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Care Provided by Elm Lea Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 15 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
PLEASE CONTACT THE CARE HOME
The price(s) shown are provided by the care home. Contact Elm Lea Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Arvind Khanna
- Private Owned
Person in charge
- Leah Hirst(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (13)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (13)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome between 11 am and 4.00pm. Kindly avoid 11,50am to 12.30pm as residents have their lunch then.
Parking
- Onsite parking and There is plenty of parking available on the adjacent residential street.
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Elm Lea Residential Care Home Reviews (12)
9.4
Elm Lea Residential Care Home has a Review Score of 9.4 (9.375) out of 10, based on 4 reviews in the last 2 years.
Over all time Elm Lea Residential Care Home has 12 reviews.
Filter Reviews
Overall Experience
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Reviewer Connection to Elm Lea Residential Care Home
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Review from Ashley M (Relative of Resident) published on 27 October 2025 Submitted via Website•
Overall Experience
Elm Lea, was an absolutely fantastic care home, very well run by very caring, compassionate & professional staff, the registered manager & all the staff all went above and beyond, knowing that my family member was very well looked after by all the staff was absolute blessing. The level of understanding a care they all provided was absolutely exceptional. Caring for my great aunt from the start of her stay all the way to the very end. The registered manager of this home always kept in such a professional manner and always kept all of our family informed with our relatives day to day care. Overall I'm so proud, thankful & most importantly grateful for everything Elm Lea gave to my great aunt and could not recommend anymore!
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Review from Kelly B (Daughter of Resident) published on 5 June 2025 Submitted via Website•
Overall Experience
My father moved into Elm Lea earlier this year, and from the very first day, the experience has been nothing short of exceptional.
The home is beautifully maintained, and the staff-under the excellent leadership of the manager are consistently professional, caring, and attentive.
The home is beautifully maintained, and the staff-under the excellent leadership of the manager are consistently professional, caring, and attentive.
My father truly feels at home and well cared for, and the engaging daily activities have been wonderful in keeping him active and uplifted.
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Review from Alix H (Daughter of Resident) published on 8 May 2025 Submitted via Website•
Overall Experience
We couldn't be happier with the care our father receives at Elm Lea Residential Care Home. From the moment you walk in, it feels like a real family home-welcoming, warm, and full of life, not at all like a typical retirement facility. The staff are absolutely lovely-always helpful, friendly, and genuinely caring.
There's a strong sense of community here, with frequent communication that keeps us in the loop (very helpful since we live abroad) and reassures us that Dad is in great hands. The team puts a lot of effort into involving all residents in fun, engaging activities, and the occasional excursions around Hythe are a wonderful treat-such a lovely area to explore!
The food is another highlight-healthy, home-cooked meals that really make a difference. The garden is beautiful too, a peaceful space where residents can relax and enjoy a bit of nature.
There's a strong sense of community here, with frequent communication that keeps us in the loop (very helpful since we live abroad) and reassures us that Dad is in great hands. The team puts a lot of effort into involving all residents in fun, engaging activities, and the occasional excursions around Hythe are a wonderful treat-such a lovely area to explore!
The food is another highlight-healthy, home-cooked meals that really make a difference. The garden is beautiful too, a peaceful space where residents can relax and enjoy a bit of nature.
Elm Lea strikes the perfect balance between being professional and creating a safe, nurturing environment. We're so grateful.
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Review from Stephanie D (Niece of Resident) published on 24 December 2024 Submitted via Website•
Overall Experience
Such a lovely home couldn't ask for better for my aunt. All the staff are dedicated and generally care, it's not just their job, very much like a family unit. The manager is amazing, totally dedicated caring and a brilliant manager. Such a great choice.
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Review from Julia S (Daughter of Resident) published on 11 June 2024 Submitted via Website•
Overall Experience
My dad has mild dementia and has been at Elm Lea for about a year as he was unable to cope on his own. Elm Lea has become his new home and although he wasn't keen to move he has settled in well there. It's not a large home and more like a big family. The staff are amazing, always happy and upbeat. They know how to get the best out of him, gently encouraging him with lots of good humour and banter. It's such a relief to know he is well cared for and safe now. Dad has a nice, well equipped room, but also likes sitting in the sunny conservatory which over looks the garden.The staff are also great with me. Always a warm welcome, regular contact and up to date with what dad is doing. Thanks to Elm Lea for the great care they are taking of my dad.
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Review from J B (Daughter of Resident) published on 24 May 2024 Submitted via Website•
Overall Experience
My father is a resident, after another care home, my dad seems very happy here and at the care home. He is cared for and is happy, I am happy we found him, Elm Lea, as we were worried about him in the other care home. Very friendly staff and always welcoming, could not recommend them enough!
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Review from Marilyn W (Wife of Resident) published on 24 May 2024 Submitted via Website•
Overall Experience
I couldn't wish for a nicer place for my husband to live. All the staff are so friendly and kind. My husband seems to feel safe, and I know he loves the staff too. They are all patient with him, and understand the problems he has with his dementia, even when he is being a bit of a handful.
Elmlea is always clean and tidy and doesn't have that care home smell, that can sometimes be unpleasant. I would recommend this care home to anyone who wants the personal touch.
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Review from S C (Daughter of Resident) published on 24 May 2024 Submitted via Website•
Overall Experience
Since my mother has been a resident at Elm Lea, she has been shown respect and understanding, with encouragement she has come out of her shell and is able to socialise with other residents and staff. The staff are reintroducing crafts to her which she hasn’t done for many years. They listen to mum’s interests and accommodate where able. When I visit, I am greeted with a warm welcome, the staff tell me what mum has been doing and how she is, it is very reassuring that they actually know who mum is and they know who I am and who my other visitors are. In my experience, I believe Elm Lea is well-led and provides person-centred care.
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Review from Debbie D (Daughter of Resident) published on 24 May 2024 Submitted via Website•
Overall Experience
Dad has been in the home for nearly two months. This has been a really difficult transition however the Manager and the team have been very accommodating and tried to make this as easy as possible. Thank you for your support.
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Review from Susan D (Daughter of Resident) published on 15 January 2024 Submitted via Website•
Overall Experience
Excellent in every respect - cannot be faulted. Elm Lea is a wonderful care home - small, personal and cosy. The home is well-managed and run by competent, caring and compassionate staff who provide the level and standard of care that I would want for myself. I am able to relax knowing that my mother is in good hands and is well cared for.
↩Reply from Leah Hirst, Registered Manager at Elm Lea Residential Care Home
Thank you for your review. It was a pleasure to care for your mother.
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Review from B S (Son of Resident) published on 19 June 2019 Submitted via Postal Card•
Overall Experience
Elm Lea is an excellent care home that is well managed and run by professional, competent, caring and compassionate staff.
Knowing that a loved family member is being looked after by such people and that their comfort and best interests are always at the core of the care that they receive gives one true peace of mind.
The management and staff at Elm Lea provide all that one could ever hope for in such circumstances.
Knowing that a loved family member is being looked after by such people and that their comfort and best interests are always at the core of the care that they receive gives one true peace of mind.
The management and staff at Elm Lea provide all that one could ever hope for in such circumstances.
Excellent in every respect.
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Review from Jocelyn B (Sister-in-law of Resident) published on 13 June 2019 Submitted via Postal Card•
Overall Experience
Home very good. Excellent staff, approachable at all times.
Very clean, very good food. Bright room.
An all-around wonderful home.
Very clean, very good food. Bright room.
An all-around wonderful home.
My brother has thrived since our mother passed away. We have a 45-minute drive to see my brother. Well worth the drive to see him happy.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Elm Lea Residential Care Home.
Upcoming Events
There are no upcoming events for Elm Lea Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elm Lea Residential Care Home.
Accreditations
There are no accreditations posted yet for Elm Lea Residential Care Home.
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Frequently Asked Questions about Elm Lea Residential Care Home
What types of Care is Elm Lea Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elm Lea Residential Care Home have?
There are 13 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Elm Lea Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Elm Lea Residential Care Home to the centre of Hythe?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elm Lea Residential Care Home to verify any information. View our terms and conditions. Elm Lea Residential Care Home has a Basic Service -more info.