St Michael's Rest Home

The staff are very caring and attentive towards my mother. The home is kept clean, always a cleaner working away when I visit. The laughter and banter between the staff are so lovely to hear and see. I enjoy my visits with my mother and also seeing who I now class as my friends - the staff. Thank you so much for the way she is so well cared for and treated with respect.

I have found the care staff and management to be attentive to the needs of my mother. They have responded to her increased needs in terms of her dementia care and have supplied more specialised equipment as required. Also, the staff and management are supportive of the family as they are very much part of the resident's journey.

She and her late husband has been at St Michael's for over 5-years. I had felt the care and cleanliness had gone downhill, and I wasn't at all happy. Since the change of staff in the last month, I have noticed a huge difference, making her (102) more peaceful. I think previously, although she can't express herself, she was very unhappy.

My father transferred to St Michael's from another care home that proved unsuitable for him. The calm and relaxed atmosphere meant he settled in quickly. The care team are kind and considerate. When my father has been ill it has been dealt with quickly and efficiently. The home itself and my father's room is kept to a high standard of cleanliness. The freedom to wander around the home and the large garden is ideal for him.

On the positive side, I do feel my relative is settled at St Michaels Rest Home.

I have found this care home clean and friendly. The staff are very good and they care for my Dad very well.

Since my father was accepted in St Michael's, I have found the home to be very good in all aspects of his care. My sister and I usually visit on a weekly basis and are always made welcome. The staff are all very nice and helpful and all residents seem to be relaxed, calm and above all, cared for. Our father loves his food and drinks copious amounts of tea. Life seems better now as his wife has now joined him. I think they will both now be very happy.

On the whole, he is cared for, what I do not understand is the lack of communication: ie when I asked about my brother's glasses, I had to keep on asking. Finally after months when he did get them, he wasn't wearing them. They were in his room, twice. I have also noticed a rash on his face, no one knew about this, what it was, how long he had it. Was it in his care plan?

My husband is bed bound now but is kept clean, fed and comfy. The staff are friendly and helpful.

There can be no higher praise.

I recommend this home very highly.

Thank you loyal friends - may God give you strength.

The overall standard of the home including meals and activities is very high.

Excellent care and my parents feel safe and secure. Good value.

My son and I are very satisfied with the care my husband gets at his care home. Staff are friendly and caring. The home has a warm and friendly atmosphere and we both feel welcome there.

St Michael's Rest Home is an excellent care home for dementia patients. My father has been living in their care for two years and is happy and content. The atmosphere in the care home is like a fancy home and is very welcoming and friendly. I would have no hesitation in recommend this care home to others seeking good care for a relative.

When I come to see my wife she usually appears relaxed and content. She is always looking clean and well looked after. I am told she eats her food and has plenty to drink. This is good to see, and the coffee I am served is very welcome.

My aunt (almost 99) is being cared for by very professional, caring and kind staff. I see her almost every day and I am always amazed how the staff treat all those that are vulnerable, with dignity and compassion.

My mum has been cared for by St Michaels since November 2013. The care and kindness my mother received from all the staff was outstanding. I and my brothers and sisters could not have cared for her any more ourselves. To be able to have our mum looked after with such care and consideration was a relief. As a family we would not hesitate to recommend St Michaels to have your loved one looked after knowing that they would be in safe hands.

Since my step-father moved to St Michael's in September 2015, we have experienced excellent support from all the staff. They understand his needs and support accordingly, keeping me well informed as necessary. His room is clean, light and airy and equipped with everything he needs.