Cameron House

My mum is so happy there. Been to a few before, and I honestly have never seen her so sad and cried whenever I left. But Cameron House is amazing, it feels like your home. Wonderful staff, they chat to residents, look after them, and make them feel like they matter. My mum is so settled here now, eating well and putting on weight. Can't praise them enough.

My friends mum moved into Cameron house and the carers are lovely, friendly and very welcoming, it's clean , they have entertainment and my friends mum is happy which makes us happy, I would definitely say that Cameron house is one of the best care home in Basildon Essex

Following a recent stay in hospital Mum came out very poorly but within a couple of weeks she has picked up and is back to her usual self. It's all thanks to the staff and their great care.

My mum has been at Cameron House since June 2022 and whilst it was a massive change for Mum and the family. Home management and carers have helped Mum to settle in and helped me and my sister get used to and understand how Cameron House works for the residents. Working with them to ensure Mum's needs are met has been a journey. But I cannot thank them enough for all their hard work and understanding. The loving ways they have with my mum, I feel she is in safe hands.

My mother was at Cameron House for just over a year, and we were very happy with the way she was looked after and cared for. We found all of the staff to be approachable, efficient and friendly, and we have no concerns at all in the year she was at Cameron House.

My dad first came into the home in September and has had nothing but excellent care. He has recently been diagnosed with dementia and things are very confusing for him at times. He thinks he's in a hotel and that he's going to a restaurant and was getting very upset if he couldn't have a hot meal. The home manager and staff put some changes in and added an open & close sign just to help him understand when meal times are which really helped him. He has settled in very well and it's very reassuring to know that he is safe and well looked after. Thank you for everything you do on a day to day basis.

My Mum has been here since December 2022. I can honestly say she has been loved and cared for by Cameron House, the staff and management always go far and beyond to ensure her comfort and safety. Mum is happy here in her beautiful and comfortable room. Thank you.

Our Mum has been a resident for 3 years. During this time Mum has been well looked after. The staff do a great job and are very caring and approachable. Cameron House is spotlessly clean and has a range of activities provided, our Mum is limited in what she can do due to the later stages of Alzheimer's disease, but loves a dance! Would recommend this home to care for your loved ones.

My wife and I just want to say, how wonderful the staff are at Cameron House. Mum has settled in so well and the staff always have time to talk to us as well. And for Mum's 101 birthday, they made it a very special day.

I moved my mum down from Wales to Cameron House and my sisters and I believe that it's the best move we could have made. The manager and the staff were so helpful and I could not believe how friendly they were. So we moved Mum down during November 23, which was a major task on its own as Mum had not been out of the house for 8 years and was very nervous. After a six-hour drive, we arrived at Cameron House and Mum was made to feel at home and a part of the Cameron House family straight away. I'm not going to lie, there were a couple of teething problems with Mum's medication and her hearing, but generally she very quickly felt very at home. Mum has made a close friendship with the lovely lady in the room next door, along with others, added to that she has gone from someone who did not want to leave the safety and comfort of her armchairs to getting excited about going up to the lounge area and doing exercises and parties. I cannot thank the manager and the staff enough.

Thank you for your care.

Thank you to the manager and the team at Cameron House for looking after Dad so well. It was nice to know my Dad was happy there.

Need a proper chef. Need more carers, carers too rushed.

Appear understaffed at times, especially at weekends. Would like our mother to integrate more, however, ethos appears to dictate no forcing of residents to integrate where gentle cajoling would suffice. Will not leave her room unless her family take her out. We understand her dementia makes things difficult.

Firstly, the food in Cameron House Care Home is very poor, I have to ask my family and friends to bring me food in on various days of the week to supplement my diet. However, the care, cleanliness and laundry are all good. My room is adequate for my needs and overall, I am happy with the care home. All the care home needs is a new chef or cook as when contract cooks/chefs are used the quality of the food improves.

When we go to visit we're always met by happy and friendly staff. My cousin is very happy here. My cousin's personal needs are well cared for. He likes the food. My cousin loves being with people and enjoys the activities he takes part in. His room is always clean and tidy. His laundry and clothes are kept clean. This is an excellent car home and the management and team are always helpful, attentive and polite.

Attentive and friendly staff.

I have nothing but admiration for the staff working at the home. I find them caring and helpful.

I was extremely delighted when my aunt was admitted to Cameron House Care Home. The whole experience dealing with the staff has been excellent. I have found everyone to be very friendly, efficient, kind and always approachable. I am happy that my aunt is safe and very well looked after and she appears to be very happy herself. Altogether excellent.

My mother has been at Cameron House Care Home for over five years with dementia. The staff are so very kind and patient with her. I speak for all my family when I say we are so grateful to them for her care. Always clean and the food is fantastic!