
The varied entertainment and activities provided is fantastic.Tracy S(Son of Resident/Service User)

Silver Court provides a caring place with weekly events which mum can choose to get involved withS L(Relative of Resident/Service User)

If I could give Silver Court ten stars I would.Julie S(Daughter of Resident/Service User)

The varied entertainment and activities provided is fantastic.Tracy S(Son of Resident/Service User)

Silver Court provides a caring place with weekly events which mum can choose to get involved withS L(Relative of Resident/Service User)

If I could give Silver Court ten stars I would.Julie S(Daughter of Resident/Service User)

Silver Court in East Grinstead is situated close to the High Weald Area of Outstanding Natural Beauty.
The home provides residential and dementia care for up to 42 residents in homely and comfortable single ensuite rooms.
Silver Court continues to welcome new residents for a range of care options including trial stays, convalescence care. respite and permanent care.
Silver Court is a Veteran Friendly Framework accredited care home.
Dementia care is...
Care Provided by Silver Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Silver Court will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Silver Court for full pricing details and T&Cs.
Contact Silver Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Abbie Partridge (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Visiting
- Visitors are welcome at Silver Court.
Parking
- Onsite parking is available, including disabled spaces.
Silver Court Reviews (84)
Silver Court has a Review Score of 9.8 (9.801) out of 10, based on 21 reviews in the last 2 years.
Over all time Silver Court has 84 reviews.
Staff repeatedly fail to fit hearing aids on a daily basis, leaving our mother struggling to hear.
Teeth are not cleaned and maintained on a daily basis.
A doctor's appointment has been requested on multiple occasions, yet to be confirmed.
Her room often has an unpleasant smell.
Bins are frequently full of rubbish and dirty cups and dishes are left uncollected.
We are extremely concerned about the poor standards of communication from staff to management and the lack of feedback to the family.
Customer service standards and respectful conversion from staff to family are often questionable.
We expect things to improve.
Thank you for your review. We take all feedback and concerns very seriously here at Silver Court. Our priority is ensuring we provide person centred care, safety, dignity and respect to all our residents, so I am very sorry to hear you feel this has not been delivered. Please can you contact me to...
My dad was a resident at Silver Court from February 2023 up until March 2024. We loved it from the minute we arrived. It is bright and airy and all the staff are so kind and friendly. They were exceptionally sweet to my dad and looked after him so well. My sister and I never felt worried. They really cared for him in his last few days and we will never forget the care they showed. I would not hesitate to recommend Silver Court for your loved one.
My visits are always welcomed with a friendly smile and greeted in a professional manner. There is an obvious warmth and respect that is shown by the carers for all the residents. Dad is treated well and has recently become involved in helping out with the gardening; encouraging him to be active and getting fresh air while having a focus to help keep his mind active.
Staff never greet you with their name on the units. The cleanliness of the unit kitchen is a worry. When staff take out cutlery for you and disinfect it before handing it to you and it is still not clean. Ongoing problem with clothes being thrown in bottom of wardrobe rather than hung up or folded and put into drawers. Nan seems comfortable.
Thank you for taking time to review Silver Court as we are pleased your Nan is settled living with us. High quality care for our residents is our priority at Silver Court. I have discussed the highlighted issues with my care and housekeeping team but would appreciate the opportunity to discuss this with you at a mutually convenient time, to ensure these matters are resolved to your satisfaction.
My nan was at silver court for 19 months. From start to finish staff were kind and supportive to her and the family. It was not an easy decision for any of us when it became clear that it was not safe for Nan to live alone any more. The transition period was not easy but staff were always able to reassure us that things would get better and Nan would become more settled and they were right. The effort all staff make with the entertainment, summer fetes etc is amazing. The staff are patient and caring and knew how to get Nan smiling. They are like a family and welcome you with open arms. When Nan was poorly staff would even pop in to see her on their days off. From my experience, I would not hesitate to recommend Silver Court.
The home has a lovely, happy atmosphere. My mum loves the care staff, all of whom are very cheerful all of the time. They also take proactive care of my mum's needs, physically, emotionally and medically. If they detect any medical need, they contact the GP immediately. The staff are all very hardworking and efficient. The care home is bright, cheery and feels spacious.
My mum has been at Silver Court for just over a year and I can honestly say I am in awe of the manager and the team. The staff genuinely love my mum and although she is reluctant to leave her room, they always include her in everything, from crafts to Pat dog sessions, they will make sure to go to her in her room. This August I had my first holiday for four years, I was able to go away safe in the knowledge that Mum was happy and she didn’t miss me at all! Events such as Christmas, the manager and the team always ensure the residents have fun and are all included. I have a lot of experience with care homes through my work and I know I am blessed that Mum is in their care. Mum always looks well cared for and the home doesn’t smell nasty like some do! At this point I would like to mention particular outstanding staff but I can’t as they are all amazing! In what has been the most difficult time of my life they have been there, not only for Mum but for me too, Thank you team Silver Court!
I have been very impressed with Silver Court Care home. The staff are always very friendly and attentive. My relative is very happy here, they regularly tell me how happy they are with Silver Court and how friendly the staff are and how much they care. The food seems to be great quality too.
Highly recommend.
Silver Court Care Home has been fantastic at providing care for my relative. All staff have been professional, fully invested in their roles and take time to talk and really get to know their residents. The home really does feel like a 'home from home’ with residents able to be themselves and my relative is extremely happy here.
Since then, the standard of care has been excellent. The level of care for the residents is visible every time I or my relative visit. The communication is open, clear and timely. The standard of cleanliness is very high.
One measure is how often other relatives say how happy they are. In four years, I have not heard any relative complain about anything. I am sure there are day-to-day challenges, but the way the team handles them and strives for the highest standards is outstanding.
When we were looking to find some suitable care for my mother, Silver Court stood out far above the rest - it was one of the only ones where I felt that the residents were treated as residents and not patients. The light and airy single-level building is always clean and feels very homely, and residents have practically unrestricted access to the gardens and are encouraged to get involved with its upkeep - which none of the other homes we looked at offered. Not having the freedom the garden offers would have broken my mother. The staff are truly outstanding, and I cannot fault them at all. They genuinely care a great deal about their residents, and nothing is ever too much trouble. Nobody wants to send a family member to a care home, but I can honestly say that my mother is the happiest she has been in a long time, and that is thanks to the team at Silvercourt.
The home is always clean and tidy and feels safe.
Well done to all the team.
A very big thank you to all the team.
The word care is used correctly in this case; every member of staff really does care, and Mum is so happy. It is a beautifully clean place with so many personal touches around. She has made friends when I visit, she is always sitting chatting in the lounge or busy with an activity, and she loves the garden, as do I. As for the conservatory, it's my favourite place too when I visit. Even the dog is welcome when he visits with me.
The last few months could have been so difficult, but Silver Court has made the transition so easy and worry-free.
The staff there were exceptional. Each goes above and beyond their duty for our gorgeous mum.
Mum was very happy there, and she was treated like family by the staff. I and my sisters would wholly recommend Silver Court; they are passionate about the care and love that they give every day.
Thank you, Silver Court, for just being you.
Silver Court welcomed my stepfather with kindness and care and helped him adapt to his new surroundings with understanding and patience. He now seems happy and settled, and this gives my mother and our family comfort, knowing he is getting the care he now needs. We enjoy visiting him in their lovely surroundings and taking him out and about. Silver Court has been a big support to us on what has been a lonely and worrying journey.
My wife has been in four homes before we had a chance to stay in Silver Court. Just a visit made my mind up. It's so good to go home after a visit and know she is safe and when I visit, she always looks great, and the staff are the best, and I know that any problem, they let me know by phone.
I have nothing but praise and thanks for all the staff at Silver Court. Mum's last few weeks were extremely difficult, and she was treated with care and dignity at all times. My only concerns would be the time and effort the staff have to put into contacting the medical practice who are responsible for drugs and pain killers etc. It would be time better spent looking after the residents, but it's no fault of theirs.
My sister-in-law has been a resident in Silver Court for just over a year. Silver Court has the warmth and atmosphere of a true family home. On a personal level, we are amazed at how much more alert and stimulated our relative is now, which is all down to the wonderful care and encouragement shown to her by all the staff. Any support/advice and time were given to us as a family is always available. Nothing is too much trouble for any member of the team. We can't thank them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Sussex are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 02 Jul 2025
Anchor’s Silver Court care home in East Grinstead hosted a celebration to mark its achievement of receiving Veteran Friendly Framework (VFF) status. This milestone recognises the home’s ongoing commitment to...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Meet the Team (0)
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