Green Willow Residential Home

I cannot fault the staff for the care and attention that they give my father who is suffering from dementia. They are patient and caring, looking after him and making him as comfortable as possible. There are always activities on offer. The food is good and plentiful. There is a lovely garden with a huge fish pond for the residents. I can relax knowing he is in good hands.

Well done Green Willow!

Dad has resided at Green Willow for many years now. Having spent time researching the local area and other homes, Green Willow was by far the nicest, cleanest and friendliest. The staff can't do enough to help, no matter what the issue. Every month has a fun packed activity calendar. So glad we chose Green Willow for Dad.

My mother very quickly settled into her new surroundings. A full range of activities keep her entertained and the menu more than satisfies her appetite. Her room is comfortable and well appointed. All of the staff are very friendly.

I have found Green Willow Residential Home to be a very good residential home for my 95-year-old aunt. She is very happy there and she is looked after. The entertainment, in particular, is very good and keeps her interested.

Mum only agreed to go to a care home for respite care if it was to be Green Willow as she already knew of its good reputation. During what sadly turned out to be the last few remaining weeks of her life, I felt that she could not have received better care and attention from each and every one of the lovely staff there. Mum enjoyed her time at Green Willow and her bright, clean, spacious room with a view on to the magnificent garden. My impression is that the home is very well run by an experienced, friendly team headed up by a very capable Registered Manager.

The staff are so pleasant here, nothing is too much trouble, you ask and they try to help you. Once again, learn to be patient and learn that everyone does their best, that is all you can ask. The food is well presented and it is varied and if you want extra roasties you just ask. While I was staying, the staff gave me lovely baths which I hadn't had for many years so it was a lovely treat.

My aunt lived in Green Willow for three and a half years. She had a lovely bright room with lots of natural light and a nice view overlooking the wonderful garden. The garden has a fish pond in it, a vegetable patch, an outhouse and some beautiful trees and plants. The activities put on for residents are extremely good. Living far away from my aunt meant that I didn't visit as much as I would have liked too if I had lived in Sussex. It was reassuring to see that every time my family and I visited and spoke to the staff on the phone, we were treated with respect and dignity. We all felt that my aunt was extremely well cared for. The staff are very thoughtful in updating the family with important news which made all the difference to us, given that my aunt had Alzheimer's Disease and was often unable to recall things. We honestly feel that my aunt couldn't have found a better home in her final few years. Thank you enormously for all of your support.

Green Willow is an exemplary residential home. My mother-in-law resides there and it really is a home from home. Caring staff who go the extra mile to look after our loved ones. Amazing activities provided and when the time comes I will be booking my room!

My wife stayed for three weeks to give me respite. She said it was excellent and the staff were great. Says she was very happy there and very well looked after. Enough said really!

Friends that are currently living at Green Willow Residential Home appear happy and contented, well cared for with a variety of activities provided each day if they so choose to join in. In-house and outdoor activities are offered and often hear about their experiences and memories made.

We have a relative resident at Green Willow Residential Home. We have visits to the home at irregular times. We have always found the home in all aspects excellent.

Mum moved to Green Willow Residential Home in August 2021 during the pandemic, but we were allowed into her room which helped enormously in settling her in. She had a few ups and downs at the beginning due to her condition but the Green Willow Team have always been very accommodating and we have found them very responsive to any requests. Mum is now much more settled and is enjoying some of the (many) activities on offer. It's lovely seeing her interact with other residents after being on her own for so long. The home is light and airy with two nice lounges, a separate dining room serving lovely meals and the whole home is surrounded by fantastic gardens which are easily accessible to mum and other residents. Would definitely recommend giving Green Willow Residential Home a try!

Can’t say enough about Green Willow. My aunt has received great care and made lovely relationships with residents and care staff. Wonderful food, care home well presented, beautiful gardens and a full programme of activities. Thank you.

Green Willow Residential Home provides such a wonderful experience for my friends. There are activities every day if they wish to partake and visits to surrounding areas in their minibus to keep them connected to the places they love. Such a caring environment.

Have just seen wonderful photos of your Jubilee celebrations. Absolutely wonderful how you celebrate with the residents and organise such fun things to do. This happens every week as well from tasting afternoons to making crowns and of course fitness fun and games.

I couldn’t fault it in any way. It is the only care home I would go to when and if I need to.

We chose Green Willow for our 100-year-old mother as it had a family feel and wasn't too big. The rooms open out onto the garden. My mother has settled in well and joins in the many activities. The staff are very caring and are good with communications. My mother enjoys the meals.

The home has been fabulous since my mother moved there just before Christmas. The communication has been fantastic both specifically related to mum and on issues affecting all residents. Most recently the introduction of a 'pod' to enable visits was done speedily and the process to use it really easy - covid safe and every step clearly laid out. The staff are really friendly, professional and willing to help to make things as easy as possible. It all gives me confidence in the care mum is getting - backed up by what she tells me!

Excellent.