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One of the highlights of Portswood is its vibrant high street, Portswood Road, which has a variety of shops, restaurants, cafes, and pubs. You will find a wide range of cuisines to indulge in, including Indian, Chinese, Italian, and more. Additionally, there are various supermarkets, convenience stores, and independent shops where you can find everyday essentials or unique items.
Transportation in Portswood...
Care Provided by Brookvale House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss fee rates with you, following a visit to our Home and initial discussions with the Manager.
The price(s) shown are provided by the care home. Contact Brookvale House for full pricing details and T&Cs.
Contact Brookvale House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wavemill Healthcare
- Private Owned
Person in charge
- Meera Daniel (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- 10am to 6pm or by arrangement
Parking
- Car park available up to 12 cars - booking not required
Brookvale House Reviews (168)
Brookvale House has a Review Score of 9.7 (9.711) out of 10, based on 33 reviews in the last 2 years.
Over all time Brookvale House has 168 reviews.
Not sure on views as due to lockdown, our sister-in-law has only been in a couple of weeks, but she seems happy.
Thank you for your review of Brookvale House. We are taking every measure to ensure that visits at the Home can take place safely for both yourselves and for your sister in law at Brookvale House. We hope that the Home can open up fully to indoor visits in 2021. If there is anything that the care team at the Home can do to help your sister in law at the Home please feel free to contact the Home.
The management and all the staff treat us very well. She is making good progress and enjoying it at Brookvale House.
Thank you for your review of Brookvale House. We are pleased that your Sister in Law is enjoying her time at Brookvale House and is making progress in her Health. If we can do anything further please feel free to talk to our Manager or Care Team who will be more than happy to assist.
Welcoming, warm and friendly environment.
Easy move into care home life for Mum. Great caring staff and nothing is too much trouble. Lots to keep Mum busy and entertained. A bright, airy home with a great garden. Quiet lounges, busy TV lounge and one to take your guests to. Mum's room is a very good size and is bright and comfortable.
Thank you very much for your lovely review, I will pass your comments on to the staff.
My mother has been at Brookvale House for just over four months and is very happy and well cared for. She was losing weight at home and finding it difficult to cope, even with carers coming in three times a day. At Brookvale, I know she is gaining weight and interested in what's going on around her.
Thank you for your kind review. I notice you rated satisfactory in two areas. If you would like to discuss this further to help us with any improvements to make your Mum's stay more comfortable, I will be happy to meet with you.
Mum has had great care and good times at Brookvale. All staff are generally good, happy folk! Very thankful to have my Mum in this good atmosphere! A nice effort made this Christmas for residents. Many thanks to all at Brookvale House. Good on you all!!
Thank you for your kind review, I will pass your comments on to the care team. I notice you have scored us three for your Mum's room. Please come and see me so we can discuss any potential improvements going forward.
Lovely and clean and the residents all seem happy and well cared for. Lovely friendly staff.
Every time I visit my friend the staff make me feel welcomed and always offered tea and biscuits. Also, my friend feels very happy and settled there.
Find it friendly when visiting our friend.
My brother seems quite content to be there which is a good thing. We have always found the staff to be pleasant and helpful and very respectful of him.
All the staff have made me feel welcome and have been very helpful in my two weeks of staying.
I visit twice most weeks over a number of years and am impressed with the standard of care and kindness of the staff. The resident I visit says repeatedly "They are so good to me here".
We find all the staff at Brookvale House kind and helpful. My mother's bedroom is always clean and tidy and she always looks well cared for with fresh clean clothes. She looks comfortable in the very smart new chairs and there is always plenty of entertainment.
I visit my friend, usually three times a week, and always find all the staff very friendly. It is a very pleasant home.
Brookvale staff are all very friendly and helpful and working hard to maintain the care and dignity of their residents. The care home is clean and comfortable and the garden is colourful and well maintained. The food is excellent, with a good variety and taking into account smaller appetites and dietary requirements.
My mother is very well cared for, supported and stimulated. The staff are of course a group of varied individuals but as a rule, are genuinely caring and respectful.
The care staff at Brookvale House have worked hard to settle my mother-in-law in to be here. It has been very difficult at times for all concerned but they have built a lovely caring relationship with her and they have treated her with respect and dignity. The home is lovely and the garden is a lovely area to sit out and relax. The activities are good, but most of all the food is outstanding and the food is a very important part of a residents life.
At all times, all the members of staff have been kind, friendly and patient. The food is very good, the place is very clean, all my concerns have been taken into consideration.
I have been made to feel very welcome every single day, so have our son and our friends.
My godmother has been in Brookvale for several months now and tells me she is very happy there. The staff are so kind and everyone seems to love working there.
The staff were excellent, caring for my father ensuring that he was safe, cared for and treated with care and dignity. The staff used humour to help dad cope with his Alzheimer's which he thoroughly enjoyed the interaction.
Thank you to all the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Brookvale House.
There are no upcoming events for Brookvale House.
Awards / Recognitions (2)
- 15 Jan 2026Recipient: Brookvale House
- 23 Sep 2019Recipient: Brookvale House
Accreditations
There are no accreditations posted yet for Brookvale House.
Meet the Team (1)

Meera joined Brookvale House in September 2025, taking over the role as Manager, following the retirement of the previous manager
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