Hollymede Cottage

61/63 Church End Lane, Runwell, Wickford SS11 7DP
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9.9 26 Reviews
  • Hollymede Cottage, Wickford

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 14 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1250

These prices are only a guideline, please contact Hollymede Cottage to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Herridge-Searle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (14)

Parking

  • Off street parking available

Total of 26, showing 21-26
9.9

Hollymede Cottage has a Review Score of 9.9 (9.905) out of 10, based on 26 reviews in the last 2 years. Over all time Hollymede Cottage has 26 reviews.

Overall Experience

  • 26
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Overall Experience  Overall Experience 5.0 out of 5

Finding Hollymede Cottage for my mum to be cared for in her last years was without a doubt the best decision we ever made for her. The moment my dad and I arrived to look around, without giving prior notice, it felt like a family welcoming us into their comfortable home. We seriously cannot fault the
care, attention and kindness they showed to my mum who unfortunately had dementia and was a resident at Hollymede for over six years. All of the staff go out of their way to make it a comfortable, happy environment to live in and family are encouraged to call in at any time to be included in their loved ones' lives as much as they can. You are constantly kept up to date with things, health, care, meals being served, invited to join in with various social gatherings and they cater as much as they can for each individual resident. Having experienced so much in Hollymede with my mum, I can honestly say that if I ever needed residential care I would choose Hollymede for myself! 100% recommend it!

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Overall Experience  Overall Experience 5.0 out of 5

A lovely, friendly atmosphere. Very caring staff. My aunt was very happy here. Lots of lovely photos taken by staff of her dancing, singing, painting, crafting. Her health deteriorated quite suddenly and she was cared for with love and kindness. Her end of life care was was exceptionally good. Couldn't
have asked for more.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the home for the past 5 years and we have nothing but praise for how they have looked after her. I would highly recommend Hollymede Cottage to anyone who has the difficult decision to put a loved one in a care home. Like anyone we had worries and concerns when she first went in,
but Hollymede is more like a 'home' than a care home. The carers are amazing as are the chefs in the kitchen. It's just like a big family. The staff go above and beyond, even going out of their way in their own time to purchase clothes on our behalf for my aunt, nothing is too much trouble. They are approachable, knowledgeable, and have always put our minds at rest if there are changes in my aunt (physically or mentally). The care home manager is always sending us updates and photos which is greatly appreciated. Myself and my family couldn't recommend this home and the staff highly enough. We feel very lucky to have my aunt being looked after here.

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Overall Experience  Overall Experience 5.0 out of 5

We found and chose Hollymede Cottage for my father, he has been living there for nearly two years now, and during this time his general health has improved vastly. There are home-cooked meals every day at Hollymede from its own kitchen and chef. My father is happy there and very well looked after. He
is always clean and comfortable when I visit him, and his room is also comfortable for him and a good size. Hollymede is a smaller care home and is a home for my father now, I've found every member of staff there truly caring professional and would recommend Hollymede Cottage.

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Overall Experience  Overall Experience 5.0 out of 5

When my grandad had to move into a home straight from the hospital I was worried however as soon as we came through the front door my worries melted away within an instant. My granddad has been here since the end of August and we feel so lucky he got placed here. The staffing team are all so lovely
and cares about the residents. It now feels like we have an extended family.
We couldn't have been luckier, I think my nan is still looking over her husband and made sure he went somewhere he would be looked after just as we do.
1000% recommend Hollymede Cottage.

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Overall Experience  Overall Experience 5.0 out of 5

Hollymede Cottage is a small care home. My initial impression was that it certainly doesn’t have a clinical feel. I think this, the experienced staff and the standard of food are the main reasons my father settled in so quickly.
From the top down the staff are professional and friendly. Continued development
and training are encouraged. Above all, they genuinely care for the residents. Meals are nutritious and maintain a high standard they are all cooked in-house.
All the resident's needs are catered for including visiting chiropractic and hairdressing. There is regular entertainment which everyone including families is welcome to enjoy. As such all are made to feel welcome and part of the wider family.
In particular, I value the fact that It is possible to discuss any problems or questions with the house manager. She is approachable and often her experience has proved invaluable.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Hollymede Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Hollymede Cottage is calculated as follows: ( (280 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 306 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollymede Cottage is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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