Derwent Residential Care Home

36 - 38 Sedlescombe Road South, St Leonards-on-Sea TN38 0TB
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9.4 43 Reviews
  • Derwent Residential Care Home, St Leonards-on-Sea
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Care Provided by Derwent Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1400
  • Self-Funded Residential Dementia Care: £900 – £1400
  • RESPITE Self-Funded Residential Care: £1000 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1400

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Derwent Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Derwent Residential Care Ltd
  • Privately Owned

Person in Charge

  • Ali Sepehri (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at any time. Please be aware that mealtimes are generally a busy time in the care home.

Parking

  • Limited parking in front of the care home. Outside of this visitors are able to park on Sedlescombe Road Sth or in Sedlescombe Gardens.

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Derwent Residential Care Home Reviews (43)

9.4

Derwent Residential Care Home has a Review Score of 9.4 (9.426) out of 10, based on 14 reviews in the last 2 years.
Over all time Derwent Residential Care Home has 43 reviews.

Overall Experience
  • 23
  • 16
  • 2
  • 1
  • 1
Date Published
  • 43
  • 3
  • 11
  • 14
  • 29
Reviewer Connection to Derwent Residential Care Home
  • 22
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from S R (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Derwent Care Home needs a lift.
Those residents who reside in the rooms upstairs and have mobility problems would find it very difficult to descend the stairs. My mother is bed bound and could only get around using a wheelchair; noway could she join in with activities downstairs. There is a stair
lift but would still be a problem for both residents and staff alike.
Reply from Sian Kennell, Office Manager / PA to Directors at Derwent Residential Care HomeThank you for taking the time to review your experience of our Derwent Care Home, we really appreciate your comments and observations. We are currently embarking on re-decoration and improvement works at Derwent and are looking into options for easier access to the ground floor.

We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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Review from Jim V (Brother-in-law of Resident) published on 25 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my sister in law every week and always find the staff to be very attentive and caring towards her and all of the other residents. Her room and the communal areas are spotlessly clean and there are activities on offer for those that want to join in. It is reassuring to myself and my family that
she is looked after so well
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Review from Lisa B (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into the Derwent for temporary respite care and enjoyed her stay so much, decided to stay on a permanent basis. The staff are friendly and efficient, creating a happy safe and caring environment for the residents.
  • Facilities
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  • Value for Money
Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Derwent Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.601 for Derwent Residential Care Home is calculated as follows: ( (119 Excellents x 5) + (28 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 163 Ratings = 4.601
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Derwent Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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