105-107 Cooden Drive, Bexhill-on-Sea TN39 3AN
St Michael's Rest Home offers an ideal interior and location for a comfortable retirement, situated in the pleasant Bexhill-on-Sea community and offering quality care alongside homeliness, dignity and respect.
As well as being skilled in the challenges of old-age care, the team can also specialise in dementia care, helping adults to live secure and safeguarding their mental and physical well-being as much as possible.
Group: Imperial Healthcare UK Ltd
Person in charge: Mandeep Sharma (Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour
Admission Information: Ages 60+.
Single Rooms: 25
Shared Rooms: 1
Rooms with ensuite WC: 25
Weekly Charges Guide: Personal Care Single £500 – £700 , Personal Care Shared (per person) £500 – £550 (These prices are only a guideline, please contact St Michael's Rest Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on St Michael's Rest Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for St Michael's Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for St Michael's Rest Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.535 for St Michael's Rest Home is calculated as follows: ( (133 Excellents x 5) + (82 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 226 Ratings = 4.535
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for St Michael's Rest Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
St Michael's Rest Home has a Review Score of 9.5 (9.535) from 19 Reviews
Review submitted from a Website Submission by Estelle C (Daughter of Resident) on Saturday 3 March 2018. Relates to March 2018.
My mother was transferred from the Irvin Unit in hospital to St Michael's after suffering a stroke, as she needed a secure environment with specialists to deal with her ongoing dementia.
I was so relieved after a few visits to see her so happy and safe. She believed that she was in her own home. She was also in good hands with carers who really understood her difficulties and the little things that would make her happy.
She suffered terribly from loneliness after my father passed and she finds the social aspects of the care home comforting.
They even managed a way to get her to have a bath which is something I never managed to do. The facilities are very good with a very homely feel and very clean.
I recommend this home very highly.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Susan C (Wife of Resident) on Monday 15 May 2017. Relates to May 2017.
My husband is in the advanced stages of Alzheimers. He is well looked after, he has just been moved to a ground floor room and had a new bed to help move him and seems content and happy with the staff.
The staff are very kind and helpful to me also.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Despina T (Wife of Resident) on Friday 12 May 2017. Relates to April 2017.
I love and respect all the people working in St Michael's. They dedicate their love and strength to sooth and help the residents.
Their profession is a vocation.
Thank you loyal friends - may God give you strength.
How likely would you be to recommend St Michael's Rest Home? Likely
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Review submitted from a Postal Card by Patricia R (Daughter of Resident) on Thursday 11 May 2017. Relates to April 2017.
St Michael's has been very welcoming to my mother. Care and attention is very good and my mother is happy there.
The staff are very nice and friendly and always happy to help.
I hope my mother will have many happy years at St Michael's.
How likely would you be to recommend St Michael's Rest Home? Likely
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Review submitted from a Postal Card by Paul S (Son of Resident) on Tuesday 9 May 2017. Relates to April 2017.
The level of care given to my mother has always been excellent, showing kindness, care and understanding at all times.
The overall standard of the home including meals and activities is very high.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Richard C (Son of Resident) on Monday 24 April 2017. Relates to April 2017.
Excellent care and my parents feel safe and secure. Good value.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Debbie T (Wife of Resident) on Thursday 22 December 2016. Relates to November 2016.
My son and I are very satisfied with the care my husband gets at his care home. Staff are friendly and caring. The home has a warm and friendly atmosphere and we both feel welcome there.
How likely would you be to recommend St Michael's Rest Home? Likely
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Review submitted from a Postal Card by Chris L (Daughter of Resident) on Monday 8 August 2016. Relates to July 2016.
St Michael's Rest Home is an excellent care home for dementia patients. My father has been living in their care for two years and is happy and content. The atmosphere in the care home is like a fancy home and is very welcoming and friendly. I would have no hesitation in recommend this care home to others seeking good care for a relative.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Keith V (Husband of Resident) on Tuesday 19 July 2016. Relates to June 2016.
When I come to see my wife she usually appears relaxed and content. She is always looking clean and well looked after. I am told she eats her food and has plenty to drink. This is good to see, and the coffee I am served is very welcome.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Fiona J (Niece of Resident) on Thursday 9 June 2016. Relates to May 2016.
My aunt (almost 99) is being cared for by very professional, caring and kind staff. I see her almost every day and I am always amazed how the staff treat all those that are vulnerable, with dignity and compassion.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Mary L (Daughter of Resident) on Monday 9 May 2016. Relates to April 2016.
My mum has been cared for by St Michaels since November 2013. The care and kindness my mother received from all the staff was outstanding. I and my brothers and sisters could not have cared for her any more ourselves. To be able to have our mum looked after with such care and consideration was a relief. As a family we would not hesitate to recommend St Michaels to have your loved one looked after knowing that they would be in safe hands.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Website Submission by Gary (Stepson of Resident) on Monday 2 May 2016. Relates to April 2016.
Since my step-father moved to St Michael's in September 2015, we have experienced excellent support from all the staff. They understand his needs and support accordingly, keeping me well informed as necessary. His room is clean, light and airy and equipped with everything he needs.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Vivien (Daughter of Resident) on Tuesday 26 April 2016. Relates to April 2016.
My sister and I are happy with the care that our dad receives, they look after him well. The staff in the home are always cheerful and friendly. The only grouch we have is that the lounge often seems over crowded, we hope they get the conservatory built in the near future. It will make a lot of difference.
How likely would you be to recommend St Michael's Rest Home? Likely
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Review submitted from a Postal Card by Susan N (Daughter of Resident) on Friday 23 October 2015. Relates to October 2015.
My mum has suffered from Parkinson's Disease, dementia and double incontinence for several years. As mum deteriorated in her final years she turned 84 this month, my dad sought help and St Michaels was recommended to him. We visited with mummy and immediately felt the homely, caring atmosphere. All the staff are so caring and tolerant and nothing is too much trouble, good fresh food, lots of stimulating regular activities, beautiful grounds, craft room, gardening section. How do I know all this - I spent several continuous days at the home in my mums final weeks and experienced it first hand day and night. We couldn't of made a better choice for mum.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Derek W (Cousin of Resident) on Thursday 22 October 2015. Relates to October 2015.
When first visited home found it to be clean, homely and free from odours. Décor and carpets clean and in good condition. I have seen many homes and St Michael's Rest Home is the best I have ever seen. The staff are very friendly and helpful. A credit to the manager. I cannot fault anything.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Barbara C (Wife of Resident) on Wednesday 2 September 2015. Relates to September 2014.
My husband has been treated with great care and respect. The staff are always bright, cheerful and caring. The food is well cooked and varied. There is always a good atmosphere whatever time of day I visit and however busy the staff are.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Vincent T (Son of Resident) on Friday 14 August 2015.
Well run, friendly home good open carers, always happy and willing to help the residents. Entertainment and day trips out to help engage the residents.
How likely would you be to recommend St Michael's Rest Home? Likely
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Review submitted from a Postal Card by Diane H (Daughter of Resident) on Friday 14 August 2015.
I am quite happy now everyone looks after my father. One of the carers is always happy and when she is working the home is lively with music, there are some really nice carers at this home who work hard for a small wage. The manager works hard to try and make it look like a home. One of the male carers is a very nice person and cares for my dad that is plain to see and my dad likes him a caring man.
How likely would you be to recommend St Michael's Rest Home? Extremely Likely
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Review submitted from a Postal Card by Rose R (Resident) on Friday 14 August 2015.
I am treated with kindness and respect.
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There are currently no awards/recognitions posted yet for St Michael's Rest Home
There are currently no Care Home Idol entrants who have performed at St Michael's Rest Home