Brookvale House Care Home is situated in Portswood, Southampton, Hampshire.
One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood...
Brookvale House Care Home is situated in Portswood, Southampton, Hampshire.
One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood is convenient, with frequent bus services connecting the area to other parts of Southampton. Southampton Central railway station is also within easy reach, providing access to regional and national train services.
Brookvale House Care Home is a 35-bed care home registered for persons who do not require nursing care. 22 rooms have a WC ensuite, with the remaining 13 rooms having a sink in the room. Each bedroom has individually controlled heating and access to television points.
The home has benefited from the creation of additional lounge areas that allow residents to spend time in a variety of social and quiet areas. It also allows areas of privacy outside of a resident’s bedroom where they can have a nice quiet conversation over tea with their visitors. Furthermore, Brookvale House Care Home has bespoke facilities spanning over two floors, and a beautiful garden for relaxation.
This environment allows the team to offer an unrivalled programme of care, companionship, and support with living throughout the day.
Overall, Brookvale House Care Home is a relative oasis of calm.
Contact Brookvale House to confirm what's included and get a personalised quote:
We are happy to discuss fee rates with you, following a visit to our Home and initial discussions with the Manager.
The price(s) shown are provided by the care home. Contact Brookvale House for full pricing details and T&Cs.
Brookvale House has a Review Score of 9.7 (9.696) out of 10, based on 32 reviews in the last 2 years.
Over all time Brookvale House has 169 reviews.
My mother has been at Brookvale since last July and me and my family are very pleased with our choice of care home. The staff are pleasant and caring. The home is clean and tidy and there always seems to e entertainment provided.
My mother has been at Brookvale since last July and me and my family are very pleased with our choice of care home. The staff are pleasant and caring. The home is clean and tidy and there always seems to e entertainment provided.
Thank you for your kind review of Brookvale House. We are pleased to hear that your mother has settled into Brookvale House and is comfortable there. If there is anything else we can do, please let the Manager or one of the senior management team know.
Always a cheery reception from the staff, especially one member who always stops for a chat and a catch-up.
Always a cheery reception from the staff, especially one member who always stops for a chat and a catch-up.
Thank you for your kind review of Brookvale House. We are pleased to hear that the staff are always cheery and friendly when you visit. If there is anything we can do for your loved one, please do let the manager or a member of the senior management team know.
A difficult time for us as a close family. The decision to place mum in care was made easier with a caring assessment and placement. Brookvale is the right place for my mum's Alzheimer's, wondering and nervous; she has settled well.
A difficult time for us as a close family. The decision to place mum in care was made easier with a caring assessment and placement. Brookvale is the right place for my mum's Alzheimer's, wondering and nervous; she has settled well.
Thank you for your kind review of Brookvale House. We are pleased to hear that the process to have your mum stay at Brookvale House was easy and straightforward. We are glad to hear that your mum has settled in to Brookvale House well and that you feel comfortable to have her stay there. If there...
Thank you for your kind review of Brookvale House. We are pleased to hear that the process to have your mum stay at Brookvale House was easy and straightforward. We are glad to hear that your mum has settled in to Brookvale House well and that you feel comfortable to have her stay there. If there is anything we can do to make your mum's stay more comfortable, please do let the manager, or one of the senior management team know.
The staff are excellent, always happy and helpful. Entertainment and activities are good and keep Dad involved. Communication could improve a little, email etc, but the telephone is always answered for any queries.
The staff are excellent, always happy and helpful. Entertainment and activities are good and keep Dad involved. Communication could improve a little, email etc, but the telephone is always answered for any queries.
Thank you for your kind review. We pride ourselves on person-centred care and are pleased that your dad is enjoying his stay with us and is particularly enjoying the entertainment activities available. We do thank you for your honest feedback. We will most definitely discuss this with the team at...
Thank you for your kind review. We pride ourselves on person-centred care and are pleased that your dad is enjoying his stay with us and is particularly enjoying the entertainment activities available. We do thank you for your honest feedback. We will most definitely discuss this with the team at Brookvale House. In the meanwhile, if you do have any further feedback or suggestions, please do let the manager/senior management team know and they would be happy to assist.
I am confident that the care given to Mum is the best available. The staff and management do their best to make sure that she is comfortable and safe and is included in the activities here at Brookvale House. I would recommend them to any prospective resident and their family.
I am confident that the care given to Mum is the best available. The staff and management do their best to make sure that she is comfortable and safe and is included in the activities here at Brookvale House. I would recommend them to any prospective resident and their family.
Thank you for your kind review of Brookvale House. We are so pleased that your mum is comfortable at the home and feels safe within the home. We pride ourselves on our person-centred approach to care so if there is anything that the team can do to make your mum's stay more enjoyable, please do let the manager, or one of the senior management team know.
My mum has settled in better than I could have expected. I am so pleased. She seems so much more relaxed than at her last home. All the staff are very friendly and helpful.
My mum has settled in better than I could have expected. I am so pleased. She seems so much more relaxed than at her last home. All the staff are very friendly and helpful.
Thank you for your kind and positive review! We are glad to hear that your mum is settling in well at Brookvale House and that the staff have made the transition easy. If there is anything more that we can do to make your mum's stay more comfortable, please do let the manager/assistant manager know.
I enjoy coming here to see my grandad. Everyone is friendly and always gives me a cup of tea and my grandad always seems happy, so that makes me happy.
I enjoy coming here to see my grandad. Everyone is friendly and always gives me a cup of tea and my grandad always seems happy, so that makes me happy.
Thank you for your kind review of Brookvale House. We are so glad to hear that your grandad is happy at the home and in turn, you are also pleased. Please let the manager or the management team know if there is anything they can do to make your grandad's stay more comfortable.
My dad has just moved in but the carers are friendly and welcoming. For a busy care home, it seems to be well run.
My dad has just moved in but the carers are friendly and welcoming. For a busy care home, it seems to be well run.
Thank you for your kind and lovely review of Brookvale House. If there is anything that we can do whilst your father is with us please feel free to speak with the manager or the management team at the home.
Nice care home, which is taking good care of my uncle! Friendly staff, which has helped me a lot, since I live abroad and are not able to visit my uncle on a regular basis! Really nice garden and nice surroundings.
Nice care home, which is taking good care of my uncle! Friendly staff, which has helped me a lot, since I live abroad and are not able to visit my uncle on a regular basis! Really nice garden and nice surroundings.
I always find the staff caring and helpful. The quality I look for, is that the staff actually care about the residents at the home. Relatives can easily talk to staff about any concerns they may be worrying about. The management have worked hard to improve and update the lounges, bathrooms, new...
I always find the staff caring and helpful. The quality I look for, is that the staff actually care about the residents at the home. Relatives can easily talk to staff about any concerns they may be worrying about. The management have worked hard to improve and update the lounges, bathrooms, new curtains and chairs, bedrooms being clean and tidy. The garden looks lovely in the summer months. The residents have a variety of table activities, along with armchair exercises and lots of happy singing. Entertainers get everyone singing, before the tea and cake arrive.
Thank you for your kind review of Brookvale House. Making the decision to place your loved one into care can be a very difficult decision, however, we are so pleased that you chose Brookvale House and that your loved one is happy there. Our team members pride themselves on a person-centred approach...
Thank you for your kind review of Brookvale House. Making the decision to place your loved one into care can be a very difficult decision, however, we are so pleased that you chose Brookvale House and that your loved one is happy there. Our team members pride themselves on a person-centred approach to care and we are glad to hear that they are always caring and helpful. If there is anything that your loved one requires, please do not hesitate to let the manager or the senior management team know. They will be glad to assist.
My mother has been at Brookvale, for nearly a year, after a terrible time in hospital. We were recommended Brookvale by several people, one of them, a health professional. As you can imagine, this was a major upsetting decision. As a close family, to see a person you love so much go into care,...
My mother has been at Brookvale, for nearly a year, after a terrible time in hospital. We were recommended Brookvale by several people, one of them, a health professional. As you can imagine, this was a major upsetting decision. As a close family, to see a person you love so much go into care, after being so independent, the good part of their life and Brookvale has lived up to every aspect, as it was recommended to me! The manager is so compassionate and caring and is always there for help. The staff are wonderful and go above and beyond to make Mum's daily living requirements, simple and easy for her needs. Her room is near to the garden and she loves this as she can still see the beautiful garden and people coming and going. They have wonderful social activities host and I'm sure her social life is better than mine! My mother is happy and settled at Brookvale and it's peace of mind, twelve months on, that we did make the right decision for Mum and her wellbeing! In my eyes, 10/10, for Brookvale!
Thank you so much for your glowing review of Brookvale House and all the members of the team. We are so pleased that your mum has settled in from her stay in hospital and that she is thriving in the environment. If there is anything that we can do to make your mum's stay more comfortable, please do let us know.
My sister is very well looked after, with sympathy and understanding. She is extremely happy and contented to be at Brookevale House. Nothing is too much trouble and all her needs, seem to be taken care of.
My sister is very well looked after, with sympathy and understanding. She is extremely happy and contented to be at Brookevale House. Nothing is too much trouble and all her needs, seem to be taken care of.
Thank you for your kind review. We are so pleased to know that your sister is receiving excellent person-centred care and that she is happy to be at Brookvale House. If there is anything we can do to make her stay more comfortable, please do let us know.
My sister has been living at Brookvale House for some years now. The staff seem to be very caring. I feel there are not as many staff as when my sister first came to Brookvale. There has been a few occasions when I feel that not enough care, perhaps from the night staff, with her morning care i.e.,...
My sister has been living at Brookvale House for some years now. The staff seem to be very caring. I feel there are not as many staff as when my sister first came to Brookvale. There has been a few occasions when I feel that not enough care, perhaps from the night staff, with her morning care i.e., dressing and personal care. I have spoken to the day staff about my concerns and informed that it would be the night staff because my sister, probably would be up early. Overall, the care from all the day staff is good. Thank you, to all the staff.
Thank you for your review of Brookvale House. We are terribly sorry that you feel as though your sister has not had enough carers during the night. Please rest assured that we are CQC compliant in this regard and that we have the required number of staff for the number of residents. If you do feel...
Thank you for your review of Brookvale House. We are terribly sorry that you feel as though your sister has not had enough carers during the night. Please rest assured that we are CQC compliant in this regard and that we have the required number of staff for the number of residents. If you do feel that it is not enough, please do let us know and we will be happy to review this. We are, however, pleased that your sister is settling in well and that she is generally happy. If there is anything we can do to make your sister's stay more comfortable, please let us know.
We were initially anxious, as a family, about Mum going into a care home. However, from the outset, the manager and all the staff, were so lovely and did everything they could to help Mum feel settled and ourselves, reassured. All staff are very friendly and helpful, never too busy to make time to...
We were initially anxious, as a family, about Mum going into a care home. However, from the outset, the manager and all the staff, were so lovely and did everything they could to help Mum feel settled and ourselves, reassured. All staff are very friendly and helpful, never too busy to make time to answer any questions or address any concerns with regards to Mum's welfare. Mum has a nice, bright, airy room and we are happy she is safe and being well cared for. We recently attended a very well organised Halloween tea party, which provided a lovely afternoon for residents and their families.
Thank you for your lovely review of Brookvale House. We are glad that your mum has settled in and is enjoying her time at the home. If there is anything that we can do to make your mum's stay more comfortable, please let us know.
Homely, friendly, caring and always keeps the family well-informed and involved. Any health concerns are always quickly resolved. As a family, we are all very happy that Dad calls this home. Lovely garden, the residents can use and activities for residents.
Homely, friendly, caring and always keeps the family well-informed and involved. Any health concerns are always quickly resolved. As a family, we are all very happy that Dad calls this home. Lovely garden, the residents can use and activities for residents.
Thank you for your lovely review of Brookvale House. We are glad that you are being kept informed of your dad's progress, whilst he is at the home and that he is enjoying his time at Brookvale House. Please do let us know if there is anything that we can do to make your dad's stay, more comfortable.
My dad is so happy at Brookvale. It is a very special place and the carers are all exceptional. Nothing is too much trouble and it feels like home from home. There are lots of activities and everyone has a chance to enjoy something they possibly wouldn't have had access to, before coming to...
My dad is so happy at Brookvale. It is a very special place and the carers are all exceptional. Nothing is too much trouble and it feels like home from home. There are lots of activities and everyone has a chance to enjoy something they possibly wouldn't have had access to, before coming to Brookvale. I know that this lovely home has made my dad's world so much better and that makes me happy too. Well done Brookvale and thank you!
We are so pleased that your dad has settled so well into Brookvale House and he is enjoying his time. We have a very dedicated team, as well as an activities coordinator, who always go above and beyond to make Brookvale House a home for our residents. Thank you very much, for your very kind review...
We are so pleased that your dad has settled so well into Brookvale House and he is enjoying his time. We have a very dedicated team, as well as an activities coordinator, who always go above and beyond to make Brookvale House a home for our residents. Thank you very much, for your very kind review of Brookvale House. If there is anything we can do to make your dad's stay more comfortable, please let us know.
A lovely afternoon of entertainment. The staff and team were first class. Nice tea and cake. Very welcoming and friendly home.
A lovely afternoon of entertainment. The staff and team were first class. Nice tea and cake. Very welcoming and friendly home.
Thank you for your review. We are pleased that you enjoyed visiting your loved one at our home and we will be sure to pass on your positive feedback to our team.
All the staff are caring and helpful. I've not had any problems, all good.
All the staff are caring and helpful. I've not had any problems, all good.
Thank you for your review. Our staff always aim to provide the best person-centred care for our residents. We are pleased that Brookvale House is the home that you have chosen for your loved one and hope that they are happy. Please let us know if there is anything that we can do to make your loved one's stay more comfortable.
A fabulous afternoon with the residents and Mum for a Halloween dance. The activities coordinator is amazing and the band were terrific. Lots of dancing and laughter. Well done Brookvale Care Home.
A fabulous afternoon with the residents and Mum for a Halloween dance. The activities coordinator is amazing and the band were terrific. Lots of dancing and laughter. Well done Brookvale Care Home.
Thank you for your fantastic review. We are so pleased that you had a wonderful afternoon with your mum at the Halloween party. Our activities coordinator always goes above and beyond to make events fun and exciting for our residents and their families. We will pass on your excellent feedback to our team at Brookvale House.
Fantastic Halloween party. Music and singing. Great fun.
Fantastic Halloween party. Music and singing. Great fun.
Thank you for your lovely review. We take a great deal of pride in the events we hold and our aim is to make them enjoyable for both the residents and their families. We are pleased that you had an enjoyable experience at the Halloween Party!
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Meera joined Brookvale House in September 2025, taking over the role as Manager, following the retirement of the previous manager
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