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Care Provided by Westholme Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Funding & Fees
Contact Westholme Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hampshire County Council
- Local Authority Owned
Person in charge
- Chirstine Fermor (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (10)
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Westholme Care Home Reviews (6)
7.0
Westholme Care Home has a Review Score of 7.0 (7.010) out of 10, based on 3 reviews in the last 2 years.
Over all time Westholme Care Home has 6 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Westholme Care Home
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Review from Mark S (Son of Resident) published on 9 April 2026 Submitted via Website•
Overall Experience
Staff are great, Sweet Honey and Empress ming especially :-) All very friendly and helpful, Mum is popular hence smiley faces when in her room. Easy to get to, always a space to park and a free COT if you want one.
Staff are great, Sweet Honey and Empress ming especially :-) All very friendly and helpful, Mum is popular hence smiley faces when in her room. Easy to get to, always a space to park and a free COT if you want one.
Review from T A (Daughter of Resident) published on 10 March 2026 Submitted via Website•
Overall Experience
When my Dad arrived at the care home in the evening, he was left on a bed with an un-inflated air mattress. When my Dad's partner visited after lunch the next day, he was still on the same mattress. He spent almost 24 hours without the air mattress. It was only when his partner insisted that action...
When my Dad arrived at the care home in the evening, he was left on a bed with an un-inflated air mattress. When my Dad's partner visited after lunch the next day, he was still on the same mattress. He spent almost 24 hours without the air mattress. It was only when his partner insisted that action was taken to resolve this that anything was done. The air mattress machine was found to be faulty and had to be changed.
My Dad only had a few teeth and some swallowing difficulties. He was not offered a soft diet. He was not offered encouragement with managing his oral care. At one visit, his water beaker was within his reach, but his water jug was not, apparently because it may be spilt. The buzzer was not always responded to. He was not encouraged to mobilize or sit in his chair, resulting in further muscle atrophy. He was only reviewed by a paramedic when he had been in the home for 2 weeks, after his partner reported concerns about his swallowing.
↩Reply from Christine Fermor, Manager at Westholme Care Home
Thank you for taking the time to share your concerns. We were deeply concerned to read about your experiences regarding the above, uninflated mattress, swallowing difficulties, the buzzer was not always responded, not encouraged to mobilise or sit in his chair and only seen by the paramedic in the...
Thank you for taking the time to share your concerns. We were deeply concerned to read about your experiences regarding the above, uninflated mattress, swallowing difficulties, the buzzer was not always responded, not encouraged to mobilise or sit in his chair and only seen by the paramedic in the 2 weeks of their stay at Westholme.At Westholme Care Home, the safety and dignity of our residents are our absolute priority, and we take feedback regarding these standards very seriously. We are genuinely sorry that you felt short on this occasion. A detailed report of our investigations has been sent to you direct by email. If their is anything else you would like us to discuss please do not hesitate to contact the manager.
Review from Sheila D (Partner of Resident) published on 11 March 2025 Submitted via Website•
Overall Experience
Visited my partner for Valentine's Day, had a lovely meal with a bottle of fizz, staff couldn't have done more to make it a lovely experience. Always very helpful and friendly. My partner is certainly well looked after. Thank you.
Visited my partner for Valentine's Day, had a lovely meal with a bottle of fizz, staff couldn't have done more to make it a lovely experience. Always very helpful and friendly. My partner is certainly well looked after. Thank you.
Review from Darren T (Son of Resident) published on 14 March 2023 Submitted via Website•
Overall Experience
My father spent 4 weeks here and was admitted to the hospital as a direct result of the total negligence in the care he received. He was left alone in his room for the majority of the day (even to eat his meals). There was no social interaction. Meals often lacked nutritional value or variety. For...
My father spent 4 weeks here and was admitted to the hospital as a direct result of the total negligence in the care he received. He was left alone in his room for the majority of the day (even to eat his meals). There was no social interaction. Meals often lacked nutritional value or variety. For example a meat pie with mashed potatoes, chips and roast potatoes - no vegetables (I’m serious). Deserts high in sugar. I spoke to the chef (who was outside smoking) and he couldn’t care less and blamed it on what he has been given to cook.
My father has now moved to a different care home in Winchester and is 100% happier and well cared for.
My father has now moved to a different care home in Winchester and is 100% happier and well cared for.
If you are considering a care home for your loved one then I explore you not to choose Westholme in Winchester.
Review from Judy T (Wife of Resident) published on 13 March 2023 Submitted via Website•
Overall Experience
My husband needed recuperation after a hospital operation for a broken hip, and had a small sore on his back. When he left, he was to be hospitalised for a large infected bed sore and a CT scan showed that he also had a broken back.
My husband needed recuperation after a hospital operation for a broken hip, and had a small sore on his back. When he left, he was to be hospitalised for a large infected bed sore and a CT scan showed that he also had a broken back.
Review from Dawn B (Daughter of Resident) published on 26 October 2015 Submitted via Website•
Overall Experience
When mum came to Westholme (Peacock) we had just been told that mum would never walk again as you could imagine this was very hard to accept, mum was very down and just wanted to come home and I feared how mum would cope with being at Westholme as she has problems communicating due to the brain...
When mum came to Westholme (Peacock) we had just been told that mum would never walk again as you could imagine this was very hard to accept, mum was very down and just wanted to come home and I feared how mum would cope with being at Westholme as she has problems communicating due to the brain damage from the stroke. Right from the moment we arrived at Peacock I couldn't believe the kindness and friendliness of the staff, they were just lovely with mum it put my mind at ease as I was finding it hard to leave her. Mum settled very well and was happy which made life a lot easier for all the family. The Occupational Therapists on Peacock were amazing with mum she really responded to them and they where so patient and caring, their hard work really paid off when against all the odds mum walked using a gutter frame, when they rang and told me I just cried I never thought this was possible after all mum had been through. I will never be able to thank you enough for all your hard work, you have an amazing team on Peacock, I would like to thank the lovely nurses and all the care team,you all run a great unit and I hope you continue to help people like my mum
Thank you..
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westholme Care Home.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Westholme Care Home
What types of Care is Westholme Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Westholme Care Home have?
There are 74 Single Rooms.
How far is Westholme Care Home to the centre of Winchester?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westholme Care Home to verify any information. View our terms and conditions. Westholme Care Home has a Basic Service -what a Basic Service includes.