2 Victoria Street, Littleport, Ely CB6 1LX
Group: 365 Care Homes Ltd
Person in charge: Lanka Weerakkody (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Single Rooms: 18
Shared Rooms: 2
Rooms with ensuite WC: 17
Weekly Charges Guide: Personal Care Single £354 – £525 , Personal Care Shared (per person) £354 – £490 (These prices are only a guideline, please contact Laburnum Lodge to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Laburnum Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Laburnum Lodge has a Review Score of 4.6 (4.583)
The Review Score of 4.6 (maximum of 10) for Laburnum Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Laburnum Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Laburnum Lodge is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Laburnum Lodge is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Gary and Christine (Son of Resident) on Sunday 23 August 2015. Relates to August 2015.
We don’t usually do reviews but feel this is justified. We have had a pretty traumatic year so far, one way or another and it was necessary for Mum to go into a Care Home. Laburnham Lodge may not look the prettiest from the outside but don’t let that put you off – it is what is inside that counts! The staff are not just Carers doing a job for payment at the end of the month - they really do care. They treat you and the family member needing care as part of their own extended family and nothing is too much trouble as we have found out. Their patience and compassion shows no bounds. The managers are ‘angels’ and the carers under them are an absolute credit to them. They are all prepared to go the extra mile without a second thought. We feel very lucky to have Mum looked after by them all. Their barbecue for the residents and family was amazing and enjoyed by all.
How likely would you be to recommend Laburnum Lodge? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Laburnum Lodge