Derwent Residential Care Home
36 - 38 Sedlescombe Road South, St Leonards-on-Sea, East Sussex TN38 0TB
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Care Provided by Derwent Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £990
- Self-Funded Residential Dementia Care: from £990
- RESPITE Self-Funded Residential Care: from £990
- RESPITE Self-Funded Residential Dementia Care: from £990
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Derwent Residential Care Ltd
- Private Owned
Person in charge
- Ali Sepehri (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at any time. Please be aware that mealtimes are generally a busy time in the care home.
Parking
- Limited parking in front of the care home. Outside of this visitors are able to park on Sedlescombe Road Sth or in Sedlescombe Gardens.
Derwent Residential Care Home Reviews (45)
Derwent Residential Care Home has a Review Score of 9.6 (9.552) out of 10, based on 16 reviews in the last 2 years.
Over all time Derwent Residential Care Home has 45 reviews.
The staff have been incredibly kind, caring, and compassionate, and from the very beginning they have made us feel completely at ease. We have no doubt at all that we have chosen the right place, as the level of care and attention given is consistently reassuring. Communication has been excellent throughout; we are always kept well informed about everything and any questions we have are answered promptly and clearly. Knowing that Herbert is in such capable and considerate hands gives us great peace of mind, and we genuinely could not ask for more.
It is incredibly rewarding to know that our care, compassion, and communication have helped put you at ease. Providing a safe, supportive, and nurturing environment...
Staff always friendly and helpful, waylaying any worry and nothing is to much trouble. Home is always clean and tidy and a happy atmosphere .
Thank you so much for your lovely feedback. Were delighted to hear that you find our team friendly and helpful, and that our home feels clean, welcoming, and happy. Its wonderful to know that the care and atmosphere we strive to provide make a positive difference for you and your loved one.
The team will liaise with me if something needs to be discussed or if she is needing something.
The team will liaise with me if something needs to be discussed or if she needs something.
she seems quite happy and comfortable.
The staff all treat her with respect and caring
It is nice to see her so well settled in and looked ater
Thank you so much for your kind words. Were delighted to hear that your sister is happy, comfortable, and well-settled with us at Derwent. Our team takes great pride in treating everyone with respect and care, and its wonderful to know that this is making a positive difference for her. Your feedback means a lot to us.
The staff are wonderful, always cheerful, upbeat, and genuinely accommodating. The admin and management team are highly professional, and I've never once felt I made the wrong decision placing my dad here. It's been a reassuring and positive experience throughout.
Thank you so much for your kind words. Were truly grateful for your trust and are delighted to hear that you and your dad have had such a positive experience with us. Our team takes great pride in providing a supportive, cheerful, and professional environment, so your feedback is very important to...
My wife has been living at Derwent for nearly 5 weeks, and I am extremely pleased with the staff and the environment. Everyone is helpful and caring, and the house (or two houses in one!) and grounds are very pleasant. Also, her room is lovely, and I am very relieved that Derwent is now my wife's home. My only criticism is that so far, I haven't been aware of much in the way of activities there. Overall, I would rather give 5 stars than 4 but perhaps 4 and a half would be more accurate. Value for money is a difficult thing to assess for a layperson, but compared to other residential homes, I would say Derwent is good value for money.
Thank you very much for taking the time to share your thoughts and observations about Derwent. Your feedback is truly appreciated and helpful.
I'm delighted to hear that your wife is settling in well and that you have been pleased with the kindness and care of the staff, the comfort...
Thank you for looking after a Fred
Denise
Thank you so much for your kind words. We are delighted to hear that your husband is happy and well cared for at The Derwent, and that our team has been able to support both him and you - it means a lot to us to know we are making a positive difference.We also appreciate your feedback about...
The staff are always very polite to my mum and myself
Management are always very approachable and will happily assist with any queries
I could not want for my mum to be anywhere else
I feel she is safe. Well cared for and have no concerns with any of the care mum receives
The home has a beautiful garden with a fish pond mum loves showing her great grandchildren when we visit
The whole environment is warm and welcoming
Thank you so much for your kind and thoughtful feedback. We are delighted to hear that your mum has settled so well at The Derwent and is thriving, enjoying her meals, and feeling happy and comfortable in her new home.It's wonderful to know that you feel supported by our staff and management team -...
My mother has been a resident here for the past two years, and although she is progressing with her dementia, the care home manager and his staff have been very understanding and caring both with my mum and us as a family, always keeping us updated on what's going on. I know she is well looked after here
It's truly wonderful to hear that your Mum is receiving such excellent care in our care home. It sounds like the team are providing not only for her needs but also offering invaluable support and communication to you and your loved one. Knowing she is well looked after must bring you a great deal of comfort and peace of mind during this challenging time. Many thanks again for your lovely feedback.
The staff are caring, patient and supportive both to mum and myself. Easy to talk to and I feel they listen or take on board any concerns. The one issue can be food, but mum has complained less lately. Mum is always clean and appears well cared for and any health issues are dealt with promptly. Lovely family atmosphere but more activities would be good.
Dear family ,We are so pleased to read your positive feedback regarding our staff's care and support for both you and your mum. It's wonderful to know you feel comfortable talking to us and that your concerns are taken seriously. We're glad to hear she's been happier with the food lately. We are...
Right from the very day my mother entered the care home, the staff have been amazing. Nothing is to much trouble. The facilities are excellent and spotless. Whilst she suffers with her memory she is always talking to at least one member of staff and getting about with her zimmer. Our small family have just celebrated her 90th at the care home and we were even allowed to bring in my daughter's new cocker spaniel puppy, which put a big smile on my mother face. I can't thank them enough for making her life bearable.
It's truly heart-warming to hear that your mum is being so well cared for and that she's happy with our performance. The dedication and compassion she has shown are invaluable. I'm thrilled to know that she had a beautiful 90th celebration surrounded by family. I hope we can all come together to...
Good caring/friendly care staff, all get on well with my mum, and provide her a good family atmosphere. Clean environment, good food and a nice spacious room. Helpful and understanding management team. I feel my mum is being looked after well, following her move to Derwent in November 2024. After the initial move and some initial confusion on her part, she now appears to have settled and is accepting of the new environment
Thank you so much for your kind words and for sharing your experience with Derwent. We're truly delighted to hear that your mum has settled in well since her move in November 2024, and that she's experiencing a family atmosphere with our caring and friendly staff. It's wonderful to hear that you...
The care home look after my nan really well they go above and beyond for her. The staff are really friendly could do with a activity person so that the residents have something to look forward to, other than that it's a lovely home, nice atmosphere and the residents seem happy.
Thank you so much for sharing your positive feedback! It's truly heartening to know that your nan is happy and well-cared for. We're delighted that you've noticed the friendly and dedicated nature of our staff. We will take your feedback seriously, and we will look into the possibility of adding an...
My mum absolutely loves it here. She has been here couple of years now and has made couple of friends. She is finally safe. The staff are amazing and friendly and so helpful. Only thing I would recommend is more activities. Staff always go above and beyond to he caring and kind and helpful.
I am glad to hear your satisfaction regarding the home and the staff's performance. I would like to express my sincere gratitude for your kind words. We will continue to do our utmost to provide the best care and support for your Mum, ensuring her quality of life is maintained and that she is happy and enjoys her time with us.
We moved my mother to Derwent Residential Care Home and the staff and management helped us through what was a difficult transition. They were kind, honest and professional and treated us as family, and my mother with care and dignity at a very stressful time. Sadly my mother died only 3 weeks after she arrived at Derwent but in those 3 weeks, she was well looked after.
Thank you for your thoughtful review. I am truly glad that we were able to meet all of your mum's needs during her time with us. She is fondly remembered, and her spirit will always hold a special place in our hearts. May she rest in peace and be blessed.
I cannot recommend this place any more the staff are amazing my Nan was looked after and loved by all staff they made her feel like family. I visited every day they always welcomed me in and answered any questions I had, the manager is such a lovely man he went above and beyond to make nans last days as comfortable as possible. I will always remember all the staff and will always be in their debt for how amazing and caring they all are, thank you again and I will still pop in and see you all and say hello to the residents who I also became close to,
We are incredibly grateful for the time you took to share your experiences and feedback. Your reviews help us understand what we are doing well and where we can improve. Your kind words and constructive comments are invaluable to us and we are committed to continuously enhancing our services to...
I cannot fault the care at Derwent. My mum loves all the staff and it’s a very safe environment. They are all exceptionally good at what they do and have plenty of care and understanding for my mum who is nonverbal. My only negatives are that mum sometimes doesn’t get up until 11 am and has her breakfast then and about an hour later will have her lunch. The only other downfall is they do not have enough activities at present, but there is a new manager who hopefully will bring this in place. Very impressed with the communications by the new manager to us as a family to keep us updated at all times.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Communication between the care home and family is really good.
The care home always looks clean and tidy and staff are all friendly and helpful.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Ever since I have been a resident my care has been second to none. The management and staff are so caring and nothing is ever too much trouble and always ready to listen to you if you need them. I would thoroughly recommend this home to anyone without question.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
From the first time of seeing the home we were put at ease, the home is lovely and clean, no smells and the staff are lovely. Very spacious and well set out. The kitchen is lovely and clean and the meals smell lovely. We saw two homes before Derwent and they were disgusting. I can actually sleep at night knowing they are in good hands.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 May 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Derwent Residential Care Home.
There are no upcoming events for Derwent Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Derwent Residential Care Home.
Meet the Team (0)
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Frequently Asked Questions about Derwent Residential Care Home
What types of Care is Derwent Residential Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Derwent Residential Care Home have?
There are 32 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Derwent Residential Care Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Derwent Residential Care Home to the centre of St Leonards-on-Sea?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Residential Care Home to verify any information. View our terms and conditions. Derwent Residential Care Home has a Basic Service - more info.