Silversea Lodge

46 Silversea Drive, Westcliff-on-Sea SS0 9XE
Review Us
16 Reviews
  • Silversea Lodge, Westcliff-on-Sea
Show Silversea Lodge on the Map

Care Provided by Silversea Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Liz Hay (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)
Are you the Owner/Manager of Silversea Lodge? View your Advertising Options

Silversea Lodge Reviews (16)

Over all time Silversea Lodge has 16 reviews.

Overall Experience
  • 15
  • 1
  • 0
  • 0
  • 0
Date Published
  • 16
  • 0
  • 0
  • 0
  • 16
Reviewer Connection to Silversea Lodge
  • 7
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 16, showing 1-16
Review from Linda F (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy in this home. The care and support she receives is next to none. I would certainly recommend this home; it has a family feel about it. My mother has had two accidents this month (through no fault of the home), and the staff telephone straight away and keep me updated on how she
is faring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicole B (Granddaughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in the care home for around a year and has absolutely loved it! The staff are amazing, so friendly and helpful! They do lots of activities that I love seeing pictures of on the Facebook page. The staff have done an amazing job at making my nan feel at home. My nan has a lovely little
room, and the decor has a lovely little feel. My niece described the home as “a little fairy house”. Feel so at ease knowing she is in good hands! Would definitely recommend!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian J (Niece of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been residing at Silversea Lodge for six months now, and it’s the happiest I’ve seen her. The staff are lovely and always on hand to talk to if I need it.
They are always doing some kind of activities that the residents enjoy; my aunt loves singing and dancing and always gets up to have
a boogie.
We couldn’t be happier with the care she receives.
Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L S (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Silversea for ten months and settled there pretty quickly. It has a really homely feel; it is relaxed and non-institutional - and despite the challenges that residents have, the atmosphere feels light and friendly. Mum's room is light and bright and has an ensuite - and the stairs
keep her fit as she is still strong and physically able! The outside space is nice to sit in and is currently being made cheerier with plants and flowers, which the residents enjoy planting. The effort is made to entertain residents there beyond the TV - dancing, singing, quizzes etc. When Mum fancies a quiet day in her room reading letters and looking at photos etc, she is able to do that - and when she wants company, she can be downstairs with others. Staff are caring, friendly and approachable, and being a relatively small home, they are very familiar with all the residents - feels very personal. I saw quite a lot of homes before deciding on this one. Happy with the choice. Thanks to the staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Theresa B (Daughter-in-law of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been cared for at Silversea Lodge for the past two years, and when we visit, which is nearly every evening, she is always happy and content. The staff are amazing, and their kindness is really wonderful. The manager, and the deputy, are always at hand to speak with. The home has
an amazing homely feel, and the new decorations are amazing. It's clean, fresh and tidy. There are always activities going on. I love their new paintings on the front of the house.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter E (Grandson of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident at Silversea Lodge for some months now, and each time I visit, I can not express how happy my nan seems.
The staff are amazing, and their kindness is truly touching; the manager, along with the deputy, is always at hand to speak with.
The home has an amazing feel due to
the decor; it's clean, fresh and always has activities going on.
I love their new resident (kitten) so cute to have a little mogi running around and sitting in the resident's lap.
Thank you, Silversea.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H G (Sister of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been cared for at Silversea Lodge for six months, and during that time, I have visited her four times. Although unhappy at not being in her own home, she has been encouraged by the staff into having a happy and social time. The atmosphere in the communal lounge is homely and comfortable,
and my sister's room is clean and tidy despite a large number of mementoes she keeps to hand. Caring aspects are unobtrusive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie H (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Silversea in March 22; she was treated with care and love, and we were also treated the same.
Mum was so happy there; she loved the inclusion, be it singing, games or having her nails done, the tea parties, Halloween and Christmas. We always felt she was in good hands. Sadly Mum passed
away on the 1st of February 2023, and we spent the last few days with her and will always be grateful for the Silversea family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine C (Daughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were all lovely and friendly. The food was good, bed comfy. Unfortunately, my mum's dementia decided to get worse, so she did not behave very well. However, the staff all did their best to appease her and the situation. My mum has been living at home and just went in for one week's respite
to allow my sister a week's holiday. Mum didn't remember she was going there and thought we would be with her, so she was unhappy being away from home. However, in her words, the staff were nice, the food was good, the bed was comfy, and the people were nice. Sat in the garden a couple of times (could do with some flowers), but all decorations for the Jubilee were lovely. Had a little tea party and fruity cocktails too. I would recommend. I dont know if they would have Mum back again though!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan T (Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good overall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Donald C (Husband of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my wife is in good hands. She is cared for as part of a "family". I was able to visit yesterday, and I was welcomed back as I had only just been there. I had not been able to see my wife since last October, it was such a relief to see how well she looked.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda W (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that has been given to my mum has been so reassuring in such a difficult time. I have recommended the home to a friend of the family. The Facebook page has been a real asset in helping me deal with my dad. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful, and the food is good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria K (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently here and has been for over two years. You cannot ask for anything better than the care and love she gets... it's excellent. The staff listen to your worries and do their utmost in reassuring you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Grant H (Son of Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is now a resident at Silversea Lodge.
The staff have been extremely helpful and reassuring in explaining everything.
After a fall and being diagnosed with Alzheimer's, my mother was in a very vulnerable position. The manager of Silversea Lodge has given us confidence that she is well looked
after, and my mother is happy when I speak to her on the phone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara G (Daughter of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Silversea for the past 2.5 years and is very happy there.
She has not got dementia but she is now bed-bound; the care she gets is great, all the girls/boys take great care of her.
I was lucky enough to be able to visit prior to covid, and could not fault the place. It is not
on a large scale as some are, which means she gets that bit of personal attention.
They have dementia patients there as well, and they really keep them active.
I can't thank the staff enough for what they do (my mothers 93).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Silversea Lodge

What types of Care is Silversea Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silversea Lodge have?

There are 15 Single Rooms.

What are the Facilities & Services at Silversea Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silversea Lodge to the centre of Westcliff-on-Sea?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silversea Lodge to verify any information. View our terms and conditions. Silversea Lodge has an Basic Service - more info.