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Pinehurst Care Centre

38/44 Duke's Ride, Crowthorne, Berkshire RG45 6ND
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Pinehurst Care Centre, Crowthorne
Pinehurst Care Centre, Crowthorne
Pinehurst Care Centre, Crowthorne

Welcome to Pinehurst Care Centre in Berkshire. Situated in the leafy village of Crowthorne, the well-maintained facility offers 24-hour care for people over the age of 65, and in particular those living with Dementia. They are blessed with a long-serving team of support staff that provide high-quality, person-centred care within a homely environment. They offer short-term and long-term, respite and post-operative care.

Pinehurst comprises 47 en-suite bedrooms, split across 3 houses....  

Care Provided by Pinehurst Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Contact Pinehurst Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cliff Hutchings (Centre Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (2)

Pinehurst Care Centre Reviews (148)

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9.8

Pinehurst Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 20 reviews in the last 2 years. Over all time Pinehurst Care Centre has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from Roy M (Respite Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

It was a lovely time in the care home plenty of do to keep me ok.

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Review from I M (Resident / Service User) published on 23 July 2026 Submitted via Postal Card
Overall Experience

It was hard to adjust from my bungalow to a room but everything has fallen into place with the help and attendance of staff there has helped my adjustment.

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Review from Julia P (Daughter of Resident) published on 16 July 2026 Submitted via Website
Overall Experience
Since moving into Pinehurst we are very pleased with the help and support Mum is receiving from her carers.

Mum has Parkinsons and Cliff and his team do a great job making sure she is comfortable and all her needs are attended to. We were able to personalise her room, so she is happy surrounded by her belongings.

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Review from V M (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

Everyone was welcoming when my mum moved in. The meals have been good. Staff have been helpful and cheerful.

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Review from R L (Son of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Very happy with my father's first week at Pinehurst. The team caring for him appear to be excellent, there's a sincerity to everything they do and their level of attention is very high. The facilities are in good condition and clearly there's a continued effort on maintenance. Activitity programme is also first class.

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Review from C T (Daughter-in-law of Resident) published on 8 June 2026 Submitted via Website
Overall Experience
We've been really grateful for the care and support all the staff provide for my Mum, who has advanced dementia. It's clear that the staff take the time to get to know her and understand her, especially as her condition has progressed.
When we visit, it's reassuring to see how patient and gentle the staff are and how they respect Mum's dignity at all times. Everyone at Pinehurst treats Mum with kindness and respect, and it's obvious they want to make her as comfortable as possible.
We have also found the new manager to be very helpful and responsive, and we have noticed some small changes which really do make a difference.

Knowing she's being looked after in this way means a great deal to us as a family, particularly as she has deteriorated over time. Thank you to everyone involved for the care you provide.

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Review from Helen T (Daughter of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

Mom has been at Pinehurst for 20 months. As a family we had not wanted this as we had envisaged caring for our parents in the family home. Because of changes in mom's dementia it had to happen. We chose Pinehurst as it best fitted our mom's personality, life experiences to begin with but upon visiting 'you just know when the place fits' which is how it felt with mom. Mom's dementia means she needs the everyday simple things in life. She needs the same faces around her, helping and supporting. We have experienced this at Pinehurst - the staff are the same people now as 20 months ago. I think this says everything about a place when the staff are happy to stay and do their job. We wanted mom to have a cup of tea and a biscuit (like she has always done), to bring music into her life again (which they do in bucketfuls), to talk to my mom and smile and make her feel loved (the staff are beautiful people) we are very pleased with our decision to choose Pinehurst

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Review from A T (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

My mum is being cared for so well at Pinehurst. Her walking and speech have improved tremendously since she arrived here. The staff have been wonderful and so attentive. I was concerned initially that Mum would not settle but she is thriving at the home.

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Review from E B (Husband of Resident) published on 23 January 2026 Submitted via Website
Overall Experience

I was most impressed by Pinehurst and all whom I met there. Everyone I met, including the Registered Manager, was positive, enthusiastic and delightful. During the course of my wife's stay there , I was particularly struck by the positive response to difficult behaviour on my wife's part. There was no word of criticism. The immediate reaction was "What can we do to help?" It was accepted that people with advanced Alzheimer's can't control their behaviour and our job is to help them cope. I came away with a feeling of great relief that we had indeed found the right place for my wife to spend her future.

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Review from S K (Daughter of Resident) published on 16 January 2026 Submitted via Website
Overall Experience
When visiting I am always welcomed and staff are available to give me an update on my Mum. Food has always looked appetising and plenty of it. Mum is always appropriately dressed and cared for. When times have become challenging with Mum's behaviour staff are always around to offer support.

Very happy with choice of home.

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Review from Laura C (Granddaughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
From the moment my nan moved to Pinehurst, the difference was clear. She had never truly settled anywhere after leaving her own home until she came here, and now it genuinely feels like a home from home. The atmosphere is warm, calm and welcoming, and residents are clearly known and cared for as individuals.
One of the most reassuring aspects is the consistency of the staff. You get to know them, and they get to know both residents and families. The familiar, friendly faces make a huge difference, it's rare to find a home with such continuity. The day staff care deeply for my nan and have built lovely, meaningful relationships with her.

The management team have gone above and beyond to accommodate my nan's needs, even moving her room to ensure she has the best possible care/situation. Communication is excellent and always reassuring. The activities and stimulation are brilliant, and the home is extremely well managed. We are so grateful for the care and compassion shown at Pinehurst.

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Review from Karen R (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My Mum went in to Pinehurst for respite over the Christmas period.
We can't thank the staff enough for making her feel so welcome. Cliff, the manager, bringing flowers on the day she arrived was lovely.
She enjoyed many of the events they laid on and meeting the other residents.
Her room and bathroom were kept really clean, as was the home.
We received excellent support from Sue and the rest of the staff during this time, reassuring us and listening to our concerns.
They also ensured they understood Mum and her preferences and needs.

If Mum ever needs to live in a care home we would definitely choose Pinehurst.

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Review from J A (Daughter of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
Our mother was a resident of Pinehurst Care Centre for nearly two years, until she passed away in August. She had lived with dementia for nearly nine years, struggling with part-time home care, then, following hospitalisation, a move to a care home which did not meet her needs.
The move to Pinehurst was a breath of fresh air! It allowed Mum to be nearer family who could visit her frequently and to live a calmer life. The Pinehurst team, from managers to carers to maintenance, welcomed, supported, cared for and respected Mum. They were professional, patient and kind. They all new her name, they all knew her family members. They were attentive to her personal hygiene, social interaction and stimulation at her own pace, her diet and medical needs.
Emilia, Vicki and Cliff were hugely supportive and understanding during Mum's final weeks, her hospitalisation and her return to familiar "homely" surroundings at Pinehurst on palliative care.

We are very grateful.

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Review from J R (Friend of Resident) published on 5 September 2025 Submitted via Website
Overall Experience

Good care of all staff to both their client and friends/family. Clean, calm atmosphere. Variety of activities available. Patient, knowledgeable, positive staff enabled good visits right until the end. Keep up the good work. Thank you.

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Review from Claire G (Granddaughter of Resident) published on 23 July 2025 Submitted via Website
Overall Experience
Overall a varied experience however lack of communication since the care coordinator left from the team - we now get none at all about our mother/grandmother where as she was brilliant with communicating with us. This is disappointing given costs relating to care. Had no idea they stopped getting her up, the room is depressing, miserable, very little natural light.
When in the main house it was a lot better, constant entertainment that involved her and when moving over to the dementia unit it was like "that's that now".
The home needs a key worker to communicate with families as no-one does it at all now! The activity coordinator in the main home was always very good as was the care coordinator who used to be in the dementia building - sick a great loss losing her.

Devastating to see the leaving of the old manager as we really trusted her and there has been no introduction to the new manager as the meeting times are not suitable when I work full time. Carers and hairdresser are lovely though!

Reply from Rory Stokes, Operations Manager at Pinehurst Care Centre

Thank you for taking the time to share your feedback. We're sorry to hear about your concerns and appreciate you bringing them to our attention. We are actively reviewing our communication processes and exploring how we can better support both residents and their families. Our Home Manager has been...  

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Review from E W (Resident / Service User) published on 28 February 2025 Submitted via Postal Card
Overall Experience

I approached my stay here with some trepidation but found the staff to be very reassuring, helpful and kind. The food was good, the bedroom warm and comfortable. Overall, very satisfactory.

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Review from J F (Resident / Service User) published on 26 February 2025 Submitted via Postal Card
Overall Experience

All very nice people, especially two members of staff. Food is very good. A pleasant stay. Very friendly and helpful.

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Review from Zoe T (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card
Overall Experience

Every visit is reassuring. It is always impeccable care and a delight to see my Mother calm, confident, content, and emotionally nourished by true caring souls.

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Review from Bridget G (Wife of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience

The family is very pleased with all the care my husband has been receiving for the past two years. Thanks to every member of staff.

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Review from David T (Son of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience

I can't believe how wonderful the care is at Pinehurst. My mum is so happy and the staff are so caring. The management are friendly and very flexible.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Pinehurst Care Centre.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Forest Healthcare
  • 31 Jan 2025Recipient: Forest Healthcare
  • 31 Jan 2024Recipient: Forest Healthcare

Accreditations

There are no accreditations posted yet for Pinehurst Care Centre.

Meet the Team (1)

Cliff Hutchings
Cliff HutchingsJob Title:Home ManagerJoined: 2025

As the Home Manager of Pinehurst Care Centre, I have over 30 years’ management experience within Adult Social Care, both with the public and private sector. I am proud to be leading a team of highly engaged, passionate people who, like me, want the people we support to live their best lives in their later years. My passion is dementia care, having cared for my own mother who was living with dementia, providing truly person-centred care, and fostering positive relationships with the people I support and work with.

Frequently Asked Questions about Pinehurst Care Centre

What types of Care is Pinehurst Care Centre registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pinehurst Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at Pinehurst Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Pinehurst Care Centre to the centre of Crowthorne?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pinehurst Care Centre to verify any information. View our terms and conditions. Pinehurst Care Centre has an Enhanced Service -more info.