Roxburgh House

29-31 Roxburgh Road, Westgate-on-Sea CT8 8RX
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5 Reviews
  • Roxburgh House, Westgate-on-Sea
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1500

Fee are dependant on room availability and client needs

These prices are only a guideline, please contact Roxburgh House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Roxburgh House Ltd

Person in charge

  • Mandy Kennedy (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • All referrals welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)

Visiting

  • Welcome any time

Parking

  • Car Park situated outside

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Roxburgh House Reviews (5)

Over all time Roxburgh House has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
0
5

Review from Amanda M (Partner of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing improvement this home has gone through. It’s now a well run and happy place for the residents. I would definitely recommend it to anyone that is looking at this home. The quality of the food has improved so much as has the decor. Keep up the good work.

Reply from Samantha Jarman, Deputy Manager at Roxburgh House

Thank you so much for this lovely review, I will share this with all our staff.

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Review from Ian V (Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The differences that I have experienced this year, are many, many, and varied.
Firstly all but two of the staff and management were removed or resigned.
Then because of inadequate CQC reports, a whole group of things were improved upon - the quality of meals, choices of meals, activities.
House
redecorated with freshly painted bedroom walls too, residents requests - new flooring throughout, refurbished dining room.
But the biggest improvement will be the back garden, which is hoped to open next spring, with its access ramp.
Better than that I feel, is the way we are seen as one big happy family staff and residents.

Reply from Mandy Kennedy, Manager at Roxburgh House

Thank you so much for this lovely review, I will share this with all our staff.

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Review from P E (Sister of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Roxburgh House in Westgate is amazing, they take really good care of my brother. My brother is comfortable and very happy where he is and I can rest assured that he is receiving the best care from all the staff who are always friendly and polite, I love the way they encourage his independence
yet make sure he is safe and well, couldn't really ask for a better home.

Reply from Mandy Kennedy, Manager at Roxburgh House

Thank you so much for this lovely review, I will share this with all our staff.

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Review from Bridgette B (Cousin of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is a long term resident at Roxburgh House and the care and compassion she receives from the staff are outstanding. The Manager and Deputy Manager are doing a first-class job at ensuring the residents are safe, well kept and happy. They are always professional and fully aware of their resident's
needs. They go above and beyond to consult with me regularly to ensure the family are fully informed about my cousin’s health and well-being. The Covid pandemic has been a very difficult time for everyone but I am confident the staff have followed Covid safe practice to keep the residents as safe as possible. I video call with my cousin weekly and can see she is so happy and content there and she speaks fondly of the Manager and Deputy Manager. I totally recommend Roxburgh House to anyone considering residential care for a loved one.

Reply from Mandy Kennedy, Manager at Roxburgh House

Thank you so much for a lovely review, it really means a lot to all the team here.

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Review from Georgina B (Cousin of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Roxburgh House enough. The current manager and deputy manager are absolutely fantastic.
My cousin has the most thorough care plan which identifies all her health needs and up to date action plan for this.
I am kept updated by staff on what my cousin is doing/ how she is on a regular
basis.
My cousin has communication difficulties but staff work hard to ensure these additional needs are met.
I am very grateful for all the hard work staff at Roxburgh House do.

Reply from Mandy Kennedy, Manager at Roxburgh House

Thank you so much for a lovely review, it really does mean a lot to all the team.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Roxburgh House

What types of Care is Roxburgh House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roxburgh House have?

There are 22 Single Rooms.

What are the Facilities & Services at Roxburgh House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roxburgh House to the centre of Westgate-on-Sea?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roxburgh House to verify any information. View our terms and conditions. Roxburgh House has an Basic Service - more info.