Tulipa House

13 Shottendane Road, Margate CT9 4NA
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5 Reviews
  • Tulipa House, Margate
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our weekly fee's do include for outside services.
The hairdresser visits weekly and charges for her service, these prices are very competitive and are not included within the weekly care fee.
The chiripodist visits on a regular basis and there is a charge for his service which is not included within the weekly care fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Tulipa House Ltd

Person in charge

  • Tracey Hobbs (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (3)
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Tulipa House Reviews (5)

Over all time Tulipa House has 5 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 1
  • 1
Date Published
  • 5
  • 0
  • 0
  • 0
  • 5
Reviewer Connection to Tulipa House
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from S J (Friend of Resident) published on 7 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the home for a day, and the atmosphere was calm, staff were joining in activities with clients playing ball games. Some clients were sat with management who welcomed them into their offices without hesitation. Home smelt and looked clean. Clients looked happy. No matter how busy the staff got
they always had time to stop and give the clients the attention they wanted.
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  • Treated with Dignity
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Review from Elaine P (Daughter of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Mum was at Mont Calm for over a year. She had advanced dementia and diabetes. Covid allowed them to hide the appalling care she received, a chiropodist had never looked at her feet and it was only when I began making serious complaints did they get someone in. By this time the nails on her big toes
were over an inch long. Members of management became very confrontational and threatening. Visiting became very stressful and I was more and more worried for my Mum's safety. Even before the issues arose, the manager would hardly ever respond to my emails or calls and there was always some sort of excuse. The building itself is in a terrible condition with windows nailed shut to stop them falling out, toilet seats hanging off, rusty hoists in bathrooms, and paint and plaster hanging from walls and ceilings to name but a few. By the time my Mum left she had lost so much weight and looked so ill it was heart breaking. I would absolutely NOT recommend putting your loved ones in this home.
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Review from Jonathan A (Son of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Care home unable to provide chiropractor or hairdresser. The nurse is very difficult to arrange sometimes waiting 48 to 60 hours to attend. My father's finger and toenails have never been cut. Information from management has been non-existent. Moved rooms without being informed. Read garden is extremely
dangerous with corroded fire staircase not cordoned off and shed doors left open. Family fights for information. No straight answers. Each member of staff is inconsistent with answers.
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Review from Helen C (Daughter of Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wanted my dad to stay here because the manager took the time to talk to me and actively encouraged me to write his life story so they could better help him communicate and understand him. They take notice of and work around the needs of the individual to give everyone the best experience possible.
We can all wish our loved ones did not have to live in residential care, so it's a great relief when you know they are being well looked after. COVID restrictions have meant that I've only been able to see photos of his room, but hoping that will change very soon.
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Review from Josie (Daughter of Resident) published on 25 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is a resident at Mont Calm. Staff looked after my father very well and he is not the easiest of people by far.
-Managed - excellent
-Staff - excellent
-Overall standard - Excellent
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  • Treated with Dignity
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  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Tulipa House

What types of Care is Tulipa House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tulipa House have?

There are 25 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Tulipa House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tulipa House to the centre of Margate?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tulipa House to verify any information. View our terms and conditions. Tulipa House has an Basic Service - more info.