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Excelcare Fitzwilliam House

Rooks Street, Cottenham, Cambridge, Cambridgeshire CB24 8QZ
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Excelcare Fitzwilliam House, Cambridge
Excelcare Fitzwilliam House, Cambridge
Excelcare Fitzwilliam House, Cambridge

Fitzwilliam House is a 40-bedded care home providing person-centred care for adults aged 65 and over, including those living with dementia.

Situated in the village of Cottenham with access to a range of shops, a library, pubs and restaurants. Cambridge City Centre is approximately eight miles away and can be accessed by public transport.

Fitzwilliam House offers long-term and respite care It is divided into two units over two floors....  

Care Provided by Excelcare Fitzwilliam House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,350From £1,350

Contact Excelcare Fitzwilliam House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Georgiana Ispas(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (10)

Parking

  • Free Parking available

Excelcare Fitzwilliam House Reviews (105)

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9.8

Excelcare Fitzwilliam House has a Review Score of 9.8 (9.825) out of 10, based on 27 reviews in the last 2 years. Over all time Excelcare Fitzwilliam House has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from S P (Niece of Resident) published on 30 July 2026 Submitted via Website
Overall Experience
I visit my aunt weekly and she's always clean and dressed. Her room is neat and looked after and she is usually in good spirits. She enjoys the food and activities. She has poor eyesight so finds some of the activities limiting - however a HCA is always on hand to help / support her when she wants to participate.

The HCAs are really lovely, very caring and supportive. I find them easy to talk to and they will find time to give me updates whenever I ask. Communication from the home is good. I feel happy that my aunt is well looked after, safe and happy at Fitzwilliam House.

Reply from Georgiana Ispas, Home Manager at Excelcare Fitzwilliam House

Thank you for your kind review. We're delighted to hear that your aunt is happy, well cared for, and enjoying the food and activities at Fitzwilliam House. It's wonderful to know our team provides the support she needs and keeps you well informed. Your lovely comments will mean a great deal to our HCAs and the wider team. Thank you for trusting us with your aunt's care.

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Review from Janet C (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

A wonderful home and wonderful staff. All my mums needs are met and she is happy. We cannot ask for more . The activities are very good and it's always good to see mum taking part when she can. We look for her on Social Media.,

Reply from Georgiana Ispas, Home manager at Excelcare Fitzwilliam House
Thank you very much for your review, Janet.

I have passed your kind comments on to the team, and they were delighted to receive your feedback. Your feedback is incredibly important to us and helps us continue to provide the highest standard of care and support.

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Review from B U (Granddaughter of Resident) published on 16 June 2026 Submitted via Website
Overall Experience

Fitzwilliam Home in Cottenham is a beautiful home that ensures your loved ones are safe, well looked after and loved. The staff are so lovely and kind, the home is so clean and there are always stimulating activities to keep the residents entertained. The kitchen staff cook such lovely and healthy meals for the residents every day as well as baking the most gorgeous luxurious birthday cakes for the residents making them feel so special on their birthdays! My mother and I are so happy and grateful that my Grandad is living at such a wonderful home.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House
Thank you so much for your wonderful review. It means a great deal to our whole team at Fitzwilliam House to hear how happy you and your family are. We're delighted that your Grandad feels safe, well cared for, and truly at home with us-that's exactly what we strive for every day.

Your kind words...  

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Review from G C (Friend of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Whenever I have visited my friend, I have been impressed with the friendly welcome from the staff. My friend always looks clean and well cared for. The staff are good at interacting with residents. It is always fresh and clean in the rooms downstairs.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for taking the time to share your feedback. Were delighted to hear that youve experienced such a warm and friendly welcome from our team when visiting your friend. Its wonderful to know that your friend appears well cared for and that the teams interaction with residents has left a...  

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Review from W C (Friend of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Whenever we come, the home is clean and well cared for. Staff are always kind and helpful. We note how kind they are to other residents.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for your kind words. It's truly lovely to hear how much you notice the care and attention our team puts into the home. We're proud to maintain a clean, welcoming environment, but what means the most is knowing that the kindness of our team towards all those living at Fitzwilliam House is so evident. Your feedback will be shared with the team - it will mean a great deal to them.

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Review from Louise P (Daughter of Resident) published on 20 April 2026 Submitted via Website
Overall Experience

Fitzwilliam home is a lovely home for my mom , the residents are very well looked after by all the caring carers who give 100% to all residents . Entertainment is fantastic, they all look very happy dancing and singing to live bands , play bingo , they all get involved with Art to decorate the home to celebrate special occasions like Mother's Day / Easter etc . My mom loves gardening and being outdoors , the residents can sit in the comfy garden chairs and enjoy the well kept gardens . The chefs make lovely meals as well as special occasions like hydration week they made smoothies & jellies and platters of fruit for all residents which looked delicious. All the staff really make it feel like one big family . Thank you for caring for my mom .

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for taking the time to share such a lovely review. We are thrilled to hear how happy your mom is at Fitzwilliam and that you feel reassured by the care and support she receives. Our team will be delighted to hear your kind words about the activities, gardening, food, and the...  

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Review from C P (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

Just such a lovely care home for our mum. Very attentive staff who go above and beyond to look after and care for mum. We are really happy and mum is too! Highly recommend this care home!

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House
Thank you so much for your lovely feedback. We're truly delighted to hear how happy your mum is and that you feel confident in the care she receives. Our team works hard to ensure every person living at Fitzwilliam House feels supported, valued, and at home, so your kind words mean a great deal to us.

We will be sure to pass your lovely comments on to the team - they will be thrilled to hear them.

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Review from Kim B (Friend of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

You are always made to feel welcome. It is lovely to see staff in the communal areas with the residents and interacting too. I have been so pleased with the care that my neighbour receives, its lovely to see what she gets up to + involved in as this becomes a talking point.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for your lovely review. We're so pleased you always feel welcome, and it's great to hear how much you value the interaction between our Team and people living in the home. We will pass your kind words over to the team.

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Review from M S (Brother of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

I think this is an extremely good care home, when I visit my sister she is always laughing and happy.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for your lovely review. We're delighted to hear that your sister is always laughing and happy during your visits. Our team works hard to create a joyful and supportive environment, and it means a lot to know it's making a difference.

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Review from Kimberly H (Daughter of Resident) published on 25 March 2026 Submitted via Website
Overall Experience
Our mom who has Alzheimers was reluctant to move into a care home but the day we took her to look around the staff were so kind, it felt warm and homely. My mom actually said this is the place for me! We can't believe our luck at how happy and settled she is. This is down to the wonderful staff and the kindness she is given, it feels like one big family. We actually sleep now knowing she is happy and extremely well cared for. My mum never wanted to join in with activities before moving in there and had no interest in food. Now she eats well due to the amazing chefs and does fun activities every day. She's hardly in her room! She tells us she loves the staff and we can understand why. They are a very special team of people and we appreciate all they do for her, we can't thank them enough.

Absolutely top marks for Fitzwilliam House Care Home.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House
Thank you so much for taking the time to leave such a heartfelt review. It means the world to us to hear how happy and settled your mum is. Knowing she feels at home, enjoys the activities, and is eating well truly warms our hearts.

Our team will be overjoyed to hear your lovely words - they...  

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Review from E P (Relative of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Satisfactory in my experience.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House
Thank you for sharing your feedback.
We're pleased to hear that you had a positive overall experience and that our care, cleanliness, facilities, and staff met your expectations.

We also appreciate your feedback regarding activities, management, rooms, and value for money. Your feedback helps us...  

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Review from Liz H (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience

Very good care, excellent in coping with my mother.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that you feel your mother is receiving very good care and that our team has supported her well. Providing compassionate, personalised care is at the heart of everything we do, and it means a great deal to...  

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Review from Lesley H (Friend of Resident) published on 19 February 2026 Submitted via Postal Card
Overall Experience
My friend is now end of life. Have got to say that all staff have been excellent to my friend and myself when visiting her. The staff are very caring and friendly towards her and people who are visiting. They give me time to have a chat and check to see if I need anything, which I felt was great because I was sleeping over at nights. My friend is in excellent hands because all the staff are wonderful people.

Just want to thank all the staff; it means a lot to me.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for your lovely words. We're grateful to know that you have both felt supported and cared for during this your friends stay with us. We will be sure to pass your kind words on to the team - they will be truly touched. Your appreciation means a great deal to us.

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Review from Roy G (Son of Resident) published on 27 January 2026 Submitted via Website
Overall Experience

Where does one even begin to start when we wish to let others know to be sure that their lives ones will be safe when they enter the doors of Fitzwilliam care home Cottenham, I'm hoping by me leaving this review you will understand that your loved one is not just entering a care home they are entering a world of genuine love and care, I've experienced first hand what care was provided and it is outstanding, every detail is covered and the staff go above and beyond to make the residence comfortable, the effort the staff provide is relentless I was in no doubt that my mum was in safe hands. The home caters for residence with differing levels of dementia from the early days till end of life, they have events monthly all throughout the year, the food is definitely of a high standard, rooms always cleaned and no stone is unturned to ensure the residence is kept as happy as can be.i'm truly grateful my mum was able to spend her life here, Thank you to the staff deep from within my Heart.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for taking the time to leave such a thoughtful and heartfelt review. Your kind words truly mean a great deal to the whole team at Fitzwilliam Care Home. Knowing that you felt confident your mum was safe, cared for, and genuinely loved while she was with us is the greatest reassurance we could ever receive.

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Review from S H (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Fantastic staff, organised, kind, friendly, very pleased with the care my mother receives.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for your kind feedback. We're delighted to hear how pleased you are with the care your mother receives at Fitzwilliam House. Your comments about our friendly and organised team mean a great deal to us. we shall pass over your kind words to the team.

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Review from G H (Husband of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience
MY wife has been a resident since 9th October 2024 and has never moved out since. Other than two emergency visits to hospital, which needed no treatment at all (the result of falls).
The room is quite basic but practical.
The lounge/dinning are seems quite comfortable and my wife seems overall very content. She enjoys TV, activities and entertainment provided. Within the limits of her condition (deteriorating).

Overall, a very satisfactory placement - enjoying excellent staff. Thank you.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for taking the time to share such a detailed and thoughtful review. We're so pleased to hear that your wife has remained comfortable and content during her time with us, and that she enjoys the TV, activities, and entertainment we provide. It's lovely to know she feels settled, even as...  

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Review from Brian R (Husband of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

Excellent care and support. Food is good. Very clean and tidy. Staff excellent.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you so much for your wonderful feedback. We're delighted to hear that you're pleased with the care, support, cleanliness, and meals we provide. Your kind words about our staff mean a great deal, and we will be sure to pass them on to the whole team.

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Review from Caroline M (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

The staff are very friendly, helpful, and responsive. As a family, we visit our mother daily, and it is very rare that she appears sad. She shows clear signs of warmth and happiness toward the staff. Knowing our mother is settled and happy eases the pain we have for her being in a residential home.

Reply from Lorna Brown, Sales & Marketing Business Partner at Excelcare Fitzwilliam House

Thank you for your lovely review. We're so pleased to hear that your mother feels happy and settled with us, and that she shows such warmth toward the team. Your kind words mean a lot, and we will be sure to share them with the staff.

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Review from Malcolm W (Son of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Having visited a number of Care Homes in Cambridgeshire, looking for a suitable place for Carer's Respite for my Step Father to visit, we were so impressed with the Manager (Georgiana) and her staff at Fitzwilliam House that, even though the actual building was not as attractive as a Central Cambridgeshire one we looked at, we decided Fitzwilliam was the right place for him.

The standards of care are amazingly high at my partner and I both agree that it is a classic case of good, caring practive filtering down from the top to the rest of the staff.

Well done to Georgiana and her Team at Fitzwilliam!!!!!

Reply from Georgiana Ispas, Home manager at Excelcare Fitzwilliam House

Thank you so much for your wonderful feedback! We're delighted to hear that you felt confident choosing Fitzwilliam House for your stepfather's respite care. Our team works hard to ensure every person feels valued and cared for, and it means the world to know this was reflected in your experience....  

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Review from S D (Daughter of Resident) published on 27 November 2025 Submitted via Website
Overall Experience

This is a friendly, caring, spotlessly clean and well organised care home. The staff are absolutely fantastic - keeping me up to date, knowing the residents in detail and able to answer questions as well as provide support. Although the building itself is not modern it is well maintained and light and airy. Laundry services are mainly effective in ensuring everyone's clothing is returned. There are usually lots of activities in the main lounge. The only gripe really is that the food is a bit variable. The care home gets good support from its local GP practice and advanced nurse practitioner. The manager is excellent and very knowledgeable. They provided excellent very compassionate end of life care to my mum

Reply from Georgiana Ispas, Home manager at Excelcare Fitzwilliam House

Thank you so much for sharing your thoughtful feedback. We're delighted to hear that you found our home friendly, caring, and well-organised, and that our team kept you informed and supported throughout your mum's stay. It means a lot to us that you appreciated the compassionate end-of-life care we...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (2)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 02 Jul 2025

    At Excelcare, we believe in celebrating love, identity, and inclusion, and this Pride Month was one to remember! Throughout June, our care homes came alive with colour, laughter, music, and...

Upcoming Events

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Fitzwilliam House.

Meet the Team (1)

Georgiana Ispas
Georgiana IspasJob Title:Home managerJoined: 2025
Georgiana joined the Fitzwilliam House team on 1st July 2025. Georgiana

brings with her over 10 years of experience in the adult health and social care sector, with a strong background in residential and dementia care.

Throughout her career, Georgiana has held different senior positions at Excelcare Homes, including Unit Manager and Dementia Lead. During her time in these roles, she played a pivotal part in supporting homes to achieve compliance, improve quality, and deliver truly person-centred care.

Her warm, approachable nature and wealth of expertise make her a natural fit for leading the team at Fitzwilliam House

Frequently Asked Questions about Excelcare Fitzwilliam House

What types of Care is Excelcare Fitzwilliam House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Excelcare Fitzwilliam House have?

There are 40 Single Rooms.

What are the Facilities & Services at Excelcare Fitzwilliam House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette are some of the Facilities & Services.

How far is Excelcare Fitzwilliam House to the centre of Cambridge?

5.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Fitzwilliam House to verify any information. View our terms and conditions. Excelcare Fitzwilliam House has an Enhanced Service -more info.