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One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood...
Care Provided by Brookvale House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss fee rates with you, following a visit to our Home and initial discussions with the Manager.
The price(s) shown are provided by the care home. Contact Brookvale House for full pricing details and T&Cs.
Contact Brookvale House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wavemill Healthcare
- Private Owned
Person in charge
- Meera Daniel(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- 10am to 6pm or by arrangement
Parking
- Car park available up to 12 cars - booking not required
Brookvale House Reviews (168)
Brookvale House has a Review Score of 9.7 (9.711) out of 10, based on 33 reviews in the last 2 years.
Over all time Brookvale House has 168 reviews.
The home has a warm and cosy feeling. The staff are very caring and he is settled and is in good hands! Thank you.
We are pleased to read that you dad has settled and feel confident with the Home to look after him and attend to his needs. If there is anything else that we can do please let the care team know
As a family we are very happy with the home and all the staff
If there is anything else we can do to enhance the stay of your husband, please let the team know at the Home
Brian was very happy here and was very sad to have to move on but needs must.
We wish all your staff and clients all the best for the rest of your stay.
Hope we have a great summer so you can enjoy the lovely garden!
We are looking forward to making full use of the garden again in the summer when the sun is shining.
I attended the grand raffle & entertainer at Brookvale House, which was fun for myself & residents. The residents enjoyed the whole event. Staff were excellant. Amanda the entertainer was brilliant
We are so pleased that you enjoyed the entertainment at the Home as well as the raffle we had. We are glad you had fun and also noticed the enjoyment from our residents.
A very well run & managed home.
Thank you for your kind review of Brookvale House, We are pleased to read that you mum been well cared and also treated with kindness and dignity by our care home team
This was a thoroughly enjoyable afternoon for the residents and families, lots of singing by a very popular single and raffle by the activities organiser - all excellent. A very happy afternoon.
we are glad you enjoyed the singer and activity we had for our residents and their families.
Also happy to hear you enjoyed the raffle - we hope you were lucky to win a prize from the draw.
Lots of activities and always attentive staff.
Food good and personal care carried out well.
Mum has been at Brookvale Hse for over 5 years and she is happy and looked after very well.
Please let us know if there anything else we can do to enhance your mum's stay at the Home
The home is very nice, bright, clean and tidy and there is always something going on for the residents every day.
We are delighted to note how well your mum has been looked after at the Home, and how caring and polite our staff are.
We also note how you are continually involved in the care process.
Initial experiences for this care home are very good. The staff are friendly with a good interaction with residents. The place is clean and smells clean. The residents seem happy and have activities. My friend is at present, enjoying a foot massage and having nails done.
Thank you for sharing your initial impressions. We're delighted to hear that your experience so far has been a positive one. It's lovely to know you've found the home clean and welcoming, and that our team are friendly and engaging with residents. We're also pleased that the activities and...
We had a lovely experience with the raffle and singing. Excellent entertainment and involved residents with singing and dancing. A very happy event.
Thank you for your wonderful feedback. We're so pleased to hear that you enjoyed the raffle and singing. It's lovely to know the entertainment brought everyone together and that residents were able to join in with the singing and dancing. Creating happy, engaging moments like this is something we...
We are very pleased with the care provided for Mum. Its a lovely clean and friendly place and the staff are always happy and nothing is too much trouble. Always happy to oblige if you have any questions. There is always some form of entertainment going on for the residents.
Thank you for your kind review. We are delighted to hear that you are pleased with the care provided for your mum. It's wonderful to know that you find the home clean, friendly, and welcoming, and that our team has been helpful and happy to support you whenever you have questions. Our staff work...
There are lovely organised events on a regular basis. We get a monthly email of the following months entertainment and events.
Thank you so much for your kind words and for placing your trust in Brookvale over the past three years. We're delighted to hear that your mother-in-law continues to receive care that meets your expectations. Our team works hard to create a warm, welcoming environment, and it's wonderful to know...
Very happy with everything, my husband is happy & staff are very kind helpful always on hand to help with anything he's clean & tidy whenever I visit. Overall I am pleased with things entertainment is great always interact with everyone.
Thank you so much for your lovely review. We're delighted to hear that your husband is happy and that you're pleased with his care. It's wonderful to know our team's kindness and support are making a difference, and that he is always well presented when you visit. We're also so glad you're enjoying...
Mum has been at Brookvale House for 20 months and has been well looked after. We have always been kept up to date with any health issues. The staff are always friendly & welcoming. We have no cause for concern about her at Brookvale.
Thank you so much for your thoughtful review. We're truly pleased to hear that your mum has been happy and well cared for during her time with us. Keeping families informed and involved is very important to us, so it's lovely to know you feel reassured and up to date. Your kind words about our friendly and welcoming team mean a great deal, and we're grateful for the trust you place in us.
My mother has resided at Brookvale House care home for over 2 1/2 years. In that time the staff and management have really taken time to take care of her changing needs. Always friendly and caring. Her room is always clean and comfortable. Thank you.
Thank you so much for your kind review of Brookvale House. We're delighted to hear that your mum has settled in well and is feeling comfortable and at home with us. It's especially lovely to know that our team has made a positive impression. Providing compassionate, attentive care in a warm and welcoming environment is at the heart of what we do, and your feedback truly means a great deal to us
My wife has been in the home for over 2yrs and I am very happy
We are so happy to read that you have been happy with your wife stay at Brookvale House over the last two years. Please do let the team know if there is anything else we can do for your wife whilst she is with us at Brookvale House.
Mum looks really well and well looked after. Staff are really friendly and welcoming.
Thank you for the lovely review of Brookvale House - It is pleasing to read that Mum is well looked after at Brookvale House. We are pleased to note the comments made about our staff, and happy to see that they are always friendly and welcoming when you are at the Care Home.
Home is always clean and staff very friendly and helpful.
Thank you for kind review of Brookvale House. We are happy to read that your Nan is happy at Brookvale House. If there is anything else we can do to make your Nan's stay at the Home more enjoyable please let us know.
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
Thank you for your lovely review of Brookvale House. We are pleased to note that mum is happy at our Home and that she is well looked after.We are also happy to note that her health has improved since she has been at the Home.
Very patient with the residents
Thank you for your kind review for Brookvale House. We are pleased to read that our staff are friendly and patient.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brookvale House.
There are no upcoming events for Brookvale House.
Awards / Recognitions (2)
- 15 Jan 2026Recipient: Brookvale House
- 23 Sep 2019Recipient: Brookvale House
Accreditations
There are no accreditations posted yet for Brookvale House.
Meet the Team (1)

Meera joined Brookvale House in September 2025, taking over the role as Manager, following the retirement of the previous manager
Frequently Asked Questions about Brookvale House
What types of Care is Brookvale House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brookvale House have?
There are 35 Single Rooms.
What are the Facilities & Services at Brookvale House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brookvale House to the centre of Southampton?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brookvale House to verify any information. View our terms and conditions. Brookvale House has an Enhanced Service -more info.