Cheybassa Lodge, Hayling Island, Hampshire
Cheybassa Lodge, Hayling Island, Hampshire
Cheybassa Lodge, Hayling Island, Hampshire

Residents at Cheybassa Lodge can live in a large house by the seafront at Hayling Island with views of the beach and the Isle of Wight.

A large garden, newly-laid patio and paved inner courtyard garden also provide a beautiful, restful place for residents to relax in out of the prevailing south-westerly wind.

All accommodation is on the ground floor and bedrooms have en-suite facilities. All bedrooms have been upgraded to receive digital TV.

Nutritious, well-balanced meals are prepared for residents.   

Regular activities are arranged including trips out via a mini-bus, visits from entertainers and musicians, quizzes, craft sessions and armchair 'keep-fit' exercises.

There are also shopping walks to the village, beach walks, massage sessions, aromatherapy and coffee mornings at a local church.

Owner: Cheybassa Caring Ltd

Person in charge: Vicky Daynes (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 6

Shared Rooms: 6

Rooms with ensuite WC: 6

Weekly Charges Guide: Personal Care Single from £570 , Personal Care Shared (per person) from £470 (These prices are only a guideline, please contact Cheybassa Lodge to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Cheybassa Lodge is located on the corner of Sea Front and Chichester Avenue, opposite Chichester Avenue car park.

Visiting:

Any time during daylight hours, except 'protected' times for meals, i.e. 12.30 to 1.30pm & 5.30 to 6.30pm.

Parking:

Car parking for 7 cars

Latest Care Quality Commission* Report on Cheybassa Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 05 Oct 2017

One new room with en-suit,Sea Facing with beautiful view and Two single en-suite ground floor.

Reviews

8.4 Cheybassa Lodge has a Review Score of 8.4 (8.367)

The Review Score of 8.4 (maximum of 10) for Cheybassa Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Cheybassa Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.561 for Cheybassa Lodge is calculated as follows: ( (82 Excellents x 5) + (42 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 132 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.806 Points relating to the number of positive Reviews for Cheybassa Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 2 Reviews ÷ 3.6 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cheybassa Lodge?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cheybassa Lodge

  • Daughter of Resident/Service User
    8
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Cheybassa Lodge is a small home with maximum 18 residents, easy for Mum to get to know them by their first names. Has a lovely view of the sea from her bedroom window, which she loves. Settling in well, even started to write again and do her knitting.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Since my husband has been at Cheybassa Lodge, all staff and management have been very helpful with all aspects of his care.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very good care home excellent staff, manager, owner and social care. We can not fault the service and care.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy indeed that my mother-in-law is living here and she has settled and mixes well. She enjoys her food and always says she is so well looked after, warm and cosy. There is always entertainment and lovely caring staff and management.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has resided here for over 6 years and in all that time she has been treated to kindness and love and care of the highest order. The home is comfortable and homely with fun and laughter from the wonderful care staff.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Our experience here has been very good. The facilities are clean, modern and are accessible. The care is very good, hands on, communication is excellent as to the care of the resident. All residents are stimulated and kept mobilised, and yearly events and special occasions are marked appropriately. Care for the residents' every day needs are met well and staff are flexible and caring in their attitudes to the residents.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Cheybassa Lodge have been helpful from the start. There is good communication and I feel I have been kept well informed. The home has a small, friendly feel to it and my father is settling in well. All meals look so good and are made with fresh ingredients.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Extremely well run, small private care home with staff that are friendly, cheerful and caring. Mum has a lovely, large room with views over the sea at a very reasonable price and has settled well in only a few weeks.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This residential home is what it says, a home. The staff are warm and friendly, giving a high standard of care, with interesting activities, good food and comfortable rooms. The residents can enjoy their latter years. Families and friends visiting are always made welcome. their comments are well received and if needed acted on.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

The current managers took over 10 days before my father died. Their management, behaviour, care and sensitivity at this time was exemplary. Nothing was too much trouble and all help and support possible was given: doctor needs/support to stay here at Cheybassa etc. My coping with all the happening was enormously helped. My late father was very happy here. (17 months).

Thoughts from before new management ie.
Some thoughts as to future needs:
-A bidet or bidet shower head at side of private toilets.
-Steam carpet cleaner - to be more effective with urine, spillages etc. (Resident rather than hired) This may be in place now.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The ownership changed this month and every care was taken to ensure that the carers and routines, including costing's were the same. This is a family sized caring home with a very friendly atmosphere, where residents come first and are involved actively in entertainment. Families and friends are always welcome. The meals are carefully planned and home cooked. Mum has always been happy and well cared for here.

How likely would you be to recommend Cheybassa Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for Cheybassa Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Cheybassa Lodge

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cheybassa Lodge