Pinehurst Care Centre

38/44 Duke's Ride, Crowthorne RG45 6ND
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10 141 Reviews
  • Pinehurst Care Centre, Crowthorne
Welcome to Pinehurst Care Centre in Berkshire. Situated in the leafy village of Crowthorne, the well-maintained facility offers 24-hour care for people over the age of 65, and in particular those living with Dementia. They are blessed with a long-serving team of support staff that provide high-quality, person-centred care within a homely environment. They offer short-term and long-term, respite and post-operative care.

Pinehurst comprises 47 en-suite bedrooms, split across 3 houses. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While bedrooms provide a tranquil area to rest and relax, the bright and attractive lounge areas offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite films.

At Pinehurst, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Residents enjoy the wider community, with a thriving high street and local amenities all within a short distance.

The home's professional catering team deliver nutritionally balanced meals that are appealing to residents. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

The team warmly welcomes you to Pinehurst where you can learn more about the caring life they offer.
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Care Provided by Pinehurst Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Pinehurst Care Centre to find out the exact price for your requirements.

Contact Pinehurst Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Pinehurst Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cliff Hutchings (Centre Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Pinehurst Care Centre Reviews (141)

10

Pinehurst Care Centre has a Review Score of 10 (9.959) out of 10, based on 60 reviews in the last 2 years.
Over all time Pinehurst Care Centre has 141 reviews.

Overall Experience
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Date Published
  • 141
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Reviewer Connection to Pinehurst Care Centre
  • 48
  • 24
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  • 9
  • 5
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  • 3
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  • 2
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  • 2
  • 1
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Total of 141, showing 61-80
Review from Brian P (Son of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for the past ten months. She settled in very quickly due to the attention and cheerfulness of the staff. Any apprehension that I had also quickly dispersed. She loves her room, eats well and joins in with the activities. She is constantly but discreetly observed, and her health
is monitored. All the staff, from the manager and carers to catering, cleaning and maintenance, are always cheerful and efficient and interact with the residents. I am very happy with Pinehurst, and more to the point, so is Mum.
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Review from Linda T (Daughter-in-law of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly, loving, efficient and fun. Their patience with the residents is outstanding. Staff send photos of activities and always keep in touch regarding resident's health.
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Review from D F (Granddaughter of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all so lovely and there is a family feel - we were fortunate to stay for a resident meeting in which they discussed food, so many options/choices.
Our nan has settled and it's so lovely to see her joining in and enjoying the activities.
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Review from C B (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Pinehurst for just over two years now and the care that she has received has been first-class. Knowing that she is safe, settled, entertained and most of all well cared for is something I value enormously. The support of the manager from day one has been something that I have really
appreciated, and I have total respect for her obvious care and commitment to the residents and the centre.
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Review from Vanessa D (Friend of Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager was amazing with my friend who has dementia. She made him feel secure about the change and going into a home. We visited yesterday and felt it was very homely with a lovely atmosphere, and was made to feel very welcome.
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Review from Danielle K (Daughter of Resident) published on 27 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Pinehurst Care Centre, Crowthorne for 5.5 years. During her time there she enjoyed life to the full. She entered into the regular activities arranged for the residents and over the years went on outings to local sites and had meals out. She was very well cared for by the
caring staff. She died peacefully in her sleep last month, aged 99.5 years. I was called to her bedside and was able to be with her in her last moments. I could not have wished for a better place for her end. Everyone was so kind, respectful and professional. I thank them all.
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Review from Sandra H (Daughter of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent his last two years at Pinehurst and was very well looked after and cared for. The staff are extremely kind and caring towards the residents and their extended family. During my dad's last hours, the staff were extremely supportive of us. Cannot speak highly enough of all the staff and the
management team. The home is homely and always immaculately clean and tidy.
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Review from E D (Respite Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here temporarily for personal reasons to be near my husband who lives close by. I had fractured my knee.
I found the staff to be very caring to some difficult people at meal times, attention was paid that all were eating. The kitchen sparkled, very clean.
The toilets/wet room were always very
clean. I would certainly come again.
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Review from Andrew C (Son of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Pinehurst Care Center for nearly two years and we are very happy with the home. Despite the staffing challenges for the care industry Pinehurst has maintained a fantastic team of people with long service, who know the resident's habits and needs enabling them to provide
the best of care. There is always an activity going on and they provide excellent updates for family and friends via a private social media site. As my mum's needs have changed their care has moved with her, always ensuring she is treated correctly in a kind, caring and professional way.
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Review from F Y (Wife of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for nearly four years, the compassion and guidance during her one year end of life situation was of great help and comfort to me. Therefore, when in a similar situation with my beloved husband, there was only one choice for me. Pinehurst Care Centre is so well managed, the carers
are passionate about the people in their care, giving superb care and support and treating people with dignity. They take pride in their work and there is a happy atmosphere. During my husband's three weeks in hospital he did not receive a body wash, at Pinehurst he is cleaned after every 'motion' and body washed at least once daily.
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Review from Sandra C (Father of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Pinehurst Care Centre since December 2022. He loves being with others in this facility and participates in all activities every day. While he lived at home he wouldn't do anything other than watch TV or play on his iPad.
He is very happy and the staff do a wonderful job
in caring for him. I can't rate this care home enough, they have helped by making his life a happy one.
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Review from Lorraine B (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived confused and unable to walk. This was after leaving another care home in the area. Her mood was very low and frightened and also unable to talk. Now she's in Pinehurst she's clean, talking and even laughing. Staff have so much care and really kind. The support they give is remarkable
and always with a smile. They give 100%.
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Review from P P (Respite Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class - well looked after by all staff.
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Review from Anne B (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Pinehurst Care Centre almost two years ago. The Care home is well run and the staff really care about the elderly residents. Sadly she died this week and the Management team kept me fully informed of her progress until her last days. They were thoughtful and caring. Mum loved being
there. She loved the music and the songs she sang with the Carer’s. The Carer’s always stopped for a chat and a song with Mum. Every time I saw her she told me that she was very happy. I can truly say that I am so pleased that she spent her last years in comfort and contentment. Thank you to all the staff at Pinehurst.
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Review from Nuala M (Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everyone so helpful, especially one member of staff in particular.
I am so happy staying in Pinehurst and I will highly recommend Pinehurst.
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Review from Gillian S (Cousin of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you place your loved one in a care home you need to be assured that they will be looked after and given all the attention and kindness they need.
This is what I am happy to say my loved one receives.
The care and affection from all members of staff is obvious and I have always felt comfortable
and at peace that she is safe and loved.
Without a doubt a happy environment.
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Review from Lorraine G (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was not happy when we first put him in a home due to dementia and was quite aggressive towards the staff, however, after a very short time, he settled in and is very happy. He even said he loves it there and looks so well compared to when living independently and is no longer lonely. Great
activities, especially the sing-along!
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Review from Karen S (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Pinehurst for two years now and is very settled. The staff take great care of her and try to cater for all her needs - she has Parkinson's and is very dependent on help with most everyday tasks. They offer entertainment to keep the residents stimulated, although no one is forced to take
part! The home is very clean and the staff caring. I know that Mum is safe living in Pinehurst, which was always a major worry when she was living alone.
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Review from S H (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed for a respite week. She had the loveliest of welcomes to settle her apprehensions on arrival.
Thanks to the incredible sensitivity and encouragement of all staff she greatly benefited from the social environment.
Nothing was too much trouble and the atmosphere was warm and homely. Perfect.
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Review from David S (Great-Nephew of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pinehurst is the most kind, supportive and caring anyone could wish for. In addition to taking care our aunt, they also support family members through what can be difficult and stressful times for resident loved-ones. We cannot recommend Pinehurst highly enough.
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Current Review Score: 10.0 (9.959)

Overview of Review Score

The Review Score of 10 (9.959) out of 10 for Pinehurst Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 60 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.959 for Pinehurst Care Centre is calculated as follows: ( (699 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 716 Ratings = 4.959
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pinehurst Care Centre is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Cliff

Cliff Hutchings

Job Title: Home Manager Joined: 2025

As the Home Manager of Pinehurst Care Centre, I have over 30 years’ management experience within Adult Social Care, both with the public and private sector. I am proud to be leading a team of highly engaged, passionate people who, like me, want the people we support to live their best lives in their later years. My passion is dementia care, having cared for my own mother who was living with dementia, providing truly person-centred care, and fostering positive relationships with the people I support and work with.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pinehurst Care Centre to verify any information. View our terms and conditions. Pinehurst Care Centre has an Enhanced Service - more info.