






Welcome to Pinehurst Care Centre in Berkshire. Situated in the leafy village of Crowthorne, the well-maintained facility offers 24-hour care for people over the age of 65, and in particular those living with Dementia. They are blessed with a long-serving team of support staff that provide high-quality, person-centred care within a homely environment. They offer short-term and long-term, respite and post-operative care.
Pinehurst comprises 47 en-suite bedrooms, split across 3 houses....
Care Provided by Pinehurst Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Pinehurst Care Centre for full pricing details and T&Cs.
Contact Pinehurst Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Cliff Hutchings (Centre Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (2)
Pinehurst Care Centre Reviews (148)
Pinehurst Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 20 reviews in the last 2 years.
Over all time Pinehurst Care Centre has 148 reviews.
It was a lovely time in the care home plenty of do to keep me ok.
It was hard to adjust from my bungalow to a room but everything has fallen into place with the help and attendance of staff there has helped my adjustment.
Mum has Parkinsons and Cliff and his team do a great job making sure she is comfortable and all her needs are attended to. We were able to personalise her room, so she is happy surrounded by her belongings.
Everyone was welcoming when my mum moved in. The meals have been good. Staff have been helpful and cheerful.
Very happy with my father's first week at Pinehurst. The team caring for him appear to be excellent, there's a sincerity to everything they do and their level of attention is very high. The facilities are in good condition and clearly there's a continued effort on maintenance. Activitity programme is also first class.
When we visit, it's reassuring to see how patient and gentle the staff are and how they respect Mum's dignity at all times. Everyone at Pinehurst treats Mum with kindness and respect, and it's obvious they want to make her as comfortable as possible.
We have also found the new manager to be very helpful and responsive, and we have noticed some small changes which really do make a difference.
Knowing she's being looked after in this way means a great deal to us as a family, particularly as she has deteriorated over time. Thank you to everyone involved for the care you provide.
Mom has been at Pinehurst for 20 months. As a family we had not wanted this as we had envisaged caring for our parents in the family home. Because of changes in mom's dementia it had to happen. We chose Pinehurst as it best fitted our mom's personality, life experiences to begin with but upon visiting 'you just know when the place fits' which is how it felt with mom. Mom's dementia means she needs the everyday simple things in life. She needs the same faces around her, helping and supporting. We have experienced this at Pinehurst - the staff are the same people now as 20 months ago. I think this says everything about a place when the staff are happy to stay and do their job. We wanted mom to have a cup of tea and a biscuit (like she has always done), to bring music into her life again (which they do in bucketfuls), to talk to my mom and smile and make her feel loved (the staff are beautiful people) we are very pleased with our decision to choose Pinehurst
My mum is being cared for so well at Pinehurst. Her walking and speech have improved tremendously since she arrived here. The staff have been wonderful and so attentive. I was concerned initially that Mum would not settle but she is thriving at the home.
I was most impressed by Pinehurst and all whom I met there. Everyone I met, including the Registered Manager, was positive, enthusiastic and delightful. During the course of my wife's stay there , I was particularly struck by the positive response to difficult behaviour on my wife's part. There was no word of criticism. The immediate reaction was "What can we do to help?" It was accepted that people with advanced Alzheimer's can't control their behaviour and our job is to help them cope. I came away with a feeling of great relief that we had indeed found the right place for my wife to spend her future.
Very happy with choice of home.
One of the most reassuring aspects is the consistency of the staff. You get to know them, and they get to know both residents and families. The familiar, friendly faces make a huge difference, it's rare to find a home with such continuity. The day staff care deeply for my nan and have built lovely, meaningful relationships with her.
The management team have gone above and beyond to accommodate my nan's needs, even moving her room to ensure she has the best possible care/situation. Communication is excellent and always reassuring. The activities and stimulation are brilliant, and the home is extremely well managed. We are so grateful for the care and compassion shown at Pinehurst.
We can't thank the staff enough for making her feel so welcome. Cliff, the manager, bringing flowers on the day she arrived was lovely.
She enjoyed many of the events they laid on and meeting the other residents.
Her room and bathroom were kept really clean, as was the home.
We received excellent support from Sue and the rest of the staff during this time, reassuring us and listening to our concerns.
They also ensured they understood Mum and her preferences and needs.
If Mum ever needs to live in a care home we would definitely choose Pinehurst.
The move to Pinehurst was a breath of fresh air! It allowed Mum to be nearer family who could visit her frequently and to live a calmer life. The Pinehurst team, from managers to carers to maintenance, welcomed, supported, cared for and respected Mum. They were professional, patient and kind. They all new her name, they all knew her family members. They were attentive to her personal hygiene, social interaction and stimulation at her own pace, her diet and medical needs.
Emilia, Vicki and Cliff were hugely supportive and understanding during Mum's final weeks, her hospitalisation and her return to familiar "homely" surroundings at Pinehurst on palliative care.
We are very grateful.
Good care of all staff to both their client and friends/family. Clean, calm atmosphere. Variety of activities available. Patient, knowledgeable, positive staff enabled good visits right until the end. Keep up the good work. Thank you.
When in the main house it was a lot better, constant entertainment that involved her and when moving over to the dementia unit it was like "that's that now".
The home needs a key worker to communicate with families as no-one does it at all now! The activity coordinator in the main home was always very good as was the care coordinator who used to be in the dementia building - sick a great loss losing her.
Devastating to see the leaving of the old manager as we really trusted her and there has been no introduction to the new manager as the meeting times are not suitable when I work full time. Carers and hairdresser are lovely though!
Thank you for taking the time to share your feedback. We're sorry to hear about your concerns and appreciate you bringing them to our attention. We are actively reviewing our communication processes and exploring how we can better support both residents and their families. Our Home Manager has been...
I approached my stay here with some trepidation but found the staff to be very reassuring, helpful and kind. The food was good, the bedroom warm and comfortable. Overall, very satisfactory.
All very nice people, especially two members of staff. Food is very good. A pleasant stay. Very friendly and helpful.
Every visit is reassuring. It is always impeccable care and a delight to see my Mother calm, confident, content, and emotionally nourished by true caring souls.
The family is very pleased with all the care my husband has been receiving for the past two years. Thanks to every member of staff.
I can't believe how wonderful the care is at Pinehurst. My mum is so happy and the staff are so caring. The management are friendly and very flexible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pinehurst Care Centre.
There are no upcoming events for Pinehurst Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Pinehurst Care Centre.
Meet the Team (1)

As the Home Manager of Pinehurst Care Centre, I have over 30 years’ management experience within Adult Social Care, both with the public and private sector. I am proud to be leading a team of highly engaged, passionate people who, like me, want the people we support to live their best lives in their later years. My passion is dementia care, having cared for my own mother who was living with dementia, providing truly person-centred care, and fostering positive relationships with the people I support and work with.
Frequently Asked Questions about Pinehurst Care Centre
What types of Care is Pinehurst Care Centre registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pinehurst Care Centre have?
There are 50 Single Rooms.
What are the Facilities & Services at Pinehurst Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Pinehurst Care Centre to the centre of Crowthorne?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
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