Silver Court

Halsford Lane, East Grinstead RH19 1PD
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9.7 81 Reviews
  • Silver Court, East Grinstead
Silver Court in East Grinstead is situated close to the High Weald Area of Outstanding Natural Beauty. The home provides residential and dementia care for up to 42 residents in homely and comfortable single ensuite rooms. Silver Court continues to welcome new residents.

Silver Court is a Veteran Friendly Framework accredited care home. The care team works with customers and their loved ones to create detailed care plans which ensure each individual’s health and care needs are continually met. Dementia care is available and staff receives on-going training to ensure their approach always reflects best practice.

The staff works hard to get to know its customers, build relationships and ensure all aspects of the service provided are at the highest level.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
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Care Provided by Silver Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1684
  • Self-Funded Residential Dementia Care: from £1684
  • RESPITE Self-Funded Residential Care: from £1684
  • RESPITE Self-Funded Residential Dementia Care: from £1684

Colleagues at Silver Court will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Silver Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Abbie Partridge (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (42)

Visiting

  • Visitors are welcome at Silver Court.

Parking

  • Onsite parking is available, including disabled spaces.

Silver Court Reviews (81)

9.7

Silver Court has a Review Score of 9.7 (9.687) out of 10, based on 22 reviews in the last 2 years.
Over all time Silver Court has 81 reviews.

Overall Experience
  • 64
  • 13
  • 3
  • 1
  • 0
Date Published
  • 81
  • 9
  • 13
  • 22
  • 59
Reviewer Connection to Silver Court
  • 33
  • 13
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 81, showing 81-81
Review from Clive B (Daughter of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff at Silver Court to be absolutely brilliant. They really look after and care for the residents. The management team are always helpful and friendly. The home is beautiful. The home is one of the best in the area. I highly recommend this superb service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.687)

Overview of Review Score

The Review Score of 9.7 (9.687) out of 10 for Silver Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.687 for Silver Court is calculated as follows: ( (205 Excellents x 5) + (37 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 262 Ratings = 4.687
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silver Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (0)

There are no team members posted.

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