The thing that stands out above all is the staff. Professional, friendly and very patient.
Graham S (Son of Resident)
There are a variety of activities for the residents to participate in. Staff are cheerful
T N (Friend of Resident)
She enjoys taking part in some of the many and varied activities on offer.
Debbie A (Daughter of Resident)
Colleagues at Bethune Court will be happy to discuss our weekly fees with you and what our fees include.
These prices are only a guideline, please contact Bethune Court to find out the exact price for your requirements.
Bethune Court has a Review Score of 9.8 (9.826) out of 10, based on 18 reviews in the last 2 years. Over all time Bethune Court has 87 reviews.
Review from Frances K (Resident) published on 18 August 2021
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Review from David H (Son of Resident) published on 25 June 2021
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Review from Frances L (Daughter-in-law of Resident) published on 23 June 2021
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Review from Teresa M (Niece of Resident) published on 16 June 2021
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Review from C L (Daughter of Resident) published on 4 June 2021
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Review from T B (Son of Resident) published on 16 April 2021
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Review from S J (Daughter of Resident) published on 8 April 2021
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Reply from Victoria Willard, Manager at Bethune Court
Thank you for taking the time to review Bethune Court, and we are pleased that you rate our overall standard as very good. Your mum has provided positive feedback on our activities, but we would be happy to discuss all aspects of our home at a mutually convenient time.
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Review from Richard C (Son of Resident) published on 26 March 2021
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Reply from Victoria Willard, Manager at Bethune Court
Thank you for taking the time to review Bethune Court. We are pleased that you rate our overall standard as excellent and I will pass your kind comments to our team. I’ve discussed your concerns regarding your father’s clothing with our laundry staff, who have assured me that he only has his clothes in his room. I’d be happy to discuss this directly if you could contact me to arrange a mutually convenient time.
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Review from Anne B (Daughter of Resident) published on 23 March 2021
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Review from Christina C (Daughter-in-law of Resident) published on 22 March 2021
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Review from H C (Sister of Resident) published on 4 March 2021
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Review from Kerry (Daughter of Resident) published on 23 February 2021
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Review from John B (Power of Attorney of Resident) published on 23 February 2021
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Review from Jim L (Son of Resident) published on 22 February 2021
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Review from K L (Resident) published on 11 November 2020
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Review from A H (Resident) published on 9 November 2020
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Review from Angela H (Friend of Resident) published on 3 November 2020
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Review from M T (Son of Resident) published on 4 August 2020
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Review from P O (Son of Resident) published on 8 April 2020
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Review from P H (Daughter of Resident) published on 8 April 2020
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The Review Score of 9.8 (9.826) out of 10 for Bethune Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Bethune Court is calculated as follows: ( (184 Excellents x 5) + (21 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 213 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bethune Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Feb 2023
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View Latest Reportposted 17 Aug 2025
We currently have two vacancies for care. Please contact Bethune Court directly for further details.
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