Review from M P (Son of Resident) published on 8 September 2020
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My dad was discharged temporarily to Laburnum Lodge from hospital with mild dementia and recovering from a stroke. Despite basic appearances, the home is very friendly, and the staff are lovely and caring and my dad has settled in happily and made a friend. It is not all that luxurious but safe and
caring and there were lots of goodbyes when he left. He would have been happy to have stayed longer.
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Review from Richard T (Son of Resident) published on 1 May 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been very impressed by the professionalism, compassion and kindness shown by the staff in caring for my dying mother and my father who suffers from Alzheimer's and vascular dementia. The level of interaction between the staff and residents is very impressive and gives Laburnum lodge a 'family'
feel. The staff seem to know the foibles of the various residents and take the trouble to accommodate them. The overall appearance is of a happy and well-run establishment that values and cares about its residents.
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Review from Gary and Christine (Son of Resident) published on 7 September 2015
Submitted via Website • Report
Overall Experience4.0 out of 5
We don’t usually do reviews but feel this is justified. We have had a pretty traumatic year so far, one way or another and it was necessary for Mum to go into a Care Home. Laburnham Lodge may not look the prettiest from the outside but don’t let that put you off – it is what is inside that counts!
The staff are not just Carers doing a job for payment at the end of the month - they really do care. They treat you and the family member needing care as part of their own extended family and nothing is too much trouble as we have found out. Their patience and compassion shows no bounds. The managers are ‘angels’ and the carers under them are an absolute credit to them. They are all prepared to go the extra mile without a second thought. We feel very lucky to have Mum looked after by them all. Their barbecue for the residents and family was amazing and enjoyed by all.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
11 Jun 2021
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Laburnum Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Laburnum Lodge have?
There are 18 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Laburnum Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Laburnum Lodge to the centre of Ely?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laburnum Lodge to verify any information. View our terms and conditions. Laburnum Lodge has an Basic Service - more info.