Derwent Residential Care Home
36 - 38 Sedlescombe Road South, St Leonards-on-Sea, East Sussex TN38 0TB
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Care Provided by Derwent Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £990
- Self-Funded Residential Dementia Care: from £990
- RESPITE Self-Funded Residential Care: from £990
- RESPITE Self-Funded Residential Dementia Care: from £990
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Derwent Residential Care Ltd
- Private Owned
Person in charge
- Ali Sepehri (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (10)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at any time. Please be aware that mealtimes are generally a busy time in the care home.
Parking
- Limited parking in front of the care home. Outside of this visitors are able to park on Sedlescombe Road Sth or in Sedlescombe Gardens.
Derwent Residential Care Home Reviews (45)
Derwent Residential Care Home has a Review Score of 9.6 (9.552) out of 10, based on 16 reviews in the last 2 years.
Over all time Derwent Residential Care Home has 45 reviews.
Lovely caring staff, very clean. My friend has settled in and is very happy. The rooms are big and decorated very nicely. The staff are excellent, nothing is too much trouble. My friend is very well cared for at Derwent.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
All staff have been professional, friendly, helpful and patient. The home is clean, well run and comfortable. My sister has settled in well and is very happy at Derwent.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Staff are always helpful and friendly, always keeping me informed of any health developments and treatment. I very much appreciate all their help and care.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
The staff made my father feel this was a home from home, they even bought him a lawn mower to help him continue his regular routines. Great awareness of needs that were addressed immediately.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Am grateful for all that the carers do - I know they are stretched and poorly paid. Some carers are more attentive and pleasant than others. Little things mean a lot - like the carer who buys cat treats for Mum and Dad to feed the home cat. Similarly - abruptness and impatience have an impact too. Some carers are very brisk and short - not allowing residents to be heard and dismissing them. Floors and tables are often dirty and sticky. Washing clothes - never seem to get own clothes returned! Poor stimulation and activities provided?
I have always found this care home to be clean and have a comfortable atmosphere. The staff are very good with the residents and the food is excellent (special arrangements for my friend who is vegetarian).
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
My experience of Derwent is very good. The staff are very caring and excellent in their care of my mum. They are always friendly and courteous when I or other members of the family visit Mum. The staff are always very helpful when I have any questions about Mum's dementia.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
It is a relief to know my husband is so well looked after.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
My mum came to stay for nine days respite. She was very happy here, in fact, for the first time she has asked to go back when we go on holiday. This is a major breakthrough for us. The staff are very good and friendly. The activities lady became her friend and we had positive feedback from her. We are hoping Mum will be able to stay again in a few weeks' time.
We...
My experience with the Derwent has been extremely good. Good staff, food, and general care. I've known other residents prior to my sister-in-law, hence this was our first choice of care near our home, and the care continues to this day.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
My mum appears well kept, when asked she said the staff are very good to her and they are good fun and take care she is looked after. She said the food is good but misses cooking her own food. On appearance she is clean, skin looks healthy and feels soft. Feet look well taken care of and she enjoys her fingernails being painted. Hair neat and tidy. No complaints from her. Staff been outstanding.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations in regards to your Mum's care and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon...
My mum seems very happy and relaxed, which I have not seen before she came here.
Thank you for taking the time to review your experience of our Derwent Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Some staff very curt and rude. No engaging activities obvious or timetable. Considering a dementia home. My mother has since moved and I cannot believe the difference in care facilities. Would not recommend this awful place. Building in need of good facelift and front gardens full of rubbish. Far better homes out there than this place!
Also, neglect founded on my mother's personal care.
Thank you for taking the time to complete a review for Derwent Residential Care Home, which we have noted with some disappointment. As you are aware, we have previously responded to the concerns you have raised and feel that we have adequately addressed all of the issues in the appropriate manner,...
Small ornaments scattered around the garden at floor level not good for partially sighted or dementia patients.
Blinds always closed so residents are unable to look out the front window.
My mum never had on her own clothes or even her glasses.
Never responded to emails/calls regarding safeguarding issues.
The phone never answered and felt some staff quite curt when answering.
Thank you for taking the time to complete a review for Derwent Residential Care Home, which we have noted with some disappointment. As you are aware, we have previously responded to the concerns you have raised and feel that we have adequately addressed all of the issues in the appropriate manner,...
A dementia care specialist home which has proved to be a very good place for our mother. The care staff are all local and have been the same throughout, so staff are retained which is a good sign. They have helped us deal with and understand dementia. Our mother is now settled and the staff seem genuinely fond of her.
We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Friendly, clean and excellent care. I could only give satisfactory to safety/security as mum did manage to escape once.
Thank you for taking the time to review your experience of Derwent, we really appreciate your kind comments and observations. In relation to the Security issue at Derwent, please be assured that we are looking into this as a matter of importance and have been in touch with a couple of companies in...
Do not believe the Quality Care Commission report. This is a really good care home with really lovely and caring staff. I have worked in care homes and this is the best you can get so I do not understand why they need improvement. It is not the caring staff, as they are all wonderful.
Thank you for taking the time to review your experience of our Derwent Residential Care Home. We really appreciate your kind comments and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions...
Staff are always very friendly and caring to the residents family, keeping family up to date if the resident is unwell.
We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
My mother and I appreciate the care and affection shown to her.
We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Staff have always treated my mother with love, care and dignity. Happy atmosphere and nothing is too much trouble for the staff. The staff always deal with any queries efficiently. Happy that my mother is being cared for so well.
We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 May 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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