






Welcome to Pinehurst Care Centre in Berkshire. Situated in the leafy village of Crowthorne, the well-maintained facility offers 24-hour care for people over the age of 65, and in particular those living with Dementia. They are blessed with a long-serving team of support staff that provide high-quality, person-centred care within a homely environment. They offer short-term and long-term, respite and post-operative care.
Pinehurst comprises 47 en-suite bedrooms, split across 3 houses....
Care Provided by Pinehurst Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Pinehurst Care Centre for full pricing details and T&Cs.
Contact Pinehurst Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Forest Healthcare
- Private Owned
Person in charge
- Cliff Hutchings (Centre Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (2)
Pinehurst Care Centre Reviews (148)
Pinehurst Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 20 reviews in the last 2 years.
Over all time Pinehurst Care Centre has 148 reviews.
My mother has been cared for at Pinehurst for 3 years, she has Alzheimer’s. The staff are good and care for the residents with dignity and respect. The home is always clean and welcoming to visitors. The residents are provided with a wide range of activities and families are kept informed of these via Facebook and social media. I would recommend this home for your loved ones.
My mum has been in Pinehurst Care Centre for approximately 10 years and she has been so well cared for. Firstly in the residential side and laterly in Pine House the dementia wing and except for the last two years due to the pandemic, we have always been welcomed and found the staff to be professional, caring and friendly. My mum is now receiving palliative care so I am now able to visit daily. The manager and caregivers have gone above and beyond in treating my mum with dignity and to feel safe and comfortable. I can fully recommend Pinehurst Care Centre as a first-class care home with confidence.
A lovely care home. Staff are always welcoming, friendly and helpful. Residents are well cared for and treated with dignity and respect. The manager is happy to talk to family if we have any worries or concerns. Families are welcome to visit at any time and are kept informed of residents' well-being. Fabulous care home, I can't fault it and would recommend it to anyone.
I've always found it easy to book in to see my Nan and the home has provided a number of options in ways to make this possible and as safe as possible.
For both residents and their families, moving into a care home is quite a significant event. Both I and my father have been supported brilliantly throughout the process. Now that he is in residence, my dad has settled very quickly - the staff are all so kind and patient - it could not possibly have been a better experience.
Excellent attitude from all staff I have dealt with, phone calls and emails answered promptly. Very helpful in dealing with visits to my mother who is hard of hearing and doesn't see too well. When not contacting directly, their webpage keeps me up to date with activities.
It's staff is kind and lovely.
I enjoy my food. Staff are helpful and very respectful to me.
I have been here three months and I am getting used to my surroundings. I am very happy with the staff, all are very helpful. The food is variable. As I am getting older, I felt I couldn't look after myself but this is the best thing for me.
Lovely.
I have been visiting weekly for about eight years. Extremely friendly staff and management, nothing is too much trouble. When changes needed to be made the utmost care was taken to granny what was happening and why. Visiting is easily arranged and staff happy to help, not to mention keeping in touch via video calls, and photos and videos on Facebook. The care and compassion from all staff is amazing, with a wide range of activities. I simply can't recommend Pinehurst enough and you efforts are very much appreciated by all the family!
During the past weeks, we have faced the sad and difficult time of my Dad's end of life. All the staff gave their continual care, respect and love throughout, showing genuine emotion and sadness. They gave us the support we needed to be able to spend time with him and say goodbye. Pinehurst became another family to my Dad, especially in this last year with visiting restrictions due to Covid. Knowing he was well cared for, entertained and happy, made the situation easier to cope with. I cannot praise or thank Pinehurst enough for all they did for my Dad in his last 3.5 years.
It has been a moving experience to watch how all the staff involved cared for him in his last days and very comforting to know that he was in such devoted hands.
Of course, this year has been difficult for everyone as we all negotiated our way through this pandemic disease but I cannot think of any stone that management or staff left unturned to keep residents safe and families in touch with their loved ones.
I am deeply thankful for the wonderful care and fun that was brought to Dad and for the staff's commitment to always go the extra mile.
Well done management and staff at Pinehurst for a great job keeping everyone safe and well throughout these difficult times, and for keeping us in touch via phone, video, window and door visits, not to mention the regular photos and videos on Facebook. Your efforts are much appreciated, especially as you have families of your own. Mum's doing well at 106, and you've looked after her for a long time!
My mother has been at Pinehurst for 3 years, after being diagnosed with early-stage Alzheimer’s. I was initially concerned about how she might deteriorate after leaving the familiar routines of her own home, but instead, she enjoys the stimulation and company of her new environment. Besides its location, we chose Pinehurst because the intimate size of the facility makes for a more homely feel. We were also impressed by the professional and friendly manner of the Centre Manager and her team. Her direct involvement with both residents and families alike helps create a caring and inclusive atmosphere. All the staff make my mother feel part of the Pinehurst family and she never fails to tell us how happy she is. During this year of Covid a safe environment has been maintained which is very reassuring. As my family and I live in Australia, we appreciate being able to call her any day of the week. It is never too much trouble and we have also had some great video calls. Thank you Pinehurst!
My mother is a resident and seems happy and well cared for, the activities are appropriate and the video calls have been a godsend during this covid-19 pandemic our only way of communicating with our loved ones.
My father was a resident at Pinehurst Care Centre for 9 years. The standard of care that he received throughout his time at Pinehurst was excellent. All the staff at Pinehurst built a strong relationship with him and treated him with genuine affection. The activities staff work tirelessly to keep the residents engaged and entertained which has been no mean feat since the onset of the covid pandemic. Pinehurst's management of the pandemic in keeping their staff and residents safe has been exemplary with no cases at all. This is not down to luck, it is due to the management making hard decisions and making them early. While Pinehurst is not blessed with the facilities of a newer building, they easily make up for this with the standard of the care they provide and the professionalism and compassion with which it is delivered. I would have no hesitation in recommending them to anyone.
From our first visit to see if the care home would be suitable for our mother, we were met with friendliness, concern and kindness. It was the right decision to place our mother here. The kindness and excellent care has continued. Communication between the Home and our family has been exceptional. During the lockdown period, the staff have gone beyond their care of duty to keep us in touch with our Mum and that has been a huge relief to us. Mum is happy and well, thank you all.
Brilliant care home - staff are very caring and professional.
My mother had a nasty fall, which resulted in her having a hip replacement. She struggled very much after this, which ultimately resulted in her death. The staff were absolutely wonderful, dedicated, caring and could not have done more for her, especially as covid-19 made it difficult for us, as we were not able to go into see her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pinehurst Care Centre.
There are no upcoming events for Pinehurst Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Forest Healthcare
- 31 Jan 2025Recipient: Forest Healthcare
- 31 Jan 2024Recipient: Forest Healthcare
Accreditations
There are no accreditations posted yet for Pinehurst Care Centre.
Meet the Team (1)

As the Home Manager of Pinehurst Care Centre, I have over 30 years’ management experience within Adult Social Care, both with the public and private sector. I am proud to be leading a team of highly engaged, passionate people who, like me, want the people we support to live their best lives in their later years. My passion is dementia care, having cared for my own mother who was living with dementia, providing truly person-centred care, and fostering positive relationships with the people I support and work with.
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