Silver Court

My sister-in-law has been a resident in Silver Court for just over a year. Silver Court has the warmth and atmosphere of a true family home. On a personal level, we are amazed at how much more alert and stimulated our relative is now, which is all down to the wonderful care and encouragement shown to her by all the staff. Any support/advice and time were given to us as a family is always available. Nothing is too much trouble for any member of the team. We can't thank them enough.

Silver Court is a very happy care home, and staff work hard to keep the residents safe and secure.

To know that Dad is cared for so well by the lovely staff gives my wife and I great peace of mind. We are always greeted with courtesy and friendliness by all staff, and Dad is treated with the kindness, dignity and respect he deserves.

My nan has been at Silvercourt for about 5-years. The staff are absolutely lovely. The home has been amazing through Covid in keeping the residents safe and free from infection, with visits continuing with safety measures in place.

Mum has been in Silver Court now for 7-years. The staff are lovely, and the home is always clean and tidy. They have many activities, which Mum joins in, and the food and care are excellent. The communication is first-class.

The home and its staff have been excellent during the extreme challenges of Covid. They have endeavoured to keep visits open in line with guidance whilst also keeping infections within the home to a very low level. They have also been very attentive and encouraging in welcoming our mother back from the hospital.

The administration staff in the offices are also very caring and helpful. Throughout the pandemic, everyone at Silver Court has done a brilliant job keeping the residents safe, despite very difficult circumstances. They did their best to allow visits with the residents as soon as possible and recognize how important it is for the residents to be able to see their loved ones. I could not recommend Silver Court more highly.

We are very happy with the levels of care my mother receives, and we would most definitely recommend this care home. It’s not just the care staff; it’s also the staff who work in the offices too. Mother is in the best care home, and she is very happy there.

Silver Court cared for my mother for the last 18-months of her life. She had severe dementia, and it was a great relief for her to be able to reside at this care home. All staff my wife and I came into contact with were friendly, knowledgeable and hard working. They involved my mother in activities and always maintained her good standard of dress and cleanliness.

We appreciate that they have a demanding job, not least during Covid times, and they coped remarkably. We felt that we were informed about her care, and they adapted to facilitate visits online and in person.

The team all seemed to have good morale and were motivated. There was good continuity of staff, and they took to time to get to know my mother in order to meet her individual needs.

It is a great comfort to know that our mum is in such good hands. I am in South Africa and have sadly not been able to visit her, and even post is unreliable. I am blessed that my sister lives down the road, but even she would not be able to look after our very special mum in the same way that the staff at Silver Court do. It has been of great comfort to know that in her confused and distressed moments, Mum is shown such patience, love and kindness. I am very grateful to all of the staff, especially knowing how difficult things have been during Covid.

Friendly and caring staff; ensure good care for residents.

I am very happy with the way the staff take care of my mother. The home is updated regularly and kept clean. The food is a good standard with a varied choice of menu. During the pandemic, the staff have done everything possible to keep the residents safe and happy. The team appear to have a good relationship with each other, which creates a relaxed and happy atmosphere, all positive vibes for the residents.

My sister has lived at Silver Court for almost 5-years and always appears content and settled in the calm, happy atmosphere of her surroundings. She has built a good relationship with all the carers and staff, many having held long careers at Silver Court, caring for their residents with the utmost dignity and professionalism, but always with a spark of warm good humour.

My father in law moved in from December 2020, during a very sad time in our family and so many different changes to his life. The staff at Silver Court were able to help my father in law to cope and come to terms with everything. They are very professional in dealing with how to communicate with him and aid his needs at all times. The team have very quickly sorted out a couple of medical issues and kept us informed along the way. The staff have also helped my father in law with encouragement to keep up his walking, especially in the lovely garden that he enjoys so much and looking forward to seeing it in all seasons. The home has done so very well with Cov-19 and have kept a very good activity time for all residents due to sadly lockdown and isolating moments that my father in law has had to go through after a medical trip to hospital. Newsletters are always sent out and pleased to say Cov-19 jabs have been done. I would recommend this home to anyone who has a family member like us.

All the staff I have dealt with have been very helpful and informed regarding my friend and my wife and I feel very pleased knowing that she is safe and well cared for.

The support Mum received on arriving was amazing - the staff are wonderfully kind, and it was no trouble for them to stay with Mum to make sure she settled in well in her new home. My sisters and I are truly grateful for the amazing care you provide for our Mum, respectively treating mum as an individual and always encouraging Mum to take part in the organised activities. The rooms and communal space are always kept clean and smell fresh. Silver Court is an exceptionally comfortable, warm, and homely home, with the most exceptional management and team members. The beautiful gardens are freely available during the day for Mum to take a walk. We cannot thank Silver Court enough for how they care for our Mum - constant communication and updates - just fantastic - thank you all so much!

Dad is 96, has a poor memory and spent months in hospital following a fall and several infections. It has been a delight and a huge relief in the last few months to see him so comfortably settled and cared for at Silver Court. Staff always keep me fully informed and, most important of all, are kind, both to him and to me. In these difficult days, it is a real comfort to know that he is safe and content. I cannot comment on the home physically as, due to the covid situation, I have never been inside. Dad says it is “lovely”.

During these strange Covid times, it is good to see that my step-father is well looked after. Yes, there are always ways to improve things but I am really impressed with the care the staff provide. The management listens and reacts quickly to any concerns raised.

The care has been exemplary. Against all the odds with this current government, which demonises care homes and care workers, the staff have kept their pride and dignity and cared for my mother in a respectful and wonderful way. They are incredible people and if there was any justice still in this country, they would be on three times their salaries. My Mum has felt safe and happy at all times.

I came into this home as I was finding things very hard to cope at home. Both of us came in on respite. My wife passed away in that time. I decided to stay and I am very happy here.