Fleet Hall Care Home - Avery Collection

22-26 Church Road, Fleet GU51 4NB
Review Us
9.9 118 Reviews
  • Fleet Hall Care Home - Avery Collection, Fleet
Nestled on the serene and leafy Church Road, Fleet Hall stands out as one of the most opulent residential care homes in Fleet. Accommodating up to 75 residents, the care home offers shared bedrooms for couples seeking to stay together and continue their care journey while creating new memories.

Fleet Hall provides various care services, distinguished by a commitment to the highest standards. The residential care service supports elderly residents in managing day-to-day activities that may be challenging at home. In addition to permanent residents, they offer short-term respite care for individuals requiring support while their regular caregiver takes a break.

Having earned recognition as one of the premier dementia care homes in Fleet, the team adopts a person-centric approach to cater to individual needs precisely. The dedicated team also employs the ReConnect strategy to help residents with dementia and their families.

Prioritising comfort, Fleet Hall Care Home offers luxurious spaces for residents to enjoy. The home boasts first-class facilities, including a bistro — an ever-popular spot for residents to gather and indulge in a freshly baked cake. A hair and beauty salon also provides much-needed TLC, while beautifully landscaped gardens offer serene spaces for leisurely strolls.

Care Provided by Fleet Hall Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £2200
  • Self-Funded Residential Dementia Care: £1800 – £2100
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1900

These prices are only a guideline, please contact Fleet Hall Care Home - Avery Collection to find out the exact price for your requirements.

Contact Fleet Hall Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Fleet Hall Care Home - Avery Collection to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Louise Smith (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (10)
  • Single Rooms with Ensuite Wet Room (20)

Fleet Hall Care Home - Avery Collection Reviews (118)

9.9

Fleet Hall Care Home - Avery Collection has a Review Score of 9.9 (9.858) out of 10, based on 35 reviews in the last 2 years.
Over all time Fleet Hall Care Home - Avery Collection has 118 reviews.

Overall Experience
  • 86
  • 29
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Date Published
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  • 35
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Reviewer Connection to Fleet Hall Care Home - Avery Collection
  • 53
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  • 5
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Total of 118, showing 41-60
Review from Cariad P (Friend of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care and service. The whole team acted with dignity and care from the first meeting onward. We recommended you to a friend's parent, and they met with a member of staff who was informative and compassionate; they were incredibly impressed. The facilities were clean and well presented, and
all of the staff have gone above and beyond. I was very pleased to have recommended you to our friends. Thank you, Signature!
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
We are so pleased that Signature at Fleet has been such a positive experience. Our team look forward to continuing to provide the high level of care that you have experienced so far. Thank you for…read more
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Review from Jackie B (Daughter of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into the home just over a week ago - all the staff have done their utmost to help them settle in and support us as a family throughout. Maintenance helped us move them in - moving fixtures and fittings to best accommodate them. The carers have been attentive and supportive - taking
Dad for a walk and investing time to talk with him about his bird-watching hobby and other interests. Mum and Dad both agree they are being very well looked after, and we have had regular updates from the home.
We are very reassured that Mum and Dad are safe, being well supported and looked after through this challenging time for them leaving their home of over 60 years.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
We are so pleased that Signature at Fleet has been such a positive experience. Our team look forward to continuing to provide the high level of care that you have experienced so far. Thank you for…read more
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  • Cleanliness
  • Treated with Dignity
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Review from R B (Husband of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The signature care home is a great place for people with dementia as the care is 24/7, and they accommodate all idiosyncrasies. The staff are friendly and caring and go out of their way to be helpful. Access is not restricted, so I can see my wife at any time and as often as I like.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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Review from Olivia C (Friend of Resident) published on 25 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited my friend's Grandfather with them at Signature Fleet. The staff were extremely friendly and helpful. They were very compassionate to those in their care and their needs.
The food was fabulous, and the quality of activities on offer was top-notch and suited to the clientele.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Greg S (Son of Resident) published on 25 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 92-year-old mother has been a resident at Signature at Fleet since October 2019. The care she has received throughout this time has been outstanding. This included the Covid-19 pandemic when Signature's health protocols to protect residents and team members were first class.
I have no hesitation
in recommending Signature.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Adrian W (Son of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's become home for my mother. She is more than happy; she feels safe and inherently comfortable. All staff are caring and attentive - all staff. It's a very peaceful place to be. The activities are pitched at the right level, with the outside kept in great order. The gardens and multiple sitting areas
are somewhere my mother loves; frankly, so do I! It always feels very clean and fresh - not like an old folk's home - more a peaceful, welcoming lounge. I really do enjoy visiting my mother.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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Review from Ruth A (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Signature of Fleet for nearly six years. Throughout this time, she has been very well looked after.
The carers are exceptional. The manager is wonderful and very approachable. She always responds to any enquiry really quickly and is a very compassionate and gentle person.
The
receptionists are always welcoming and friendly. The chefs produce appetising and healthy meals.
The building itself could do with a refurb as I believe the previous group did nothing during their 20-year-plus (?) tenure. However, this is now underway.
I would highly recommend this care home.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
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  • Treated with Dignity
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Review from M A (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Signature at Fleet for over two years, and even though she has dementia, she never ceases to compliment the staff on how kind they are, even when she is not in the best of moods herself.
The whole building is always warm and cosy, meals look delicious, and there is
a constant supply of snacks available all day if required.
The thing that I notice most is that family members and visitors are made to feel just as welcome as the residents; I never feel that I am intruding and can always speak to someone on the team if I have any concerns.
Reply from zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
We are so pleased that Signature at Fleet has been such a positive experience. Our team look forward to continuing to provide the level of care and engagement that you have experienced so far. Thank…read more
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Review from Fiona W (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Signature at Fleet are all amazing. They know and respect my mother and treat her with such kindness and love; it is humbling to watch. They have a great understanding of dementia and how to support and encourage my mother to engage in the opportunities provided. Knowing that she is safe
and happy gives me peace of mind.
Reply from zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
We are so pleased that Signature at Fleet has been such a positive experience. Our team look forward to continuing to provide the high level of care that you have experienced so far. Thank you for…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Sian J (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Signature at Fleet since June 2022, and we have been incredibly happy with the care she has been given. The staff are just incredible and work so hard to make it a wonderful place to live. My mum (with Dementia) thinks she is on holiday as the place is so lovely. I would highly
recommend Signature at Fleet to anyone looking for care.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
We are so pleased that Signature at Fleet has been such a positive experience. Our team look forward to continuing to provide the level of care that you have experienced so far. Thank you for your…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from P W (Son of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am comparing Signature at Fleet, an older facility, with newer and more modern facilities. Overall, I am happy with the care and attention provided by the home, often having to manage in difficult and challenging conditions beyond their control.
My only negative comment is the apparent reluctance
to distinguish levels of cognitive abilities and social needs by categorizing their charges in broad and collective terms - this principally applies to the dementia floor.
Reply from zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for taking the time to review our home and leave your feedback. It's always our priority to provide the highest possible care for all of our residents, so your suggestions are extremely…read more
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Review from Raymond A (Son of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been with Signature since February last year. We had looked at many other providers and chose Signature for many reasons that suited my mum, and the highest among those was the atmosphere in the residence - it is friendly, happy and safe. We have since learned that this comes from the team
at Fleet. They work together very well and provide a great service. I guess that mood/ethos is set by the management, and it spreads to each staff member from there. Why is that so important? Well, because my mum is having a great time, but occasionally and inevitably, there is a challenge to overcome... each time this has happened, the team has stepped up with a great response. Many thanks to them! They are great! I do not hesitate to recommend Signature at Fleet to everyone who asks me.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from A M (Grandson of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is very happy at the home. The food is great, the rooms are clean, and the level of service being provided to her is excellent. I would highly recommend Signature and the staff for the personable service she provided.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Colin J (Husband of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has dementia and has been at Signature at Fleet for over three years. Alzheimer's Disease has caused her mental and physical health to decline, meaning that she needs more help and support. This support has been readily available from the carers who do an amazing job helping at meal times and
throughout the day and night with mobility problems.
There are plenty of activities to take part in or just watch if she prefers.
The staff are kind and compassionate, and nothing is too much trouble.
The main thing is that my wife is very content at Signature at Fleet.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
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Review from Josie S (Niece of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been here for some time and is really happy there. She always has fun stories of what they have been getting up to and the activities the staff put on for them.
Everyone I have met there has been so wonderful, and the process of getting her in was really simple, and the team gave us
so much information beforehand, so we knew it was the right place!
10/10 would recommend it to anyone - can I move in?
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
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  • Treated with Dignity
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Review from Annie T (Daughter of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear 95-year-old mother initially came to Signature at Fleet for four weeks of respite after a stay in the hospital. We soon realised that the care she was receiving was making all the difference to her recovery and giving us, her family, peace of mind that she was safe. To that end, we decided there
was no other option than for her to stay under the care of this lovely home. She continued to go from strength to strength, becoming very fond of the very kind carers and enjoying all the new possibilities living here gave her. She had five very positive months here until sadly she passed away, but we, as a family, will always be incredibly grateful for all the care and love she received. Everyone who works here is incredibly kind, and they all work so well as a team. Thank you so very much Signature at Fleet from us all. We will miss you.
Reply from Signature at Fleet, Customer Team at Fleet Hall Care Home - Avery Collection
Firstly, please accept our sincere condolences for your loss and thank you for taking the time to share your mother's experience of Signature at Fleet. We take great pride in ensuring we deliver…read more
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Review from G R (Wife of Resident) published on 25 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was well looked after for a respite stay whilst I was away. The staff were extremely pleasant, and he spoke very highly of the care that they gave him. My husband informed me that they went on day trips, which he really enjoyed and also liked the food that was provided throughout the day.
Upon my return, I found my husband looking well and was very happy. I will definitely use Signature at Fleet in the future and will recommend to anyone who would like their loved ones to be well cared for.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a brilliant review of our home! We are dedicated to providing the highest quality care for all of our residents, and this is why your feedback is…read more
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Review from Rachel H (Daughter of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I contacted Signature at Fleet, everyone, without exception, that I have spoken to about my dad's care has been caring, helpful and professional. Everything is taken care of, and nothing seems to be too much trouble. My dad has been welcomed, and we, as a family, have been welcomed.
All the staff, whatever their role, show a personalised interest in the resident's well-being, and I feel so relieved and reassured that my dad is getting such good care. Thank you to the whole staff team.
Reply from Zavia Mitchell, Client Liaison Manager at Fleet Hall Care Home - Avery Collection
Thank you for choosing Signature At Fleet and for such a wonderful review of our home! We are dedicated to providing the highest quality care for our residents, and your feedback helps us to continue…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review from Chris S (Son of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with Sunrise of Fleet for over 10 years and has always had fantastic care from all the staff. In addition, the management and supporting activities that are available along with a strong focus on resident well-being further adds to the belief that my mum is in the best place possible.
As we all know the recent months have been a challenge to us all but gain Sunrise have put in place some very strong processes and methods that at least gives me the confidence that I shouldn't worry too much.
Reply from Kara Melbourne, General Manager at Fleet Hall Care Home - Avery Collection
Our activities team here at Sunrise of Fleet have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward…read more
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Review from Val H (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95-year-old mother has stayed at Sunrise many times for respite care and has enjoyed the excellent care and services provided.
I was a little concerned this time due to the current pandemic but I was very impressed with all the precautions taken and would certainly recommend them.
To Mum, it
is a very homely place to go and she feels very comfortable there and enjoys the meals and the care she receives.
Hopefully, she will have more stays in the future as we can relax knowing she is in safe hands.
Reply from Kara Melbourne, General Manager at Fleet Hall Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Fleet. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us…read more
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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Fleet Hall Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Fleet Hall Care Home - Avery Collection is calculated as follows: ( (357 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 409 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fleet Hall Care Home - Avery Collection is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (9)

Louise

Louise Smith

Job Title: General Manager Joined: 2012

I started as a Care Manager in 2012. I am now proud to say I am the General Manager here in Fleet. I love to provide our residents with the best person-centred care. Seeing our residents smiling and enjoying life is evidence of the excellent standard of care we provide.

Donna

Donna Hobson

Job Title: Deputy manager Joined: 2015

I joined Fleet Hall as a care assistant in 2015. Throughout the years I have progressed, and I am now proud to say I am the Deputy Manager at Fleet Hall. I am committed to ensuring our residents receive exceptional care and are at the centre of everything we do. We strive to create a safe, loving and family-orientated environment for our residents.

Melody

Melody Laver-Snape

Job Title: Client Liaison Manager Joined: 2017

I have worked in Fleet Hall since 2017 and at the start of 2024, I was given the opportunity to become the Client Liaison Manager at Fleet Hall. I am very proud to say that helping prospective residents and their families on the journey into care is the most fulfilling position I have had.


I enjoy meeting lots of people and building lasting relationships.


Fleet Hall is a wonderful purpose-built care home with such a homely atmosphere alongside a caring and dedicated team.

Sarah

Sarah Orr

Job Title: Dementia Care Manager Joined: 2024

I have always had a passion for providing exceptional care and in May 2024 I was delighted to return to Fleet Hall as the Dementia Care Manager. With over 10 years in the care sector, I bring a passion for improving the lives of those with dementia through empathy and innovative strategies. I'm excited to enhance the quality of life for our residents and work alongside our extraordinary and dedicated team.

Claire

Claire Molloy

Job Title: Business Administration Manager Joined: 2019

I joined the Fleet Hall family in 2019 and in 2022 I took over as the Business Administration Manager. I have over 20 years of legal and healthcare administrative experience and I am responsible for HR, finance and recruitment. Every day is different. I love meeting residents and their families and making sure all our staff are happy and feel valued, no matter what job they do. I am privileged to be part of an amazing team who are passionate about delivering exceptional person-centred care.

Gerardo

Gerardo Buonomo

Job Title: Head Chef Joined: 2018

I have been a part of the team at Fleet Hall since 2018 and I was promoted to Head Chef in June 2024.
I have three decades of knowledge and experience in catering in many different settings.


I am particularly passionate about fresh seasonal produce and its nutritional contribution to a well-balanced diet.


My team and I strive to provide a tasty and enjoyable dining experience for all our residents.

Cheryl

Cheryl Nash

Job Title: Lead Concierge Joined: 2006

I have been very lucky to work at Fleet Hall for nearly 20 years next year as Lead Concierge. I have a great team on Concierge and enjoy meeting residents and their families, it’s a very rewarding job and each day is varied. We have a great team at Fleet Hall that I thoroughly enjoy working with and being part of a team that is very passionate about providing the best care.

Lisa

Lisa Fretton

Job Title: Wellbeing Manager Joined: 2015

I started working at Fleet Hall in the Reminiscence neighbourhood supporting residents living with Dementia. I worked as a senior carer for 5 wonderful years before being given the opportunity to become the Activity Manager. I really enjoy getting the residents involved in all we have to offer in our daily activity programme.


We run numerous clubs including Knitting, singing, cookery and gardening. We organise a variety of outings including boat trips, theatre trips, lunches and picnics and our country rides on the minibus are always very popular as many residents are local people and enjoy the scenery. I’m lucky to be part of such an incredible team across all departments who always go over and above.

Henrietta

Henrietta Belan

Job Title: Senior Care Assistant Joined: 2021

I started working at Fleet Hall in 2021 as a care assistant in the Assisted Living neighbourhood, during this time I trained to administer medications and was promoted to a Senior Care Assistant. I have found my passion working in care. I feel honoured to work with our amazing and committed team here to improve the quality of life for our residents.

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