Cameron House

Plumleys, Pitsea, Basildon SS13 1NQ
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9.8 52 Reviews
  • Cameron House, Basildon
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Care Provided by Cameron House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300

Prices may increase depending on the individuals needs

These prices are only a guideline, please contact Cameron House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Heidi Bowry (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Cameron House Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.

Parking

  • Cameron House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.

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Cameron House Reviews (52)

9.8

Cameron House has a Review Score of 9.8 (9.815) out of 10, based on 11 reviews in the last 2 years.
Over all time Cameron House has 52 reviews.

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Date Published
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Reviewer Connection to Cameron House
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Total of 52, showing 21-40
Review from James H (Son of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The improvement in my mother is very high in a very short time. The management and staff are excellent and I feel so much better knowing my mother has people like herself who she mixes with all the time. The cleanliness and food are also of a very high standard. Would recommend to anybody who was looking
for a lovely home for their parents.
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Review from Desmond B (Son of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the time Dad has been in Cameron House Care Home all the staff have been excellent. The carers and cleaning staff have always tried to help Dad! The only complaint I have is the food has been below the previous care home. Some days are ok but generally, Fridays are very poor, chicken breast (which
is dry and tough) seems to be served four or five times over a two-week period! I have had to bring in food to Dad so he can have something to eat.
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Review from Lisa B (Daughter of Resident) published on 26 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Cameron House for two years. The team are so caring and kind. They treat all the residents like they are their own family.
During lockdown, I had no worries as I knew Mum was being looked after so well, I would call regular and get an honest update.
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Review from Steven H (Son of Resident) published on 20 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Cameron House to anyone looking for a care home. Mum has been happy and content since she arrived in September last year.
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Review from Ann E (Niece of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing but praise for all the staff. So dedicated, doing great and going above and beyond. Thank you is not enough for what you are doing. Look forward to some sort of normal soon.
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Review from Marie R (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has only been in the nursing home for 7 months and in that time she has had to cope with all the ups and downs of the pandemic. The staff have been brilliant and she has settled in well. Nothing is too much trouble for them in these challenging times and I cannot thank them enough for all
their hard work and commitment. My mother was very ill when she arrived at Cameron House and the improvement she has made is all down to the care, compassion and dedication given by the team.
Thank you.
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Review from M H (Daughter of Resident) published on 4 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although I have not been able to visit Mum because of lockdown, I have been in constant contact by telephone both with the carers and Mum. I know that she has been well cared for, especially during these difficult times.
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Review from Raymond H (Son of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care at the care home very good and staff always very helpful and ready to answer any queries I may have.
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Review from W A (Daughter of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since she has been in the home she has been happy and she has company. She is well looked after by the staff. I know she is safe.
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Review from S C (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the last year and a half that my dad has been a resident, all staff have cared and looked after him very well. In regards to communication with shift changeovers, I think this is a bit lapse at times, also haveing to chase up visits from doctors regarding Dads medications. Overall, the staff make
it a happy environment for my dad to be in. I, myself, get on so well with all of the staff.
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Review from P D (Son of Resident) published on 14 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but good things to say about the staff at Cameron House. The love, care and professionalism they have shown through the coronavirus situation has gone beyond the call of duty. I have so much admiration for them all and would not fail to recommend Cameron House to others. Even before the
coronavirus happened, they were all still a credit to your company.
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Review from Kelly A (Granddaughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandad has only just recently moved to this care home. He's been in a couple, this is the first time he's told us he likes a place. We are so happy for him and cannot wait to get back to see him when this is all over, keep up the great work guys.
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Review from Karla S (Granddaughter of Resident) published on 2 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cameron house went above and beyond for my granddad who sadly passed away last month they made sure he was well looked after cared for him above what they had to do and even looked after me and my family the staff deserve so much thank you so much for you did for me and my family.
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Review from Vicky C (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with Cameron House. They look after my Mum very well. Staff are always on hand and willing to help. Food excellent. Very pleased all round.
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Review from Julia S (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been fighting a battle with Social Services to make my mum safe. Just checking proved that she was unsafe.
Respite at Cameron House became permanent and mum has changed so much. She has become more independent again, eating well and her mood has improved in such a short time. Care at Cameron
House is excellent and friendly.
Reply from Kim Jeeves, Home Manager at Cameron House
I will pass these positive comments on to our team, kindest regards.
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Review from P G (Daughter of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in this care home for 4 months now and she is completely bedridden but the staff are very good at turning her and administering drinks every few hours. It is just a shame she is stuck in her room all day and unable to interact with other residents. I believe the staff make time to sit with
her though and appreciate this.
Reply from Kim Jeeves, Home Manager at Cameron House
I will pass these reviews on to our staff.
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Review from Vera K (Friend of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home. Well pleased with the care my friend gets.
Reply from Kim Jeeves, Home Manager at Cameron House
I will pass these lovely comments on to our team.
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Review from K C (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home are excellent although often under pressure.
With the number of dementia cases, they need more staff.
Staff are friendly and hard-working, kind and considerate. Food is excellent.
The furniture in the lounge could do with updating but this is Larkswood and the standard
of care is more important.
Reply from kim jeeves, home menager at Cameron House
I will pass these kind words onto our team
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Review from P M (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has only been at Cameron House since November 2017 but I have been pleasantly surprised by the care and concern and professionalism of the staff.


Any queries are dealt with promptly and efficiently. There is a pleasant atmosphere in the home and my mother has been helped with her personal

care by the staff with cheerfulness and dignity. The home is always kept clean and fresh.
Reply from Kim Jeeves, home menager at Cameron House
Thank you for your kind words we will pass them on to our team
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Review from P A (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has lived in this care home for quite a number of years. Over this time she has been cared for by interested well-educated staff in an encouraging atmosphere. My brothers and I certainly think she has lived well and for so long because of the care she receives.
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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Cameron House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Cameron House is calculated as follows: ( (107 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 130 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cameron House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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