I like.

The home is very comfortable and the food is very good.

I like it here.

Staff are fantastic.

Lovely food.

Good, fun activities.

Love walking around the beautiful grounds.

Food very good, a lovely atmosphere. Always lots of activities to do. I am really happy here.

From the time I wake up until evening, I feel safe, happy and well fed.

Clean, bright and airy. Plenty of activities if required.

Staff are friendly. I am extremely satisfied to live here. The grounds are excellent and I enjoy walking around them.

All aspects from food, attention are better than I has originally expected. Without exception, all staff appear caring and thoughtful. There being sufficient in number to cost requirements.

In almost 3 years I find staff and fellow residents most helpful. I would really describe the place as a family - one looks after the other and are really looked after by all staff, no matter what grade.

Very nice living here. Staff food. Good activities. Wonderful grounds to walk in.

Food good (guest dining room good too, particularly the wine.)

The food is good and plenty of it.

I feel comfortable and safe here.

Staff very good.