Cameron House

Plumleys, Pitsea, Basildon SS13 1NQ
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9.6 51 Reviews
  • Cameron House, Basildon
Welcome to Cameron House, a purpose-built care home nestled in the vibrant community of Basildon. Conveniently located with easy access to nearby amenities and transportation, Cameron House offers both residential and dementia care in a pleasant and welcoming environment.

Cameron House is committed to treating each resident as a unique individual, tailoring care to support them in achieving a fulfilling and relaxed daily lifestyle. Residents enjoy access to a range of hobbies and entertainment options, ensuring their days are enriched with meaningful activities.

Step outside and unwind in the beautifully landscaped gardens, where residents can soak up the sunshine from the patio or retreat to the summer house for moments of tranquillity. Mealtimes at Cameron House are a delightful experience, with versatile options that cater to personal dietary preferences and choices of dining location.

If you'd like to experience the warmth and professionalism of the team first hand, book a visit to Cameron House to find out more about how they're dedicated to providing exceptional care in a setting that feels just like home.

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Care Provided by Cameron House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Heidi Bowry (Manager)
  • Admission Criteria
    • To admit within 24 hrs once initial assessment done
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cameron House Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • Cameron House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Cameron House Reviews (51)

Total of 51, showing 21-40
9.6

Cameron House has a Review Score of 9.6 (9.648) out of 10, based on 12 reviews in the last 2 years. Over all time Cameron House has 51 reviews.

Overall Experience

  • 35
  • 15
  • 1
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Date Published

51
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7
12
39

Review from Desmond B (Son of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time Dad has been in Cameron House Care Home all the staff have been excellent. The carers and cleaning staff have always tried to help Dad! The only complaint I have is the food has been below the previous care home. Some days are ok but generally, Fridays are very poor, chicken breast (which
is dry and tough) seems to be served four or five times over a two-week period! I have had to bring in food to Dad so he can have something to eat.

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Review from Lisa B (Daughter of Resident) published on 26 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been with Cameron House for two years. The team are so caring and kind. They treat all the residents like they are their own family.
During lockdown, I had no worries as I knew Mum was being looked after so well, I would call regular and get an honest update.

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Review from Steven H (Son of Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Cameron House to anyone looking for a care home. Mum has been happy and content since she arrived in September last year.

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Review from Ann E (Niece of Resident) published on 17 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but praise for all the staff. So dedicated, doing great and going above and beyond. Thank you is not enough for what you are doing. Look forward to some sort of normal soon.

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Review from Marie R (Daughter of Resident) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been in the nursing home for 7 months and in that time she has had to cope with all the ups and downs of the pandemic. The staff have been brilliant and she has settled in well. Nothing is too much trouble for them in these challenging times and I cannot thank them enough for all
their hard work and commitment. My mother was very ill when she arrived at Cameron House and the improvement she has made is all down to the care, compassion and dedication given by the team.
Thank you.

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Review from M H (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I have not been able to visit Mum because of lockdown, I have been in constant contact by telephone both with the carers and Mum. I know that she has been well cared for, especially during these difficult times.

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Review from Raymond H (Son of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care at the care home very good and staff always very helpful and ready to answer any queries I may have.

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Review from W A (Daughter of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since she has been in the home she has been happy and she has company. She is well looked after by the staff. I know she is safe.

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Review from S C (Daughter of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last year and a half that my dad has been a resident, all staff have cared and looked after him very well. In regards to communication with shift changeovers, I think this is a bit lapse at times, also haveing to chase up visits from doctors regarding Dads medications. Overall, the staff make
it a happy environment for my dad to be in. I, myself, get on so well with all of the staff.

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Review from P D (Son of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but good things to say about the staff at Cameron House. The love, care and professionalism they have shown through the coronavirus situation has gone beyond the call of duty. I have so much admiration for them all and would not fail to recommend Cameron House to others. Even before the
coronavirus happened, they were all still a credit to your company.

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Review from Kelly A (Granddaughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad has only just recently moved to this care home. He's been in a couple, this is the first time he's told us he likes a place. We are so happy for him and cannot wait to get back to see him when this is all over, keep up the great work guys.

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Review from Karla S (Granddaughter of Resident) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cameron house went above and beyond for my granddad who sadly passed away last month they made sure he was well looked after cared for him above what they had to do and even looked after me and my family the staff deserve so much thank you so much for you did for me and my family.

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Review from Vicky C (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with Cameron House. They look after my Mum very well. Staff are always on hand and willing to help. Food excellent. Very pleased all round.

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Review from Julia S (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been fighting a battle with Social Services to make my mum safe. Just checking proved that she was unsafe.
Respite at Cameron House became permanent and mum has changed so much. She has become more independent again, eating well and her mood has improved in such a short time. Care at Cameron
House is excellent and friendly.

Reply from Kim Jeeves, Home Manager at Cameron House

I will pass these positive comments on to our team, kindest regards.


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Review from P G (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home for 4 months now and she is completely bedridden but the staff are very good at turning her and administering drinks every few hours. It is just a shame she is stuck in her room all day and unable to interact with other residents. I believe the staff make time to sit with
her though and appreciate this.

Reply from Kim Jeeves, Home Manager at Cameron House

I will pass these reviews on to our staff.


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Review from Vera K (Friend of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Well pleased with the care my friend gets.

Reply from Kim Jeeves, Home Manager at Cameron House

I will pass these lovely comments on to our team.


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Review from K C (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this care home are excellent although often under pressure.
With the number of dementia cases, they need more staff.
Staff are friendly and hard-working, kind and considerate. Food is excellent.
The furniture in the lounge could do with updating but this is Larkswood and the standard
of care is more important.

Reply from kim jeeves, home menager at Cameron House

I will pass these kind words onto our team


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Review from P M (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been at Cameron House since November 2017 but I have been pleasantly surprised by the care and concern and professionalism of the staff.


Any queries are dealt with promptly and efficiently. There is a pleasant atmosphere in the home and my mother has been helped with her personal

care by the staff with cheerfulness and dignity. The home is always kept clean and fresh.

Reply from Kim Jeeves, home menager at Cameron House

Thank you for your kind words we will pass them on to our team


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Review from P A (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived in this care home for quite a number of years. Over this time she has been cared for by interested well-educated staff in an encouraging atmosphere. My brothers and I certainly think she has lived well and for so long because of the care she receives.

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Review from Peter R (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cameron House is extremely well managed throughout. From the staff, food choice and the overall appearance of inside the building and also the garden's outside. It gives me peace of mind to know that my mum is in very experienced hands and is safe and secure.

Reply from kim jeeves, home manager at Cameron House

Thank you for your kind words I will pass this review onto our team.


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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Cameron House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Cameron House is calculated as follows: ( (106 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 142 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cameron House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Heidi

Heidi Bowry

Job Title: Care Home Manager

Joined: 2024

Cameron House is located in a residential area of Pitsea in Basildon. This purpose-built care home has been designed with our residents in mind and offers good access to local transport links and amenities. The home offers light and airy accommodation and has a private and secure garden where residents can sit and enjoy socialising in privacy.


Cameron House has a warm and welcoming environment in which we deliver excellent standards of care. The highly trained team are on hand to assist in making our residents ’ lives independent and satisfying as well as relaxing.


At Cameron House, our resident’s families and friends are always welcome and we encourage involvement in our resident’s daily life and social activities.


Our residents benefit from a secure safe environment, all our spacious rooms have their own en-suite toilet. Each day there is a choice of freshly prepared meals catering for all dietary needs. Our clean and pleasant lounges offer an excellent environment to socialise with fellow residents and families and a robust activities program provides stimulation and entertainment.


Please feel free to contact the home and come visit us, we would be happy to show you around no appointment is necessary.