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One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood...
Care Provided by Brookvale House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss fee rates with you, following a visit to our Home and initial discussions with the Manager.
The price(s) shown are provided by the care home. Contact Brookvale House for full pricing details and T&Cs.
Contact Brookvale House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wavemill Healthcare
- Private Owned
Person in charge
- Meera Daniel (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- 10am to 6pm or by arrangement
Parking
- Car park available up to 12 cars - booking not required
Brookvale House Reviews (168)
Brookvale House has a Review Score of 9.7 (9.711) out of 10, based on 33 reviews in the last 2 years.
Over all time Brookvale House has 168 reviews.
My mum has been a resident of Brookvale House since November. I can honestly say that she seems so happy there. The staff are so lovely and very helpful. My mum loves going to the lounge and joining in the activities. I am so pleased that we chose Brookvale House for her and would definitely recommend it.
Thank you so much for your kind review. We are thrilled to hear that your mum has been enjoying her time with us at Brookvale House since November, and has been enjoying the range of facilities and activities that we offer. We will share your encouraging words with all of the staff at Brookvale House.
After a difficult transition period for my granddad, I have found the care and support my granddad has received outstanding. You can see the true genuine fondness the staff show, especially the manager and activities lady. My granddad is very happy and feels safe.
Thank you for your kind review. We are absolutely delighted to hear that your grandad has found the care and support he requires at Brookvale House. It is wonderful that he feels safe and well looked after at our home. I will pass on your kind words to the manager, activities coordinator and the staff at Brookvale House.
I enjoyed my stay here, I was very happy. In the future, I can easily come back here.
Thank you for your kind review which will be passed onto the staff at Brookvale House. We are so glad that you enjoyed your stay with us. It was a pleasure to look after you and it would be wonderful to have you stay at Brookvale House again.
I couldn't fault their compassion, patience and dedication to all that they did. You were always greeted with a welcome smile whenever I visited and would like to thank them personally to all their staff for their commitment to mums care.
Thank you once again
I as her husband was very pleased with the care and attention my wife received. She told me several times that she was happy to be there.
I will pass on your kind words to the team at the care home.
We have been very impressed with mums care and she has been very happy at Brookvale, she has often commented on how kind the staff are and how well she's looked after. But sadly due to mum's mobility and extra needs now she has had to move to a nursing home which we are really sad about but will never forget Brookvale and the wonderful staff.
Thank you for your wonderful review of Brookvale House. We are so happy that mum enjoyed her time with us at the Home and we will be sad to see her go. We hope that your mum settles into her new surroundings quickly and continues to receive a high level of care.
My mum and dad are both at Brookvale House. They have been amazing at settling mum into the home. the staff are approachable and management are very aware of my mum's needs. The manager is very compassionate.
If there is anything more that the team can do, please let us know and will be more than happy to accommodate.
My mother-in-law has only been at Brookvale three weeks, and she has come on leaps and bounds. It is a lovely care home. The staff are great, and there's always someone on hand to reassure you. Would highly recommend this lovely care home.
We are also pleased to read that you are able to find our care team available and approachable.
My mum seems really happy there. She likes most of the staff. When I visited, she was well presented, and her room was very clean and tidy. She likes the food and snacks. She has settled in well and does not ask to come home now.
Thank you for your kind review of Brookvale House. We are so happy to read that your mum is happy within our Care Home. We are also pleased to read that your mum enjoys the food and snacks provided by our Kitchen Team.
The care my wife received in the 3 years she was there was really fantastic in all areas by all the staff day and night. The staff were always so caring and friendly. Not only to the resident but the families as well. I could not be more happier with Brookvale House.
Thank you once again for this lovely review.
So pleased that Brookvale was able to take mum into their care. We know she's very happy here and always says how well the staff look after her and how kind and friendly they are. We as the family know she's safe and any questions we've asked are always responded to as quickly as possible. Thank you to all the staff at Brookvale, your care and kindness is always appreciated.
Thank you for your lovely review of Brookvale House, we are pleased that we were able to look after your mum at our Care Home and that all your questions were answered timely.
I found the care home very helpful in relation to being able to visit my friend. The staff are always helpful and cheerful.
Thank you for your lovely review of Brookvale House. We are pleased that the Home was able to facilitate your visit to see your friend at our Home.
During the two and a half years my mother has been at Brookvale House she has always said how caring the staff are. They ensured she was cleanly dressed and well-fed. The staff also made her smile.
Please let the care team know if there is anything else that we can do to make mums stay even better.
We are currently in the process of refurbishing all the rooms which we hope to complete over the next 6 months.
After the extremely difficult decision to place Mum in care, we were absolutely blown away by the amazing staff at Brookvale House. Every little detail of Mum's care is provided with kindness and the utmost dignity. We could not have wished for better care. Their dedication is outstanding.
We are so pleased that your mum has settled into our home and that you are happy with the environment that she is in.
The home have...
Good to see Dad.
We are pleased that we were able to facilitate the opportunity for you to safely see your father at our home.
If there is anything else we can do, please talk to our care team who will be more than happy to assist you.
Protection is very good and the staff helpful.
The home has gone to get lengths to ensure the safety and protection of our residents and our staff, enabling us to facilitate safe visits for families.
We are pleased that you have found the staff to be helpful, and if there is anything else that we can do for your mum while she is at Brookvale House please let the care team know.
Visited Mum face to face for the first time since garden and window visits. Absolutely fab! Staff were kind and caring to us all. Very organised visit, excellent protection for all. The staff were very helpful and organised. So pleased my mum is here and safe in this Covid time! Even got to hug her! Well done Brookvale House!
Thank you for your lovely review of Brookvale House. We are so pleased that we were able to arrange a covid safe visit for you to see your mother at the home. The home has worked hard to ensure that everyone is safe during these difficult times and it has enabled us to facilitate visits and capture...
Very happy with the care home and staff.
We are pleased that you are happy with the care home and the staff. Please let the manager or the care team at the home know if we can do anything to improve your wife's stay at Brookvale House.
What a wonderful visit - Covid secure and still able to talk to Mum in the heated summer house. She is very happy and well looked after. Keep up the good work Brookvale. Merry Christmas to all residents and staff.
Thank you for your review of Brookvale House. We are so pleased that we were able to accommodate a safe visit between you and your mum in our summer house.
The home have worked so hard to ensure that special moments like this are able to happen within the grounds of the Home.
Please let...
The meeting with Mum today in the summer house was well organised for keeping both Mum, visitors and staff safe. Being able to hug Mum for the first time since March was indescribable and I thank the staff of Brookvale House for making it happen. Well done to you all and thank you for your continued care for my mum and all the residents. Thank you from the bottom of my heart.
We are so pleased that we were able to facilitate a special moment between yourself and your mum during these unprecedented times.
The Home continues to work hard, and we thank you for being understanding and working with us to accommodate...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brookvale House.
There are no upcoming events for Brookvale House.
Awards / Recognitions (2)
- 15 Jan 2026Recipient: Brookvale House
- 23 Sep 2019Recipient: Brookvale House
Accreditations
There are no accreditations posted yet for Brookvale House.
Meet the Team (1)

Meera joined Brookvale House in September 2025, taking over the role as Manager, following the retirement of the previous manager
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