Woodlands Residential Care Home

174/178 Reading Road South, Church Crookham, Fleet GU52 6AE
Review Us
9.9 146 Reviews
  • Woodlands Residential Care Home, Fleet
Woodlands is a thirty-nine-bedroom residential care home with an excellent reputation in the Fleet community for the consistently high standards of elderly care it achieves. The home was rated as 'Outstanding' by the CQC in April 2021. All the team are permanent, agency staff are never used ensuring strong personal relationships are formed between residents and team.

Trained carers provide 24-hour care and support for the residents, helping to support them in their chosen lifestyle choices and care needs. Residents' dignity and independence are respected at all times. There is a full activities and social programme for residents to participate and enjoy.

Outside, the home has large scenic gardens with a sheltered courtyard in the centre and an active gardening club. Elsewhere, there are level lawns, fish ponds and woodland with its own bluebell glade, all accessible by flat wheelchair friendly paths.

The residents are at the heart of the home, helping the chefs chose the menus and creating the activities programmes with the activities coordinator. Woodlands is a happy home, where the residents' happiness and welfare come first.
Show Woodlands Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1430
  • Self-Funded Residential Dementia Care: from £1430

Fees include extras such as weekly physiotherapy, chiropody every 6 weeks , our weekly trips out are also included in the fees.
We do accept Local Authority Funding providing they meet our rates.

These prices are only a guideline, please contact Woodlands Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Deborah Choularton (Manager)

Local Authority / Social Services

Admission Criteria

  • Residents must not wander or show anti-social behaviour
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (27)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors welcome, no restriction on times.

Parking

  • Visitor parking on site.

Woodlands Residential Care Home Reviews (146)

9.9

Woodlands Residential Care Home has a Review Score of 9.9 (9.861) out of 10, based on 49 reviews in the last 2 years.
Over all time Woodlands Residential Care Home has 146 reviews.

Overall Experience
  • 136
  • 9
  • 1
  • 0
  • 0
Date Published
  • 146
  • 18
  • 30
  • 49
  • 97
Reviewer Connection to Woodlands Residential Care Home
  • 53
  • 32
  • 13
  • 9
  • 7
  • 6
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 146, showing 21-40
Review from Rosemarie G (Daughter of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Communication is excellent, always able to talk to someone when I visit. Staff are very caring and upbeat. Range of activities are great and big push to include all regardless of ability/disability. Excellent individual care when my mother is frailer than usual. My mother has thrived during her time
at Woodlands.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a kind review, it means so much to the staff. Your mother is truly part of the Woodlands family. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer M (Power of Attorney of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the atmosphere very encouraging and welcoming and the staff friendly and helpful.
Any questions are dealt with on the day and this instils confidence.
Any health problems have been immediately communicated to me.
The residents all seem to be happy and well looked after.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a positive review, it will mean so much to all of the team at Woodlands

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terry K (Brother of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been living in the care home for the past 18 months. I have to say during this time although his mental capacity has deteriorated due to dementia, his physical health has improved due to the excellent care given by all the staff in the home. Kindness goes such a long way, and that's apparent
in buckets.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a kind review, it will mean so much to all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham S (Son of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is now in her third year at Woodlands and is well looked after. She is gradually losing her independence and the team have been very good at responding to this by adjusting the care and support that she needs. This has not been easy for her to accept but the team remain sensitive to her frustrations
and mood changes, and are always trying to support her. Communication with the home is excellent - there is always someone available if we need to get in touch, and we are always kept informed of any significant changes or issues. There is also a lot of thought and effort put into organising a wide range of different activities each week for the residents.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave a review, your positive feedback means so much to all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob H (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied, overall service at Woodlands is excellent. My mother is happy and enjoys the activities, and it is nice to know she is being looked after so well. The care provided is great and the staff really helpful. Thanks for all your help.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave a review, it will mean so much to all the staff at Woodlands.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel C (Son of Resident) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has now been in Woodlands for 14 months. She is very happy and enjoys the wide and varied range of activities that are offered and participates in as many as she can. She has made a few good friends since she moved in and has nothing but glowing compliments for the staff and the food. The regular
trips out for coffee, museums, to the local pubs and garden centres are all included in her fees and she makes the most of these when she can. The weekly newsletters with pictures of the residents enjoying their activities and the following week's programme are especially helpful. I have found the staff at Woodlands amazing. They are all very helpful, caring and completely "on the ball". The moment I arrive I am made to feel welcome and whoever is on the front desk always knows where Mum is, what she's doing etc. She has personalised her room so it really feels like her home. I wouldn't hesitate to recommend Woodlands to anyone who is looking for somewhere for their loved one.
Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave a review, it will mean so much to all of the team. We are so pleased your Mum is happily settled.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham D (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum stayed at Woodlands for 4 weeks for post-hospital respite care. This was arranged very much at the last minute and the resident liaison manager from Woodlands could not have been more helpful, quick, and responsive. We're very grateful. The staff at the home could not have been kinder or more
helpful. The room was lovely and the place clean and tidy, with a lovely garden. The admin and finance staff at the main office also could not have been more helpful and informative. Whilst my Mum chose not to engage in any activities, the encouragement from everyone to be more active was wonderful. The food was terrific. What can I say, highly recommended!
Reply from Hannah Webb, HR and Finance Advisor at Woodlands Residential Care Home

Thank you for taking the time to leave such a kind review, it means so much to all of the Woodlands team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie W (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is absolutely amazing.
Mum is 100% relaxed, not anxious, feels she can be herself and feels safe, cared or and is happy.
She has already made friends, having been carefully introduced to specific residents by the thoughtful staff.
As a family, we are incredibly grateful to the owners and
staff at Woodlands. I highly recommend Woodlands.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you for kindly taking the time to leave such a positive review; this will mean a lot to all of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Friend of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit I am made very welcome, especially by the staff member in reception. All the staff look after residents and visitors so well, nothing is too much trouble for them. I have been my friend's guest on three occasions to 'in-house' functions - the catering has been excellent, lovely food
and drink. In short, Woodlands is first-class all round. I know my friend is very happy there. If I ever have to go into care I would not hesitate to choose Woodlands. Well done to everyone.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Woodlands. It's great to know you have had such a positive experience with the home, and all it has to offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allan G (Nephew of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were looking for a home for my aunt, we were really concerned to 'get it right' for her. From the initial meeting to ongoing contact with the team we have been delighted and know we made the right choice. Nothing is ever too much trouble and all the residents are treated with respect and known
by name. Feedback from her friends who have visited has all been the same, lovely staff and a wonderful home. I would thoroughly recommend Woodlands to anyone who is looking for a home.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Woodlands. It's great to know you have had such a positive experience with the home, and all it has to offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James R (Son of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Woodlands for seven years. The team at Woodlands have been incredibly supportive even as my mother's condition has steadily declined over this time. They have been very kind towards my mum even if my mum herself has at times been difficult to handle.
Woodlands has a comforting
family feel, which has meant that my mum has felt content and 'at home'. She loves the outlook of the beautiful garden from her room. She was able to build a rapport with staff, right up until her dementia made this difficult to sustain.
As a family, we always felt confident that my mum was getting the best possible care.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave such a lovely review for Woodlands. It's great to know you have had such a positive experience with the home, and all it has to offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ted B (Son of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the home when we visit to be wonderful and the staff friendly. I spend a day at Woodlands on a Tuesday with Mum and they always make me feel welcome. Excellent treatment by all the staff at Woodlands.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave a 5-star review for Woodlands, the staff will be so pleased to read this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here for just over a year. The staff are really lovely. Mum is very pleased with everyone. She can be a bit fussy with food but they do try and accommodate her. There is always entertainment. She does like her own company. She enjoys the dancers and flower arranging. I am always informed
if there is a problem, such as a fall or anything medical. Overall it is a lovely home.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave such a lovely review for Woodlands. It's great to know you have had such a positive experience with the home, and all it has to offer and that you can see how happy your mum is living with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Oliver S (Nephew of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent and caring staff. They organised an amazing 100th birthday party for my aunt.
There is a sense of attentiveness from the staff and of friendships forming or formed among the residents.
Relatives are made to feel very welcome.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for leaving a wonderful review, the staff will be so pleased to read this. It's great to know you are happy with the care your Aunt receives at Woodlands and also that you are able to enjoy such special times, like celebrating her 100th birthday.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter C (Friend of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friends are very happy at Woodlands Residential Care Home. The management is first class and the staff are excellent. Which makes me glad that both our friends here are very happy being looked after.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave a lovely review for Woodlands. I am so pleased that your friends are happy living with us at Woodlands and that you can see what a positive impact this is having on them.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum arrived 6 months ago I have felt she was cared for in a kind and considerate manner and her dignity was respected. Her wishes were respected and all staff are extremely patient, understanding and helpful. They do their best to treat Mum as an individual and nothing is too much trouble. Staff
members are also extremely helpful to us when we visit and communication is very good. Woodlands is a happy and homely care home.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for providing a 5-star review for Woodlands, the staff will be so happy to read this. I am so pleased to know you are happy with the care your mother receives as well as all that the home has to offer.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great BBQ, staff amazing and all families enjoyed it. The chef did an amazing job, the food was delicious and the singer was great. Everything was well organised and luckily the weather held out.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for leaving a lovely 5-star review for Woodlands, it's wonderful to know you were able to enjoy the Summer BBQ that we host for the residents and families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony L (Son of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently died in Woodlands at the age of 104. He had been a resident for nearly 5 years and we couldn't have been happier with his experience throughout that time. The care he received from all the staff was exceptional at all times - warm, attentive, and caring. Whenever there was an issue
they would communicate immediately and effectively. The food is excellent and he always enjoyed it. The personal care given by the care worker was always so kind and dignified. In his last weeks/days, the care and kindness shown to him and to us was wonderful. Thank you to all the staff. We will miss you.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave this 5-star review for Woodlands. It's lovely to know how happy you are with the care your father received while staying with us and the staff will be so pleased to read your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul P (Son of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Woodlands for two years and is very happy there, in a nice cosy room with a relaxing view of the garden with its fountain and flowers. She's in her room most of the time and checked regularly by the attentive staff, with personal care being of a high standard. Food looks good,
and there is a well-structured morning and afternoon entertainment schedule, often with outside performers, and trips out. Everyone is very friendly and welcoming and my frequent visits are not a problem. My mother says we made a good choice - so that says it all really.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you so much for taking the time to leave this review, it's wonderful to read that your mother is very happy living with us at Woodlands.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris L (Son of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been living at Woodlands for just over 18 months, having been recently diagnosed with Alzheimer’s the whole family is very happy that Mum is in the very best place so that she can live her best life with the challenges she is now facing with her condition.
There are good days and bad days but
the care and kindness Mum receives from the whole Woodlands team is 2nd to none, I would thoroughly recommend Woodlands to anyone who is looking for a care home for their elderly loved ones.
Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care Home

Thank you very much for taking the time to leave this review the staff will be so pleased to read this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Woodlands Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Woodlands Residential Care Home is calculated as follows: ( (495 Excellents x 5) + (67 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 568 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Residential Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (14)

Meet the Team (9)

Alison

Alison Lee

Job Title: Proprietor Joined: 1998

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.


I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.

Laura

Laura Cooper

Job Title: General Manager Joined: 2015

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.

Debbie

Debbie Chorlarton

Job Title: Home Manager Joined: 2000

My name is Debbie Choularton and I am the Home Manager for Woodlands. I joined the company in 2000 and am very glad to work in such a wonderfully caring environment.


Our residents are so lovely and I and the rest of the staff have become so attached to them that we think of them as our friends and family. I am lucky to have a fantastic team under me who help make the home such a warm and friendly place that it is a home from home for us too.

Vicki

Vicki

Job Title: Deputy Home Manager

My name is Vicki, I love my role at Woodlands. I have worked in the care industry since I was fifteen years old. I have worked in a variety of care settings such as residential, nursing, learning disabilities and mental health as well as domiciliary care. My passion is in elderly care, everyone is unique and have an interesting story to tell. Throughout my time I have gained a number of qualification’s such as a level 2,3,4 NVQ and a level 5 Diploma in Health & Social Care and management. I am proud to work for a company that puts the residents at the forefront of everything they do.

Ben

Ben Smith

Job Title: Resident Liaison Manager Joined: 2023

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.


I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.

Nick

Nick

Job Title: Senior Team Leader

I take great joy in providing attentive care to our wonderful residents, ensuring their happiness and comfort is always prioritized. Working for Woodlands and Hill Brow is truly special to me because they genuinely care about their team's well-being and are committed to our personal and collective growth.

Trixie

Trixie

Job Title: Head Chef

I'm Trixie, and I work as a Chef at Woodlands. I absolutely love being part of such a caring company that values and supports its employees. The management team is incredibly supportive and always prioritizes the well-being of the residents and staff.


One of the best parts of my job is preparing meals for the residents at Woodlands. I make sure to have individual conversations with each resident to learn about their favourite foods and preferred drinks. It's important to me that they are happy, so I strive to provide them with wholesome, delicious, and nutritious meals that they truly enjoy.

Gun Shree

Gun Shree Gurung

Job Title: Domestic Assistant Joined: 2015

Hello, my name is Gun Shree, I have worked for Woodlands and Hill Brow since 2015 as a domestic assistant. I really enjoy making sure the residents have a lovely clean home and that their rooms are as they like them to be. I love to see the residents happy.

Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Residential Care Home to verify any information. View our terms and conditions. Woodlands Residential Care Home has an Enhanced Service - more info.