Normanhurst

When I am with my mum in her room there are always staff making sure she is okay. Seeing the same staff on a regular basis gives continuity and consistency to my mums routine.

Normanhurst Residential Home has a peaceful and welcoming atmosphere. A dedicated staff team work together to provide excellent care for each of the residents, knowing them as individuals and responding to their needs with dignity, care and attention. The home is clean, fresh and well maintained. Appetising food is offered. I am confident that my mother is safe and well cared for here.

The home is very comfortable with nice food. My mother particularly enjoyed sitting out in the sunny rear garden last year and cannot wait to do the same this year.

Keep up the Good work!!!

Mum has been at Normanhurst for five months. During these five months, with the excellent care in a safe and loving environment, Mum has settled in very nicely. No more terrible mood swings. She is very calm and happy now. It is obvious that Normanhurst has made every effort to individualise her care. Her needs have been carefully evaluated and provided. For example, specially cooked Chinese food are often provided to her; the staff chose activities that Mum still enjoys doing and which may help retain her functional abilities as long as possible, such as making Chinese dumplings in the kitchen, doing number board, coloring, doing very simple sums, reading Chinese newspaper and magazines etc. Every time when we visited mum, the care home is always clean, and the staff are always smiling and caring. We feel very relieved that mum is in good hands.

Normanhurst provides an outstanding level of service. Care is first class and very personal as well as completely professional. The staff, including the owner are always available and delightful. There is a real homey atmosphere and the rooms are pleasant and bright.

I cannot rate them highly enough and have already recommended them to others and will do so in the future.