Cameron House is a purpose-built Basildon facility, offering residential care from a pleasant part of the community with good access to nearby amenities and transport.
This residential service is set up to treat each user as an individual, helping them to achieve a daily lifestyle that is both satisfying and relaxing, with access to hobbies and other entertainments.
Landscaped gardens can be enjoyed from a patio and summer house and mealtimes are also versatile to personal choice, in terms of diet and where they are served.
Group: Larchwood Care
Person in charge: Kim Jeeves (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: To admit within 24 hrs once initial assessment done. Ages 65+.
Single Rooms: 40
Shared Rooms: 2
Rooms with ensuite WC: 42
Facilities & Services: Respite Care • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Cameron House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Cameron House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Cameron House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.654 for Cameron House is calculated as follows: ( (158 Excellents x 5) + (61 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 228 Ratings = 4.654
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Cameron House is based on 12 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cameron House has a Review Score of 9.7 (9.654) from 19 Reviews
Review submitted from a Postal Card by Julia S (Daughter of Resident) on Wednesday 28 March 2018. Relates to January 2018.
I have been fighting a battle with Social Services to make my mum safe. Just checking proved that she was unsafe.
Respite at Cameron House became permanent and mum has changed so much. She has become more independent again, eating well and her mood has improved in such a short time. Care at Cameron House is excellent and friendly.
How likely would you be to recommend Cameron House? Extremely Likely
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Kim Jeeves, Home Manager at Cameron House responded to this review on 29 Mar 2018:
I will pass these positive comments on to our team, kindest regards.
Review submitted from a Postal Card by P G (Daughter of Resident) on Wednesday 7 March 2018. Relates to February 2018.
Mum has been in this care home for 4 months now and she is completely bedridden but the staff are very good at turning her and administering drinks every few hours. It is just a shame she is stuck in her room all day and unable to interact with other residents. I believe the staff make time to sit with her though and appreciate this.
How likely would you be to recommend Cameron House? Likely
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Kim Jeeves, Home Manager at Cameron House responded to this review on 08 Mar 2018:
I will pass these reviews on to our staff.
Review submitted from a Postal Card by Vera K (Friend of Resident) on Monday 29 January 2018. Relates to January 2018.
Very good care home. Well pleased with the care my friend gets.
How likely would you be to recommend Cameron House? Likely
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Kim Jeeves, Home Manager at Cameron House responded to this review on 29 Jan 2018:
I will pass these lovely comments on to our team.
Review submitted from a Postal Card by K C (Daughter of Resident) on Thursday 18 January 2018. Relates to December 2017.
The staff at this care home are excellent although often under pressure.
With the number of dementia cases, they need more staff.
Staff are friendly and hard-working, kind and considerate. Food is excellent.
The furniture in the lounge could do with updating but this is Larkswood and the standard of care is more important.
How likely would you be to recommend Cameron House? Likely
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kim jeeves, home menager at Cameron House responded to this review on 19 Jan 2018:
I will pass these kind words onto our team
Review submitted from a Postal Card by P M (Daughter of Resident) on Tuesday 16 January 2018. Relates to January 2018.
My mother has only been at Cameron House since November 2017 but I have been pleasantly surprised by the care and concern and professionalism of the staff.
Any queries are dealt with promptly and efficiently. There is a pleasant atmosphere in the home and my mother has been helped with her personal care by the staff with cheerfulness and dignity. The home is always kept clean and fresh.
How likely would you be to recommend Cameron House? Likely
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Kim Jeeves, home menager at Cameron House responded to this review on 16 Jan 2018:
Thank you for your kind words we will pass them on to our team
Review submitted from a Postal Card by P A (Daughter of Resident) on Tuesday 31 October 2017. Relates to October 2017.
My mother has lived in this care home for quite a number of years. Over this time she has been cared for by interested well-educated staff in an encouraging atmosphere. My brothers and I certainly think she has lived well and for so long because of the care she receives.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Peter R (Son of Resident) on Monday 30 October 2017. Relates to October 2017.
Cameron House is extremely well managed throughout. From the staff, food choice and the overall appearance of inside the building and also the garden's outside. It gives me peace of mind to know that my mum is in very experienced hands and is safe and secure.
How likely would you be to recommend Cameron House? Extremely Likely
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kim jeeves, home manager at Cameron House responded to this review on 31 Oct 2017:
Thank you for your kind words I will pass this review onto our team.
Review submitted from a Postal Card by Christine F (Daughter of Resident) on Thursday 20 July 2017. Relates to July 2017.
My father has been a resident in Cameron House for the past year. He is very happy there and has a good rapport with the staff. Additional staff would be welcome but obviously not cost effective from a business point of view.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Jackie B (Wife of Resident) on Wednesday 19 July 2017. Relates to July 2017.
Very caring home, staff friendly and helpful.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Hazel T (Wife of Resident) on Tuesday 18 July 2017. Relates to July 2017.
Cameron House is a lovely care home beautifully furnished, light, bright and welcoming. The manager is absolutely brilliant and only too happy to sort out any problems or queries, all the carers do their job well with patience and understanding. The food is excellent and plentiful. I could not wish for a better place for my husband.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by T P G (Son of Resident) on Wednesday 12 July 2017. Relates to July 2017.
Helpful, friendly staff, superb care, very clean.
How likely would you be to recommend Cameron House? Extremely Likely
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Kim Jeeves, Home Manager at Cameron House responded to this review on 12 Jul 2017:
Thank you for your positive comments they will be passed on to the team.
Review submitted from a Postal Card by Gary D (Son of Resident) on Thursday 25 May 2017. Relates to May 2017.
My mother has been in the home for five days, she is not easy at the best of times but her dementia is getting worse yet the staff have been loving, caring and understanding at all times. Facilities are clean and tidy. The food is excellent.
My only concern was my mother's clothes, she is happy to wear her nightshirt during the day, I believe the problem was with her not the staff
How likely would you be to recommend Cameron House? Likely
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Review submitted from a Postal Card by Vicky C (Daughter of Resident) on Thursday 18 May 2017. Relates to May 2017.
Cameron House came highly recommended by family, friends and Gp's. My mum gets looked after very well by staff, it's very comforting to know that my mum is safe and happy. Home is very clean food is excellent. I cannot help to say that Cameron House is just simply the best and it ticks all the needs that my mother needs. I am very happy with everything.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Marilyn S (Daughter of Resident) on Friday 12 May 2017. Relates to April 2017.
Mum's dementia suddenly got a lot worse following an infection and we quickly had to find help for her. She could not look after herself and had no sense of time or place. We found Cameron House close to mum and we are so pleased there was a place and she was accepted. We no longer have to worry about her a she is in the best of care. Her medicines, her fluids and food intake, her cleanliness and dressing are all supervised. The home is clean, rooms are good and there are always activities being put on.
The staff, management, everyone is so caring, helpful, patient and are just brilliant.
Whilst mums dementia will not improve her overall health and wellbeing has enormously. Thank you so much
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by J M (Daughter of Resident) on Tuesday 9 May 2017. Relates to April 2017.
I have found the manager of this home to be very informative and very helpful. My mother had problems settling in but was helped on every level to adjust to her new life in a care home. We were able to place a lot of her own belongings in her room which made things familiar for her which helped her settle.
How likely would you be to recommend Cameron House? Likely
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Kim Jeeves, Home Manager at Cameron House responded to this review on 12 May 2017:
On behalf of our team, I would like to thank you for your lovely reviews.
Review submitted from a Postal Card by Sandy M (Brother of Resident) on Monday 12 September 2016. Relates to August 2016.
Brother settled in well but doesn't join in activities but that's just the way he is. Cleanliness absolutely excellent, food choices are very good and cooked well. Staff friendly and level of care excellent. The expense of this and mainly all care homes is unfair, especially to people who own their own houses as people who don't get the same care! For free! Or at Government expense! My brother was a rear-gunner war hero, helped Great Britain win the war, was so brave and worked hard but is penalised, he deserves to be looked after at this high standard without losing his home.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Katie M (Daughter of Resident) on Thursday 8 September 2016. Relates to September 2016.
Mum has been a resident at Cameron House for 18 months and is in a reassuring and caring environment. Many of the staff have worked together for a long time and create a great atmosphere for all who come to stay or visit. This is not a care home, it is a home that cares.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by Glynis C (Daughter of Resident) on Monday 20 June 2016. Relates to June 2016.
My mother is very happy at Cameron House, she enjoys the entertainment and company of the staff and residents. She is very well looked after and the food is exceptionally good. Her room is always clean and tidy. Her washing is always lovely and clean. I am so happy and don't need to worry about her at all.
How likely would you be to recommend Cameron House? Extremely Likely
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Review submitted from a Postal Card by J H (Son of Resident) on Sunday 22 May 2016. Relates to May 2016.
The staff at Cameron House are hard working, polite , caring, friendly and good in their positions. Management and office staff also excellent. Full Marks.
How likely would you be to recommend Cameron House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Cameron House