14 Wellesley Road, Clacton-on-Sea CO15 3PP
Haven Lodge is a Victorian house on a residential road within walking distance of Clacton on Sea town centre. The home blends itself into the environment and offers accommodation and support for seven Service Users with a learning disability.
Haven Lodge strives to offer excellent care in a welcoming, homely environment. It is a lively, bubbly home offering 24 hour care and support.
Each bedroom is ensuite and all Service Users’ are encouraged to personalise their room through decoration, furniture and belongings.
Staff are highly trained and continually supported to provide the greatest quality in care, and to maintain the dignity, individuality, privacy and independence of Service Users.
It is the aim to offer people with a learning disability the opportunity to acquire and practice life skills and achieve levels of competence and confidence, thus enabling those Service Users who wish to, to move towards more independent living.
Person in charge: Paul Wilkinson (Director)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 9 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • No Medical Intervention • Physical Disability • Substance Misuse • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke
Admission Information: Ages from 18 to 64.
Single Rooms: 9
Shared Rooms: 0
Rooms with ensuite WC: 9
Weekly Charges Guide: Personal Care Single £653 – £900 (These prices are only a guideline, please contact Haven Lodge to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
During day time hours
Latest Care Quality Commission* Report on Haven Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Haven Lodge has a Review Score of 5.6 (5.578)
The Review Score of 5.6 (maximum of 10) for Haven Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Haven Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.8 for Haven Lodge is calculated as follows: ( (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 10 Ratings = 3.8
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.778 Points relating to the number of positive Reviews for Haven Lodge is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 1.8 positive Reviews (9 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.8 Target = 0.556 , then divided by 2 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Carol R (Friend of Resident) on Tuesday 3 January 2017. Relates to December 2016.
The staff looking after my friend are very caring and friendly. The home is very clean and has been redecorated recently.
How likely would you be to recommend Haven Lodge? Likely
Overall Standard: Good
Care / Support: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
There are currently no Care Home Idol entrants who have performed at Haven Lodge