Silver Court

My Uncle became a resident at Silver Court Care Home in February 2024, being 100 years old, always looked after himself, he adjusted quite quickly with the help of the staff. On November 7th his birthday now 101yrs. Silver Court made a room available for us as a family as some travelling long distance to Celebrate his birthday. The family would like to express their appreciation for all the staff who made his birthday so special. They made sure we had everything we needed, decorated the room with banners and balloons, especially three showing 101. My Uncle has had much to say "It was better than his 100th". This is such a comfort knowing that my Uncle is safe and cared for.

Mum has always been happy and well looked after clean and tidy, a smile for all.

We expect things to improve.

My dad was a resident at Silver Court from February 2023 up until March 2024. We loved it from the minute we arrived. It is bright and airy and all the staff are so kind and friendly. They were exceptionally sweet to my dad and looked after him so well. My sister and I never felt worried. They really cared for him in his last few days and we will never forget the care they showed. I would not hesitate to recommend Silver Court for your loved one.

My visits are always welcomed with a friendly smile and greeted in a professional manner. There is an obvious warmth and respect that is shown by the carers for all the residents. Dad is treated well and has recently become involved in helping out with the gardening; encouraging him to be active and getting fresh air while having a focus to help keep his mind active.

Staff never greet you with their name on the units. The cleanliness of the unit kitchen is a worry. When staff take out cutlery for you and disinfect it before handing it to you and it is still not clean. Ongoing problem with clothes being thrown in bottom of wardrobe rather than hung up or folded and put into drawers. Nan seems comfortable.

My nan was at silver court for 19 months. From start to finish staff were kind and supportive to her and the family. It was not an easy decision for any of us when it became clear that it was not safe for Nan to live alone any more. The transition period was not easy but staff were always able to reassure us that things would get better and Nan would become more settled and they were right. The effort all staff make with the entertainment, summer fetes etc is amazing. The staff are patient and caring and knew how to get Nan smiling. They are like a family and welcome you with open arms. When Nan was poorly staff would even pop in to see her on their days off. From my experience, I would not hesitate to recommend Silver Court.

The home has a lovely, happy atmosphere. My mum loves the care staff, all of whom are very cheerful all of the time. They also take proactive care of my mum's needs, physically, emotionally and medically. If they detect any medical need, they contact the GP immediately. The staff are all very hardworking and efficient. The care home is bright, cheery and feels spacious.

My mum has been at Silver Court for just over a year and I can honestly say I am in awe of the manager and the team. The staff genuinely love my mum and although she is reluctant to leave her room, they always include her in everything, from crafts to Pat dog sessions, they will make sure to go to her in her room. This August I had my first holiday for four years, I was able to go away safe in the knowledge that Mum was happy and she didn’t miss me at all! Events such as Christmas, the manager and the team always ensure the residents have fun and are all included. I have a lot of experience with care homes through my work and I know I am blessed that Mum is in their care. Mum always looks well cared for and the home doesn’t smell nasty like some do! At this point I would like to mention particular outstanding staff but I can’t as they are all amazing! In what has been the most difficult time of my life they have been there, not only for Mum but for me too, Thank you team Silver Court!

I have been very impressed with Silver Court Care home. The staff are always very friendly and attentive. My relative is very happy here, they regularly tell me how happy they are with Silver Court and how friendly the staff are and how much they care. The food seems to be great quality too.

Highly recommend.

Silver Court Care Home has been fantastic at providing care for my relative. All staff have been professional, fully invested in their roles and take time to talk and really get to know their residents. The home really does feel like a 'home from home’ with residents able to be themselves and my relative is extremely happy here.

One measure is how often other relatives say how happy they are. In four years, I have not heard any relative complain about anything. I am sure there are day-to-day challenges, but the way the team handles them and strives for the highest standards is outstanding.

Well done to all the team.

A very big thank you to all the team.

The last few months could have been so difficult, but Silver Court has made the transition so easy and worry-free.

Thank you, Silver Court, for just being you.

Silver Court welcomed my stepfather with kindness and care and helped him adapt to his new surroundings with understanding and patience. He now seems happy and settled, and this gives my mother and our family comfort, knowing he is getting the care he now needs. We enjoy visiting him in their lovely surroundings and taking him out and about. Silver Court has been a big support to us on what has been a lonely and worrying journey.

My wife has been in four homes before we had a chance to stay in Silver Court. Just a visit made my mind up. It's so good to go home after a visit and know she is safe and when I visit, she always looks great, and the staff are the best, and I know that any problem, they let me know by phone.

I have nothing but praise and thanks for all the staff at Silver Court. Mum's last few weeks were extremely difficult, and she was treated with care and dignity at all times. My only concerns would be the time and effort the staff have to put into contacting the medical practice who are responsible for drugs and pain killers etc. It would be time better spent looking after the residents, but it's no fault of theirs.