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Heath Lodge

Danesbury Park Road, Welwyn, Hertfordshire AL6 9SN
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The attention to detail with personal care is amazing. Dad couldn't be in a better place.Gary C(Son of Resident/Service User)
Heath Lodge, Welwyn
I would recommend this home to anyone. Thank you and congratulations to all the staff.Maurice H(Husband of Resident/Service User)
Heath Lodge, Welwyn
He enjoy the food and was very comfortable in his spacious room.Christine H(Daughter of Resident/Service User)
Heath Lodge, Welwyn

Sharing grounds with Autumn Vale, Heath Lodge is a period Tudor style residential and nursing care home set in stunning landscaped gardens in Welwyn. Heath Lodge offers first class care for residents. Each resident enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.

Contact the home for information and you’ll find a huge range of facilities on offer,...  

Care Provided by Heath Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800
Nursing Care£1,700 - £1,700£1,900 - £1,900
Nursing Dementia Care£1,700 - £1,700£1,900 - £1,900

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Heath Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Mihaela Constantinescu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • No restricted visiting hours weekend visit- allowed

Parking

  • Parking spaces available

Heath Lodge Reviews (148)

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9.8

Heath Lodge has a Review Score of 9.8 (9.820) out of 10, based on 47 reviews in the last 2 years. Over all time Heath Lodge has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from Anita H (Granddaughter of Resident) published on 7 April 2021 Submitted via Postal Card
Overall Experience

Since my nan has moved into Heath Lodge, as a family, we have seen a positive change. My nan is more chatty; she is no longer lonely or frightened. The care staff are very caring and kind. Nan is very much enjoying living at Heath Lodge, and it helps to know she is being very well looked after.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you very much for taking time to review Heath Lodge, the staff will be over the moon to know that you have recognized their efforts to deliver the very best care possible. It is very good to hear that your Nan feels safe and secure in our service which matters a lot for us. Take care and stay safe.

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Review from Sarah H (Daughter of Resident) published on 7 April 2021 Submitted via Postal Card
Overall Experience

My experience of Heath Lodge has been very good. They have kept me informed about Mum at all times and have really cared for her very well. Mum is obviously happy and has a connection with the carers; this is so important to me.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you for leaving such a positive review. We are extremely glad to hear that you are happy and your Nan is happy with our team here in Heath Lodge. Our hardworking staff always strive to ensure all residents are safe and well cared for. Thank you and stay safe.

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Review from Kevin L (Son of Resident) published on 25 March 2021 Submitted via Postal Card
Overall Experience

No issues or concerns.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you so much for taking time to leave a review. It is great to hear that you do not have any issue and concern with the service at heath lodge. The team will do their best to improve some areas as required. Thank you and stay safe.

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Review from Nicola D (Daughter of Resident) published on 25 March 2021 Submitted via Website
Overall Experience

My mother came to isolate at Heath Lodge with Covid 19 after a short stay in hospital and a terminal cancer diagnosis. We were accommodated with window visits and phone calls and were given every opportunity to communicate with staff. Mum always appeared to be comfortable and relaxed in her surroundings. The staff were caring and seemed to be fond of her which made me feel very confident in the care she was receiving. I’ve spent the last 9 years caring for her myself at home, so it was a difficult situation for us but I felt very reassured. The care staff that we met were friendly, kind and informative.

Reply from Prarthana Bhandari, Manager at Heath Lodge

Thank you for leaving such a positive review. We are extremely pleased to know that you were reassured with the quality of care provided to your mother within our Covid Service. Thank you for recognising staffs hard work. We do appreciate your positive feedback. Stay safe.

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Review from Linda S (Daughter of Resident) published on 23 December 2020 Submitted via Postal Card
Overall Experience

My mother who is 94 is now so happy and very jolly. During COVID in March, she has been isolated on her own and her mentality had gone downhill dramatically not interacting nor having any conversations her dementia worsened. Now! what a difference she is laughing, singing, she is so happy staying here and takes great delight telling the family members how much she enjoys living here. Highly recommended, excellent facilities, friendly caring staff. I wish my mother lived here in March rather than recently of 2 months.

Reply from Jemar Legister, Marketing Associate at Heath Lodge

Thank you for leaving such a positive review. We are extremely pleased to know that your mother is enjoying her stay here at Heath Lodge. To combat Covid-19, we strive to continuously focus on improving the mental wellbeing of all our residents. This is done through the introduction of new dynamic...  

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Review from Sandra H (Daughter-in-law of Resident) published on 7 December 2020 Submitted via Postal Card
Overall Experience

What can I say, but on arrival you are always greeted with a smile and hello while my mother-in-law was there she was treated extremely well. She was a very strong-willed, stubborn lady but they dealt with her letting her try and do things beyond her capabilities. All staff are friendly, caring, hardworking and cheerful in what is a very hard environment to be in, most of the residents are challenging to say the least (I have seen many times) but their patience is faultless. Thank you to all the staff I will miss them.

Reply from Jemar Legister, Marketing Associate at Heath Lodge

Thank you for leaving such a position review. We are thrilled to know that you’re pleased with the quality of care that is provided at Heath Lodge Care Home. Our hardworking staff at Heath Lodge always strive to ensure all residents are safe and well cared for. Thank you and stay safe.

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Review from F W (Daughter of Resident) published on 28 September 2020 Submitted via Postal Card
Overall Experience

My mother has been having respite care and love whilst we did work on her house. She was welcomed and made to feel secure and safe. The cheerful and helpful staff met all her needs with care and compassion. I am very grateful to everyone at the home.

Reply from Alison Foreman, Director of Sales and Marketing at Heath Lodge

Thank you for your review. Your comments about feeling 'safe and secure' are the most important to us, at this time. Also, thank you for recognising the staff team, everyone works so hard to be welcoming and compassionate to each individual circumstance. We do appreciate your positive feedback.

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Review from V P (Sister of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

Very good all round.

Reply from Alison Foreman, Director of Sales and Marketing at Heath Lodge

We very much appreciate your 5* review. Thank you for taking the trouble of sharing your feedback regarding the care and services of our home. Kind regards.

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Review from D T (Daughter of Resident) published on 21 August 2020 Submitted via Postal Card
Overall Experience

My mum has been a resident at Heath Lodge for five years now and I couldn't have chosen a better home. My mum has been so well looked after, always fed, watered, clean and gets great support from all staff.

Reply from Alison Foreman, Director of Sales and Marketing at Heath Lodge

Thank you for your review. So good to hear you say 'I couldn't have chosen a better home'. That comment will do much to give peace of mind to others who are searching for care for a loved one. Kind regards

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Review from G A (Son of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience
Lovely staff.

Good entertainment.

Reply from Alison Foreman, Director of Sales and Marketing at Heath Lodge

Thank you for your review, the team will be very pleased to hear your feedback! Kind regards

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Review from L G (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

My mother is very happy here, and she is well cared for. All the staff are extremely helpful and caring. Her care is first class, and it has given me peace of mind for her security and wellbeing. Thank you.

Reply from Alison Foreman, Director of Sales and Marketing at Heath Lodge

Thank you very much for taking the time to review Heath Lodge, the staff will be 'over the moon' to know that you have recognised their determined efforts to deliver the very best care possible. Kind regards.

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Review from G V (Son of Resident) published on 11 June 2020 Submitted via Postal Card
Overall Experience

Mum's been here for about five years, and throughout that time, I have been impressed by the level of care she has received. I have generally been pleased with the quality of the staff, most of them have been well suited to the jobs that they do. Thank you so much for your love and support of my mum.

Reply from Sym Jaj, Senior Marketing Executive at Heath Lodge
Hi Gary, what a lovely review. Thank you for taking the time to send us your positive feedback. We're really pleased that you are impressed by the quality of care your mother has been receiving. We're very proud of our front-line teams, and Heath Lodge continues to surpass expectations.

Wishing you good health.

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Review from M L (Son of Resident) published on 12 March 2020 Submitted via Postal Card
Overall Experience

I reported a TV fault in my father's room and provided feedback on why he might be suffering from constipation (not drinking enough water or eating sufficient roughage/vegetables). A staff member scribbled down a message on a desk calendar - not very professional. Staff always seemed rushed, especially management. The doctor and other non-British care staff fully understand the cultural heritage of residents and are able to support them in this regard.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Thank you for your review, we're sorry your experience at our care home was negative. We have informed the Care Home Manager who will be in contact with you regarding your review - best regards.

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Review from L A (Daughter of Resident) published on 4 March 2020 Submitted via Postal Card
Overall Experience

This home has a very caring attitude and is always clean and well kept. The staff are helpful and always try to fulfil my father's needs. There are several activities which my father has enjoyed participating in; such as the craft sessions and the sing-a-longs. The food is always hot and tasty, and we have been welcomed to eat with him on many occasions. Overall, very pleased with his care here.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

That's really good to hear, thank you for your very kind review. It's great that your father enjoys the activities the home offers and the food - if you have any recommendations - we would love to know! Best regards.

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Review from R C (Son of Resident) published on 28 January 2020 Submitted via Postal Card
Overall Experience

Mum spent 4 weeks as a respite. The home helped to get her back to herself. The staff are excellent and very kind and helpful.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Thank you for your very kind comment - we appreciate your feedback - many thanks.

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Review from M B (Son of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience
Perfect A1 place.
Love the staff and management team.
Thank you.
I wouldn't mind moving in myself when I retire.

Staff are caring.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Fabulous, thank you incredibly for your kind words addressing our team!

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Review from Christine H (Wife of Resident) published on 28 November 2019 Submitted via Postal Card
Overall Experience

Friendly and efficient treatment received.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Thank you very much for your very kind feedback. It is much appreciated.

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Review from Donna W (Friend of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

I have visited a resident for the last few months, I have been welcomed by all staff. They are very hospitable and very caring to the residents. Such a lovely bunch - I would love to visit each week, I have loved my Fridays, keep up the great work you do.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Lovely comment, thank you!

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Review from Richard A (Friend of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

I was most impressed by the welcome I received when I visited Heath Lodge this morning. The two ladies at reception had in-depth knowledge of my friend's condition and how she had settled in after her arrival a week ago. My friend has settled in to her new home and I can see the friendliness and courtesy of the staff I met will flow into the care given to residents.

Reply from Melissa Lawerence, Marketing Coordinator at Heath Lodge

Most wonderful review, thank you for your very kind feedback.

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Review from Peter E (Son of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience

My father is happy with his accommodation and the quality of food he is enjoying. We are happy with the standard of care he receives. We have found the staff to be caring and we are kept informed of any and every change of his needs, moods and circumstances.

Reply from Melissa Lawerence, Marketing Coordintaor at Heath Lodge

Wonderful, thank you for your review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 17 Jul 2026

    Father’s Day gave us the perfect opportunity to celebrate the wonderful fathers and father figures who are part of our Heath Lodge family. It was a lovely afternoon that brought...

  • 13 Jul 2026

    At Heath Lodge Care Centre, International Nurses Day gave our wonderful residents the chance to say something they have wanted to for a long time… thank you. Rather than simply...

  • 29 Apr 2026

    Heath Lodge in Welwyn has been rated GOOD following its latest unannounced Care Quality Commission (CQC) inspection. The home received a GOOD rating across all five areas assessed: Safe, Effective,...

Upcoming Events

There are no upcoming events for Heath Lodge.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Heath Lodge.

Meet the Team (1)

Mihaela Constantinescu
Mihaela ConstantinescuJob Title:Care Home Manager

I am dedicated to bringing both experience and passion to my role as Home Manager at Heath Lodge. I take great pride in creating a safe, supportive, and positive environment for both residents and staff. My focus is always on delivering high-quality care, fostering a strong team culture, and ensuring the well-being of everyone in our home.

Please don’t hesitate to reach out. I’m always happy to help.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.