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Care Provided by Brooklyn House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Brooklyn House for full pricing details and T&Cs.
Contact Brooklyn House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Brooklyn Care Ltd
- Private Owned
Person in charge
- Chelcie Murray (Registered Managers)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (1)
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Brooklyn House Reviews (31)
9.4
Brooklyn House has a Review Score of 9.4 (9.420) out of 10, based on 6 reviews in the last 2 years.
Over all time Brooklyn House has 31 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brooklyn House
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Review from Mark C (Son of Resident) published on 30 April 2026 Submitted via Website•
Overall Experience
This was Mum's second stay at Brooklyn House. Both stays were for respite care. Despite dementia being present Mum remembered the home and the staff on her second stay. This is testament to the care, attention and dignity that all the staff showed Mum. Unfortunately she passed away while in their...
This was Mum's second stay at Brooklyn House. Both stays were for respite care. Despite dementia being present Mum remembered the home and the staff on her second stay. This is testament to the care, attention and dignity that all the staff showed Mum. Unfortunately she passed away while in their care. But knowing she was in a safe and caring environment and the support the family were given made her stay a happy one.
↩Reply from Jilesh Patel, Owner at Brooklyn House
Dear Mark,Thank you so much for your heartfelt review.
It is incredibly touching to know that she remembered our home and staff during her second stay. We see this as the ultimate testament to the genuine bonds our team builds with residents; it truly shows that even when memory fades, the...
Dear Mark,Thank you so much for your heartfelt review.
It is incredibly touching to know that she remembered our home and staff during her second stay. We see this as the ultimate testament to the genuine bonds our team builds with residents; it truly shows that even when memory fades, the feeling of being in a kind and familiar place remains.
We are so glad we could provide her with a safe, happy environment and offer your family the support you needed during such a difficult time. Knowing we helped make her final days peaceful is the greatest reward for our staff.
Our thoughts are with you and your family.
Warm regards,
The Management Team
Brooklyn House
Review from Annette B (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card•
Overall Experience
We are extremely happy with the care our father recieves. We feel all his needs are met.
We are extremely happy with the care our father recieves. We feel all his needs are met.
Review from Bill G (Son of Resident) published on 6 February 2026 Submitted via Postal Card•
Overall Experience
Staff very friendly & caring for residents. Mam seems to have settled in & thinks she is at a holiday home. Lots of activities always going on.
Staff very friendly & caring for residents. Mam seems to have settled in & thinks she is at a holiday home. Lots of activities always going on.
Review from Anne B (Daughter of Resident) published on 12 January 2025 Submitted via Postal Card•
Overall Experience
Excellent care home, all the staff are so nice in the care of my relative, all very tuned into her needs and treat her with great care and empathy. All areas of the home are always clean and tidy with everybody joining in with activities. Bedrooms are lovely and can be filled with resident's own...
Excellent care home, all the staff are so nice in the care of my relative, all very tuned into her needs and treat her with great care and empathy. All areas of the home are always clean and tidy with everybody joining in with activities. Bedrooms are lovely and can be filled with resident's own belongings to make them feel more at home. Would definitely recommend it to anyone.
Review from H C (Daughter-in-law of Resident) published on 12 January 2025 Submitted via Postal Card•
Overall Experience
After being discharged several times by the hospital as medically fit (which she might of been) was not physically fit. The stay at Brooklyn House was part of a care package and from the very first minutes, the staff had taken control as the discharge from hospital had been incorrect. Once the...
After being discharged several times by the hospital as medically fit (which she might of been) was not physically fit. The stay at Brooklyn House was part of a care package and from the very first minutes, the staff had taken control as the discharge from hospital had been incorrect. Once the period of settling in, confidence, strength and rehabilitation was quickly established. The staff were all very attentive and caring. It was a very happy atmosphere and helped a great deal in the rehabilitation and return home.
Review from B W (Friend of Resident) published on 18 October 2024 Submitted via Postal Card•
Overall Experience
From owners to maintenance man, everyone gets involved and delivers a very personal service to their "guests". I am a regular visitor and am treated with the same care and interest as the Brooklyn House "guests" receive throughout their stay.
From owners to maintenance man, everyone gets involved and delivers a very personal service to their "guests". I am a regular visitor and am treated with the same care and interest as the Brooklyn House "guests" receive throughout their stay.
Review from S W (Wife of Resident) published on 2 May 2024 Submitted via Postal Card•
Overall Experience
From the moment my husband was placed in the care of Brooklyn House, my fears were erased. The staff took the time to explain the whole process and show me around. They take exceptional care of my husband and all the residents under their care.
From the moment my husband was placed in the care of Brooklyn House, my fears were erased. The staff took the time to explain the whole process and show me around. They take exceptional care of my husband and all the residents under their care.
Review from Gale W (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card•
Overall Experience
My dad was at Brooklyn House for respite and was treated so well by staff, as was I. The staff were so down to earth, friendly and caring. Sadly he died whilst there but was really well cared for in his final days and would want to thank staff for all their efforts. All of the staff also supported...
My dad was at Brooklyn House for respite and was treated so well by staff, as was I. The staff were so down to earth, friendly and caring. Sadly he died whilst there but was really well cared for in his final days and would want to thank staff for all their efforts. All of the staff also supported me magnificently well after I lost him and their kindness knew no bounds.
↩Reply from Jilesh Patel, Owner at Brooklyn House
Dear Gale, thank you so much for giving us the chance to care for Dad. It was an honour and he'll truly be missed by all at Brooklyn House.
Review from T S (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card•
Overall Experience
Fantastic care. Friendly staff and care.
Fantastic care. Friendly staff and care.
Review from Karen S (Daughter of Resident) published on 19 January 2024 Submitted via Website•
Overall Experience
Our mother originally was a resident for respite care, but we decided that her care would continue as she was so well looked after. She was always kept clean and the staff always tried their hardest to make sure all of her needs were met. Mum was unable to feed herself so the staff liquidised her...
Our mother originally was a resident for respite care, but we decided that her care would continue as she was so well looked after. She was always kept clean and the staff always tried their hardest to make sure all of her needs were met. Mum was unable to feed herself so the staff liquidised her food and fed her. Brooklyn House was always clean and never smelled. The rooms were nicely decorated and staff were always friendly and approachable. Our mother was in hospital for 2 months before going to Brooklyn House as she had a bad fall, she then went for respite care as she was so poorly after her fall when she was discharged from hospital. Unfortunately, our mother passed away due to deteriorating vascular dementia, but we would have continued to have her in Brooklyn House if this had not happened.
↩Reply from Jilesh Patel, Owner at Brooklyn House
It was a pleasure and honour caring for Mum and she'll be truly missed by all at Brooklyn House.
Review from Samantha F (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card•
Overall Experience
My dad has been living at Brooklyn House since mid-December. Whilst here the staff have been really helpful, pushing for the assistance Dad needs. They are also great at keeping us informed with what is happening to Dad.
My dad has been living at Brooklyn House since mid-December. Whilst here the staff have been really helpful, pushing for the assistance Dad needs. They are also great at keeping us informed with what is happening to Dad.
↩Reply from Jilesh Patel, Owner at Brooklyn House
Thank you for your lovely, lovely review. As always we strive to do the best by our residents and constantly make improvements where possible.
Review from Dawn J (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card•
Overall Experience
When mum came to Brooklyn House she was taken care of very well, the staff were fantastic. Could be a bit warmer on colder days.
Overall I'm happy.
When mum came to Brooklyn House she was taken care of very well, the staff were fantastic. Could be a bit warmer on colder days.
Overall I'm happy.
↩Reply from Jilesh Patel, Owner at Brooklyn House
Thank you very much for your review which is highly appreciated. We always try our best to make improvements where possible. Our heating system we have improved now and installed more radiators in the communal areas as well as increased the temperature as the days are getting colder to ensure our residents are comfortable.
Review from A C (Resident / Service User) published on 20 February 2023 Submitted via Postal Card•
Overall Experience
I find the staff very friendly.
I find the staff very friendly.
Review from V K (Niece of Resident) published on 20 February 2023 Submitted via Postal Card•
Overall Experience
Auntie has been with this facility for a long time and they have provided her with comfort and care consistently. She always seems clean and the staff that I've met are lovely.
Auntie has been with this facility for a long time and they have provided her with comfort and care consistently. She always seems clean and the staff that I've met are lovely.
Review from N F (Daughter of Resident) published on 15 November 2021 Submitted via Postal Card•
Overall Experience
My father has been a resident at Brooklyn House for a year. The staff are truly amazing and they keep us well informed and are a lovely bunch of kind people. It's not the Ritz but it's clean and that's all you need.
My father has been a resident at Brooklyn House for a year. The staff are truly amazing and they keep us well informed and are a lovely bunch of kind people. It's not the Ritz but it's clean and that's all you need.
Review from F W (Brother of Resident) published on 15 November 2021 Submitted via Postal Card•
Overall Experience
Over the extended period of time, I have always found the management very helpful and willing to assist. The staff and helpers are kind and understanding. The food has always looked good and well presented in the right manner very professional.
The only slight criticism I have is sometimes the...
Over the extended period of time, I have always found the management very helpful and willing to assist. The staff and helpers are kind and understanding. The food has always looked good and well presented in the right manner very professional.
The only slight criticism I have is sometimes the tidiness and the cleaning of the room needs improving. However, I and my sister are satisfied with the care home and would like to thank them for their care and support.
Review from S R (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card•
Overall Experience
Very likely to recommend the home its a fantastic home.
Very likely to recommend the home its a fantastic home.
Review from S W (Husband of Resident) published on 26 October 2021 Submitted via Postal Card•
Overall Experience
The carers in the home are all great people and they are there for everyone, so it never becomes a problem to them as they all do their job very well 10 out of 10.
My wife is well pleased.
The carers in the home are all great people and they are there for everyone, so it never becomes a problem to them as they all do their job very well 10 out of 10.
My wife is well pleased.
Review from M C (Daughter of Resident) published on 12 October 2021 Submitted via Postal Card•
Overall Experience
The staff at Brooklyn House have been so very helpful and accommodating to my dad. They are friendly and treat my dad with dignity. When visiting they are always on hand for a chat.
The manager is very understanding and open to conversation with us. Four members of staff are amazing and as a...
The staff at Brooklyn House have been so very helpful and accommodating to my dad. They are friendly and treat my dad with dignity. When visiting they are always on hand for a chat.
The manager is very understanding and open to conversation with us. Four members of staff are amazing and as a family, we are very happy.
Review from G C (Granddaughter of Resident) published on 12 October 2021 Submitted via Postal Card•
Overall Experience
The staff at Brooklyn House have been very accommodating. Understandably having a loved one not around you every day is extremely hard. However, the care and attention given to my grandad have helped to build trust between this care home and our family. Thank you for giving us peace of mind and for...
The staff at Brooklyn House have been very accommodating. Understandably having a loved one not around you every day is extremely hard. However, the care and attention given to my grandad have helped to build trust between this care home and our family. Thank you for giving us peace of mind and for looking after our grandad.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Brooklyn House.
Upcoming Events
There are no upcoming events for Brooklyn House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Brooklyn House.
Accreditations
There are no accreditations posted yet for Brooklyn House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Brooklyn House
What types of Care is Brooklyn House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brooklyn House have?
There are 16 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Brooklyn House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brooklyn House to the centre of Clacton-on-Sea?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklyn House to verify any information. View our terms and conditions. Brooklyn House has a Basic Service -what a Basic Service includes.