
Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)

mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)

Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)

Mum is very happy living here all the staff are fantastic and have been a great help to me with mum.L B(Daughter of Resident/Service User)

mother has been a resident at Willowmead for nearly 5-years and has always received excellent care.M W(Daughter of Resident/Service User)

Facilities are in the process of being upgraded and I'm sure it will look amazing when completed.A S(Son of Resident/Service User)

Willowmead Care Home, is a wonderful home based in Chelmsford. It has the capacity to care for even complex needs and have many ranges of residents, some of whom are living with dementia or Alzheimer's.
The opinions of loved ones are well respected by staff who are keen to make relatives feel welcome, while protecting the security and hygiene of the accommodation at all times.
The staff are well- trained...
Care Provided by Wickham Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Wickham Care Home for full pricing details and T&Cs.
Contact Wickham Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Lianne Parkin (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (27)
Visiting
- Visitors are welcome anytime.
Parking
- On site parking available
Wickham Care Home Reviews (86)
Wickham Care Home has a Review Score of 9.4 (9.358) out of 10, based on 15 reviews in the last 2 years.
Over all time Wickham Care Home has 86 reviews.
The staff are so kind and cannot do enough for mum. She moved in last year and considering she came from hospital, she's a new woman. She's truly cared for and always looks well presented. Mums dementia makes it hard for us to talk much but the staff keep me updated and are always so welcoming.
The pink ladies are so good and work hard to reminisce and chat with mum. Mum doesn't have an en-suite so it's not always easy for her but the staff always help.
Management have recently changed and so far they have been brilliant.
Thank you all so much for your hard work.
Wow! Thank you for taking the time to review our home and for your very kind words. Warm regards, Lianne
Always pleased to see how happy my Mum is when visiting. Always dressed in a good mood. Staff always offer her food and drink on my visits and she readily accepts.The building is always nice and warm and clean and I can always have a nice catch up with the staff
Thank you for your kind words. Warm regards, Anita
Lovely atmosphere, very caring staff. Always so willing to help and nothing is too much. Always feels so homely.
Thank you! We take great pride in making sure our home feels homely and welcoming. Best wishes, Anita
Amazing time out grans is well looked after, fills you with joy to see.
That's such a nice sentiment, thank you for sharing. Best wishes, Anita
Made us all feel so welcome for my mum's birthday. Made my mum's birthday so special. Such a lovely day. Thank you
You are most welcome, and we're glad she had a lovely time. Best wishes, Anita
Overall good. Staff are pleasant and friendly. Communication was good, kept up to date with mother's overall well-being. Felt senior staff cared for residents and were professional at all times. Special mention to Mohit and Russell for being so supportive. Thank you.
Thank you for taking the time to leave us a review. Best wishes, Anita
I cannot praise the staff and management highly enough; in every instance, they are all kind, courteous, thoughtful, attentive and vigilant. The staff treat all residents respectfully and go to great lengths to satisfy their needs. I can't speak other than what I find. Residents and visitors are treated well, too.
Thank you for recognising our staff and management. We're delighted that our team have made your experience so positive.
Visited mum on a few occasions and the staff are always helpful and keep us updated with her progress. Rooms are always clean and tidy as is my mum.
Thanks for sharing your experience! Best wishes, Home Manager
I have always found the staff and management very kind and caring. Not only to the residents but to family as well which means so much.They will always find time to answer any questions and assist in every way possible.
Thank you for taking the time to leave us a review! Warm regards,
The overall care of my mother is excellent. The staff are very attentive. Despite my mother's dementia she enjoys the meals and sometimes contributes to the activities depending on her current mood. Despite this, I have witnessed the staff's attempts to include her. The building itself is becoming quite tired. I am confident my mother is well looked after.
Thank you for your kind feedback. Our team always strives to be inclusive, so I'm really pleased to hear their efforts have been recognised. It means a lot to us. Best Wishes, Home Manager
I have only visited 4 times for approximately one hour each time. I do not know anything about the activities or the food provided or the value for money so I couldn't complete the form very accurately, but everything seems fine to me. My cousin appears to be happier now than when she did when she first moved in.
Thank you for taking the time to leave us a review. Best wishes
I am happy with the way my wife is being cared for. The staff are generally helpful and friendly, and I am usually offered a drink when I visit. They are often talking to the residents, and sometimes, when I go there are activities happening.
Thank you for taking the time to leave us a review. Best wishes
Every visit, I am made very welcome. I find the staff considerate at all times.
Thank you for taking the time to leave us a positive message. My team and I truly appreciate it! Warmest wishes
Staff always very pleasant and helpful.
Thank you for taking the time to leave us a review.
The home has changed so much over the last 2 years with the new staff team and management, the residents go into the community on a regular basis, the activity staff go out of their way to provide as much fun as they can each day, such a happy place to come and see my friend she seems so happy and settled.
We are so pleased to hear that your friend seems happy and settled. Thank you for such a lovely message. Best Wishes
Mum is very happy living here all the staff are fantastic and have been a great help to me with mum. Could not wish for more.
The home looked after my mum for two years now. Mum is very well cared for by all the staff. The activities team have a great program every week. They always keep the residents stimulated and they all enjoy activities most days. Mum's room is clean and tidy but the windows are always closed. The care staff have mum well dressed and her hair always looks beautiful just like she would like it. I don't know the main manager.
We appreciate your positive feedback. We will share your kind words with the Home Manager. Thank you for taking the time to share your experience with us.
Always carers on hand.
Everybody is well looked after.
The home is clean and well looked after.
Plenty of drinks are available.
Excellent all round.
Thank you for taking the time to share your experience of our home. I will be sure to pass on your comments to the team here. Warmest regards
Very lovely to see Mum really happy. There are so many activities for Mum to do. Very nice to know Mum is safe here. Lovely to see Facebook showing all things you do here.
Everyone at Willowmead has been fantastic with Mum and very helpful with everything. I have seen Mum improve so much since being here. She is so much happier in herself, and as for me, a weight has been lifted off my very heavy shoulders, so thank you for everything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 11 Aug 2026
We had such a fantastic afternoon here at Wickham Care Home recently, and it’s safe to say it was full of laughter, energy, and plenty of smiles. On 14th July,...
- 14 Jul 2026
At Wickham Care Home, our wonderful residents are always delighted to welcome animal visitors. It is not just the cuddles they enjoy, but the chance to find out all about...
- 13 Jul 2026
We had some very special visitors join us recently, and it is safe to say they stole a few hearts along the way. Lucy brought in her lovely Pomeranians, including...
There are no upcoming events for Wickham Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Wickham Care Home.
Meet the Team (1)

Lianne Parkin is the General Manager at Peverel Green Care and Wickham Care Home and has been with us since April 2024
With 20 years of experience in the care sector, Lianne Parkin began her journey as a carer at 19 and swiftly advanced to managerial positions. She has contributed to various services throughout her career, including small, medium, and large residential and nursing homes.
Lianne is known for her caring, cheerful, and positive nature, prioritising the happiness of both residents and staff. Dedicated to her work, she collaborates closely with our exceptional team to provide excellent care to all our residents.
Frequently Asked Questions about Wickham Care Home
What types of Care is Wickham Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wickham Care Home have?
There are 27 Single Rooms.
What are the Facilities & Services at Wickham Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wickham Care Home to the centre of Chelmsford?
6.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wickham Care Home to verify any information. View our terms and conditions. Wickham Care Home has an Enhanced Service -more info.