Group: Farrington Care Homes Ltd
Person in charge: Pam Ellis (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 20
Shared Rooms: 4
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single from £500 (These prices are only a guideline, please contact The Woodlands to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Gardens for residents
Latest Care Quality Commission* Report on The Woodlands: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for The Woodlands is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for The Woodlands in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.702 for The Woodlands is calculated as follows: ( (34 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.179 Points relating to the number of positive Reviews for The Woodlands is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Woodlands has a Review Score of 7.9 (7.881) from 4 Reviews
Review submitted from a Postal Card by Valerie H (Sister of Resident) on Wednesday 29 November 2017. Relates to November 2017.
My sister has been in The Woodlands for 2 and a half years. Through stages of dementia, the care has been exemplary in all aspects, including day to day care and involvement in activities and engagement.
Time is spent on a one to one basis, getting to know her, as well as her family.
The unit manager is excellent, the activities team is fantastic - the best we have experienced in our (albeit limited) involvement with care homes. We could not have chosen better.
How likely would you be to recommend The Woodlands? Extremely Likely
Overall Standard
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Care / Support
Cleanliness
Treated with Dignity
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Management
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Value for Money
Review submitted from a Postal Card by S H (Wife of Resident) on Wednesday 15 March 2017. Relates to February 2017.
I find no fault in the care of my husband since he became a resident at The Woodlands. The staff are fully aware of where each of the residents is and what they are doing. They are always happy and ready to give advice and understanding to a resident's family. Because of the staff, accommodation and amenities, my husband has really settled in and is happy to stay there. Me and my family want to thank everyone at The Woodlands for their efforts with my husband and for giving us a peace of mind.
How likely would you be to recommend The Woodlands? Extremely Likely
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Care / Support
Cleanliness
Treated with Dignity
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Review submitted from a Postal Card by S S (Resident) on Tuesday 14 March 2017. Relates to February 2017.
The staff are wonderful. Kind and caring.
How likely would you be to recommend The Woodlands? Extremely Likely
Overall Standard
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Care / Support
Cleanliness
Treated with Dignity
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Review submitted from a Postal Card by Joy V (Wife of Resident) on Thursday 9 March 2017. Relates to January 2017.
My husband has been in a unit for dementia patients for two years.
The residents are allowed to move throughout the unit with no restrictions.
Always checked hourly.
I have never heard the word "no" from any carer to resident.
I visit daily and am always welcome to do so at any time.
Carers deserve better pay!
How likely would you be to recommend The Woodlands? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
There are currently no Care Home Idol entrants who have performed at The Woodlands
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