Shaftesbury Rest Home

49 Shaftesbury Avenue, Highfield, Southampton SO17 1SE
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9.1 4 Reviews
  • Shaftesbury Rest Home, Southampton
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950

These prices are only a guideline, please contact Shaftesbury Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Anna Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (9)
  • Couples/Companion Rooms (4)
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Shaftesbury Rest Home Reviews (4)

9.1

Shaftesbury Rest Home has a Review Score of 9.1 (9.076) out of 10, based on 3 reviews in the last 2 years.
Over all time Shaftesbury Rest Home has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 1
  • 3
  • 1
Reviewer Connection to Shaftesbury Rest Home
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from R B (Friend of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly friend (90+) reached a point whereby he could no longer care for himself at home and he decided to move and take up residence in a Rest Home. Not an easy decision to make for many people. The Shaftesbury Rest Home (SO17 1SE) was recommended by local caring agencies and, after a short exploratory
stay, he had no doubts about moving in. He settled down very quickly and I was pleased when he told me, on numerous occasions, that "I've made the right decision - both by moving out of my home and by choosing this place". The Shaftesbury Rest Home transformed the quality of his life. Help with daily care. A comfortable bed in a very pleasant single room, with assistance readily available. A clean and tidy place to live. Great and plentiful food and, importantly, good company. The staff and managers are friendly, hard working and professional. The Shaftesbury Rest Home is a very nice place - thoroughly recommended.
Reply from Anna Smith, Registered Manager at Shaftesbury Rest Home

Thank you for your kind words he was a pleasure to care for and is very much missed

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  • Treated with Dignity
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Review from Norman L (Husband of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has Alzheimer's and has been a resident for one year.
Moving a loved one into care is never easy, the manager and staff at Shaftesbury made it as painless as it could be, and after one full year, I can say that I am so glad she is there.
She often tells me the staff are lovely (she sometimes
thinks she works there) and the food is good. I am always made to feel welcome. I would not want her to be anywhere else!
Reply from Anna smith, Registered manager at Shaftesbury Rest Home

Thank you so much for your kind words, she is so loved by us all and we cannot thank you enough for your support over the last year.

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Review from Anthony R (Son-in-law of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Mum-in-law receives is excellent from the very professional and attentive staff. The staff are always willing to go the extra mile, including helping her send greetings cards and arrange video calls to our family in Australia. Although she is a fussy eater, she enjoys her food at the home
very much. The staff make sure that her medication and the other requirements of her GP, and other medical specialists, are complied with completely - which is such a comfort for us compared to when she was living alone, as is the company of the other residents and staff.
Reply from Anna smith, Registered manager at Shaftesbury Rest Home

Thank you so much for your kind review she's, as always a pleasure and it is our honour to care for her.

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Review from Catherine R (Ex Family Member) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my daughter and I settled Grandmother into Shaftesbury Rest Home, she has been lovingly cared for and cherished. The care she received prior to her recent death at the grand age of (almost) 99 has been exemplary. Nothing has been too much trouble, and every member of staff under the matron was
well trained. The food was home-cooked and very well received by the residents.
This is a small imitate rest home, and we have no reason not to highly recommend it to others.
I personally have had family members in extremely expensive, high-end care homes, and they could not compete with Shaftesbury Rest Home for care, kindness and compassion.
Both Grandmother and the staff of Shaftesbury Rest Home will be missed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.076)

Overview of Review Score

The Review Score of 9.1 (9.076) out of 10 for Shaftesbury Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Shaftesbury Rest Home is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.132 Points relating to the number of positive Reviews for Shaftesbury Rest Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 3 Positive Reviews ÷ 3.4 = 0.882
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Shaftesbury Rest Home

What types of Care is Shaftesbury Rest Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shaftesbury Rest Home have?

There are 9 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Shaftesbury Rest Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shaftesbury Rest Home to the centre of Southampton?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shaftesbury Rest Home to verify any information. View our terms and conditions. Shaftesbury Rest Home has an Basic Service - more info.