Pinehurst Care Centre

I cannot thank the Manager at Pinehurst Care Home enough. Mum had been admitted to hospital with dementia & delirium and was unable to return home. He came out on a Saturday night to assess Mum. A room became available shortly after. The staff have all been wonderful at all times. Caring, compassionate, interested, pro-active. The home is clean, and has a lovely homely feel to it. We have been made very welcome every time we have visited and there is a fab vibe to Pinehurst.

I have been calling in the care home for one week, since my wife was admitted. I have always found the management and staff cheerful & helpful, the care home clean and of a good standard of care towards the patients.

My elderly father was in Pinehurst for respite care before returning home after being in hospital for 7 weeks. Cliff and his team where outstanding and special thanks to Emily for her kindness and outstanding care she gave my father. If I had to look for a care home for my elderly parents again Pinehurst would be my first choice. Colin August 2026.

From our very first contact, the manger of Pinehurst Care home, made what was a difficult time so much easier. He met my sister and me the same day and went straight to the hospital to assess Mum. He was lovely with her and immediately put us at ease. Mum has settled really well at Pinehurst. The staff are friendly, caring and chatty, and there is a genuinely happy atmosphere. Moving Mum into care was a difficult decision, but knowing she is happy and well cared for has been incredibly reassuring. We are very grateful to the manager and all the staff. Thankyou.

After spending 7 weeks in Hospital my husband Alan came to Pinehurst for Respite care. The care he has been given has been very very good and given with kindness and understanding.

It was a lovely time in the care home plenty of do to keep me ok.

It was hard to adjust from my bungalow to a room but everything has fallen into place with the help and attendance of staff there has helped my adjustment.

Mum has Parkinsons and Cliff and his team do a great job making sure she is comfortable and all her needs are attended to. We were able to personalise her room, so she is happy surrounded by her belongings.

Everyone was welcoming when my mum moved in. The meals have been good. Staff have been helpful and cheerful.

Very happy with my father's first week at Pinehurst. The team caring for him appear to be excellent, there's a sincerity to everything they do and their level of attention is very high. The facilities are in good condition and clearly there's a continued effort on maintenance. Activitity programme is also first class.

Knowing she's being looked after in this way means a great deal to us as a family, particularly as she has deteriorated over time. Thank you to everyone involved for the care you provide.

Mom has been at Pinehurst for 20 months. As a family we had not wanted this as we had envisaged caring for our parents in the family home. Because of changes in mom's dementia it had to happen. We chose Pinehurst as it best fitted our mom's personality, life experiences to begin with but upon visiting 'you just know when the place fits' which is how it felt with mom. Mom's dementia means she needs the everyday simple things in life. She needs the same faces around her, helping and supporting. We have experienced this at Pinehurst - the staff are the same people now as 20 months ago. I think this says everything about a place when the staff are happy to stay and do their job. We wanted mom to have a cup of tea and a biscuit (like she has always done), to bring music into her life again (which they do in bucketfuls), to talk to my mom and smile and make her feel loved (the staff are beautiful people) we are very pleased with our decision to choose Pinehurst

My mum is being cared for so well at Pinehurst. Her walking and speech have improved tremendously since she arrived here. The staff have been wonderful and so attentive. I was concerned initially that Mum would not settle but she is thriving at the home.

I was most impressed by Pinehurst and all whom I met there. Everyone I met, including the Registered Manager, was positive, enthusiastic and delightful. During the course of my wife's stay there , I was particularly struck by the positive response to difficult behaviour on my wife's part. There was no word of criticism. The immediate reaction was "What can we do to help?" It was accepted that people with advanced Alzheimer's can't control their behaviour and our job is to help them cope. I came away with a feeling of great relief that we had indeed found the right place for my wife to spend her future.

Very happy with choice of home.

The management team have gone above and beyond to accommodate my nan's needs, even moving her room to ensure she has the best possible care/situation. Communication is excellent and always reassuring. The activities and stimulation are brilliant, and the home is extremely well managed. We are so grateful for the care and compassion shown at Pinehurst.

If Mum ever needs to live in a care home we would definitely choose Pinehurst.

We are very grateful.

Good care of all staff to both their client and friends/family. Clean, calm atmosphere. Variety of activities available. Patient, knowledgeable, positive staff enabled good visits right until the end. Keep up the good work. Thank you.

Devastating to see the leaving of the old manager as we really trusted her and there has been no introduction to the new manager as the meeting times are not suitable when I work full time. Carers and hairdresser are lovely though!