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Frognal House Care Home - Avery Collection

Frognal Avenue, Sidcup, London DA14 6LF
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Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup
Frognal House Care Home - Avery Collection, Sidcup

Situated a brief distance from the town centre, Frognal House Care Home is purpose-built, offering a serene environment for elderly individuals to receive precise levels of care. Couples or companions seeking to continue their care journey together are warmly welcomed.

Upon arrival at the Sidcup care home, you'll discover seven acres of beautifully landscaped wheelchair-friendly gardens, allowing all residents to appreciate the picturesque scenery. Comprising three stunning buildings, the home accommodates...  

Care Provided by Frognal House Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 131 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,750
Residential Dementia CareFrom £1,550From £1,850

For more information regarding fees. Please contact Frognal House reception.

Contact Frognal House Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Oxana Nesterenco(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (23)
  • Single Rooms with ensuite Wet Room (74)
  • Couples/Companion Rooms with ensuite Wet Room (23)

Visiting

  • When arriving at Frognal. Please press the buzzer to gain access to the car park.

Parking

  • Frognal House has onsite parking.

Frognal House Care Home - Avery Collection Reviews (182)

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9.8

Frognal House Care Home - Avery Collection has a Review Score of 9.8 (9.815) out of 10, based on 34 reviews in the last 2 years. Over all time Frognal House Care Home - Avery Collection has 182 reviews.

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Showing 182 reviews matching selected criteria
Review from Margaret W (Resident / Service User) published on 27 November 2018 Submitted via Postal Card
Overall Experience

From the time I wake up until evening, I feel safe, happy and well fed.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

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Review from Muriel B (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Clean, bright and airy. Plenty of activities if required.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
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Treated with Dignity
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Review from Angela I (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Staff are friendly. I am extremely satisfied to live here. The grounds are excellent and I enjoy walking around them.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
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Treated with Dignity
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Review from M F (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience

All aspects from food, attention are better than I has originally expected. Without exception, all staff appear caring and thoughtful. There being sufficient in number to cost requirements.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

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Review from Ellen P (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience

In almost 3 years I find staff and fellow residents most helpful. I would really describe the place as a family - one looks after the other and are really looked after by all staff, no matter what grade.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Review from Kathleen G (Resident / Service User) published on 22 October 2018 Submitted via Postal Card
Overall Experience

Very nice living here. Staff food. Good activities. Wonderful grounds to walk in.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from John W (Son of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
Very pleasant environment.
Happy.
More like a hotel than a retirement home.
Good care.
Peace of mind.

Food good (guest dining room good too, particularly the wine.)

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela W (Daughter of Resident) published on 21 August 2018 Submitted via Postal Card
Overall Experience
He receives excellent care. The staff are very caring and helpful.

The food is good and plenty of it.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen W (Resident / Service User) published on 21 August 2018 Submitted via Postal Card
Overall Experience
Nice, friendly staff, Helpful and excellent food.

I feel comfortable and safe here.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Betty G (Resident / Service User) published on 21 August 2018 Submitted via Postal Card
Overall Experience
Very comfortable room. Food very good.

Staff very good.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise W (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

Clean rooms, plenty of friendly, helpful staff and beautiful surroundings, lots of activities for those who want it.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey D (Resident / Service User) published on 3 July 2018 Submitted via Postal Card
Overall Experience

I am happy here. Staff are kind and caring. I have a reduced appetite so find there is too much food and smaller portions would be better for me.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie F (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience

The activities are really good, they keep Mum active. The food is excellent. Her room is always clean and tidy and she always seems happy. On the whole, I feel she is well looked after and I feel happy to leave her in their care. The staff are very approachable and friendly.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynda A (Daughter of Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
Mum is normal very happy and contented. She always eats very well. Eating is a social event and I truly think mum enjoys the atmosphere.
Happy music helps create a feel-good factor which reflects on the residents.

Coach outings are another good feature. Their rooms are secure places for them to retire. Overall pleased we moved mum in.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill F (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Dad has been here for nearly 4 years, and after a short period of adjustment has settled well. The staff are extremely good with him, and very attentive.

Care is good, as is food, and entertainment. We are more than happy.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jason H (Son of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

The staff are always friendly and helpful. The care, entertainment and food is second to none.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony D (Son of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience
Sunrise of Frognal House has provided a secure, friendly and professionally run environment for my father during his 1 month's respite stay.
All of the staff are friendly and attentive which was recommended by a friend who had a relative there. All we were told was absolutely correct so we had no reservations about placing dad there.

Many many thanks.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future, if his requirements change.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Staff
Activities
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Safety / Security
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Value for Money
Review from Elaine F (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Dad has been here nearly 4 years and we have been extremely happy with every aspect of his care. It has taken all the pressure and worry from us as a family. All the staff are very helpful and friendly and the atmosphere is always excellent.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane P (Daughter of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Mum is well looked after at Sunrise. The staff are always lovely.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion H (Resident / Service User) published on 22 June 2018 Submitted via Postal Card
Overall Experience

I enjoy living at Sunrise of Frognal House. I like the food/grub. The carers are all very nice and always very helpful.

Reply from Marketing, Marketing at Frognal House Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Frognal.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Frognal Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Frognal House Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Frognal House Care Home - Avery Collection.

Meet the Team (4)

Fiona Taylor
Fiona TaylorJob Title:Deputy ManagerJoined: 2023

Hello, I’m Fiona, I entered the care sector at the age of 15, previously to this role I was a registered nurse and currently have over 30 years working within a care home setting covering residential, dementia care, mental health and nursing care.

I am passionate about all aspects of care being person-centred to ensure that residents live a fulfilling life. My main interests in care are dementia, medication and end-of-life care.

I have been at Frognal since March 2023 and my main ethos along with the other members of the team is for Frognal to be the best that it can be. I’m happy to meet with any family/friends to discuss the care of your loved ones.

Rebecca Clift
Rebecca CliftJob Title:Residential Care Manager

Hi, I’m Rebecca, I am the Assisted Living Coordinator – I manage the care team and our residents here in Chestnut House. If you have any queries regarding your loved ones' care, I have an open-door policy, please feel free and come and see me any time.

Tracey Rye
Tracey RyeJob Title:Dementia Care ManagerJoined: 2022

Hi, my name is Tracy, I have worked in care for the past 30 years, starting at the bottom and working my way through different roles from kitchen, and housekeeping to the care role. I have a passion for Dementia care and started with the team at Frognal House in October 2022 as the Reminiscence Coordinator. I love my job and have gained a wealth of knowledge through the years. I have an open-door policy for all family members and my team members.

Nicola Winters
Nicola WintersJob Title:Well-being Manager

Hello everyone, for most of my working life, I have worked in the social care sector, working with variable adults with learning disabilities. In my spare time, I do freelancing for a floral events company.

I took the opportunity to become an activity coordinator, where I found my true vocation later in life. I have an absolute passion for my role. My focus every day is to make the residents happy, activities are such an important part of daily living in our community. I have a great team, and we are all committed to ensuring that every resident makes the most of each day I am always open to suggestions, and if I can do it, I will.

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