St Michael's Rest Home, Bexhill-on-Sea, East Sussex
St Michael's Rest Home, Bexhill-on-Sea, East Sussex
St Michael's Rest Home, Bexhill-on-Sea, East Sussex

St Michael's Rest Home offers an ideal interior and location for a comfortable retirement, situated in the pleasant Bexhill-on-Sea community and offering quality care alongside homeliness, dignity and respect.

As well as being skilled in the challenges of old-age care, the team can also specialise in dementia care, helping adults to live secure and safeguarding their mental and physical well-being as much as possible.

Group: Imperial Healthcare UK Ltd

Person in charge: Mandeep Sharma (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 60+.

Single Rooms: 25

Shared Rooms: 1

Rooms with ensuite WC: 25

Weekly Charges Guide: Personal Care Single £500 – £700 , Personal Care Shared (per person) £500 – £550 (These prices are only a guideline, please contact St Michael's Rest Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact St Michael's Rest Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on St Michael's Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 St Michael's Rest Home has a Review Score of 9.5 (9.519)

The Review Score of 9.5 (maximum of 10) for St Michael's Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for St Michael's Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.519 for St Michael's Rest Home is calculated as follows: ( (123 Excellents x 5) + (80 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 214 Ratings = 4.519

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for St Michael's Rest Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Michael's Rest Home?

  • Extremely LIKELY
    12
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Michael's Rest Home

  • Daughter of Resident/Service User
    6
  • Wife of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

My husband is in the advanced stages of Alzheimers. He is well looked after, he has just been moved to a ground floor room and had a new bed to help move him and seems content and happy with the staff.
The staff are very kind and helpful to me also.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I love and respect all the people working in St Michael's. They dedicate their love and strength to sooth and help the residents.
Their profession is a vocation.
Thank you loyal friends - may God give you strength.

How likely would you be to recommend St Michael's Rest Home? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

St Michael's has been very welcoming to my mother. Care and attention is very good and my mother is happy there.
The staff are very nice and friendly and always happy to help.
I hope my mother will have many happy years at St Michael's.

How likely would you be to recommend St Michael's Rest Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The level of care given to my mother has always been excellent, showing kindness, care and understanding at all times.
The overall standard of the home including meals and activities is very high.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care and my parents feel safe and secure. Good value.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My son and I are very satisfied with the care my husband gets at his care home. Staff are friendly and caring. The home has a warm and friendly atmosphere and we both feel welcome there.

How likely would you be to recommend St Michael's Rest Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

St Michael's Rest Home is an excellent care home for dementia patients. My father has been living in their care for two years and is happy and content. The atmosphere in the care home is like a fancy home and is very welcoming and friendly. I would have no hesitation in recommend this care home to others seeking good care for a relative.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I come to see my wife she usually appears relaxed and content. She is always looking clean and well looked after. I am told she eats her food and has plenty to drink. This is good to see, and the coffee I am served is very welcome.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt (almost 99) is being cared for by very professional, caring and kind staff. I see her almost every day and I am always amazed how the staff treat all those that are vulnerable, with dignity and compassion.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been cared for by St Michaels since November 2013. The care and kindness my mother received from all the staff was outstanding. I and my brothers and sisters could not have cared for her any more ourselves. To be able to have our mum looked after with such care and consideration was a relief. As a family we would not hesitate to recommend St Michaels to have your loved one looked after knowing that they would be in safe hands.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my step-father moved to St Michael's in September 2015, we have experienced excellent support from all the staff. They understand his needs and support accordingly, keeping me well informed as necessary. His room is clean, light and airy and equipped with everything he needs.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My sister and I are happy with the care that our dad receives, they look after him well. The staff in the home are always cheerful and friendly. The only grouch we have is that the lounge often seems over crowded, we hope they get the conservatory built in the near future. It will make a lot of difference.

How likely would you be to recommend St Michael's Rest Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has suffered from Parkinson's Disease, dementia and double incontinence for several years. As mum deteriorated in her final years she turned 84 this month, my dad sought help and St Michaels was recommended to him. We visited with mummy and immediately felt the homely, caring atmosphere. All the staff are so caring and tolerant and nothing is too much trouble, good fresh food, lots of stimulating regular activities, beautiful grounds, craft room, gardening section. How do I know all this - I spent several continuous days at the home in my mums final weeks and experienced it first hand day and night. We couldn't of made a better choice for mum.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When first visited home found it to be clean, homely and free from odours. D├ęcor and carpets clean and in good condition. I have seen many homes and St Michael's Rest Home is the best I have ever seen. The staff are very friendly and helpful. A credit to the manager. I cannot fault anything.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been treated with great care and respect. The staff are always bright, cheerful and caring. The food is well cooked and varied. There is always a good atmosphere whatever time of day I visit and however busy the staff are.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Well run, friendly home good open carers, always happy and willing to help the residents. Entertainment and day trips out to help engage the residents.

How likely would you be to recommend St Michael's Rest Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am quite happy now everyone looks after my father. One of the carers is always happy and when she is working the home is lively with music, there are some really nice carers at this home who work hard for a small wage. The manager works hard to try and make it look like a home. One of the male carers is a very nice person and cares for my dad that is plain to see and my dad likes him a caring man.

How likely would you be to recommend St Michael's Rest Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I am treated with kindness and respect.

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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