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Care Provided by Hillbrow
Type of Service
- Residential Home
- For a maximum of 9 Service Users
Primary Care Categories
- Learning Disability / Autism
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Good to Know
Group / Owner
- Voyage Care
- Private Owned
Local Authority / Social Services
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (9)
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Hillbrow Reviews (1)
8.6
Hillbrow has a Review Score of 8.6 (8.556) out of 10, based on 1 reviews in the last 2 years.
Over all time Hillbrow has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Hillbrow
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Review from Leigh P (Power of Attorney of Resident) published on 5 December 2025 Submitted via Website•
Overall Experience
My experience of visiting Hillbrow has been nothing but one of pleasure. It's a smalI old house, but once inside it has a friendly, warm and welcoming atmosphere, and I couldn't wish for a better care home to look after a family member. The Manager is efficient and caring and her team are exceptional. And whatever you ask for it is done with profound efficiency. The people in their care get nothing but the best care and support they could wish for. And are all treated with the dignity they deserve.
The premises are clean and well looked after. And the staff encourage trips out for their residents.
The premises are clean and well looked after. And the staff encourage trips out for their residents.
As for food and drink, I can only say they cater for all their residents needs. And there are no complaints. The staff go over and beyond their duty. Overall, all I can say is that I have seen a lot of care homes but non of which have shown the home from home welcoming atmosphere that this one does. Our thanks goes out to the kind caring people that run this home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 September 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Hillbrow.
Upcoming Events
There are no upcoming events for Hillbrow.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hillbrow.
Accreditations
There are no accreditations posted yet for Hillbrow.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hillbrow
What types of Care is Hillbrow registered for?
Learning Disability / Autism, Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillbrow have?
There are 9 Single Rooms.
What are the Facilities & Services at Hillbrow?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hillbrow to the centre of Dover?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillbrow to verify any information. View our terms and conditions. Hillbrow has a Basic Service -more info.