Derwent Residential Care Home

36 - 38 Sedlescombe Road South, St Leonards-on-Sea TN38 0TB
Review Us
9.6 43 Reviews
  • Derwent Residential Care Home, St Leonards-on-Sea
Derwent Care Home is committed to creating a warm and welcoming environment where residents feel truly at home. Here, individuals are encouraged to continue living life as they always have, engaging in the hobbies and activities they enjoyed while in their own homes. Whether it’s gardening, painting, reading, or spending time with friends, residents are empowered to maintain their independence and pursue their passions.

The home’s compassionate team focuses on providing a safe, happy, and supportive atmosphere. Every resident is treated with kindness, dignity, and respect, ensuring they feel valued and comfortable. With a strong emphasis on quality of life, Derwent Care Home offers tailored care that prioritises the well-being and personal preferences of each person.

Residents can enjoy a vibrant, community-centred lifestyle while knowing they are in a safe and caring environment. At Derwent Care Home, the goal is to ensure that everyone experiences a sense of purpose, connection, and fulfilment—making it a place that feels like home, every day.
Show Derwent Residential Care Home on the Map

Care Provided by Derwent Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1400
  • Self-Funded Residential Dementia Care: £900 – £1400
  • RESPITE Self-Funded Residential Care: £1000 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1400

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Derwent Residential Care Home to find out the exact price for your requirements.

Contact Derwent Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Derwent Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Derwent Residential Care Ltd

Person in Charge

  • Ali Sepehri (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at any time. Please be aware that mealtimes are generally a busy time in the care home.

Parking

  • Limited parking in front of the care home. Outside of this visitors are able to park on Sedlescombe Road Sth or in Sedlescombe Gardens.

Derwent Residential Care Home Reviews (43)

9.6

Derwent Residential Care Home has a Review Score of 9.6 (9.601) out of 10, based on 14 reviews in the last 2 years.
Over all time Derwent Residential Care Home has 43 reviews.

Overall Experience
  • 23
  • 16
  • 2
  • 1
  • 1
Date Published
  • 43
  • 3
  • 12
  • 14
  • 29
Reviewer Connection to Derwent Residential Care Home
  • 22
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from S R (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Derwent Care Home needs a lift.
Those residents who reside in the rooms upstairs and have mobility problems would find it very difficult to descend the stairs. My mother is bed bound and could only get around using a wheelchair; noway could she join in with activities downstairs. There is a stair
lift but would still be a problem for both residents and staff alike.
Reply from Sian Kennell, Office Manager / PA to Directors at Derwent Residential Care Home
Thank you for taking the time to review your experience of our Derwent Care Home, we really appreciate your comments and observations. We are currently embarking on re-decoration and improvement…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jim V (Brother-in-law of Resident) published on 25 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my sister in law every week and always find the staff to be very attentive and caring towards her and all of the other residents. Her room and the communal areas are spotlessly clean and there are activities on offer for those that want to join in. It is reassuring to myself and my family that
she is looked after so well
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa B (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into the Derwent for temporary respite care and enjoyed her stay so much, decided to stay on a permanent basis. The staff are friendly and efficient, creating a happy safe and caring environment for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.601)

Overview of Review Score

The Review Score of 9.6 (9.601) out of 10 for Derwent Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.601 for Derwent Residential Care Home is calculated as follows: ( (119 Excellents x 5) + (28 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 163 Ratings = 4.601
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Derwent Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Ali

Ali Sepehri

Job Title: Home Manager Joined: 2024

Hello, my name is Ali and I am the Home Manager at Derwent Care Home. I thoroughly enjoy the daily challenges that come with my role and take pride in recruiting a strong team that delivers high-quality care to our residents. It brings me great satisfaction to add value to our care services and enhance the lives of our elderly residents, enabling them to lead fulfilling lives.


I am passionate about providing the same level of care to our residents as I would expect for my own parents. With over 10 years of experience in independent care companies, I have worked with adults who have acquired dementia, challenging behaviour and nursing. I hold qualifications as an Assistant
Practitioner, Dementia Championship, Leadership, and Management.


Making a positive difference in people's lives is my biggest achievement throughout my career. I am committed to continuous development to ensure that the individuals I care for receive the best possible care and life enrichment in their later years.

Nicky

Nicky Eccles

Job Title: Home Administrator Joined: 2024

I began my career in accounts and finance before transitioning into care home administration in 2007, when I became the Administrator at a care home in Staplehurst. I enjoyed the variety of the role, which combined my background in finance and administration with the rewarding experience of interacting with residents. Having always loved the sea, I moved to St Leonards and commuted to Staplehurst for several years before joining Derwent Care Home in 2024. I'm now fortunate enough to be able to walk to work each day and to be part of a kind and caring team, working alongside our lovely residents and, of course, Minty the cat!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Residential Care Home to verify any information. View our terms and conditions. Derwent Residential Care Home has an Enhanced Service - more info.