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Brooklyn House

22/24 Nelson Road, Clacton-on-Sea, Essex CO15 1LU
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Brooklyn House, Clacton-on-Sea

Care Provided by Brooklyn House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Brooklyn Care Ltd
  • Private Owned

Person in charge

  • Chelcie Murray(Registered Managers)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
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Brooklyn House Reviews (31)

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9.4

Brooklyn House has a Review Score of 9.4 (9.420) out of 10, based on 6 reviews in the last 2 years. Over all time Brooklyn House has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Mark C (Son of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

This was Mum's second stay at Brooklyn House. Both stays were for respite care. Despite dementia being present Mum remembered the home and the staff on her second stay. This is testament to the care, attention and dignity that all the staff showed Mum. Unfortunately she passed away while in their care. But knowing she was in a safe and caring environment and the support the family were given made her stay a happy one.

Reply from Jilesh Patel, Owner at Brooklyn House
Dear Mark,
Thank you so much for your heartfelt review.

It is incredibly touching to know that she remembered our home and staff during her second stay. We see this as the ultimate testament to the genuine bonds our team builds with residents; it truly shows that even when memory fades, the...  

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Review from Annette B (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

We are extremely happy with the care our father recieves. We feel all his needs are met.

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Review from Bill G (Son of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

Staff very friendly & caring for residents. Mam seems to have settled in & thinks she is at a holiday home. Lots of activities always going on.

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Review from Anne B (Daughter of Resident) published on 12 January 2025 Submitted via Postal Card
Overall Experience

Excellent care home, all the staff are so nice in the care of my relative, all very tuned into her needs and treat her with great care and empathy. All areas of the home are always clean and tidy with everybody joining in with activities. Bedrooms are lovely and can be filled with resident's own belongings to make them feel more at home. Would definitely recommend it to anyone.

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Review from H C (Daughter-in-law of Resident) published on 12 January 2025 Submitted via Postal Card
Overall Experience

After being discharged several times by the hospital as medically fit (which she might of been) was not physically fit. The stay at Brooklyn House was part of a care package and from the very first minutes, the staff had taken control as the discharge from hospital had been incorrect. Once the period of settling in, confidence, strength and rehabilitation was quickly established. The staff were all very attentive and caring. It was a very happy atmosphere and helped a great deal in the rehabilitation and return home.

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Review from B W (Friend of Resident) published on 18 October 2024 Submitted via Postal Card
Overall Experience

From owners to maintenance man, everyone gets involved and delivers a very personal service to their "guests". I am a regular visitor and am treated with the same care and interest as the Brooklyn House "guests" receive throughout their stay.

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Review from S W (Wife of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

From the moment my husband was placed in the care of Brooklyn House, my fears were erased. The staff took the time to explain the whole process and show me around. They take exceptional care of my husband and all the residents under their care.

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Review from Gale W (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

My dad was at Brooklyn House for respite and was treated so well by staff, as was I. The staff were so down to earth, friendly and caring. Sadly he died whilst there but was really well cared for in his final days and would want to thank staff for all their efforts. All of the staff also supported me magnificently well after I lost him and their kindness knew no bounds.

Reply from Jilesh Patel, Owner at Brooklyn House

Dear Gale, thank you so much for giving us the chance to care for Dad. It was an honour and he'll truly be missed by all at Brooklyn House.

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Review from T S (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

Fantastic care. Friendly staff and care.

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Review from Karen S (Daughter of Resident) published on 19 January 2024 Submitted via Website
Overall Experience

Our mother originally was a resident for respite care, but we decided that her care would continue as she was so well looked after. She was always kept clean and the staff always tried their hardest to make sure all of her needs were met. Mum was unable to feed herself so the staff liquidised her food and fed her. Brooklyn House was always clean and never smelled. The rooms were nicely decorated and staff were always friendly and approachable. Our mother was in hospital for 2 months before going to Brooklyn House as she had a bad fall, she then went for respite care as she was so poorly after her fall when she was discharged from hospital. Unfortunately, our mother passed away due to deteriorating vascular dementia, but we would have continued to have her in Brooklyn House if this had not happened.

Reply from Jilesh Patel, Owner at Brooklyn House

It was a pleasure and honour caring for Mum and she'll be truly missed by all at Brooklyn House.

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Review from Samantha F (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

My dad has been living at Brooklyn House since mid-December. Whilst here the staff have been really helpful, pushing for the assistance Dad needs. They are also great at keeping us informed with what is happening to Dad.

Reply from Jilesh Patel, Owner at Brooklyn House

Thank you for your lovely, lovely review. As always we strive to do the best by our residents and constantly make improvements where possible.

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Review from Dawn J (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience
When mum came to Brooklyn House she was taken care of very well, the staff were fantastic. Could be a bit warmer on colder days.

Overall I'm happy.

Reply from Jilesh Patel, Owner at Brooklyn House
Thank you very much for your review which is highly appreciated. We always try our best to make improvements where possible.

Our heating system we have improved now and installed more radiators in the communal areas as well as increased the temperature as the days are getting colder to ensure our residents are comfortable.

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Review from A C (Resident / Service User) published on 20 February 2023 Submitted via Postal Card
Overall Experience

I find the staff very friendly.

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Review from V K (Niece of Resident) published on 20 February 2023 Submitted via Postal Card
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Auntie has been with this facility for a long time and they have provided her with comfort and care consistently. She always seems clean and the staff that I've met are lovely.

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Review from N F (Daughter of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience

My father has been a resident at Brooklyn House for a year. The staff are truly amazing and they keep us well informed and are a lovely bunch of kind people. It's not the Ritz but it's clean and that's all you need.

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Review from F W (Brother of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience
Over the extended period of time, I have always found the management very helpful and willing to assist. The staff and helpers are kind and understanding. The food has always looked good and well presented in the right manner very professional.

The only slight criticism I have is sometimes the tidiness and the cleaning of the room needs improving. However, I and my sister are satisfied with the care home and would like to thank them for their care and support.

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Review from S R (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card
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Very likely to recommend the home its a fantastic home.

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Review from S W (Husband of Resident) published on 26 October 2021 Submitted via Postal Card
Overall Experience
The carers in the home are all great people and they are there for everyone, so it never becomes a problem to them as they all do their job very well 10 out of 10.

My wife is well pleased.

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Review from M C (Daughter of Resident) published on 12 October 2021 Submitted via Postal Card
Overall Experience
The staff at Brooklyn House have been so very helpful and accommodating to my dad. They are friendly and treat my dad with dignity. When visiting they are always on hand for a chat.

The manager is very understanding and open to conversation with us. Four members of staff are amazing and as a family, we are very happy.

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Review from G C (Granddaughter of Resident) published on 12 October 2021 Submitted via Postal Card
Overall Experience

The staff at Brooklyn House have been very accommodating. Understandably having a loved one not around you every day is extremely hard. However, the care and attention given to my grandad have helped to build trust between this care home and our family. Thank you for giving us peace of mind and for looking after our grandad.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Brooklyn House

What types of Care is Brooklyn House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brooklyn House have?

There are 16 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Brooklyn House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Brooklyn House to the centre of Clacton-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklyn House to verify any information. View our terms and conditions. Brooklyn House has a Basic Service -more info.